The instructions to assemble the item were incorrect (the diagram showed screw holes etc in the wrong place), but more importantly, the product arrived without two key parts: the worktop of the v... Ver más
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Consulta las opiniones de los clientes
We ordered our internal doors from Heze Furniture. As we live in Scotland, we didn’t have the opportunity to visit the store in person, so we were initially a little hesitant as it was a signi... Ver más
Super high quality furniture. Bought a dresser and sofa bed from BRW through Heze. The lady over the phone was insanely nice and done their best to accommodate the delivery time around my hours of w... Ver más
We have bought a few items from Heze. Ottoman bed a few years ago and corner sofa bed recently. We are very happy with both products, in terms of both quality and customer experiences. While purchasi... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
High quality European furniture at great prices. Kitchens, Sofas, Wardrobes and much more.
Información de contacto
Little Fields Way, B69 2BT, Oldbury, Reino Unido
- 01214487030
- office@heze.co.uk
- heze.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 16% de las opiniones negativas
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Absolutely fabulous service and best…
Absolutely fabulous service and best price for the kitchen units. They are professional and friendly
Great quality,value and customer…
Great quality,value and customer service.
We have purchased two full sets of bedroom furniture.
Easy to understand instructions and well engineerd product.because we loved main bedroom furniture that much we adapted the furniture to be used in our en suite and it looks amazing.
The whole team at Heze are a pleasure to deal with, the after sales service is really good too.
I would not hesitate to recommend Heze to friends and family.
Thanks Monika and Heze
Delivery man was so helpful and went extra mile
Delivery man was so helpful, I had no one to carry it upstairs and he kindly went the extra mile to bring the two part package up.
He was kind and even delivered it to the appropriate room.
Great service and the delivery guy was…
Great service and the delivery guy was so helpful
Excellent
Piotr was very professional and delivered our furniture with care.
Thank you so much!
All I can say,it's just a top quality…
All I can say,it's just a top quality quick delivery and good price, definitely will come back
Really nice and a very helpful delivery…
Really nice and a very helpful delivery driver. Brought all the packages inside with no problem.
Great customer service!!
Excellent customer service
Promptly delivered. Helpful notification about the status of the order. Polite and helpful delivery driver.
Ease of ordering and delivery
Ease of ordering and delivery, had a small query which was resolved no problem , would use again
Sinks great
Sinks great, shame it arrived with a dent where the straps on the packaging went round it.
Great communication and assistance …
I was kept informed throughout the delivery process even though it was getting quite late by the time my sifa was delivered. The delivery man went out of his was to help with the delivery.He was so kind. Love my sofa and would recommend thoroughly recommend Heze
Appalling product and customer service
granddaughter bought a kitchen from B&Q/Heze and when we tried to put it together , no contents list, no instructions and many items missing such as doors, backs ,screws, dowels and some of the units were wrong size. I had to help her because these people treated he dirt at a time that her infant daughter is very ill. Do not buy from these people
Great items
Great items. Very sturdy. Real wood. I love my wardrobe snd my chest of drawers. They were exactly what I needed, and beyond. Thank you!
the fact we didn't know when we bought…
the fact we didn't know when we bought it that it came flat pack it took us two days to build it up
Great service and an amazing bed
Great service and an amazing bed, the assembly instructions aren’t the best but that’s not Heze’s fault, that’s the manufacturer of the Kassel bed.
Good quality
Ordered two wall units. Came well packed. The instructions were pretty easy to use. They are very sturdy and look great
great look and very solidly made
Thank You for pleasant transaction
Thank You for pleasant transaction. Item was confirmed and on agreed time which was confirmed over the phone. Great service and on time delivery. I highly recommend this store. Thank you!
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