Andy and James, text us several times during the day to confirm our delivery was on its way and more accurate times as the day progressed and arrived on time. They delivered my extremely heavy and fu... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
What an exceptional, efficient and lovely company to deal with, your customer service is beyond perfect, Whoever runs/owns this business should be very proud of themselves and those who work for them.... Ver más
Andy and James experiencer our first rain in two months and had to assemble our chairs and table in the back of the van. They were polite and helpful and although we had some issues with three of t... Ver más
La empresa ha respondido
I cannot thank Andy and James enough! They were absolutely fantastic from start to finish and went completely above and beyond, keeping me in the loop very step. They delivered my new sofa wi... Ver más
Información sobre la empresa
Escrito por la empresa
We are a small logistics company based in Northampton. With over 20 years’ experience we are now looking for customers who require high quality logistics to support deliveries from a to b. Ensuring a high-quality experience and customer satisfaction is key to everything we do on a daily basis. Our services are different to other companies and our expert team ensure a simple, smooth process for every customer. We offer a logistics service from initial order to end user delivery. If you are looking for an experienced company to run your deliveries we have several options available to you. Full transparency on deliveries, customer satisfaction and costs from day one. Regular contact and updates from our team to ensure that you are satisfied with our services. Higher Jump Logistics delivery options # 2 Man delivery service # Hallway # Room of choice # Unpack # Assembly # Dispose of old furniture # Washing machine and fridge freezer disposal # Same day deliveries – from small van to Artics – price on application # 1-man delivery
Información de contacto
Unit 5, Bozenham Mill Farm, Bozenham Mill Lane, Northampton, NN7 2JW., nn72jw, Northampton, Reino Unido
- 01604 312780
- customerservice@higherjump.co.uk
- higherjump.co.uk
4,9
Excelente
634 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great delivery experience
John and Wilson were so friendly and efficient. Right on time and our table was constructed quickly and beautifully. Very pleased with their excellent work.
5 de agosto de 2026
Opinión espontánea
Andy and James are the GOAT!!!
I cannot thank Andy and James enough! They were absolutely fantastic from start to finish and went completely above and beyond, keeping me in the loop very step.
They delivered my new sofa with such professionalism and care.
It was extremely heavy and had to be carried up two flights of stairs, which was no easy task, but they never
complained and just got on with it. They were friendly, polite, respectful and took great care not to damage anything.
They also took all of the packaging away for me, which was a huge help. Nothing was too much trouble, and their customer service was exceptional.
It's so refreshing to come across people who genuinely take pride in their work and are THE BEST at it!!
I would highly, highly recommend them to anyone and hope they receive the recognition they deserve. Thank you both again for making the whole delivery experience completely stress-free and a good laugh! Fab genuine guys!
4 de agosto de 2026
Opinión espontánea
Andy and James were excellent
Andy and James were excellent. They made sure all the items were safely in the property and checked them for us. First class service. Would definetley use again.
4 de agosto de 2026
Opinión espontánea
Andy and James great service
Andy and James, text us several times during the day to confirm our delivery was on its way and more accurate times as the day progressed and arrived on time. They delivered my extremely heavy and furniture with due care and attention which was reassuring as it was expensive. They were very pleasant and informative and couldn’t be more helpful. Despite roads not being the best in rural Scotland they were bang on time as per their text messages. They are a credit to the company and recommend.
Thanks lads
4 de agosto de 2026
Opinión espontánea
MASSIVELY IMPRESSED
What an exceptional, efficient and lovely company to deal with, your customer service is beyond perfect, Whoever runs/owns this business should be very proud of themselves and those who work for them. MASSIVELY IMPRESSED:)
4 de agosto de 2026
Opinión espontánea
Really good service
Really good service! Great communication and fast delivery
30 de julio de 2026
Opinión espontánea
Respuesta de Higher Jump Logistics
Dear Ashley Clamp,
Thank you so much for taking the time to leave us such a fantastic 5-star review!
We are thrilled to hear that you experienced great communication and a fast delivery with our team. Providing a seamless and efficient service is always our top priority at Higher Jump Logistics.
If you ever need our delivery, assembly, or disposal services again in the future, we would be more than happy to help.
Warm regards,
Chandrima Pal
The Higher Jump Logistics Team
Great service from Andy and James
Great service from Andy and James. Very polite and professional. Assembled our new table very quickly and left the place very tidy. Cannot fault.
30 de julio de 2026
Opinión espontánea
Respuesta de Higher Jump Logistics
Dear Rob,
Thank you so much for the fantastic 5-star review!
I will be sure to pass along your kind words to Andy and James. They will be thrilled to hear that you appreciated their polite and professional approach, as well as their speed and care in assembling your new table while leaving your space spotless.
We always aim for a seamless experience from start to finish here at Higher Jump Logistics. Thank you for choosing us, and we hope you enjoy your new table!
Warm regards,
Chandrima Pal
Higher Jump Logistics
Awesome service … top guys
Awesome service … top guys … really helpful .. great job
30 de julio de 2026
Opinión espontánea
Respuesta de Higher Jump Logistics
Dear Mike,
Thank you so much for the fantastic 5-star review!
We are thrilled to hear you received awesome service and that our team took great care of you. I will be sure to pass along your "top guys" compliment—they will be delighted to hear it!
Providing helpful and brilliant service is what we strive for every day at Higher Jump Logistics. Thank you for choosing us, and we hope to work with you again in the future!
Warm regards,
Chandrima Pal
Higher Jump Logistics
Hassle-free experience
Hassle-free experience. They sent a text the day before. Arrived when they said they would. Andy and Dave were friendly and professional. Provided advice on assembly and care of the product without being asked. Nice chaps. Great service.
30 de julio de 2026
Opinión espontánea
Respuesta de Higher Jump Logistics
Dear Kieran Battles,
Thank you so much for the brilliant 5-star review!
We are thrilled to hear that you had a totally hassle-free experience with us, from our advance text notifications to arriving right on schedule. I will be sure to pass along your kind words to Andy and Dave—they will be delighted to hear that you found them friendly, professional, and helpful with their extra advice on product assembly and care.
Providing that kind of proactive, high-quality service is what we aim for every day at Higher Jump Logistics. Thank you for choosing us, and we hope you enjoy your new product!
Warm regards,
Chandrima Pal
Higher Jump Logistics
Andy and James Top Team
Andy and James experiencer our first rain in two months and had to assemble our chairs and table in the back of the van.
They were polite and helpful and although we had some issues with three of the eight chairs, they informed Homebase with video and comments.
Hopefully they will be the team to return to replace the three chairs.
Thank you.
30 de julio de 2026
Opinión espontánea
Respuesta de Higher Jump Logistics
Dear Phil,
Thank you so much for the fantastic 5-star review!
I will be sure to pass along your kind words—and your "Top Team" title—straight to Andy and James. They certainly went above and beyond, adapting to the unexpected weather by assembling your chairs and table right in the back of the van with total professionalism.
While we are sorry to hear there were issues with three of the chairs, we are glad Andy and James could thoroughly document everything with Homebase to help get that sorted for you smoothly. We will certainly keep our fingers crossed that they are the ones to bring out your replacements!
Thank you for choosing Higher Jump Logistics, and we hope to see you again soon.
Warm regards,
Chandrima Pal
Higher Jump Logistics
Fast, friendly and goes above and beyond
Fast, friendly and on time. Call centre answers quickly. I really appreciate the help of John and Wilson who got my sofa up into my flat.
29 de julio de 2026
Opinión espontánea
Respuesta de Higher Jump Logistics
Dear Ian Stewart,
Thank you so much for the brilliant 5-star review!
We are thrilled to hear that you had a fast, friendly, and punctual experience with us, and it's great to know our call centre team was able to assist you quickly right from the start. I will certainly pass your special appreciation along to John and Wilson—navigating a sofa up into a flat can be tricky, and they will be delighted to know their extra effort made all the difference.
Thank you for choosing Higher Jump Logistics. We hope you enjoy your new sofa, and we are always here to help if you need us again!
Warm regards,
Chandrima Pal
Higher Jump Logistics
Prompt delivery
Prompt delivery - and waited because I wasn’t! John and Wilson very pleasant guys.
29 de julio de 2026
Opinión espontánea
Respuesta de Higher Jump Logistics
Dear Graham Elms,
Thank you so much for the fantastic 5-star review!
I will be sure to pass along your kind words to John and Wilson. They will be so glad to hear that you found them pleasant, and I'm sure they were more than happy to wait for you—we always want to make sure our deliveries go as smoothly as possible for our customers!
Thank you for choosing Higher Jump Logistics. We hope to assist you again in the future!
Warm regards,
Chandrima Pal
Higher Jump Logistics
Great service from order to delivery.
We’ve just taken delivery from this quality company, and again a great service great communication from start finish with respect to our house as this was not an easy furniture delivery by any means, special thanks to John & Wilson for going the extra mile it’s really appreciated.
29 de julio de 2026
Opinión espontánea
Respuesta de Higher Jump Logistics
Dear Mark Yeo,
Thank you so much for the wonderful 5-star review!
We are delighted to hear that you experienced a great service from order to delivery. I will be sure to pass along your special thanks to John and Wilson—they will be thrilled to know their extra effort and respect for your home during a challenging delivery were so appreciated.
Thank you for choosing Higher Jump Logistics. We hope you enjoy your new furniture, and we look forward to assisting you again whenever you might need us!
Warm regards,
Chandrima Pal
Higher Jump Logistics
Highly professional delivery service
Highly professional delivery service. Andy and Josh were great at keeping in touch about delivery times and so helpful. First class service . Thank you, Lucy and Al
28 de julio de 2026
Opinión espontánea
Respuesta de Higher Jump Logistics
Dear Lucy and Al,
Thank you so much for the fantastic 5-star review!
We are delighted to hear that you experienced a highly professional delivery service. I will be sure to pass along your praise to Andy and Josh—they always do a brilliant job keeping our customers updated and providing a helpful, first-class experience.
Thank you for choosing Higher Jump Logistics. We hope you love your new delivery and look forward to helping you again in the future should you need us!
Warm regards,
Chandrima Pal
Higher Jump Logistics
Andy and James
Andy and James kept us fully in touch with their delivery time. They gave us lots of helpful information and placed the chairs where we wanted them. Excellent service and are highly recommended. Many thanks.
28 de julio de 2026
Opinión espontánea
Respuesta de Higher Jump Logistics
Dear Roderick,
Thank you so much for taking the time to leave us this fantastic 5-star review!
I will be sure to pass your kind words along to Andy and James. They will be delighted to hear that you appreciated their communication, helpful information, and assistance with placing your chairs exactly where you wanted them.
Providing excellent customer service and a smooth delivery experience is always our top priority at Higher Jump Logistics. Thank you for your high recommendation, and we hope to work with you again in the future!
Warm regards,
Chandrima Pal
Higher Jump Logistics
Very positive experience, very happy.
Great experience with our delivery. Andy and James couldn’t have been more helpful. Carried the furniture to our patio as I cannot lift anything heavy. Furniture was carefully stowed in lorry and handled with care when carrying. Lovely friendly guys as well.
25 de julio de 2026
Opinión espontánea
Respuesta de Higher Jump Logistics
Dear M Lewis,
Thank you so much for the wonderful 5-star review!
We are thrilled to hear you had such a positive experience with your delivery. I will be sure to pass along your kind words to Andy and James—they will be delighted to know their extra care and friendly service made a difference, especially when it came to getting your furniture safely out to the patio.
At Higher Jump Logistics, we always strive to handle every item with the utmost care and support our customers however we can.
Thank you for choosing us, and we hope you enjoy your new furniture!
Warm regards,
Chandrima Pal
Higher Jump Logistics
Dreadful
Dreadful. Arrived at 16.30 for the driver to realise he’d left our very expensive Ligne-Roset sofa at his previous drop 2 hrs ago despite the very large label clearly addressed to me. Returned at 19.30 and then refused to take away the packaging despite the very well known store having paid for that service. The guys had no idea what they were doing, were rude. The van was not liveried so it appears that Higher Jump had subcontracted the job out. It was a very scruffy white van. Worst delivery service ever.
22 de julio de 2026
Opinión espontánea
Delivery drivers today were great
Delivery drivers today were great, parcel delivered with a smile and packaging all taken away! Brilliant
24 de julio de 2026
Opinión espontánea
Respuesta de Higher Jump Logistics
Hi Kate,
Thank you so much for the lovely 5-star review! 🚚😊
We're thrilled to hear that our delivery drivers brought a smile to your day and made things hassle-free by taking all the packaging away with them! Delivering great, friendly service and leaving your space clear is always what we strive for.
Thank you for choosing Higher Jump Logistics, and we hope to deliver for you again soon!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Andy and James BEST delivery team!!!
Andy and James were absolutely fantastic. They kept us updated several times before arriving, so we knew exactly when to expect them, and they arrived right on time.
They were both incredibly polite, friendly and professional, and even helped us carry our delivery inside as it was very heavy. Nothing seemed like too much trouble for them.
We've just moved into a new house and have dealt with lots of different delivery companies recently, and these two were by far the best delivery team we've come across. They made the whole process completely seamless and stress-free.
It was a pleasure to meet them—they're both genuinely lovely people and are an absolute credit to the company. I hope they receive the recognition they deserve. Highly recommended!
23 de julio de 2026
Opinión espontánea
Respuesta de Higher Jump Logistics
Hi Valentina,
Congratulations on your new home, and thank you so much for taking the time to share such a glowing 5-star review! 🚚🏡
Moving house can be exhausting, so hearing that Andy and James stood out as the absolute best delivery team you’ve dealt with means the world to us! They take so much pride in being punctual, communicative, and helpful—especially when it comes to heavy lifting into your new space. We will make sure they receive the special recognition they deserve for going above and beyond.
Thank you for the high recommendation, and we wish you all the best settling into your new home!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
Top delivery from Andy and James
Top delivery from Andy and James! Couldn't do enough! First class guys! Excellent service! 👍🏻
23 de julio de 2026
Opinión espontánea
Respuesta de Higher Jump Logistics
Hi John,
Thank you so much for the fantastic review and the thumbs up! 🚚👍
Andy and James really are a first-class team, and we’re thrilled to hear they went above and beyond for you! Going that extra mile to make sure our customers are completely taken care of is what we strive for every day.
We’ll be sure to pass along your great feedback to the guys. Thanks for choosing Higher Jump Logistics!
Warm regards,
Chandrima Pal
Higher Jump Logistics
https://higherjump.co.uk/
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.