Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have just recently sold a property and i have to say my experience with holden copley was absolutely first class.i went with them on a recomendation as im not from the area but from start to finish... Ver más

Valorada con 5 estrellas sobre 5

Huge thanks to Jasmine at the Long Eaton branch. She regularly checked in with me re the progress of my sale and kept me updated with the progress of our purchase, she was always very friendly and hel... Ver más

Valorada con 5 estrellas sobre 5

Good experience with Holden Copley selling/buying new home. Especially impressed with the progression team who worked tirelessly to ensure our sale/purchase went through without a hitch. Special shout... Ver más

Valorada con 5 estrellas sobre 5

Holden Copley have been very good pursuing the sale of a property for which we are executors. They have kept us in touch throughout the process, which became delayed through no fault of theirs. Highly... Ver más

Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

HoldenCopley are a multi-award winning estate agent. We commenced trading in 2014 and are proud to have prominent High Street offices in Arnold, Hucknall, Mapperley, Long Eaton and West Bridgford, giving HoldenCopley and their clients full coverage of the city and surrounding areas. We have prominent high street offices dedicated to residential sales, commercial sales, lettings and property management and have an experienced team with an ongoing commitment to delivering the finest range of estate agency and property services to clients and customers. We are confident you can trust us to handle all of your property requirements in an efficient and effective manner and always hold your best interests at heart. Our two directors, Steven Holden and Matt Copley – have both operated in Nottingham and the surrounding area for over twenty five years and are actively involved in the day to day running of the business.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 85% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(1236)

353 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Brilliant and always helpful

From start to finish of our purchase Josie was extremely helpful and always went out her way to help.
If we were to sell int he future we would certainly be looking at Holden Copley to do this due to their help this time.
Josie is a real asset to the team

11 de septiembre de 2026
Opinión espontánea
Logotipo de HoldenCopley

Respuesta de HoldenCopley

Thank you for your lovely review! We’re delighted Josie was so helpful throughout your purchase and always went the extra mile. She is a real asset to our team, and we’d be delighted to help you again in the future!

Valorada con 5 estrellas sobre 5

We had a really positive experience…

We had a really positive experience with Kira. She was so friendly, professional and always did her best to help us throughout the process. She was approachable, kept us updated and was always willing to go the extra mile. We really appreciated her hard work, support and positive attitude. Thank you, Kira, for everything we would happily recommend her! ⭐

7 de septiembre de 2026
Opinión espontánea
Logotipo de HoldenCopley

Respuesta de HoldenCopley

Thank you for your wonderful review and recommendation! We’re delighted that Kira’s friendly, professional approach and regular updates made your experience so positive. We’ll be sure to pass your lovely comments on to her! ⭐

Valorada con 5 estrellas sobre 5

Extremely efficient

Extremely efficient, friendly, helpful and great follow up procedures. Super service.

10 de septiembre de 2026
Opinión espontánea
Logotipo de HoldenCopley

Respuesta de HoldenCopley

Thank you for your lovely review! We’re delighted you received such friendly, efficient and helpful service from our team.

Valorada con 5 estrellas sobre 5

Lianna was helpful and informative with…

Lianna was helpful and informative with brilliant communication skills throughout, what turned out to be a long winded purchase process (no fault of hers)

Would happily work with Lianna again on future purchases

10 de septiembre de 2026
Opinión espontánea
Logotipo de HoldenCopley

Respuesta de HoldenCopley

Thank you Matthew!

Valorada con 5 estrellas sobre 5

Second time selling through Holden Copley.

This is the second time I have sold a property with Holden Copley, Arnold, Nottingham. Kira and the team have handled my sale, now STC on this occasion. Like before, the communication and professionalism has been exemplary. I would recommend this Estate Agent and in particular the Arnold team to anyone looking for a seamless, interactive experience. Thanks so much to everyone handling the sale of my property.

9 de septiembre de 2026
Opinión espontánea
Logotipo de HoldenCopley

Respuesta de HoldenCopley

Thank you for choosing HoldenCopley for a second time! We’re delighted that Kira and our Arnold team have once again provided such professional service and excellent communication. Thank you for your recommendation, and we look forward to supporting you through to completion!

Valorada con 5 estrellas sobre 5

Kira of the HoldenCopley family

Kira has been looking after us since our initial enquiry into one of the properties HoldenCopley have listed. Since the beginning she has been honest and worked tirelessly to find an arrangement that suits both the sellers and ourselves, we have finally managed to secure the purchase so we will sadly be moving on from Kira to one of the other members of staff to aid with finishing the sale,
Thank you for all the help and masses of background work to make our dream home a possibility.

7 de septiembre de 2026
Opinión espontánea
Logotipo de HoldenCopley

Respuesta de HoldenCopley

Thank you for your wonderful review! We’re delighted that Kira’s honesty, dedication and hard work helped you secure your dream home. We’ll be sure to pass your kind words on to her, and our team looks forward to supporting you through the rest of your purchase!

Valorada con 5 estrellas sobre 5

Property purchase

We purchased our new property through Holden Copley and found them very professional. We especially appreciated the help from Sheryl who liaised with us and the sellers at every stage. She managed to speed things up and clarified queries speedily. It’s the first time we experienced this coordination with a property purchase and it helped achieve the completion within a three month period. Thank you to all the team at Holden Copley, we would recommend you to others.

9 de septiembre de 2026
Opinión espontánea
Logotipo de HoldenCopley

Respuesta de HoldenCopley

Thank you for your wonderful review and recommendation! We’re delighted that Sheryl’s communication and coordination helped keep your purchase moving and achieve completion within three months. We’ll be sure to share your kind words with her and the team!

Valorada con 5 estrellas sobre 5

Great experience with Holden Copley

Great experience with Holden Copley on Mapperley Plains. From the viewings with Ellie and Simon, through to a great experience with the staff Archie and Ella, all provided a friendly, approachable and professional service. Very quick to respond to enquiries and go the extra mile to make your experience with them easy and enjoyable. Highly recommend these guys.

8 de septiembre de 2026
Opinión espontánea
Logotipo de HoldenCopley

Respuesta de HoldenCopley

Thank you for your wonderful review and recommendation! We’re delighted that Ellie, Simon, Archie and Ella provided such friendly, professional service and made your experience easy and enjoyable. We’ll be sure to share your kind comments with the whole Mapperley team!

Valorada con 5 estrellas sobre 5

Wow what a great experience with Holden…

Wow what a great experience with Holden Copley, first time using these guys and I was not disappointed, let’s start with the viewing, the guys in the office did everything to make my appointment for the viewing as smooth as possible, then the viewing itself which was carried out by Simon was very professional, he was very knowledgeable about the property and made the viewing experience a good one,
Then when entering the office to put in an offer I was made to feel very welcome and was greeted by Ella and Archie, once again very professional and calming and they were both very helpful in what was a big decision but they made me feel comfortable and relaxed, from putting in the offer I have been made aware very promptly of any updates, after using other estate agents in the area I can’t recommend Holden Copley enough
Many thanks guys

8 de septiembre de 2026
Opinión espontánea
Logotipo de HoldenCopley

Respuesta de HoldenCopley

Thank you for your fantastic review and recommendation! We’re delighted that Simon, Ella and Archie made your viewing and offer experience feel smooth, welcoming and reassuring. We’ll be sure to share your lovely comments with the whole team!

Valorada con 5 estrellas sobre 5

Very good

Here's a concise review you could use:

**⭐⭐⭐⭐⭐**

We had a great experience with Holden Copley Hucknall. Lianna and Sarah were both really helpful, professional, and friendly throughout the whole process. They kept us informed every step of the way and were always quick to answer any questions we had. We would highly recommend them to anyone looking to sell a property. Thank you, Lianna and Sarah, for all your hard work!

7 de septiembre de 2026
Opinión espontánea
Logotipo de HoldenCopley

Respuesta de HoldenCopley

Thank you for your wonderful review and recommendation! We’re delighted that Lianna and Sarah provided such friendly, professional support and kept you informed throughout your sale. We’ll be sure to pass your kind words on to them both!

Valorada con 5 estrellas sobre 5

Esta Dunn has made this experience of…

Esta Dunn has made this experience of purchasing a property stress-free.
She is both professional & friendly. She listens & responds promptly.
Thank you Esta

7 de septiembre de 2026
Opinión espontánea
Logotipo de HoldenCopley

Respuesta de HoldenCopley

Thank you for your lovely review! We’re delighted that Esta’s friendly, professional approach and prompt communication made your property purchase feel stress-free. We’ll be sure to pass your kind words on to her!

Valorada con 5 estrellas sobre 5

Thank you Andrew

Andrew Morrison (Hucknall Branch) has accompanied us on a couple of viewings and we wanted to acknowledge how professional and knowledgeable he has been.

6 de septiembre de 2026
Opinión espontánea
Logotipo de HoldenCopley

Respuesta de HoldenCopley

Thank you Scarlett!

Valorada con 5 estrellas sobre 5

We have used holden and copley 3 times…

We have used holden and copley 3 times over the last 10 years. We have always had a good experience, kept us updated througout. I can highly recommend them. The staff are brilliant and Melissa was the person dealing with us on this move. Thank-you. Mrs Maloney.

4 de septiembre de 2026
Opinión espontánea
Logotipo de HoldenCopley

Respuesta de HoldenCopley

Thank you for choosing HoldenCopley for the third time, Mrs Maloney! We truly appreciate your continued trust and recommendation. We’re delighted that Melissa and the team kept you well informed and provided another positive experience.

Valorada con 5 estrellas sobre 5

Home sale

We are very impressed with Holden Copleys communication. Kept us informed all the way through the process. Showed people round and got us a good price. We will definately use them again. 100% satisfied.

3 de septiembre de 2026
Opinión espontánea
Logotipo de HoldenCopley

Respuesta de HoldenCopley

Thank you Lisa!

Valorada con 1 estrellas sobre 5

I had an appointment to view a house…

I had an appointment to view a house today at 4:00 PM, which had been confirmed through two text messages, one email confirmation, and a preliminary phone call.

I arrived at 3:45 PM and stayed until 4:18 PM. During that time, I drove around the area three times and also walked around on foot, trying to find a house that matched the one shown in the listing photos.

Nobody showed up, I received no phone call, and after I made three attempts to contact them myself, I was simply told that they would look into it. I couldn’t even find the property, despite this being a new development with only around 30–35 houses built at this stage.

This was an extremely unprofessional experience and showed a complete lack of interest or respect for the customer’s time. The vague responses I received, both after contacting them and throughout the whole process, only made the situation worse.

Based on this experience, I certainly would not recommend this company.

If required, I can provide Colden with screenshots of all the messages and the email I received confirming the appointment. However, the easiest solution would simply be for them to check their own records and identify where their mistake occurred.

Avoiddd!!!

29 de agosto de 2026
Opinión espontánea
Logotipo de HoldenCopley

Respuesta de HoldenCopley

We’re genuinely sorry to hear about your experience and completely understand how frustrating and disappointing this must have been, particularly after your viewing had been confirmed several times. This is not the level of service we aim to provide. As Trustpilot only gives us limited information, please email [directors@holdencopley.co.uk] so we can identify the appointment and investigate exactly what happened. We take feedback like this very seriously and would be grateful for the opportunity to look into this properly.

Valorada con 5 estrellas sobre 5

Smooth service

Well known company for selling houses in my area. Good initial contact, photos very good and property details sorted.
All staff very helpful and Josie kept me updated throughout.

26 de agosto de 2026
Opinión espontánea
Logotipo de HoldenCopley

Respuesta de HoldenCopley

Thank you Richard

Valorada con 5 estrellas sobre 5

Ben is amazing!

Ben was amazing. Stuck with us every step of the way, went above and beyond to support in any way he could. He was very prompt in both phone calls and emails, kept on top of everything really well. Highly recommend Holden Copley - simply because of Ben! He deserves a raise!

21 de agosto de 2026
Opinión espontánea
Logotipo de HoldenCopley

Respuesta de HoldenCopley

Thank you for the kind review

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más