Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

MJS Energy Ltd. - HETAS ID 6847 Application for new HABMS Engineer Registration. After hand off from Julia Bevan, Business Development Executive, HETAS Ltd., the final stages were handled b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Abbie Bennett from HETAS has always politely and professionally sorted out any issues that I have come up against with HETAS as an installer. Their tech and systems can be clunky to say the least with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from start to finish. I recently dealt with Barry Mairs, who was professional, friendly and knowledgeable throughout. He took the time to explain everything clearly, carried ou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Julia - Business Development Executive - was very helpful with the process for our organisation to become HETAS registered. The process requires a lot of documentation to be uploaded. After our fir... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de certificación
  2. también en la categoría
  3. Asociación u organización
  4. Organización sin fines de lucro
  5. Servicio de chimeneas
  6. Servicio técnico de calefacción y calderas

Escrito por la empresa

HETAS is the national organisation working for consumer safety and the wider public interest in safe, efficient and environmentally responsible use of biomass and other solid fuels. Our purpose is 'Working together for a cleaner, safer, and more sustainable environment'. Through our website you can search for approved and registered installers, chimney sweeps, retailers, servicing technicians and products ranging from stoves through to biomass boilers. HETAS operates it’s competent person scheme under authorisation from The Ministry of Housing, Communities and Local Government (MHCLG) and overseen by The United Kingdom Accreditation Services (UKAS) under the certification standard BSENISO 17065:2012. HETAS is part of Cleaner Safer Group.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

781 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(781)

77 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

A big thank you to Billie and the team…

A big thank you to Billie and the team at HETAS registrations who have performed brilliantly from start to finish in getting my registration sorted without any problems . Five star rating from me for top drawer assistance and prompt service 👍.
Terry Kelly
Amethyst stoves and fires .

26 de marzo de 2025
Opinión espontánea
Logotipo de HETAS

Respuesta de HETAS

Thank you for reviewing HETAS, Terence. We're so pleased to hear that Billie and our team provided you with brilliant and prompt service! Please do get in touch again if we can help you out any further, we'll be happy to help.

Valorada con 5 estrellas sobre 5

Transfer of account for new company details

Lyn Olsson was a great help when we needed to update our company information and arranged for new logins and emailed everything so the transfer was seemless, HETAS are always spot on with letting us know what updates are needed and helping on the phone with registrations etc, thank you

20 de marzo de 2025
Opinión espontánea
Logotipo de HETAS

Respuesta de HETAS

Thank you for reviewing HETAS, Philip. It's great to hear that Lyn was great help while assisting with your enquiry. Please don't hesitate to get in touch again if we can support you any further, the team will be happy to help.

Valorada con 5 estrellas sobre 5

Quick and Efficient Assistance

Abbie dealt with my problem quickly and efficiently - she was really helpful and I'm very grateful.

18 de marzo de 2025
Opinión espontánea
Logotipo de HETAS

Respuesta de HETAS

Thank you for reviewing HETAS, Kate. It's great to hear that Abbie dealt with your problem quickly and efficiently. Please don't hesitate to get in touch again if we can assist you further, the team will be happy to help.

Valorada con 5 estrellas sobre 5

Julia

Julia! ⭐️ super helpful, super proactive ⭐️

18 de marzo de 2025
Opinión espontánea
Logotipo de HETAS

Respuesta de HETAS

Thank you for reviewing HETAS. We're pleased to hear that Julia was super helpful while assisting you. Please do get back in touch again if we can help you out any further.

Valorada con 5 estrellas sobre 5

Diligent

Billie has been non stop in her communications to help us get fully registered - great work !!

14 de marzo de 2025
Opinión espontánea
Logotipo de HETAS

Respuesta de HETAS

Thank you for reviewing HETAS, Brian. We're pleased to hear that Billie has been great at communicating with you throughout the registration process! Please do get in touch again if we can assist you further, Billie and the team will be happy to help.

Valorada con 5 estrellas sobre 5

Were really helpful and made the…

Were really helpful and made the process a lot easier than I first thought.

12 de marzo de 2025
Opinión espontánea
Logotipo de HETAS

Respuesta de HETAS

Thank you for reviewing HETAS, William. We're pleased to hear that our team were really helpful while assisting you. Please do get back in touch if we can help you out any further.

Valorada con 5 estrellas sobre 5

Julia made the process easy to perform

Julia made the process easy to perform. And everything was done well and thorough.

11 de marzo de 2025
Opinión espontánea
Logotipo de HETAS

Respuesta de HETAS

Thank you for reviewing HETAS, Colin. We're pleased to hear that Julia made the process easy for you. Please do get in touch again if we can assist you further, we'll be happy to help.

Valorada con 5 estrellas sobre 5

Huge thanks to Julia and the team for…

Huge thanks to Julia and the team for making the whole process simple and easy

Many thanks

Ian Puddick
Leakbusters Limited T/as London Boiler Company

11 de marzo de 2025
Opinión espontánea
Logotipo de HETAS

Respuesta de HETAS

Thank you for reviewing HETAS, Ian. We're pleased to hear that Julia and the team made the registration process easy for you. Please do get in touch again if we can assist you any further, we'll be happy to help.

Valorada con 5 estrellas sobre 5

Compliments all round

I must compliment the HETAS staff for their efficiency, patience and prompt service during a recent dispute with an installer. They were clear about what they could or could not do, but firm with the company about meeting their obligations. It was resolved eventually after an inspector came and viewed the issue, writing a clear and honest account. Thank you to all HETAS staff.

10 de marzo de 2025
Opinión espontánea
Logotipo de HETAS

Respuesta de HETAS

Thank you for reviewing HETAS, Neil. It's great to hear that our team were efficient, prompt and clear whilst supporting you with your issue. We've passed your feedback onto the team directly. Please don't hesitate to get in touch again if we can help you out any further.

Valorada con 5 estrellas sobre 5

Really helpful

Breeze was amazing, so kind and helpful. A real credit to your organisation.

7 de marzo de 2025
Opinión espontánea
Logotipo de HETAS

Respuesta de HETAS

Thank you for reviewing HETAS, Linda. We're pleased to hear that Breeze was helpful while assisting you. Please do get in touch again if we can help you out any further, the team will be happy to help.

Valorada con 5 estrellas sobre 5

Hetas Application Team

Had a number of calls with Julia who was most helpful and polite making the whole process extremely easy.

4 de marzo de 2025
Opinión espontánea
Logotipo de HETAS

Respuesta de HETAS

Thank you for reviewing HETAS, Mark. We're so pleased to hear that Julia was helpful and polite whilst assisting you. Please do get in touch again if we can help you out any further.

Valorada con 5 estrellas sobre 5

Very helpful staff and useful website…

Very helpful staff and useful website and service, much appreciated.

4 de marzo de 2025
Opinión espontánea
Logotipo de HETAS

Respuesta de HETAS

Thank you for reviewing HETAS, Simon. We're pleased to hear that our team were very helpful to you. Please do get in touch again if we can help you out any further.

Valorada con 5 estrellas sobre 5

Excellent service

4 de marzo de 2025
Opinión espontánea
Logotipo de HETAS

Respuesta de HETAS

Thank you for reviewing HETAS, Thomas. We're pleased to hear you received excellent service from our team. Please do get in touch again if we can help you out any further.

Valorada con 5 estrellas sobre 5

Abbie

I spoke with Abbie today who explained things to me and helped me sort out some mislayed records. Polite, professional and a pleasure to talk to.

3 de marzo de 2025
Opinión espontánea
Logotipo de HETAS

Respuesta de HETAS

Thank you for reviewing HETAS, Andrew. We're pleased to hear that Abbie was polite and professional whilst assisting you. Please do get in touch again if we can help you out any further.

Valorada con 5 estrellas sobre 5

Amazing support when changing my…

Amazing support when changing my company name . Swift service and great advice . Always recommend hetas

1 de marzo de 2025
Opinión espontánea
Logotipo de HETAS

Respuesta de HETAS

Thank you for reviewing HETAS, Neil. We're pleased to hear that our team provided you with swift service. Please do get in touch again if we can help you out any further.

Valorada con 5 estrellas sobre 5

Have spoken to Mrs L at Hetas meny…

Have spoken to Mrs L at Hetas meny times over year brilliant help me sort out issues and been very patient assist to the company.

21 de febrero de 2025
Opinión espontánea
Logotipo de HETAS

Respuesta de HETAS

Thank you for reviewing HETAS, Shaun. We're pleased to hear that our team has been brilliant and patient while assisting you with your enquiries. Please don't hesitate to get in touch again if we can help you out further.

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant, really accommodating and friendly

13 de febrero de 2025
Opinión espontánea
Logotipo de HETAS

Respuesta de HETAS

Thank you for taking the time to review HETAS. We're pleased to hear that our team were accommodating and friendly. Please do get in touch again if we can help you out any further!

Valorada con 5 estrellas sobre 5

All the HETAS team provide us with…

All the HETAS team provide us with invaluable support and advice which as a small business we appreciate. Abbie particularly has been a great help in responding to queries promptly.

12 de febrero de 2025
Opinión espontánea
Logotipo de HETAS

Respuesta de HETAS

Thank you for taking the time to review HETAS. We're pleased to hear that Abbie and our team have provided you with invaluable advice and have responded to your enquiries promptly. Please don't hesitate to get in touch again if you have any further questions, we'll be happy to help.

Valorada con 5 estrellas sobre 5

I cannot thank Breeze enough

I cannot thank Breeze enough for her incredible help in sorting an urgent issue with a compliance certificate I needed to sell my house. From the moment I reached out, she was professional, knowledgeable, and genuinely committed to help me
If you need someone who truly knows their stuff and delivers exceptional service, Breeze is the person to trust. Highly recommend! Thank you Breeze 👍

12 de febrero de 2025
Opinión espontánea
Logotipo de HETAS

Respuesta de HETAS

Thank you for reviewing HETAS, Mat. We're pleased to hear that Breeze helped resolve an urgent issue for you and delivered exceptional service. Please don't hesitate to get in touch again if you need any further assistance, Breeze and the team will be happy to help!

Valorada con 5 estrellas sobre 5

Swift response to my questions

Swift response to my questions

11 de febrero de 2025
Opinión espontánea
Logotipo de HETAS

Respuesta de HETAS

Thank you for reviewing HETAS. We're pleased that our team provided you with swift responses to your questions. Please do get in touch again if we can assist you any further, we'll be happy to help.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más