MJS Energy Ltd. - HETAS ID 6847 Application for new HABMS Engineer Registration. After hand off from Julia Bevan, Business Development Executive, HETAS Ltd., the final stages were handled b... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Abbie Bennett from HETAS has always politely and professionally sorted out any issues that I have come up against with HETAS as an installer. Their tech and systems can be clunky to say the least with... Ver más
La empresa ha respondido
Excellent service from start to finish. I recently dealt with Barry Mairs, who was professional, friendly and knowledgeable throughout. He took the time to explain everything clearly, carried ou... Ver más
La empresa ha respondido
Julia - Business Development Executive - was very helpful with the process for our organisation to become HETAS registered. The process requires a lot of documentation to be uploaded. After our fir... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de certificación
- también en la categoría
- Asociación u organización
- Organización sin fines de lucro
- Servicio de chimeneas
- Servicio técnico de calefacción y calderas
Escrito por la empresa
HETAS is the national organisation working for consumer safety and the wider public interest in safe, efficient and environmentally responsible use of biomass and other solid fuels. Our purpose is 'Working together for a cleaner, safer, and more sustainable environment'. Through our website you can search for approved and registered installers, chimney sweeps, retailers, servicing technicians and products ranging from stoves through to biomass boilers. HETAS operates it’s competent person scheme under authorisation from The Ministry of Housing, Communities and Local Government (MHCLG) and overseen by The United Kingdom Accreditation Services (UKAS) under the certification standard BSENISO 17065:2012. HETAS is part of Cleaner Safer Group.
Información de contacto
Severn House, Unit 5 Newtown Trading Estate, Green Lane, GL20 8HD, Tewkesbury, Reino Unido
- 01684 278170
- hello@hetas.co.uk
- hetas.co.uk
4,8
Excelente
781 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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I have recently been on training…
I have recently been on training courses through Hetas to gain qualifications in Solid Fuel Installations and Sweeping and Serving appliances
The training was first class and done at a speed which was great for all in the class.
After my training Julia from Hetas contacted me to help with my registration and she was very helpful and understanding what was needed from me and was very patient whilst I gathered everything.
I would like to say a big thank you to Julia and Hetas as I am looking forward to starting my new career
11 de agosto de 2025
Opinión espontánea
Respuesta de HETAS
Thank you for reviewing HETAS, Michael. We're pleased to hear that your HETAS Training course was great, and that afterwards, Julia was very helpful and patient whilst assisting you with our registration process. We've passed your feedback on to her and the team! Please do get in touch if we can assist you further, we'll be happy to help!
Respuesta de HETAS
Thank you for reviewing HETAS, Hilary. It's positive to hear that you received a swift response to your enquiry and our team were very helpful! Please don't hesitate to get in touch again if you have any further questions, our team will be happy to help.
Dealt with my query very promptly and…
Dealt with my query very promptly and efficiently.
8 de agosto de 2025
Opinión espontánea
Respuesta de HETAS
Thank you for reviewing HETAS, Ann. It's great to hear that your enquiry was dealt with very promptly and efficiently! Please do get in touch again if we can assist you any further, the team will be happy to help.
Prompt handling of complaint
My complaint was dealt with promptly and efficiently. Everything is fine by email.
8 de agosto de 2025
Opinión espontánea
Respuesta de HETAS
Thank you for reviewing HETAS, Clare. It's good to hear that your complaint was dealt with promptly and efficiently. Please do get in touch again if we can assist you any further, the team will be happy to help.
Real person
Real person. Real informed helpful person. Thanks Breeze
7 de agosto de 2025
Opinión espontánea
Respuesta de HETAS
Thank you for reviewing HETAS, Tom. We're pleased to hear that Breeze was helpful whilst assisting you. Please do get in touch again if you have any further questions, Breeze and the team will be happy to help.
jake was very easy to deal with very…
jake was very easy to deal with very clear in what he needed from us no dramas and we got there in the end many thanks jake for sorting our issue out ,carl clayton king william fireplaces
25 de julio de 2025
Opinión espontánea
Respuesta de HETAS
Thank you for reviewing HETAS, Carl. It's great to hear that Jake was easy to deal with and resolved your issue. Please do get in touch again if we can help you out any further!
Really helpful and sorted the problem…
Really helpful and sorted the problem out Thanks Abbie from Shaun
23 de julio de 2025
Opinión espontánea
Respuesta de HETAS
Thank you for reviewing HETAS, Shaun. It's great to hear Abbie was really helpful and resolved your problem. Please do get in touch again if we can assist you further, we'll be happy to help!
Abbie Bennet
Abbie Bennet, thank you very much for your assistance today. Due to a clerical error, my license to trade had been suspended. After speaking to Abbie, for less than five minutes. She found the issue, and resolved it. Couldn’t have been any more helpful. A rare commodity these days. 👍🏻👍🏻
23 de julio de 2025
Opinión espontánea
Respuesta de HETAS
Thank you for reviewing HETAS, Carl. We're pleased to hear that Abbie was so helpful in resolving your issue. Please don't hesitate to get in touch again if there's anything further we can assist you with, Abbie and the team will be happy to help!
Company name change
I am in the process of changing my already registered Hetas business to another name. This process is very lengthy considering it is only a change of name. I phoned today and had the pleasure of speaking with Abbie Bennett who was so helpful. In the midst of our call we got cut off and she called me straight back! In our 15 minute call she sorted out my application and made the whole process so much easier! Thank you again!
23 de julio de 2025
Opinión espontánea
Respuesta de HETAS
Thank you for reviewing HETAS, Angela. It's great to hear that Abbie was so helpful whilst assisting with your enquiry. We've passed your feedback on to her! Please do get in touch again if you have any further questions, Abbie and the team will be happy to help.
Tracy helped enormously
Tracy helped enormously. Very professional and impartial. Could not have succeeded without her.
21 de julio de 2025
Opinión espontánea
Respuesta de HETAS
Thank you for reviewing HETAS, Phil. We're pleased to hear that Tracy helped out enormously with your enquiry. Please do get in touch again if we can assist you further, the team will be happy to help!
Thank you Julia for all your help…
Thank you Julia for all your help regarding my registration for both installing and sweeping stoves.
21 de julio de 2025
Opinión espontánea
Respuesta de HETAS
Thank you for taking the time to review HETAS. We're pleased to hear that Julia helped you during the registration process. We've passed your feedback on to her directly! Please do get in touch again if we can assist you any further, Julia and the team will be happy to help!
Respuesta de HETAS
Thank you for taking the time to review us, Shaun! We're pleased to hear you received a timely, polite, clear and prompt response to your enquiry. Please get in touch if you need anything further from us; we will be happy to help.
I have dealt with Breeze on a couple of…
I have dealt with Breeze on a couple of occasions now - I have found her to be most helpful, knowledgeable and extremely diligent.
14 de julio de 2025
Opinión espontánea
Respuesta de HETAS
Thank you for reviewing HETAS, Amy. It's positive to hear that Breeze has been most helpful, knowledgeable, and extremely diligent in the support she has provided you. Please don't hesitate to get in touch again if you have any further questions. Breeze and the team will be happy to help.
I needed a copy of our HETAS…
I needed a copy of our HETAS certificate - service was excellent and very fast
14 de julio de 2025
Opinión espontánea
Respuesta de HETAS
Thank you for reviewing HETAS, Danielle. It's great to hear that our team provided you with excellent and very fast service. Please do get in touch again if we can help you out any further.
Excellent service
Excellent service - our query was promptly answered and resolved.
14 de julio de 2025
Opinión espontánea
Respuesta de HETAS
Thank you for reviewing HETAS, Angela. It's great to hear that our team provided you with an excellent service. Please do get in touch again if we can help you out any further.
Great communication from Julia
Great communication from Julia. Very helpful with everything. Thankyou
11 de julio de 2025
Opinión espontánea
Respuesta de HETAS
Thank you for reviewing HETAS, Jon. It's great to hear Julia has provided great communication and been helpful with everything. Please do get in touch again if we can help you out any further.
Helpful Chandler, my hero!
Yesterday l spent a long time trying to organise a replacement certificate of compliance for my log burner instillation. My family also tried but it became impossible, with the eventual message being that thete was no certificate available for the information given. My star rating is not for this experience but for the delightful Chandler Mitchell who managed to swiftly locate my details and sent a pdf immediately. This was through a person to person call, which I had tried earlier but was directed back to the online method. He saved the day for me, quite honestly,with his calm, friendly and reassuring manner. He is an asset to your team with his kind and professional manner. Thanks again Chandler, you are a star.
9 de julio de 2025
Opinión espontánea
Respuesta de HETAS
Thank you for reviewing HETAS, Lynne. We're sorry to hear you had difficulty with our online certificate purchase system, but we're pleased to hear that Chandler was able to resolve this for you and send you your certificate. We have passed your feedback on to him directly. Please do get in touch again if we can help you out any further.
Enquiry regarding HETAS registered company and HETAS certification
Fast, efficient response to enquiryand attention to detail.
8 de julio de 2025
Opinión espontánea
Respuesta de HETAS
Thank you for reviewing HETAS, William. It's great to hear that our team provided you with a fast and efficient response to your enquiry. Please do get in touch again if we can help you out any further.
Great Service from HETAS
Chandler was helpful and efficient and dealt with my request quickly..what more could you possible want??
2 de julio de 2025
Opinión espontánea
Respuesta de HETAS
Thank you for reviewing HETAS, Andy. It's great to hear that Chandler was helpful and efficient. Please don't hesitate to get in touch again if you have any further questions, Chandler and the team will be happy to help.
Helpful customer service
I spoke to Breeze over the live chat feature when I needed to check the status of our HETAS certificates, he was extremely helpful, went above and beyond to support me by even providing a PDF copy via email before they were posted out. Thank you so much.
1 de julio de 2025
Opinión espontánea
Respuesta de HETAS
Thank you for reviewing HETAS, Jo. It's really positive to hear that Breeze went above and beyond to support with your enquiry. Please don't hesitate to get in touch again if you have any further questions, Breeze and the team will be happy to help.
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