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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Politeness of the guys whilst working for two days at our house (David, Lee & Davy) plus electrician Mike who also spend the second full day working here. Very professional job carried by a well exp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From start to finish Aira were great, especially the everyone that completed the install. Very professional, neat and tidy work. Everything arrived on the morningnof fitting, with the fitters arriving... Ver más

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Valorada con 5 estrellas sobre 5

Solar is a big investment with a slow return - Optimising is important and also having the assurance, just in case something goes wrong. HIES gives you that assurance and ensures compliance with stan... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The solar panel installation was well coordinated (Eon next) and so far seems to be working well but rather lacking in documentation for a multi-thousand pound system. All workers friendly and knowle... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de energía solar

Escrito por la empresa

A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1325)

482 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Solar panel and EV charger

Mark thoroughly explained the whole process which made it easier to make the decision… I took my time.

Installation was as promised and there were no glitches.

All staff very professional.

12 de febrero de 2026
Opinión espontánea
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Respuesta de HIES

Good morning, Isobel. Thank you for taking the time to leave a positive review. We are pleased to hear that your installers were professional throughout your installation. Kind regards, HIES.

Valorada con 5 estrellas sobre 5

final future proof for heating

I was particularly impressed by how smoothly the whole process went and ultimately how quickly the team took out my old system and got the new one running. I was never for one day without hot water. And it was very thoughtful indeed to provide me with heaters for the few days of no heat. The professionalism of the team was incredibly tidy and at the end of each day my home was made tidy and ready for the next day. They kept me informed throughout the process so I always knew what the next stage was. It made the transition much easier from day to day. Where possible they found solutions to hiding pipe work for which I am very grateful.
It’s a relief to have a reliable heating and water system without the regular breakdown of my old boiler. I can certainly recommend Global to anyone thinking of a new heat pump system. The process took 4 days to complete and 1 day to commission it and it was a pleasure to have them in my home.

16 de febrero de 2026
Opinión espontánea
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Respuesta de HIES

Hi there, Mo. Thank you for leaving a review. We are delighted to hear about your positive experience with your installers and how impressed you are with the process. Kind regards, HIES.

Valorada con 5 estrellas sobre 5

Highly recommended ,very efficient .

26 de marzo de 2026
Opinión espontánea
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Respuesta de HIES

Hi there. We are pleased to hear that your installers were very efficient and that you would highly recommend them. Thank you for leaving a review. Kind regards, HIES.

Valorada con 5 estrellas sobre 5

Great team

Great team, very happy with their install.
John was very good, explain well, quote was accurate from the start. Discussed several options together.
Result is outstanding

9 de marzo de 2026
Opinión espontánea
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Respuesta de HIES

Good morning, Cecile. Thank you for taking the time to leave a positive review. We are pleased to hear that you are happy with your installation. Kind regards, HIES.

Valorada con 5 estrellas sobre 5

Reassuring to have HIES vetting…

Reassuring to have HIES vetting contractors before investing large sums of money. I’ve had no issues with my installer but it’s good to know I have support if needed

9 de marzo de 2026
Opinión espontánea
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Respuesta de HIES

Good morning, Alan. We are delighted to hear that you feel reassured. Thank you for leaving a positive review. Kind regards, HIES.

Valorada con 4 estrellas sobre 5

All staff were very polite and went…

All staff were very polite and went above our expectations in ensuring that there was very little damage to existing flooring. They made sure that their equipment was stored tidily throughout the fitting and ensured that we were happy with their installation and positioning of radiators, etc.

9 de marzo de 2026
Opinión espontánea
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Respuesta de HIES

Good morning, Rupert. Thank you for leaving a review. We are thrilled to hear that your installers were very polite during the installation. Kind regards, HIES.

Valorada con 5 estrellas sobre 5

Fully satisfied

I was fully satisfied from start to finish. The salesperson was very informative and the installation went very smoothly. I would definitely recommend this Company.

12 de marzo de 2026
Opinión espontánea
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Respuesta de HIES

Good morning, thank you for leaving a positive review. We are pleased to hear that you are fully satisfied with your installation. Kind regards, HIES.

Valorada con 5 estrellas sobre 5

Every thing was explained as to what…

Every thing was explained as to what was happening and the tradesmen were absolutely top notch

4 de marzo de 2026
Opinión espontánea
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Respuesta de HIES

Good morning. We are pleased to hear that your installers were top-notch. Thank you for taking the time to leave a review. Kind regards, HIES.

Valorada con 5 estrellas sobre 5

Solar panels and a Tesla 3 battery

I had solar panels and a Tesla 3 storage battery lfitted by Octopus Energy and the whole purchase and installation went so smoothly and easy. The installation team were excellent keeping us up to date with the installation progress. The installation took two days and the team were very tidy.

10 de marzo de 2026
Opinión espontánea
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Respuesta de HIES

Hi there, Philip. Thank you for leaving a review. We are delighted to hear that your installation with Octopus energy went smoothly. Kind regards, HIES.

Valorada con 5 estrellas sobre 5

First class job!!!

Every stage of the project that was expected to be done was exactly on time. And went like clockwork. Materials that was used are of a high quality. Workers just new what they were doing and made such a great job.
Could not fault the anything, and we are delighted with the results.
Well done!

10 de marzo de 2026
Opinión espontánea
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Respuesta de HIES

Good morning, Linda. We are pleased to hear that you are delighted with the installation. Thank you for leaving a positive review. Kind regards, HIES.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, kept me up to date with the solar installation and they vetted my installer.i didnt realise but they protect the deposit along with insuring the installer's guarantee is valid

6 de marzo de 2026
Opinión espontánea
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Respuesta de HIES

Hi there, David. We are pleased to hear that you have received an excellent service. Thank you for taking the time to leave a review. Kind regards, HIES.

Valorada con 5 estrellas sobre 5

It's really good to know that our solar…

It's really good to know that our solar system has protection and that HIES is on hand should any unforeseen issues or problems arise. I would urge ensuring that companies are registered with HIES before committing to installing solar and or battery.

6 de marzo de 2026
Opinión espontánea
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Respuesta de HIES

Hi there, Stuart. Thank you for taking the time to leave a 5-star review - we really appreciate it. Kind regards, HIES.

Valorada con 5 estrellas sobre 5

Very quick service

Very quick service - friendly staff - and very neat work

4 de marzo de 2026
Opinión espontánea
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Respuesta de HIES

Hi there, we are delighted to hear that your installers were friendly. Thank you for leaving a positive review. Kind regards, HIES.

Valorada con 5 estrellas sobre 5

The experience from the sale person to…

The experience from the sale person to the installation team and follow up after installation was a great experience, thank you

5 de marzo de 2026
Opinión espontánea
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Respuesta de HIES

Good morning, we are pleased to hear that you had a great experience from start to finish. Thank you for leaving a review. Kind regards, HIES.

Valorada con 5 estrellas sobre 5

Above and beyond, friendly and professional

From consultant to installation the team were amazing, friendly and professional, easy to talk to, easy to ask questions about the heating system, nothing was too much trouble. Cleaned up afterwards, I would and have already recommended them. Amazing team. And a warm cleaner home

22 de septiembre de 2025
Opinión espontánea
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Respuesta de HIES

Hi there, we are delighted to hear that your installers were friendly and professional. Thank you for taking the time to leave a 5-star review. Kind regards, HIES.

Valorada con 5 estrellas sobre 5

A sense of security in our purchase

Gave us security and information so that we knew the providers had been properly vetted

3 de marzo de 2026
Opinión espontánea
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Respuesta de HIES

Good morning, Mary. Thank you for leaving a positive review. We are pleased to hear that you felt a sense of security. Kind regards, HIES.

Valorada con 5 estrellas sobre 5

Excellent Install

An excellent service from start to finish.
Thorough explanation from the sales advisor, excellent workmanship from the installation engineers. The attention to detail was outstanding.
Complimentary checks from customer service throughout the process.
My only very very slight negative is that we didn’t get offered the bird proofing at the time of installation and I’ve had to get the engineers to come back.
I recommend getting this added at the initial install.
Please don’t let this very small initial oversight dissuade you from using this excellent company.

3 de marzo de 2026
Opinión espontánea
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Respuesta de HIES

Hi there, we are pleased to hear you received excellent service from your installers from start to finish. Thank you for leaving a review. Kind regards, HIES.

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