I bought a very nice watch from H L Brown and I had an amazing experienceThe watch arrived with very speedy delivery and was well packaged as you expect it so that was a good startThen once I opened... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I purchased a Gents Tissou watch for a present from a well known online high street store who cancelled the order after a week. After searching on Google I came across HL Brown who had the watch I wan... Ver más
La empresa ha respondido
Fantastic to deal with. My watch arrived quickly, very well packaged, and beautifully gift wrapped. I called in at their Lincoln branch the following day for a minor issue, and was really impressed by... Ver más
La empresa ha respondido
Exceptional Service from the H. L. Brown team once again. Our family has been visiting HL Brown for fifty years.Always wonderful and courteous customer service and the work continues to b... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Discover the timeless elegance of H. L. Brown, a family-run business for 162 years. Located in Doncaster, we specialize in luxury jewellery and watches, offering both new and pre-owned pieces. We provide an exquisite selection of prestigious brands. Our collection also includes silverware and unique gifts, perfect for any occasion. H. L. Brown blends heritage craftsmanship with modern elegance, ensuring each piece reflects our commitment to quality and style. Visit our stores in Doncaster or explore our online shop to experience our exceptional range and unparalleled service.
Información de contacto
18 St Sepulchre Gate, DN1 1TB, Doncaster, Reino Unido
- 01302342589
- info@hl-brown.co.uk
- hl-brown.co.uk
4,8
Excelente
143 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great friendly helpful staff especially…
Great friendly helpful staff especially Bethany
My sister has recently purchased a ring also based on our experience
25 de marzo de 2025
Respuesta de H. L. Brown
Dear Jayne,
Thank you for taking the time to leave your review.
We're delighted to read of your review, and thank you so much for the recommendation!
We hope to welcome you both back soon!
Kind regards,
The H. L. Brown Team
Respuesta de H. L. Brown
Dear Mr M Mullins,
Thank you for leaving your review.
We're so pleased to read of your experience with us.
We hope to see you again soon.
Kind regards,
The H. L. Brown Team
Respuesta de H. L. Brown
Dear Linda Bedford,
Thank you so much for taking the time to leave your review.
We're so pleased to read you've enjoyed our service.
We hope to see you again soon.
Kind regards,
The H. L. Brown Team
The gentleman was very helpful didn't…
The gentleman was very helpful didn't rush us highly recommend him and the lovely gift wrapping was lovely, my granddaughter was so so happy with her present for her 18 th birthday
24 de enero de 2025
Respuesta de H. L. Brown
Dear Brenda Heeley,
Thank you so much for taking the time to leave your review.
We're delighted to read of your experience! We're also pleased to read the birthday present was a success!
We hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
Respuesta de H. L. Brown
Dear Anon,
Thank you for taking the time to leave your review of your experience.
We're delighted, and of course always happy to help.
We hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
Lovely staff .always helpful friendly…
Lovely staff .always helpful friendly and knowledgeable.Beautiful jewellery.lovely shop.l will be making a further purchase next Friday.
21 de marzo de 2025
Respuesta de H. L. Brown
Dear Mrs Cheetham,
Thank you so much for taking the time to review us.
We're delighted to read of your experience in store.
We're looking forward to seeing you!
Kind regards,
The H. L. Brown Team
Forget the rest HL Brown are the best
5 star plus service from the team
personal one to one service exceeded all expectations
quality, attention to detail, bespoke, courteous, customer service at its best
thank you so much you made our day
17 de enero de 2025
Respuesta de H. L. Brown
Dear Mr Paul Dyson,
Thank you for taking the time to leave your delightful review.
We're so pleased to hear that we've exceeded your expectations, it was a delight to assist you with your purchase.
We hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
Excellent service
Excellent service, beautifully packaged, arrived next day, will definitely buy from this company again.
Very pleased with all aspects of this purchase, thank you
11 de febrero de 2025
Respuesta de H. L. Brown
Dear Jennifer,
Thank you for leaving your review.
We're so pleased to hear of your experience, and how pleased you are.
We hope to welcome you back again soon.
Kind regards,
The H. L. Brown Team
Respuesta de H. L. Brown
Dear Andy,
Thank you for leaving your review.
We're so pleased to read of your experience with us, and hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
A good transaction
A good transaction, fast and efficient and item nicely gift wrapped.
9 de enero de 2025
Respuesta de H. L. Brown
Dear A Holmes,
Thank you for taking the time to leave your review.
We're so pleased to hear of your experience and hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
Good Sellers
I recently bought a watch from HL Brown in a discounted price, and later found another UK based seller with even better price. I called HL Brown and sent them an email with the lower price link asking if there was a possibility of price match. HL Brown price matched and refunded the difference.
20 de enero de 2025
Respuesta de H. L. Brown
Dear Adsun,
Thank you for taking the time to leave your feedback.
We're so pleased to hear of your experience and that we were able to price match for you!
We hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
Bought a watch online
Good customer service and next day delivery, very hepful staff.
25 de enero de 2025
Respuesta de H. L. Brown
Dear Debbie,
Thank you so much for taking the time to leave your review. We're so pleased to hear of your experience.
We hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
Respuesta de H. L. Brown
Dear Simon,
Thank you for taking the time to leave your review. We're so pleased to hear your feedback.
We hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
Watch purchase
H.L. Brown was a great experience, everything you would expect from a high end high street jeweller.
31 de enero de 2025
Respuesta de H. L. Brown
Dear Paul,
Thank you for taking the time to leave your review - we're so pleased to hear of your experience.
We hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
Very helpful and sent my online order…
Very helpful and sent my online order the next day. Excellent service.
10 de diciembre de 2024
Respuesta de H. L. Brown
Dear Mr Buckland,
Thank you for your review.
We're so pleased to hear of your experience with us.
We hope to welcome you back soon.
Kind regards,
The H. L. Brown Team
My order was delivered in good time and…
My order was delivered in good time and beautifully wrapped and packed - thank you.
12 de diciembre de 2024
Respuesta de H. L. Brown
Dear Mr Sanderson,
Thank you for taking the time to leave your review.
The team is delighted to hear of your experience with us.
We hope to assist you in the future.
Kind regards,
The H. L. Brown Team
Got it
Got it. To write a review for HL Browns in Sheffield, I'll need a little more info. Can you tell me what you didn't like about your experience there?
Got it. To write a review for HL Browns in Sheffield, I'll need a little more info. Can you tell me what you didn't like about your experience there?
Okay, here's a draft of a review:
I recently visited HL Browns in Sheffield and had a very negative experience. The customer service was terrible. The staff made me feel super uncomfortable, and it seemed like they were judging me because of the way I was dressed. I would not recommend this jeweler to anyone.
1 de noviembre de 2024
Opinión espontánea
Respuesta de H. L. Brown
Dear Luka,
Thank you for taking the time to leave your review.
We’ve tried to reach out for more information, however we have not received a response from you. We are proud to serve our local community, which includes everyone from all walks of life.
If you wish to provide us with further details so we can investigate further, please let us know by reaching the team via telephone or email.
Kind regards,
The H. L. Brown Team
The staff were very professional…
The staff were very professional throughout, correspondence was good via email resulting in a prompt delivery. The item I was after could not be located anywhere else in the UK. The watch arrived in perfect working order and was exactly as described.
I would use their services again if required.
22 de mayo de 2024
Opinión espontánea
Respuesta de H. L. Brown
Hello,
Thank you so much for taking the time to leave your review. We're so pleased to hear of your experience.
We hope to see you again soon.
Kind regards,
The H L Brown Team
Fantastic Service from Nikki and the…
Fantastic Service from Nikki and the Team. Very helpful, friendly and knowledgeable, good communication too !! Would highly recommend.
15 de abril de 2023
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.