Product as described. Beautfully presented arrived on time. Secure packaging Excellent quality very impressed thank you very much Anne Mellstrom
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Consulta las opiniones de los clientes
Excellent customer service.. arrived within 24 hours and an absolutely gorgeous ring. I haven’t taken it off yet! Great value for money, I have seen similar rings at a much higher price. I would defin... Ver más
Excellent experience. Received quickly. I bought cufflinks, made from genuine Spitfire parts, for a birthday present. They are beautifully made and the recipient was delighted with them. I chose th... Ver más
I’m very happy with the service from Hepburn & Hughes. I made an error during the ordering process and when I contacted them it was immediately resolved. My purchase (which is beautiful!) was processe... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We are Zoe and Louise at Hepburn & Hughes. We create handmade jewellery in Sterling Silver using salvaged material, iconic ceramics and Art Deco styles, for both men and women. We pride ourselves on good communication with our customers to provide a first-class service.
Información de contacto
Platt, TN15 8JX, Sevenoaks, Kent, Reino Unido
- 07976819095
- hello@hepburnandhughes.com
- hepburnandhughes.com
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Blue John Necklace
Product as described.
Beautfully presented arrived on time.
Secure packaging
Excellent quality very impressed thank you very much
Anne Mellstrom
Much Nicer Than Expected
This item was much nicer than the pictures and was shipped very quickly. Thank you for your great service and wonderful item!

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Excellent service
I’m very happy with the service from Hepburn & Hughes. I made an error during the ordering process and when I contacted them it was immediately resolved. My purchase (which is beautiful!) was processed very quickly.

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Replacement chain
Great as usual good quality chain at a reasonable price. Well packaged and a prompt delivery keep up the great work love your products as do my wife and daughter.

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Beautifully presented
Beautifully presented
Arrived on time and came with a certificate of authenticity and a gift box
Very happy.

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Really poor service
Really poor service - the price offered at checkout kept jumping up vs an e-mail offer I was sent the night before, no one answered the phone numbers provided and no one replied to the e-mail I sent after placing my order at the (now) higher price, which I had to do as this was a gift. Clearly they are using some kind of dynamic pricing algorithm and that feels exploitative.

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Very speedy delivery and beautiful…
Very speedy delivery and beautiful earrings I purchased for a birthday present.

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Bought this for my wife's recent…
Bought this for my wife's recent Birthday and she loved it and has worn it ever since, so I'm happy!

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Item arrived on time and was exactly as…
Item arrived on time and was exactly as described.
Beautiful piece of jewellery and…
Beautiful piece of jewellery and delivered on time, the packaging could have been better as I had to find my own nice bag to put the small box and separate certificate and cloth cleaner in, I feel for the price a simple but nice velvety bag or something could have been provided rather than the cardboard delivery box, but recipient very happy! Will order from here again,

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Returning customer
As a very happy returning customer, I rate H&H 5 stars. Great products, great service and super nice people to deal with.

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My item came on time
My item came on time, which is getting rarer from online orders
I was pleased with the packaging, the item I ordered was as expected and it looks great
Very happy
Excellent service and beautiful pendant
The website was very easy to use, self/explanatory, with excellent pictures. I liked that they showed a model wearing the pendant I was considering, so I could judge the size of it. Communication was timely and shipping to Canada was surprisingly fast.
Gorgeous amethyst necklace
Gorgeous amethyst necklace, beautifully packaged and received very quickly. Delighted with purchase.
The Perfect Items
As always the items I bought were superb, and they arrived swiftly and well packaged, I can highly recommend Hepburn & Hughes
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