Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

This research is outdated. My experience with the UK market especially in the midlands is that properties are not selling due to agents inability to read the market, What is not mentioned is not all... Ver más

Valorada con 5 estrellas sobre 5

This website has been so informative and reassuring as we are tentatively considering buying a new build. Some of scary stories do concern us. So thank you for all the guidance and advice.

Valorada con 5 estrellas sobre 5

HOA provides a wealth of information, and in particular for us, for new build homes. We have found them the go to website for unbiased accurate information. Really clear and simple presentation help... Ver más

Valorada con 5 estrellas sobre 5

Very glad I found this site. Know it's going to be an enormous help when I move house this year, and have already learned some valuable information.

Información sobre la empresa

  1. Centro de asesoramiento al consumidor

Escrito por la empresa

The HomeOwners Alliance champions the interests of Britain’s homeowners and aspiring homeowners, providing unbiased and practical advice as well as services you can trust whether you are buying, selling or owning your home. We can connect you to conveyancers, surveyors, estate agents and mortgage brokers. We use Reviews.io on our website so the reviews below are not verified customer views


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

83 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 75% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Deed of trust info

Helpful section on Deed of trust to understand differential ownership. Would have been really useful to explain the documentation needed for HMRC if one of the joint owners is claiming all the income on their tax return

29 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great informative website

Great informative website. So much free and unbiased information on such a wide area connected to property, law regulations general advice. I always learn something new every time. Can't imagine why anyone would give a poor rating. I think this supplier is excellent

27 de julio de 2025
Opinión espontánea
Logotipo de HomeOwners Alliance

Respuesta de HomeOwners Alliance

Thank you for taking the time to leave a review. We do try to give current advice and the insider track on all things property.

Valorada con 1 estrellas sobre 5

Disappointing valuation and laughable rental figure.

Thought I would try there valuation to see what value they put on a property I was doing up for rental.. and also what rental value they put on it compared with the local estate agents..

Let’s put it this was .. Zoopla was pretty close £800.. estate agents £850…. these guys a frankly laughable £560…

1 de julio de 2025
Opinión espontánea
Logotipo de HomeOwners Alliance

Respuesta de HomeOwners Alliance

Hi Simon, I'm disappointed to learn that our rental calculator seemed to differ with the others you have tried.

We are looking into your query as to why the average rental valuation in this case was significantly lower than the other tools you have used.

Our online rent calculator is based on property type, location and local demand. The data is updated monthly and to make sure it's working well, a sample of the estimates are checked against actual property data. Instead of giving one rental valuation, our tool provides a range, so I'm not sure why you ended up with one value of £560. It is possible to get differences between online valuation tools because of differences in valuation methods.

We view the tool as a good place to start for a rough idea of the rent you can expect but we always advise people to check rent estimates with a few local lettings agents for a more realistic market picture.

Paula

Valorada con 1 estrellas sobre 5

Be very careful with these two…

Be very careful with these two companies.

Please read my recommendation carefully regarding when to buy with them and when not to.

If the bank gives you a free valuation (do not buy), as most banks only do an internal assessment and won't send you the document they'll ask for (and they know this and take advantage of it).

If you pay for your bank's valuation: then you can buy the policy, as you'll have the evidence to back up that the valuation was low.

I purchased Home Buyers Protection Insurance from HomeOwners Alliance . who work in conjunction with Rhino Protect Insurance, Legal Claims Department, Windsor House, Troon Way Business Centre, Humberstone Lane, Thurmaston, Leicester, LE4 9HA
I began the processing of the indemnity claim submitted on my behalf on May 27, 2025, at 11:38 a.m. It has now been almost a month, and despite multiple attempts to communicate with this company since the aforementioned date, I, Mr. Germán Alfonso Cepeda Pérez, have still not received a verdict or the timely payment of the indemnity for which this policy was specifically contracted. I only receive emails stating that they are still studying my case. All requested evidence has been duly submitted, clearly demonstrating my entitlement as the policyholder to the said indemnity.

As you can see, the handling of this matter is disastrous and a constant mockery, clearly designed to avoid paying the indemnity.



27 de mayo de 2025
Opinión espontánea
Logotipo de HomeOwners Alliance

Respuesta de HomeOwners Alliance

Dr Mr Perez,

I am sincerely sorry that you have been unhappy with how your claim has been handled. You put in a claim for costs because you have said that your mortgage lender’s valuation is less than 90% of the sum you have offered for the property.

After you submitted your claim, Rhino Insurance (FCA registered 772055) got in touch with you asking for additional information. Rhino was asking for confirmation from your lender that the property was downvalued and by how much. You provided a mortgage illustration document which sets out the key terms and conditions of the mortgage offer but it did not include the mortgage valuation conducted by the lender.

There was a delay in processing the claim as Rhino was waiting for further information from you which they did not receive. This delay is unfortunate but they didn’t want to reject the claim outright. Since you published this review, Rhino has been in contact with you to explain the information they require from you. They have asked for the email or letter you received from your mortgage broker or lender confirming that your property has been down-valued. Unfortunately, you have been unable to provide this information.

Rhino have said that they would be willing to revisit the claim if you can provide written evidence that the property has been down-valued.

Valorada con 5 estrellas sobre 5

Useful website

Useful answering questions about selling shared ownership property

1 de junio de 2025
Opinión espontánea
Logotipo de HomeOwners Alliance

Respuesta de HomeOwners Alliance

Thank you for taking the time to leave us a review. We are always pleased to hear that our information is useful.

Valorada con 4 estrellas sobre 5

Straightforward advice

Clear and easy to understand. Useful "questions to ask" sections. Simple language and straightforward advice.

30 de mayo de 2025
Opinión espontánea
Logotipo de HomeOwners Alliance

Respuesta de HomeOwners Alliance

Thanks for the feedback! We try our best!

Valorada con 2 estrellas sobre 5

Lots of useful information

Lots of useful information, but within minutes of entering my phone number into their "find an estate agent" form I started receiving spam calls.

27 de mayo de 2025
Opinión espontánea
Logotipo de HomeOwners Alliance

Respuesta de HomeOwners Alliance

I'm sorry to hear that you were unhappy with the service. We have tried to make it as clear as possible when you give permission that you may be contacted by a maximum of two of our partners. Some users find this service useful. It is also necessary that we do this in order to cover our costs of running the website and providing our free to read content and using our tools for example - Compare Estate Agents, Moving Costs Calculator and many others.

Valorada con 5 estrellas sobre 5

Very useful resource, will look into their other services.

Googling "questions to ask when viewing a home to buy" turned up a very helpful resource on this site.

22 de mayo de 2025
Opinión espontánea
Logotipo de HomeOwners Alliance

Respuesta de HomeOwners Alliance

Thanks for the feedback! We put a great deal of effort in keeping our content accurate and up to date. I'm glad you found our site useful and we hope you visit again soon.

Valorada con 2 estrellas sobre 5

"Home Owners Alliance" is not an…

"Home Owners Alliance" is not an alliance of home owners. It's another "advisory" company which makes it's money via the connections it makes between you and property businesses such as conveyancers, surveyors, builders, banks etc. They're not "on your side"... they're on their clients side and, therefore, biased in favour of them.

22 de agosto de 2024
Opinión espontánea
Logotipo de HomeOwners Alliance

Respuesta de HomeOwners Alliance

Thank you Peter for taking the time to leave a review and I'm sorry to read that you don't believe we are on your side.

You are right we do provide services to help homeowners connect with the services they are looking for, such as local surveyors or conveyancers. The feedback we get from many users is that they welcome the opportunity to shop around and compare quotes without leaving our site.

We get a small fee for this which means we can continue to provide our content and guidance for free, as well as to conduct research and to run our consumer campaigns on a variety of issues such as scrapping stamp duty for everyone buying a home to live in, reforming leasehold and modernising the homebuying and selling system to just name a few.

We choose our partners very carefully and they do not influence the editorial content across our site. We take data privacy very seriously and will never pass on personal information without upfront consent.

Paula

Valorada con 1 estrellas sobre 5

Horrid experience..

Within seconds of asking for surveying help I was inundated with emails and phone calls, it was horrendous. I stupidly gave my info as like others I thought they were like a charitable advice bureau instead they are brokers for lots of companies who take your info and abuse it. Do not use this company. On other review sites, the comments are dubious..

27 de febrero de 2024
Opinión espontánea
Logotipo de HomeOwners Alliance

Respuesta de HomeOwners Alliance

I’m sorry to hear that you felt you were inundated with calls. Many of our visitors find our Find a local surveyor service very helpful to quickly connect with local surveyors and get upfront quotes. It is of course optional, you enter details of the property you are buying as well as your name and email. You have the option to not enter your phone number.

Here you will see some of the other verified reviews we have received through reviews.io. This platform has been approved by Google as meeting its criteria for collecting and sharing authentic customer feedback.

I also found the most wonderful surveyor through HOA - he was so thorough and provided a very detailed report at a reasonable cost.

Really helpful information about the current housing market and in helping to find an excellent surveyor.

Got a Chartered Surveyor and quote within seconds and didn't have to create an account or anything complicated like that.

Kind regards,

Paula

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más