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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Best customer support ive ever had. Delivery drivers were helpful and brought it into the house and even offered to help me carey it up my stairs. I couldnt have asked for a better phone expe... Ver más

Valorada con 5 estrellas sobre 5

I struggled to make contact or arrange an appointment with Herman Miller authorised repairs. I don’t want to be unfair but because I only had one chair I do wonder if there was any interest in... Ver más

Valorada con 5 estrellas sobre 5

5* treatment even when the courier makes mistakes, (the seller even refunded me some cash for the couriers error m) i've had my chair (mirra2) for a few weeks now and it handles my 18stone friend no... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I needed my Herman Miller Aeron chair repaired—one armrest needed reattaching and the back locking mechanism was faulty. Adam quickly took the chair apart, identified the issues straight away, and had... Ver más

Información sobre la empresa

  1. Tienda de mobiliario para oficinas
  2. también en la categoría
  3. Accesorios para muebles
  4. Taller de reparación de mobiliario
  5. Tienda de mobiliario de oficina usado
  6. Tienda de mobiliario usado

Escrito por la empresa

Based in London, HM Chairs specializes in high-quality Herman Miller office chairs and replacement parts. We offer a wide range of products, including the iconic Aeron, Mirra, and Embody chairs, along with essential chair parts such as arm pads, casters, and seat pads. Our services include expert refurbishment to restore chairs to like-new condition, ensuring comfort and durability. Customers can enjoy competitive prices, a price match guarantee, and both national and international delivery options. Visit our showroom in London or shop online to experience the comfort and quality of Herman Miller chairs.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

124 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(124)

37 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent Experience

The entire process, the communication, flexibility and the assistance during the collection was impeccable. I wish that there was more professionals that take pride in their work as HM Chairs team does. If I were to buy another office chair, or needing to recommend a supplier, HM Chair is definitely a place to go.

14 de julio de 2024
Opinión espontánea
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Respuesta de HM Chairs

You spoil us with your kind words. Thank you so much. It makes us more motivated.

Valorada con 5 estrellas sobre 5

Chair just as described

Chair just as described. Issue with the delivery company but HM Chairs resolved this for me. Very satsified.

7 de julio de 2024
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Respuesta de HM Chairs

Thank you very much! Taking time out to leave us a review makes us satisfied too.

Valorada con 5 estrellas sobre 5

Great quality chairs and customer…

Great quality chairs and customer service, thanks to the team for delivering my Sayl!

13 de julio de 2024
Opinión espontánea
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Respuesta de HM Chairs

Thank you so much! It makes us happy to hear that you loved our service!

Valorada con 5 estrellas sobre 5

Only the best things to say

Only the best things to say - super responsive, honest about what needs to be changed on the chair to bring it back to full working condition and cheaper than most of the other vendors out there.

2 de junio de 2024
Opinión espontánea
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Respuesta de HM Chairs

Thank you so much George! You honestly make our work worth doing! Thank you for your review!

Valorada con 5 estrellas sobre 5

Excellent!!!

Really helpful and very good value. So glad I found them as my office chair was fixed for a very reasonable price and no need to buy a new one.

8 de julio de 2024
Opinión espontánea
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Respuesta de HM Chairs

Lucinda... You were an amazing customer. Very helpful and easy to communicate to, we hope your chair gives you a long period of service!!! Thanks

Valorada con 5 estrellas sobre 5

Great prices & quick international shipping

I ordered spare parts for my HM chair and HM chairs shipped it internationally (to Germany) very fast and at a fair price. Article was well packaged and exactly as described. Very trustworthy seller!

1 de junio de 2024
Opinión espontánea
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Respuesta de HM Chairs

Thank you so much for your review. We want to make sure that everyone that purchases our products should receive what they deserve. Taking time out to address your experience is really really precious to us!

Valorada con 5 estrellas sobre 5

Amazing chair for fraction of the…

Amazing chair for fraction of the price. I mean it's new from what I can tell even though supposedly it's used. Chair came in a big box, secured properly. This is professionalism at its finest. Thanks guys and highly recommended.

27 de mayo de 2024
Opinión espontánea
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Respuesta de HM Chairs

Thank you so much Jake! We are so happy that you found our service to be to your liking. You are the man Jake!

Valorada con 5 estrellas sobre 5

Overall very happy

Chair arrived in about 2/3 days, it was packaged well and it was in great condition for a 2nd hand office chair.
Very pleased with my purchase.

7 de mayo de 2024
Opinión espontánea
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Respuesta de HM Chairs

Thank you so much Nick, for taking your time out, and for leaving us a happy review. Thanks

Valorada con 4 estrellas sobre 5

Great chair, just took a while to get here!

Product is great....exactly as advertised the chair has made a big difference to workingbat home. Only criticism is it took twice as long as advertised for chair to reach me due to issues with their couriers.

25 de junio de 2024
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Respuesta de HM Chairs

We are so sorry Mark. We try our best to ship the chairs same day or next day. Sometimes the packages get lost, or the courier delays it. We are really sorry that you had to experience this. I hope you can change your mind on your review after seeing how awesome the chair you bought is!!!

Valorada con 5 estrellas sobre 5

Best chair you can buy

Great seller, very committed to offer a high level of service. Due to some delivery issues, he arranged for.a private delivery and the Aeron chair arrived in a pristine condition. Love it! I should have bought this chair sooner, that’s the only regret! It’s so comfortable and the head rest gives the perfect rest for my neck. Thank you!

8 de junio de 2024
Opinión espontánea
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Respuesta de HM Chairs

Adriana, you are a great customer!!! We at HM Chairs love it when the customers love it!

Valorada con 5 estrellas sobre 5

great company

great company, 5* service from start to finish and great product :)

1 de julio de 2024
Opinión espontánea
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Respuesta de HM Chairs

Thank you so much Holly! We are stoked to hear you loved our product! And thank you for your awesome review!!!

Valorada con 5 estrellas sobre 5

Very good experience

Very good experience. I returned the chair, they organised for it to be collected and refunded me the money quickly.
Thanks!

22 de mayo de 2024
Opinión espontánea
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Respuesta de HM Chairs

You're welcome Hannah! 😄 We appreciate your thoughts and the time you took to leave us a review!!

Valorada con 5 estrellas sobre 5

Chair was GREAT

Chair was GREAT, sitting in it right now!

3 de julio de 2024
Opinión espontánea
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Respuesta de HM Chairs

Thanks Mark, for taking some time out to leave a reply, it means a lot to us. I hope you have an awesome day! 😊

Valorada con 5 estrellas sobre 5

5* treatment even when the courier…

5* treatment even when the courier makes mistakes, (the seller even refunded me some cash for the couriers error m) i've had my chair (mirra2) for a few weeks now and it handles my 18stone friend no problem, everyone who sits in it loves it. really nice experience all round ✌️

ps: i just guessed the exact date but it was the start of june i got mine.

5 de junio de 2024
Opinión espontánea
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Respuesta de HM Chairs

Thanks Tom! You are awesome! Your chair is awesome!

Valorada con 5 estrellas sobre 5

Very happy with my purchase

Very happy with my purchase. The chair was as described and arrived in perfect condition. HM Chairs were very responsive to my questions and their replies were helpful and informative. I would definitely recommend.

26 de junio de 2024
Opinión espontánea
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Respuesta de HM Chairs

Thank you so much for supporting our small business ❤️ ❤️ your reviews mean a lot to us.

Valorada con 5 estrellas sobre 5

This seller is a legend

This seller is a legend, he is really ready to find a solution and willing to help you. His chairs ( in my case an Herman Miller Aeron) are awesome at a really fair price. He is fast at delivery (I got some issues in customs but he helped me). Super responsive and happy to help you. Great guy 😁

27 de junio de 2024
Opinión espontánea
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Respuesta de HM Chairs

Thanks you so much Paulo for going out of your way to leave a review. YOU are a legend!!!

Valorada con 5 estrellas sobre 5

Spares for Herman Miller chair

Ordered replacement arm rests and castors for a Herman Miller chair. Even though these were described as used the condition was excellent. Parts arrived promptly and were well priced. Very happy with the purchase.

18 de junio de 2024
Opinión espontánea
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Respuesta de HM Chairs

We are so glad you are happy with your purchase Phil ❤️❤️❤️

Valorada con 4 estrellas sobre 5

The chair is OK

The chair is OK. There is some damage to the web on the seat, as they said there might be. It looks a little worse than I hoped for, but doesn´t stop it being very comfortable. Packaging was minimal but acceptable. There was some delay with the courier (to Italy).

10 de abril de 2024
Opinión espontánea
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Respuesta de HM Chairs

We sincerely apologize 😔 that you were not fully satisfied with your purchase Rob. As you have mentioned, you did purchase a damaged chair. But, contact us on https://hmchairs.co.uk/pages/contact-us we really want to bump that 4 Star ⭐⭐⭐⭐ up to a 5 Star ✨✨✨✨✨ review! We will try our best to help you out

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