The advertising was good, but I, personally, do not like when you've placed an order, and then there's a bunch of ads asking if you want to buy this or that in addition to your order. Also, I'm... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Just them being up front about everything I'm praying that it works only thing I didn't see was the ingredients of the product what makes it so great like you said what products are we consuming in ou... Ver más
La empresa ha respondido
The ordering process was easy to follow. I can’t wait until it is delivered to my home. I’m very excited to finally lose some weight
La empresa ha respondido
It was easy to navigate the site. The offers were stated plainly, so they were easy to understand. The information about the product was presented nicely, with clear explanations of its benefits and... Ver más
La empresa ha respondido
4,5
Excelente
96 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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Respuesta de Hinuki
Hi Perry,
Thank you for sharing your experience with Hinuki. It is great to see your enthusiasm, and I’m really glad to know you’re happy with us.
Best regards,
Jazz Torres
Hinuki Customer Care Manager
The main product, and that alone.
Try to focus only on the main product and not push all the other miscellaneous products you are trying to sell. I find this tactic a total turn-off .
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7 de octubre de 2026
Opinión espontánea
Respuesta de Hinuki
Hi Bruce,
I’m glad to know the main product worked for you, and I appreciate you being so clear about how the additional offers came across. I can understand why that felt like a distraction from what you actually wanted to buy, and I’ll be sharing your comments with the team as we review how and when we present other products.
Thank you for taking the time to share your experience.
Best regards,
Jazz Torres
Hinuki Customer Care Manager
I don’t know this company very well
I don’t know this company very well, but I have heard about it a couple three times previously and I’ve been thinking about doing it. I decided this was the time that I was going to try it. The ordering experience was very simple and straightforward.
6 de octubre de 2026
Opinión espontánea
Respuesta de Hinuki
Hi Valerie,
I’m glad to hear that your first experience trying Hinuki felt simple and straightforward. It’s great that our ordering process made things easy while you were getting to know us better.
Thank you for giving us a try and for sharing your thoughts.
Best regards,
Jazz Torres
Hinuki Customer Care Manager
I don’t like all the other items…
I don’t like all the other items offered for more money. I haven’t received the product yet so I can’t expand my review.
I am hopeful it works for me.
5 de octubre de 2026
Opinión espontánea
Respuesta de Hinuki
Hi Diane,
I’m glad to know you’re happy overall, and I really appreciate you sharing your thoughts about the additional offers you saw. I can understand how seeing extra items promoted for more money might not be what you were hoping for, and I’ll make sure your feedback is shared with the team as we review how and when we present these options.
Best regards,
Jazz Torres
Hinuki Customer Care Manager
The advertising was good
The advertising was good, but I, personally, do not like when you've placed an order, and then there's a bunch of ads asking if you want to buy this or that in addition to your order.
Also, I'm not fond of having any subscriptions. I have had issues in the past, and it's very frustrating!
If you are supposed to take one Jelly Stick a day, and I've ordered 4 boxes, shouldn't that last me about 4 months? Are the auto-shipments then sent out every 4 months?
Please respond. Thank you very much.
6 de octubre de 2026
Opinión espontánea
Respuesta de Hinuki
Hi,
I appreciate you taking the time to share your experience and your thoughts about the way offers and subscriptions are presented. I understand how repeated add-on offers and concerns about subscriptions can feel frustrating, especially if you’ve had issues with them in the past, and I’ll make sure your feedback is shared with the team as we continue reviewing how we communicate these options.
Regarding your question about how often auto-shipments are sent based on taking one Jelly Stick a day and ordering 4 boxes, our customer service team can review the specific details of your order and current schedule and clarify exactly how your shipments are set up. You can reach them anytime via https://hinuki.com/contact-2 so they can go over this with you in detail.
Best regards,
Jazz Torres
Hinuki Customer Care Manager
Respuesta de Hinuki
Hi Jeff,
I appreciate you taking the time to leave a note even though you’ve only just placed your order. I hope everything goes smoothly from here and that you’ll enjoy your Hinuki experience once your delivery arrives.
Best regards,
Jazz Torres
Hinuki Customer Care Manager
I just ordered my first supply
I just ordered my first supply. I am excited to get started
4 de octubre de 2026
Opinión espontánea
Respuesta de Hinuki
Hi Carrie,
I really appreciate you sharing this and I’m glad to hear you’ve placed your first order with us. I hope your experience with Hinuki gets off to a great start and that you enjoy using your new supply.
Best regards,
Jazz Torres
Hinuki Customer Care Manager
It was easy to purchase without …
It was easy to purchase without having to watch any videos
4 de octubre de 2026
Opinión espontánea
Respuesta de Hinuki
Hi Carl,
Thank you for sharing your experience. I’m glad to hear that you found it easy to complete your purchase without any extra steps getting in the way.
Best regards,
Jazz Torres
Hinuki Customer Care Manager
Too many add ones at the end
Too many add ones at the end. If that was in the information before you could deny. Just annoying to be honest. Like a scam....
3 de octubre de 2026
Opinión espontánea
Respuesta de Hinuki
Hi Shane,
I’m sorry to hear about your frustration with the additional charges at the end of your order. I completely understand how that can feel misleading and annoying, and I appreciate you bringing this to our attention.
I wanted to follow up regarding your review, as I had previously reached out through Trustpilot in the hope of learning more about your experience. Since I haven't heard back, I genuinely want to offer my assistance in addressing your concerns.
If you're still open to discussing this, please contact me directly through https://hinuki.com/contact-2 so I can privately review your experience and work with you toward a resolution. When reaching out, you can use the subject line Trustpilot - Hinuki.
You may also contact our support line at 1 (863) 359-7881. Please reference this Trustpilot review when contacting us so I can quickly locate your case and continue assisting you personally.
I appreciate you taking the time to share your feedback, and I hope to have the opportunity to assist you whenever you're ready.
Best regards,
Jazz Torres
Hinuki Customer Care Manager
Easy purchase
Easy purchase but enough with the special offers already!
3 de octubre de 2026
Opinión espontánea
Respuesta de Hinuki
Hi Zach,
I’m glad to hear the purchase process was easy, and I appreciate you calling out how the special offers came across for you. I can understand how that might feel a bit much, and I’ll make sure your feedback is shared with the team as we review how and when these offers are shown.
Thanks for taking a moment to let me know.
Best regards,
Jazz Torres
Hinuki Customer Care Manager
Informative and easy to use
Informative and easy to use. Hope this works for me.
2 de octubre de 2026
Opinión espontánea
Respuesta de Hinuki
Hi Janice,
Thank you for sharing your experience. I’m glad to hear you found Hinuki informative and easy to use, and I really appreciate you taking a moment to leave this review. I hope your experience continues to go smoothly and that the product serves you well.
Best regards,
Jazz Torres
Hinuki Customer Care Manager
Respuesta de Hinuki
Hi Eugene,
Thank you for sharing your experience. I’m really glad to hear that you felt no pressure and found the testimonies genuine, as creating a relaxed and authentic environment is very important to us. We truly appreciate you taking the time to leave this feedback.
Best regards,
Jazz Torres
Hinuki Customer Care Manager
Checkout was easy
Checkout was easy, just fyi...upsell pop-ups will come at the end.
30 de septiembre de 2026
Opinión espontánea
Respuesta de Hinuki
Hi Dee,
I’m glad to hear the checkout process felt easy for you, and I appreciate you calling out the upsell pop-ups at the end so clearly. Feedback like this helps me and the team better understand how those offers are experienced from a customer’s point of view.
Best regards,
Jazz Torres
Hinuki Customer Care Manager
Respuesta de Hinuki
Hi Craig,
I appreciate you taking the time to share your thoughts. I’m glad to know you felt positive enough about your experience to leave a review, and I understand that additional offers or add-ons during the process can feel unwelcome when you’re just trying to complete your purchase.
Your perspective is helpful, and I’ll make sure it’s shared with the team as we continue to review how and when we present these options.
Best regards,
Jazz Torres
Hinuki Customer Care Manager
Respuesta de Hinuki
Hi Don,
Thank you for sharing your experience with Hinuki. I’m glad to hear you found everything easy to use and appreciate you taking a moment to leave this feedback.
Best regards,
Jazz Torres
Hinuki Customer Care Manager
Respuesta de Hinuki
Hi,
Thank you for sharing this; I’m really glad to hear that you found everything easy to read and the checkout fast. It’s great to know the experience felt smooth from your side.
Best regards,
Jazz Torres
Hinuki Customer Care Manager
Respuesta de Hinuki
Hi Jaime,
Thank you so much for taking a moment to leave this great feedback. It is wonderful to see that you are so happy with your experience with Hinuki.
Best regards,
Jazz Torres
Hinuki Customer Care Manager
I’ll see if it works
27 de septiembre de 2026
Opinión espontánea
Respuesta de Hinuki
Hi,
I appreciate you sharing your thoughts, even at this early stage with the product. If you ever want to share how it’s working for you after you’ve used it a bit more, I’d be glad to hear your experience.
Best regards,
Jazz Torres
Hinuki Customer Care Manager
Super easy to follow.
27 de septiembre de 2026
Opinión espontánea
Respuesta de Hinuki
Hi Patti,
Thank you for sharing your experience. I’m really glad to hear you found everything super easy to follow, as that’s exactly what we aim for.
We appreciate you taking the time to leave this review and support Hinuki.
Best regards,
Jazz Torres
Hinuki Customer Care Manager
Easy to check out
27 de septiembre de 2026
Opinión espontánea
Respuesta de Hinuki
Hi Dennis,
Thank you for sharing your experience. I’m glad to hear the checkout process was easy for you, as we work hard to keep things simple and straightforward. We really appreciate you taking the time to leave a review and support Hinuki.
Best regards,
Jazz Torres
Hinuki Customer Care Manager
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