MJS Energy Ltd. - HETAS ID 6847 Application for new HABMS Engineer Registration. After hand off from Julia Bevan, Business Development Executive, HETAS Ltd., the final stages were handled b... Ver más
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MJS Energy Ltd. - HETAS ID 6847 Application for new HABMS Engineer Registration. After hand off from Julia Bevan, Business Development Executive, HETAS Ltd., the final stages were handled b... Ver más
La empresa ha respondido
Abbie Bennett from HETAS has always politely and professionally sorted out any issues that I have come up against with HETAS as an installer. Their tech and systems can be clunky to say the least with... Ver más
La empresa ha respondido
Excellent service from start to finish. I recently dealt with Barry Mairs, who was professional, friendly and knowledgeable throughout. He took the time to explain everything clearly, carried ou... Ver más
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Julia - Business Development Executive - was very helpful with the process for our organisation to become HETAS registered. The process requires a lot of documentation to be uploaded. After our fir... Ver más
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HETAS is the national organisation working for consumer safety and the wider public interest in safe, efficient and environmentally responsible use of biomass and other solid fuels. Our purpose is 'Working together for a cleaner, safer, and more sustainable environment'. Through our website you can search for approved and registered installers, chimney sweeps, retailers, servicing technicians and products ranging from stoves through to biomass boilers. HETAS operates it’s competent person scheme under authorisation from The Ministry of Housing, Communities and Local Government (MHCLG) and overseen by The United Kingdom Accreditation Services (UKAS) under the certification standard BSENISO 17065:2012. HETAS is part of Cleaner Safer Group.
Severn House, Unit 5 Newtown Trading Estate, Green Lane, GL20 8HD, Tewkesbury, Reino Unido
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Excellent service and very fast polite response too

Respuesta de HETAS
Julia - Business Development Executive - was very helpful with the process for our organisation to become HETAS registered. The process requires a lot of documentation to be uploaded. After our first upload, more documentation was required. I contacted Julia by phone and she explained what was needed and how documents should be named. When I emailed Julia the additional documentation she processed it very quickly and sent me an email acknowledgement, clearly explaining the next steps.
Thank you Julia, excellent customer service :)

Respuesta de HETAS
Julia at HETAS was very helpful and efficient which made the HETAS accreditation procedure much easier to navigate and speeded up the process.

Respuesta de HETAS
Elliott was brilliant helping me with my application. Would definitely recommend.

Respuesta de HETAS
Elliot was so helpful and patient over the phone with me on a problem I had.
Thank you.

Respuesta de HETAS
Julia was Brilliant , a true asset to your team . She helped me so much and nothing was too much trouble. I really couldn't have done the application and paperwork with out her.

Respuesta de HETAS
Would like to thank Julia and the team at HETAS for their support.
Leaving no stone unturned ensuring all relevant information had been explained in order for me continue to-move forward.
A million thanks Julia

Respuesta de HETAS
I needed to obtain my HETAS certificate and initially noticed that the company had registered it to the wrong address. I contacted them by email, and they responded very quickly.
Breeze Creter was extremely helpful and guided me through the whole process until everything was corrected. I was very impressed with the communication, professionalism and level of service throughout.
I’m very pleased with the outcome and would highly recommend Breeze Creter for the excellent customer service.

Respuesta de HETAS
MJS Energy Ltd. - HETAS ID 6847
Application for new HABMS Engineer Registration.
After hand off from Julia Bevan, Business Development Executive, HETAS Ltd., the final stages were handled by Billie Calland (she/her), Senior Schemes Officer, HETAS Ltd., who continued the process in the same very rapid fashion.
Submitted @ 15:41 Monday and Closed 11.:35 Thursday.
That is impressive.

Respuesta de HETAS
Excellent service from start to finish.
I recently dealt with Barry Mairs, who was professional, friendly and knowledgeable throughout. He took the time to explain everything clearly, carried out the work to a high standard, and left everything clean and tidy afterwards.
I wouldn’t hesitate to recommend Barry to anyone looking for a reliable HETAS engineer.

Respuesta de HETAS
Abbie Bennett from HETAS has always politely and professionally sorted out any issues that I have come up against with HETAS as an installer. Their tech and systems can be clunky to say the least with the shop platform a challenge! (the answer phone with its options is a total frustration). Trying to purchase things online impossible but each time I have needed a solution then Abbie has genuinely sorted me out on over the years! Trying buying a Data Plate or sthg over the phone I defy you! So thanks due to her for keeping me same and keep up the good work!

Respuesta de HETAS
Great experience, very professional throughout.
Julia and Elliot were both very helpful and patient in assisting with the registration of my company despite delays due to an IT meltdown at my end.

Respuesta de HETAS
Abbie has gone above and beyond in helping me resolve an issue I had. Thank you very much
Luke

Respuesta de HETAS
Excellent communication setting up my learning module and updated me constantly throughout by Elliot

Respuesta de HETAS
Abbie Bennett was so helpful to me as I was overwhelmed by the notification process. Having spoken to her on the phone and by email, she was vey professional, understanding and provided the assistance I needed.

Respuesta de HETAS
I called the Schemes number and spoke to Abbie who was very helpful and managed to rectify the issue that I had very quickly to get us reinstated.
Thank you for the very efficient response and getting us reinstated so quickly so the team can continue with their work.

Respuesta de HETAS
What a difference one person can make! Julia made the process so much easier and went out of her way to ensure my application progressed without delay. Thank you!

Respuesta de HETAS
Excellent service all the way through - registering as a chimney sweep for the first time - it's really important to get such a trusted regulatory body behind you.

Respuesta de HETAS
Abbie Bennett was so professional and helpful and gave the best customer service anybody could ever ask for and got my issue sorted and completed very quickly and nothing was ever a problem

Respuesta de HETAS
Spoke to a young lady on the phone called Abbie yesterday and she bent over backwards to help me out with an installation I was trying to to register. She went above and beyond for me so thank you Abbie

Respuesta de HETAS
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