Borderless Opiniones 

48
TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

A simple statutory sick pay query has somehow taken Borderless AI over a month, multiple chases and eventually a fee paid to my accountant to get answers they should have provided themselves. The re... Ver más

Valorada con 5 estrellas sobre 5

I have been very happy with the service provided by Borderless. They have been reliable in sending invoices and making payments. I have never had any issues with them, and they have been providing gre... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was hired way back in 2024 and have been using Borderless to receive my salary ever since. I remember way back then, there was an issue with my first payment and it was delayed, but the Borderless T... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the moment I got hired in Presto way back May 2024, we've been using Borderless Payroll Service as our payroll platform. The Borderless never disappointed me on my expectations. The payments has... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de nóminas

Escrito por la empresa

Borderless is your one and only platform for international payroll, benefits, taxes, and compliance for businesses of any size, anywhere. Onboard contractors anywhere in the world without risking misclassification or dealing with local regulations. We get you and your contractors going at record speed.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

48 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 75% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(48)

43 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

As an independent contractor, best EOR

As an independent contractor working through an EOR or Employer of Record arrangement, Borderless AI is where I log and manage my invoice with my client. The platform and App is very user-friendly and still has a modern-easy to navigate and clean UX interface. Their support team was also outstanding and very prompt with their email response whenever I have queries, or If needed admin assistance with my invoice and alike. Thank you, Borderless AI! Keep it up!!!

9 de junio de 2026
Opinión espontánea
Logotipo de Borderless

Respuesta de Borderless

Thank you for this great review! We're so glad the platform has made managing your invoices simple, and that the clean, modern interface has been easy to navigate. We'll be sure to pass your kind words along to our support team — prompt, helpful responses are something we take real pride in. Thanks for being with Borderless AI — we'll keep it up!

Valorada con 5 estrellas sobre 5

Borderless stands out as the most efficient Employer of Record (EOR) platform

Borderless stands out as the most efficient Employer of Record (EOR) platform available. As an EOR platform, it is, without a doubt, the most effective solution we have ever utilized. All of our invoices and payroll are processed flawlessly and punctually each month. What truly distinguishes them is their exceptional customer support; they respond almost instantaneously and are consistently dependable. Having used Borderless for nearly three years without encountering any issues whatsoever, I wholeheartedly recommend this EOR platform.

6 de junio de 2026
Opinión espontánea
Logotipo de Borderless

Respuesta de Borderless

Thank you for this exceptional review! Three years of flawless invoices and on-time payroll is exactly the track record we aim to deliver for every customer, and we're thrilled our support team's speed and dependability have stood out along the way. Your wholehearted recommendation after all this time together means more than we can say. Thank you for trusting Borderless!

Valorada con 5 estrellas sobre 5

Borderless is one of the best EOR!

Borderless is one of the best EOR!
Smooth onboarding, hassle free and always on time. Nothing to worry during pay day. Keep up the good work!

6 de junio de 2026
Opinión espontánea
Logotipo de Borderless

Respuesta de Borderless

Thank you for the fantastic feedback! We're so glad your onboarding was smooth and that payday is one less thing to worry about. We'll keep working hard to stay that way!

Valorada con 5 estrellas sobre 5

A reliable Employer of Record that…

A reliable Employer of Record that prioritizes client success above all else. I’ve been using Borderless for over three years now, and I couldn't be happier! It makes reviewing invoices and receiving payments absolutely effortless. I’ve never once encountered a delay or an issue. Awesome service!

3 de junio de 2026
Opinión espontánea
Logotipo de Borderless

Respuesta de Borderless

Thank you for this awesome review! Over three years without a single delay or issue — that's the kind of track record we work hard to maintain, and we're so glad invoicing and payments have felt effortless throughout. Your success is exactly what we prioritize, so hearing this means a lot. Thanks for being with Borderless!

Valorada con 5 estrellas sobre 5

I had a very good experience with this…

I had a very good experience with this company. From receiving the invoice to completing the payment process, everything was smooth and hassle-free. Their team responded quickly to my inquiries and provided excellent customer service throughout. The communication was clear, professional, and efficient. I highly appreciate their prompt support and would definitely recommend them to others. EOR

1 de junio de 2026
Opinión espontánea
Logotipo de Borderless

Respuesta de Borderless

Thank you for the wonderful review! We're so glad everything from invoicing to payment felt smooth and hassle-free, and that our team's communication was quick, clear, and professional throughout. Your recommendation means a lot to us. Thanks for choosing Borderless!

Valorada con 5 estrellas sobre 5

As a contractor receiving payments through Borderless AI

As a contractor, my experience with Borderless AI has been very positive. The on-boarding process was straightforward. Payments have consistently been processed on time, providing peace of mind.

The platform makes it easy to access payment info and history. For contractors like me working through an EOR or Employer of Record arrangement, Borderless AI provides a smooth and reliable experience that simplifies international payroll processes.

4 de junio de 2026
Opinión espontánea
Logotipo de Borderless

Respuesta de Borderless

Thank you for sharing your experience as a contractor! We're glad onboarding was straightforward and that on-time payments have given you peace of mind. Simplifying international payroll is exactly what we aim for... thanks for the recommendation!

Valorada con 5 estrellas sobre 5

Borderless is the most efficient…

Borderless is the most efficient platform. All my invoices and payrolls are on time, and their customer support is so reliable and replies almost in real time. I'm using borderless for 3 years and no issue at all.

31 de enero de 2026
Opinión espontánea
Logotipo de Borderless

Respuesta de Borderless

Thank you for the fantastic review! Three years of on-time invoices and payroll with zero issues — that's the consistency we strive for every single day. We're also glad our support team's near-real-time responses have been there whenever you needed them. Thanks for your continued trust in Borderless!

Valorada con 5 estrellas sobre 5

Highly recommended for any global professional!

I’ve been working through their platform for a while now, and I couldn't be happier with the experience. Their service as an Employer of Record gives me total peace of mind, especially knowing that compliance, local benefits, and payroll are handled perfectly. Payments are always accurate and strictly on time, which is the most important thing for an employee. They truly stand out in the EOR market because they make the entire remote employment process transparent and stress-free. Highly recommended for any global professional!

3 de junio de 2026
Logotipo de Borderless

Respuesta de Borderless

Thank you for this glowing review! Peace of mind is exactly what an EOR should deliver — accurate, on-time payments and compliance, benefits, and payroll handled seamlessly in the background. We're thrilled the whole experience has felt transparent and stress-free for you. Thank you for recommending Borderless to global professionals everywhere!

Valorada con 5 estrellas sobre 5

Smooth Invoicing for Offshore Remote Workers

Using Borderless is very easy for me. The invoices, contracts and payment methods are very coviniently designed which makes the job very easy. Recommending Borderless to anyone looking for global talent management.

9 de mayo de 2026
Opinión espontánea
Logotipo de Borderless

Respuesta de Borderless

Thank you for the great review! We're glad the invoices, contracts, and payment flows have made things easy for you — convenient design is something we care a lot about. Thanks for recommending Borderless for global talent management!

Valorada con 5 estrellas sobre 5

Self-employed in Spain

Self-employed in Spain, working for a US company, the compliance headaches were real. Their Employer of Record (EOR) service sorted everything out quickly and professionally. If you're working across borders and need a reliable EOR partner, these are your people.

1 de octubre de 2025
Opinión espontánea
Logotipo de Borderless

Respuesta de Borderless

Thank you so much for sharing this! Cross-border compliance can feel overwhelming — especially navigating self-employment in Spain while working with a US company — so we're really glad our EOR service could take those headaches off your plate. "These are your people" might be our favorite compliment yet. Wishing you all the best in your work!

Valorada con 5 estrellas sobre 5

Borderless AI is transforming the global workforce

Borderless AI is a reliable EOR (Employer of Record.) Having worked with Borderless for years, I never had problems with invoice, payroll processing and timely credit of payment. Onboarding process was seamless and easy to navigate with streamlined activation. The company has indeed transformed global workforce management into an effortless, friction-free experience.

3 de junio de 2026
Opinión espontánea
Logotipo de Borderless

Respuesta de Borderless

Thank you for this wonderful review! Years of reliable invoicing, payroll, and on-time payments — that's the standard we hold ourselves to, and we're glad your onboarding was just as seamless. "Effortless and friction-free" is exactly the experience we want every member of the global workforce to have. Thanks for being with Borderless AI!

Valorada con 5 estrellas sobre 5

I get my payment in a timely manner

I get my payment in a timely manner. Their payment process is very smooth.

1 de mayo de 2026
Opinión espontánea
Logotipo de Borderless

Respuesta de Borderless

Thank you for the review! Timely, smooth payments are what we're all about — glad we've delivered that for you. Thanks for being with Borderless!

Valorada con 5 estrellas sobre 5

Borderless AI has been a reliable EOR

Borderless AI has been a reliable EOR, providing accurate and on-time payroll payments. Their team is responsive to inquiries, and the platform is convenient and easy to use for tracking hours and invoices.

3 de junio de 2026
Opinión espontánea
Logotipo de Borderless

Respuesta de Borderless

Thank you for the kind review! Accurate, on-time payroll and a responsive team are the foundations of what we do, so we're glad both have delivered for you — along with easy hour and invoice tracking on the platform. Thanks for being with Borderless AI!

Valorada con 5 estrellas sobre 5

Borderless is an Employer of Record

Borderless is an Employer of Record, with their service our company has not faced any concerns or issues managing hires or complying with local legal entities as they have created the solution for us! Easy and fast to be onboarded too.

30 de abril de 2026
Opinión espontánea
Logotipo de Borderless

Respuesta de Borderless

Thank you for the great review! Taking the complexity out of managing global hires and local compliance is exactly why we built Borderless, so we're glad it's been smooth sailing for your company — right from a fast and easy onboarding.

Valorada con 5 estrellas sobre 5

Easy to Use and Efficient

I had no issues for the 4 months I used the platform. Onboarding was smooth. Invoices are easy to create and send. Payments are always on time. Really helpful for freelancers/EOR.

1 de diciembre de 2025
Opinión espontánea
Logotipo de Borderless

Respuesta de Borderless

Thank you for the review! Smooth onboarding, easy invoicing, and on-time payments — that's exactly the experience we want every freelancer to have. Glad your first four months have been issue-free. Thanks for being with Borderless!

Valorada con 5 estrellas sobre 5

Good experience so far

This EOR has always been transparent with the status of my contract, invoices, payments, etc. I've been with other employer of record companies and this one is the one that I've never had issues with.

2 de junio de 2026
Opinión espontánea
Logotipo de Borderless

Respuesta de Borderless

Thank you for the kind words! Transparency around contracts, invoices, and payments is something we work hard to get right, so it means a lot that Borderless stands out among the EORs you've used. We'll keep earning that trust. Thanks for being with us!

Valorada con 1 estrellas sobre 5

Terrible - don't bother

Fake information - they claim being EOR enabled in Monaco Principality, which is not true and shows complete lack of legal understanding and transparency.

But worse of everything?
ZERO support - my two support queries were simply NEVER answered.

This is true on both employer and employee sides!

23 de abril de 2026
Opinión espontánea
Logotipo de Borderless

Respuesta de Borderless

Thank you for taking the time to share this, and we're sorry we fell short of your expectations. Two support queries going unanswered is not the experience anyone should have with us — on either the employer or employee side — and we want to make that right. We'd also like to look into your concern about our EOR coverage in Monaco directly, as accuracy and transparency in where and how we operate matter deeply to us. Going forward, please reach out to me directly at w@hireborderless.com so I can ensure my team prioritizes you.

Valorada con 1 estrellas sobre 5

Avoid if reliability and service matter

Avoid if reliability and service matter

Our experience with Borderless has been one of the most frustrating vendor experiences I have dealt with in years.

After working with them for nearly 3 years and having a fully negotiated legal agreement (including extensive legal review and redlines), Borderless incorrectly terminated one of our employees due to their own admitted mistake after we submitted what should have been a simple amendment to update compensation and title.

Instead of correcting their error, the process became a months-long nightmare.

Here’s what happened:

* We signed an amendment on March 30 to update employee compensation/title. Rather than processing it, Borderless terminated the employee.
* We repeatedly emailed support with little to no response for weeks at a time.
* We were openly told service had deteriorated due to employee turnover and operational issues.
* Borderless acknowledged mistakes had been made and assured us they would fix the issue.
* Days later, we were told additional documents were required.
* Then more documents.
* Then an entirely new SOW was required to undo a problem that they themselves created.

The most frustrating part was the constant moving of the goalposts.

We had already negotiated and executed a legal agreement years ago after significant legal expense. Borderless originally stated they would match our prior agreement and simply update the necessary compensation terms. Instead, they repeatedly sent revised agreements with material legal differences while insisting they were “essentially the same.”

When we pushed back, we were effectively told to take it or leave it.

To make matters worse, we were told a prior manager was still with the company but “on leave.” When I contacted him directly, he informed me he had actually left the company months earlier.

Mistakes happen. What matters is how companies respond to them.

In our case, the combination of:

* poor communication,
* repeated operational failures,
* incorrect guidance,
* inconsistent explanations,
* lack of responsiveness,
* contract bait-and-switch concerns, and
* refusal to simply correct their own admitted mistake

turned what should have been a straightforward HR/payroll update into an exhausting, months-long ordeal.

I rarely leave negative reviews, but businesses considering an EOR should think carefully about what happens when something goes wrong. That is when vendors show their true colors.

21 de mayo de 2026
Opinión espontánea
Logotipo de Borderless

Respuesta de Borderless

Thank you for taking the time to lay this out so thoroughly — and we're sincerely sorry. What you described falls well short of the standard a nearly three-year client deserves, and I want to say clearly: we believe you, and your frustration was completely justified. Since this review was posted, we've spoken directly and I'm glad we were able to work through the issues and reach a resolution together in less than a day. That's the responsiveness you should have received from the start, and we've taken this as a hard lesson on where our processes and communication broke down. If anything else comes up, you can always reach me directly at w@hireborderless.com or 604-889-7532. — Willson, Borderless

Valorada con 1 estrellas sobre 5

24/7 support” is pure marketing.

24/7 support” is pure marketing.
More than 2 months of payment delays, support unreachable, unanswered emails, contradictory information, and apparently invoices not even sent to the client.
For a payroll/EOR platform, this is unacceptable and honestly alarming.
Avoid if you expect professionalism, transparency, or reliable payments.

21 de mayo de 2026
Opinión espontánea
Logotipo de Borderless

Respuesta de Borderless

Thank you for sharing this, and I'm sorry — a two-month payment delay with unreachable support is unacceptable for any company, let alone a payroll platform where people's livelihoods depend on us. I know our team resolved this within 24 hours once it was escalated to me, but that's exactly the problem: it should never have required an escalation to get fixed. You deserved that same urgency from the very first email, and we're taking a hard look at where our support process failed you. If anything else comes up, please reach me directly at w@hireborderless.com or 604-889-7532 — my door stays open. — Willson, Borderless

Valorada con 5 estrellas sobre 5

They always send the pay on time

They always send the pay on time . Respond to problems right away.

7 de julio de 2025
Opinión espontánea
Logotipo de Borderless

Respuesta de Borderless

Thanks so much for the kind words! We're glad your pay has always landed on time and that our team has been quick to help whenever something came up. We appreciate you being with Borderless!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más