The boiler broke down in the coldest moment possible. We had no heating and no hot water. The engineer on the video call was very kind, understanding and professional. He helped trying to find a solut... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
The engineer was fantastic. He talked me through fixing our boiler in a clear manner, making sure everything was done safely. Now it works, whole process took about 15 mins. Helpful and educational. T... Ver más
La empresa ha respondido
Our stay at a holiday flat in Norwich was ruined when we found that the gas boiler had failed and there was no heating or hot water. After two days we were connected to Help me Fix. We couln't hear th... Ver más
La empresa ha respondido
Extremely fast service, it was 8pm on a Sunday and they called me basically the same minute I reported the issue! Had an engineer named Stephen who was very friendly and very helpful, explained what h... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Help me Fix is a comprehensive repair diagnostic and triage solution that uses advanced AI and video technology. Designed to improve service quality, reduce costs and enhance maintenance management, it’s ideal for a range of industries looking to optimise repair workflows and improve operational efficiency. From AI Diagnostics to Video Triage, Help me Fix provides a complete solution for repair diagnostics and soft-fix using our stack of AI, Apps and Network Engineers. Help me Fix can improve service to your tenants, save you time and cut back on maintenance costs. The whole service is built around improving tenant experience, which in turn improves tenancy-length, payment of rent on time and reduces the headaches of the day-to-day management of your properties.
Información de contacto
Suite 110, 186 St. Albans Road, WD24 4AS, Watford, Reino Unido
- +443303309523
- info@helpmefix.io
- helpmefix.io
3,8
Muy bueno
87 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Quick fix for my issue
Quick fix for my issue, everything back up and running in less than a 5 minute call!
2 de julio de 2024
Opinión espontánea
Respuesta de Help me Fix
Thank you for your 5 star review, Bachir! We're glad to hear that we were able to resolve your issue so quickly.
He was very helpful.
28 de junio de 2024
Opinión espontánea
Respuesta de Help me Fix
Thank you for your 4 star rating, Andrew! We're happy to hear that you found our service helpful. Your feedback is important to us and we appreciate you taking the time to share your experience with us.
If you have any suggestions on how we can improve and earn that fifth star, please let us know. We're always here to help and improve our service.
Simon was brilliant
Simon was brilliant, told me exactly what to do and what to show him in order to diagnose the problem remotely. Fantastic that he was available at 10.30pm!
27 de junio de 2024
Opinión espontánea
Respuesta de Help me Fix
Thank you for your 5 star review! We're pleased to hear that Simon was able to help you effectively, even at 10.30pm. Our aim is to provide timely and accurate support and it's great to know that Simon's guidance and availability met your needs.
Fast, professional, caring
It was a great experience because the reply was fast, the support was professional, and the engineer cared to make sure I did everything that was possible to do in the situation.
26 de junio de 2024
Opinión espontánea
Respuesta de Help me Fix
Thank you for your fantastic review, Gabriele! We're pleased to hear that you had a great experience with Help me Fix. Our team is dedicated to providing the best possible support and it's great to know that our engineer made sure everything was handled effectively.
Respuesta de Help me Fix
Thank you for your 5 star review! We're delighted to hear about your positive experience with Help me Fix. Your satisfaction is our priority!
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