I have just bought a secondhand Kia Niro from Holdens, Norwich. I was very impressed with Tyla who was very professional and sincere, he answered all of our questions, was very trustworthy and solved... Ver más
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Consulta las opiniones de los clientes
A fantastic experience, I have used various mechanics in the past, I was fed up with shoddy work and bad customer service. I decided to go to Holden Honda in Norwich, I knew I would pay more but... Ver más
From initial contact to purchasing a vehicle the whole process was simple . I would like to thank Scott for my vehicle valuation and also Jake who assisted me on a query. Finally a sincere thank you... Ver más
Lisa Henry at Holden Norwich a very helpful, friendly and professional customer care hub advisor. Arranged date by telephone for our car to be serviced and have its MOT. before we go on holiday, al... Ver más
Información sobre la empresa
Escrito por la empresa
Holden Group are a dedicated new & used car dealer based in Norwich. Our showroom represents Volvo, Kia, Renault, Dacia, Honda, and MG for both Sales and Aftersales.
Información de contacto
22 Heigham Street, NR2 4TF, Norwich, Reino Unido
- 01603664411
- holdengroup.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 15% de las opiniones negativas
Suele responder en menos de 1 semana
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I called Kia to arrange a service for…
I called Kia to arrange a service for my car. A gentleman called Matt dealt with my call. He was both professional and accommodating of my complex needs for the service. Being new to the area I didn’t know if there was easy access to the city whilst my car was serviced. Matt provided service metaphorically speaking ‘Service with a smile’, which goes a long way for me.
Long wait to answer but service MOT…
Long wait to answer but service MOT booking arranged as requested with Lisa
Ron Eskdale very helpful and very…
Ron Eskdale very helpful and very pleasant when I booked my car in for service. Very knowledgeable about the process etc.
Excellent service from the Honda…
Excellent service from the Honda showroom. Both the service and MOT were completed properly and on time. Staff were professional and helpful throughout. Highly recommend.
Car service
We booked a car service and MOT with Ron Eskdale who we found to be efficient and helpful.
Friendly helpful customer service
I phoned to explain that my car had…
I phoned to explain that my car had broken down and Lisa took all the information and passed it on to the workshop. She phoned back and arranged for me to leave the car at Holden Renault.
She was extremely helpful and efficient… thank you, Lisa.
Great Service
Ron Eskdale was able to get my particulars on screen nice and quickly and found me a spot in the timeframe that I preferred; he also left a couple of notes for what I would like to do when I get there.
Great Customer Service
Phoned in and had a long wait but eventually asked to leave a message. Ron Eskdale got back to me as promised and helped me book my car for its service with professionalism and politeness. Always happy to deal with this branch - their customer service has always been great - thank you!
Very helpful
Very helpful, friendly staff, very good experience
Lisa was very helpful and explained…
Lisa was very helpful and explained everything very well. Thank you.
Very warm welcome and easy booking process
Booking our Volvo in for its first service today was a very easy process and was made even easier with the help of Lisa Henry Customer Care hub advisor. Who answered all our questions in great detail.
I rang to book our car in for an MOT
I rang to book our car in for an MOT, the lady I spoke to - Lisa Henry was very helpful and lovely to talk to, car was booked in with no problems.
I rang to add a service to a repair job…
I rang to add a service to a repair job that was booked in and Mathew was very helpful in doing this
A friendly efficient knowledgeable…
A friendly efficient knowledgeable call. Straight forward booking.
Great Service Team
Great Service Team - from booking, checking in and servicing I have been so impressed with the full team at Kia Norwich. Great communication while my car was serviced, videos and a polite call explaining issues found that required resolution. All completed on time and in budget. Great job guys and thanks.
Efficient & Friendly Booking Process
A telephone call to Holden Norwich to arrange a three year service and MoT was dealt with efficiently & in a friendly manner by Ron Eskdale. He quickly confirmed that this was covered by the service package I had purchased previously so the costs were covered. He mentioned additional options that were available at the three year point but there was no hard sell for these. A date was arranged and this was then quickly confirmed by both email & text.
KIA SERVICE
Samantha Fuller was most efficient and helpful and pleasant.
Excellent service
Had a problem with our Volvo and was given excellent service and advice from Matthew Buttle. He was extremely helpful and efficient and our problem was sorted by Volvo Assist in no time. Would highly recommend.
Exemplary service
I’ve been a customer with Holden Renault for at least thirty years. As always Lisa’s kindness and professionalism when I booked in for my next service was exemplary. Thank you
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