Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

They do not honor their return policy. I tried to purchase an item through amazon and was directed to their website for purchase. They shipped me the wrong color vanities ($6000 cost) and now wil... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My makeup vanity arrived in perfect condition. The design is both seriously stylish and super functional. Assembly was a piece of cake with the instructions.

Valorada con 5 estrellas sobre 5

My makeup vanity is just perfect! The built-in mirror is brilliant for when I need to get ready, and the folding design is so practical too.

Valorada con 4 estrellas sobre 5

Makeup vanity arrived with a tiny scratch but support was on it! Touch-kit arrived super quickly.

Información sobre la empresa

  1. Tienda de artículos para el hogar

Escrito por la empresa

High QLO: Redefining the Art of Living! At High QLO, we believe that every detail in your home should reflect your unique style and enhance your daily experience. Specializing in high-end bathroom and makeup vanities, our products are designed to blend luxury with functionality. Each piece can be customized to meet your specific needs, ensuring that your vanity is a perfect fit for your space and taste. We pride ourselves on the exceptional quality of our materials and craftsmanship, delivering products that are not only aesthetically pleasing but also durable and practical. Our commitment to excellence extends beyond our products; we offer in-time customer service to assist you both before and after your purchase. Whether you need advice on customization or assistance with installation, our dedicated team is here to ensure your complete satisfaction. Choose High QLO for a touch of elegance and personalized service that transforms your living space into a true reflection of you.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

24 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

They do not honor their return policy

They do not honor their return policy. I tried to purchase an item through amazon and was directed to their website for purchase. They shipped me the wrong color vanities ($6000 cost) and now will not provide me with an address to return them. They have offered a small percentage payment but will not honor their return and refund policy . Their reply to me states they offered a refund, but they have refused to provide us or American Express with an address where the return can be shipped to. Their reply to my complaint is completely false and a lie.

30 de mayo de 2025
Opinión espontánea
Logotipo de Highqlo

Respuesta de Highqlo

Hi Lisa,

We’re sorry to hear that the experience didn’t meet your expectations.

That said, we’d like to clarify a few important points. The vanities you received were correct and free from any defects, and the order was fulfilled in line with your selection and the product details shown on our website.

We also communicated that slight differences between website photos and the physical product can occur due to lighting, screen resolution, and other visual factors—this is a normal and widely understood aspect of online shopping and does not indicate a product issue.

Although there was no issue with the product itself, we still offered a partial refund out of goodwill in hopes of reaching a friendly resolution. You declined. We also agreed to accept a return, but as stated in our policy, return shipping costs are the customer’s responsibility—which is standard across the industry. Unfortunately, we did not receive a response to our follow-up messages regarding these options.

Instead, a chargeback was filed. We submitted all necessary documentation, and the bank concluded the case in our favor, confirming that the order was properly fulfilled on our end.

At High QLO, we are committed to product quality and customer service. We always strive to handle concerns with fairness and respect, and we appreciate open and reasonable communication throughout the process.

— High QLO Support Team

Valorada con 5 estrellas sobre 5

I looked for weeks for a bathroom…

I looked for weeks for a bathroom vanity - wanted something unique but affordable. So I glad I found High QLO! The vanity arrived ahead of schedule, packed beautifully. It made the space feel special.

24 de mayo de 2025
Valorada con 4 estrellas sobre 5

Minor issue solved fast

Had a minor issue with the drawer alignment, but customer support was super responsive and walked me through fixing it in minutes. Overall, it's a seriously high-quality and fantastic-looking vanity.

5 de mayo de 2025
Valorada con 5 estrellas sobre 5

Love the color

The custom bathroom vanity is even more incredible than I had hoped. I love the color grey! Customer service gave me amazing suggestions for picking the right one - so helpful!

20 de abril de 2025
Valorada con 3 estrellas sobre 5

Rachel is helpful

The vanity looks gorgeous but there was a tiny crack on the countertop when it arrived. Thankfully, Rachel from customer service sorted it out immediately with a replacement part.

24 de abril de 2025
Valorada con 5 estrellas sobre 5

Custom option is great

Completely and utterly obsessed with my custom bathroom vanity! The craftsmanship is impeccable, and the slate countertop feels insanely luxurious. Delivery was perfectly smooth and right on time.

9 de abril de 2025
Valorada con 1 estrellas sobre 5

This company is a scam

This company is a scam. Do not purchase anything. No delivered of vanity after more than 3 months. When I finally cancelled my order and disputed the charge with my credit card firm, the next day they were suddenly ready to deliver it only if I reversed the chargeback. TOTAL FRAUD.

28 de marzo de 2025
Opinión espontánea
Logotipo de Highqlo

Respuesta de Highqlo

Dear Jane,

We’re truly sorry for the frustration and disappointment caused by the delay with your order.

In your case, the shipment was held at customs for an extended inspection that lasted nearly two months — an unexpected and uncontrollable situation that severely impacted the delivery timeline. Throughout this period, our team remained in close communication, doing everything we could to follow up and assist.

Regarding the tracking updates, our system only reflects the latest logistics status once the freight is picked up by the final delivery truck. We understand this may have caused additional confusion, and we apologize for any inconvenience that resulted from this delay in visible updates.

We sincerely appreciate your patience during such a challenging situation and remain available if there’s anything further we can assist with.

Warm regards,
Customer Care Team
High QLO

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más