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Holden Smith Law Opiniones 

1299
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TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We recently used Holden Smith Law for the conveyancing on our first home, and we cannot recommend them—and Donna Horbury in particular—highly enough. Buying our first property felt overwhelming, espec... Ver más

Valorada con 5 estrellas sobre 5

Francesca and Tiarny recently helped us move house and I couldn’t recommend them more. They removed as much stress from the process as possible, and the communication and advice along the way was bri... Ver más

Valorada con 5 estrellas sobre 5

Leah has been amazing from the start, always keeping us updated and processing everything so quickly. If it wasn’t for her and her team I don’t think we would have seen this purchase and sale through.... Ver más

Valorada con 4 estrellas sobre 5

Yes it a great first experience there was some delays from both parties but at the end we manage to purchase our first apartment Thanks to Zack and Chloe who help me during the process and they... Ver más

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Información sobre la empresa

  1. Servicios legales
  2. también en la categoría
  3. Abogado
  4. Abogado de derecho de familia
  5. Abogado especializado en derecho inmobiliario
  6. Abogado especializado en divorcios
  7. Abogado especializado en planificación de la situación patrimonial

Escrito por la empresa

Holden Smith are a law firm with a difference. You, our clients, are at the centre of everything we do. We want your experience with us to be refreshing, simple and straight-forward. Our dynamic, pro-active and tech-savvy team will use every available method to speed up service in all areas.'


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4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

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4,6

Todas las opiniones

(1299)

268 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing

Keely has just supported us with our house sale and purchase. She has been amazing throughout, responsive and really gets things done. I would highly recommend using her services, I will be should I need them again. I real asset to Holden Smith.

25 de septiembre de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Hi Sarah,

Thank you for taking the time to write us this review. We have passed on your kind words to Keely and the team.

Kind regards,

Holden Smith.

Valorada con 4 estrellas sobre 5

Yes it a great first experience there…

Yes it a great first experience there was some delays from both parties but at the end we manage to purchase our first apartment Thanks to Zack and Chloe who help me during the process and they were very consistent sending emails to help me understand what was the next step.

I understand that it was a busy period but it delayed a bit too much, but I am not worried because I didn’t know the process.

Thank you to their team as well for the help and time!

Thank you Holdem Smith will purchase again with you again

22 de septiembre de 2026
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Respuesta de Holden Smith Law

Hi Carlos,

Thank you for taking the time to write us this review.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Thank you Lucy and Tilly!

Tilly and Lucy were brilliant in supporting our home purchase. We were kept in the loop when needed, and were assured that everything was ticking on as expected in the background when there wasn't anything else to do from our side. We were working to quite tight timelines with our sellers and Tilly and Lucy were so quick and professional that we never had cause to worry. Emails were nearly always responded to same day, and were always polite and friendly. We were dreading this whole process and Holden Smith have made it stress-free. Would not hesitate to recommend and we will be using again in the future. Thanks.

17 de septiembre de 2026
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Respuesta de Holden Smith Law

Hi Rebecca,

Thank you for recommending our services. We have passed on your kind words to Lucy and Tilly.

We look forward to working with you again in the future.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Great customer service at Holden Smith Horsforth !

Went to Holden Smith Horsforth. I cannot express how kind and helpful the team were including receptionist welcome and help getting my mum in with wheelchair. The conveyancer was so patient human and made us feel at ease explaining legal jargon and any questions we had were answered in an understandable format. I am pleased that my elderly relative was allowed to do things in paper format . Very happy we chose Holden Smith .

21 de septiembre de 2026
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Respuesta de Holden Smith Law

Hi Helene,

Thank you for taking the time to write us this 5-star review. We are pleased to read that you are happy with how the team assisted you and your mum and we have passed on your kind words to the team.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

I have done my second property purchase…

I have done my second property purchase with the conveyancing team of Holden Smith Law. Much appreciated for the professionalism and willingness to support from the team, specially, Daniel and Zain. Thanks again for all efforts to get my case done smoothly.
Nhung

16 de septiembre de 2026
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Respuesta de Holden Smith Law

Hi Nhung,

We are delighted to read that you are happy with how Daniel and Zain made your purchase as smooth as possible and have passed on your kind words to them.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Francessca from the Huddersfield office…

Francessca from the Huddersfield office was amazing while I was selling & buying my house. She answered my emails nearly immediately & sent out paper copies for me to sign when I was struggling online. She kept me up to date on everything that was going on & helped me with the whole process. Francessca is a credit to your company.

17 de julio de 2026
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Respuesta de Holden Smith Law

Hi Gill,

Thank you for taking the time to write us this 5-star review. We have passed on your kind words to Francesca and the team.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Donna Horbury handled my conveyancing…

Donna Horbury handled my conveyancing service. She is being more than brilliant and very happy with the service they provided as a team.
Many thanks to Donna and the team.
Bayram Erdemli

14 de septiembre de 2026
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Respuesta de Holden Smith Law

Hi Bayram,

Thank you for writing us this lovely review. We have passed on your kind words to Donna and the team.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Amazing service from Lauren Braithwaite and her team! One of the Best at Holden Smith. 🙌

Lauren Braithewaite is one of the best solicitors at Holden Smith. I am a first time buyer and had no stress at all. The process was super smooth from start to finish with no problems at all. I will be recommending all friends and family to use Lauren for future cases.

16 de septiembre de 2026
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Respuesta de Holden Smith Law

Hi Zain,

Thank you for recommending our services. We have passed on your kind words to Lauren and the team.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Really helpful and straight forward…

Really helpful and straight forward service. Zack was brilliant and responded quickly every time I had a query. How a solicitors communicate makes all the difference. Would definitely use them again. Thanks to Zack and Chloe for your perseverance and support in getting our mortgage all sorted.

11 de septiembre de 2026
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Respuesta de Holden Smith Law

Hi Samantha,

We are delighted to read that you are happy with how Zack and Chloe handled your case and have passed on your kind words to them.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

We had a very positive experience with…

We had a very positive experience with Holden Smith during our conveyancing process.Zack and Chloe were both professional, helpful, and patient throughout, even during a particularly busy period. They kept us informed, answered our questions clearly, and guided us through each stage of the process.

We really appreciated their support and would happily recommend Holden Smith to others.

11 de septiembre de 2026
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Respuesta de Holden Smith Law

Hi Chamika,

Thank you for recommending our services. We have passed on your kind words to Zack and Chloe.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Lauren Braithwaite

I chose Lauren Braithwaite to deal with my recent house move on the recommendation of a friend. Having never sold and bought a property before I was quite anxious about dealing with solicitors and legal documents, I needn’t have worried.
Lauren was absolutely first class from start to finish, promptly sent a quote I was happy with, and from that point apart from a couple of forms I didn’t really do anything at all.
Friends and family told me what a stressful time this would be, thanks to Lauren it was quite the opposite until the last day or so but she picked up the phone to reassure me everything was fine.
Honestly I almost forgot I was going through a move, seamless from start to finish.
The odd email I sent was answered within a few hours and she answered the phone call I made.
Professional, efficient and honest a pleasure to deal with. I can’t recommend Lauren highly enough, should I move again I will be asking Lauren to deal with the move.
Customer service at its finest!

14 de abril de 2026
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Respuesta de Holden Smith Law

Hi John,

We are delighted to read that you are happy with the level of service that Lauren provided you with your house sale and purchase and have passed on your kind words to her.

We wish you all the best in your new home.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Helpful service

Zack was really helpful during the whole process and responded to all our enquiries. We were kept up to date with all parts of the process. During exchange we were due to go away and Zack made this less stressful for us. Chloe notified us of exchange when we were away and this made the process much smoother than we anticipated.

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Hi Michelle,

We are pleased to read that you are happy with how Zack and Chloe helped you with your case and have passed on your kind words to them.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Daniel and Zain handled our purchase…

Daniel and Zain handled our purchase for us, which ended up being quite a complicated chain. They really pushed for our best interests and advocated on our behalf. 100% recommend.

21 de agosto de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Hi Carl,

Thank you for recommending our services. We have passed on your kind words to our team.

Kind regards,

Holden Smith.

Valorada con 1 estrellas sobre 5

The worst experience ever

The worst experience ever.
I regret choosing your company for my purchase.

4 de septiembre de 2026
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Respuesta de Holden Smith Law

Hi Sahar,

We are sorry to read about your experience. Please can you provide us with more information to feedback@holdensmith.co.uk so that we can look into this further.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Damaride was our solicitor whilst…

Damaride was our solicitor whilst purchasing our house and went above and beyond to make sure the sale went through as smoothly as possible. She was very timely with responses to questions and reassuring when there were bumps in the road.

24 de agosto de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Hi Corinne,

We are pleased to read that you are happy with how Damaride handled your purchase and have passed on your kind words to her.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Danny and Zain handled my flat sale for…

Danny and Zain handled my flat sale for me, and I cannot recommend them enough. Thank you to both of them for the amount of work they put in!

21 de agosto de 2026
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Respuesta de Holden Smith Law

Hi Emily,

Thank you for recommending our services. We have passed on your kind words to Danny and Zain.

Kind regards,

Holden Smith.

Valorada con 4 estrellas sobre 5

House move

Overall pleased with the house move experience.

Damaride was very prompt with responses and helpful when enquiries were made.

Not 5 stars as I think the online platform they use isn't the most helpful.

28 de agosto de 2026
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Respuesta de Holden Smith Law

Hi Tom,

Thank you for your honest review. We have passed on your kind words to Damaride and will use your feedback to further improve our service.

Kind regards,

Holden Smtih.

Valorada con 1 estrellas sobre 5

Poor experience

We had to transfer our home move to another conveyancer after approximately 4 months. Very little had been achieved by that point. We had to chase for updates and of the updates we did receive, two updates were totally inaccurate. Their communication breached their own terms in multiple ways, including data security. After being provided with incorrect updates, we requested details of enquiries made, the responses and the relevant email chain but this was ignored multiple times.
We made a complaint and most of the points of complaint were ignored in the response. The lack of accountability and broken trust led us to switch conveyancers. After one month with our new conveyancer, more has been done than Holden Smith Law did in 4 months and communication has been far better than Holden Smith.

1 de junio de 2026
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Respuesta de Holden Smith Law

We’re sorry to read that you were unhappy with your experience.

We have worked with you through our complaints procedure and we understand that the matter has now been concluded.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Would recommend

We used Holden Smith when selling our family home. What turned out to be quite a stressful period was definitely helped by our solicitor, Alex Jones. He kept in touch with updates, and was always quick and courteous when replying to any queries we had. Thanks, Alex.

21 de agosto de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Hi Hannah,

We are pleased to read that you are happy with the level of service that Alex and our team provided with your house sale and have passed on your kind words to them.

Kind regards,

Holden Smith.

Valorada con 1 estrellas sobre 5

The worst experience with a solicitor I…

The worst experience with a solicitor I have ever had.
1. It took 7 different iterations of a Completion Statement before they got it correct, they even got the MORTGAGE AMOUNT wrong, which is the most important part so I don't know how you can mess that part up.
2. Despite zero chain by both buying and seller, took years to finalise, seller's solicitors were more responsive to me, Holden Smith would avoid my calls and only respond (sporadically) via email.
3. Took too long to determine BSA status and then charged a very high fee very late on in the day which was not featured in the original quote. Which was done on purpose so that I couldn't possibly pull out in time.
4. The main solicitor assigned took too much holiday and didn't tell the seller's solicitors so there were masses of emails sitting in their inbox with nothing being done on them, before initially being replaced by a different solicitor on my case, likely due to incompetence.
5. Took over a year extra following (supposed) completion to finalise property transfer between Holden Smith and the property management company because they did not get their finances correct and failed to disclose fees for the transfer by which time the service charges had been piling up as it had been so long. Had to raise an official complaint to get them to cover the fees and after arguments, had to raise it further so that they would agree.

Overall a really poor experience and could not recommend them any lower.

17 de junio de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Hi Conor,

We’re sorry to read that you were unhappy with your experience.

We have worked with you and the Legal Ombudsman to reach a resolution, and we understand that the matter has now been concluded.

Kind regards,

Holden Smith.

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