They do not honor their return policy. I tried to purchase an item through amazon and was directed to their website for purchase. They shipped me the wrong color vanities ($6000 cost) and now wil... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
They do not honor their return policy. I tried to purchase an item through amazon and was directed to their website for purchase. They shipped me the wrong color vanities ($6000 cost) and now wil... Ver más
La empresa ha respondido
My makeup vanity arrived in perfect condition. The design is both seriously stylish and super functional. Assembly was a piece of cake with the instructions.
My makeup vanity is just perfect! The built-in mirror is brilliant for when I need to get ready, and the folding design is so practical too.
Makeup vanity arrived with a tiny scratch but support was on it! Touch-kit arrived super quickly.
High QLO: Redefining the Art of Living! At High QLO, we believe that every detail in your home should reflect your unique style and enhance your daily experience. Specializing in high-end bathroom and makeup vanities, our products are designed to blend luxury with functionality. Each piece can be customized to meet your specific needs, ensuring that your vanity is a perfect fit for your space and taste. We pride ourselves on the exceptional quality of our materials and craftsmanship, delivering products that are not only aesthetically pleasing but also durable and practical. Our commitment to excellence extends beyond our products; we offer in-time customer service to assist you both before and after your purchase. Whether you need advice on customization or assistance with installation, our dedicated team is here to ensure your complete satisfaction. Choose High QLO for a touch of elegance and personalized service that transforms your living space into a true reflection of you.
China
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
They do not honor their return policy. I tried to purchase an item through amazon and was directed to their website for purchase. They shipped me the wrong color vanities ($6000 cost) and now will not provide me with an address to return them. They have offered a small percentage payment but will not honor their return and refund policy . Their reply to me states they offered a refund, but they have refused to provide us or American Express with an address where the return can be shipped to. Their reply to my complaint is completely false and a lie.

Respuesta de Highqlo
The design of this vanity is just timeless - it completely elevates our bathroom. Being able to pick the drawer layout we wanted was a huge plus.
My High QLO vanity looks and feels high-end, but didn't cost a fortune. Delivery went smoothly, and I liked that they followed up after it arrived.
My vanity feels solid and offers plenty of drawer space. It arrived a bit later than expected, but it was worth the wait. The packaging kept it safe during shipping.
I looked for weeks for a bathroom vanity - wanted something unique but affordable. So I glad I found High QLO! The vanity arrived ahead of schedule, packed beautifully. It made the space feel special.
The vanity itself is great but delivery was bit frustrating - I couldn't reach the company for days. The customer support team was super helpful though and got it sorted for me.
The bathroom vanity looks even better in person! The size was spot-on, fitting perfectly in my guest bath. Rachel from support answered my questions fast before I ordered.
My makeup vanity is amazing! I love the mirror lighting - it's the perfect brightness for makeup. The drawers open and close smoothly, and I have tons of space for everything.
The vanity looks great, but one of the drawer knobs was a little loose on arrival. I messaged support and they sent a replacement right out. Fantastic service!
My custom bathroom vanity turned out just like I pictured! The finish looks lovely with my tiles. Putting it together took a moment , but the instructions and video were easy to follow.
Had a minor issue with the drawer alignment, but customer support was super responsive and walked me through fixing it in minutes. Overall, it's a seriously high-quality and fantastic-looking vanity.
The custom bathroom vanity is even more incredible than I had hoped. I love the color grey! Customer service gave me amazing suggestions for picking the right one - so helpful!
My makeup vanity arrived in perfect condition. The design is both seriously stylish and super functional. Assembly was a piece of cake with the instructions.
The vanity looks gorgeous but there was a tiny crack on the countertop when it arrived. Thankfully, Rachel from customer service sorted it out immediately with a replacement part.
My bathroom vanity from High QLO is simply stunning! Love the design, and it looks even more amazing in person. Customer service was incredibly helpful throughout the whole process.
Bought this makeup vanity for my sister, and she's head over heels for it! It looks exactly like the pictures online - seriously thinking of getting one for myself now!
Completely and utterly obsessed with my custom bathroom vanity! The craftsmanship is impeccable, and the slate countertop feels insanely luxurious. Delivery was perfectly smooth and right on time.
This company is a scam. Do not purchase anything. No delivered of vanity after more than 3 months. When I finally cancelled my order and disputed the charge with my credit card firm, the next day they were suddenly ready to deliver it only if I reversed the chargeback. TOTAL FRAUD.

Respuesta de Highqlo
The bathroom vanity is absolutely lovely. Just wished the shipping communication was a little clearer.
Makeup vanity arrived with a tiny scratch but support was on it! Touch-kit arrived super quickly.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.