Holden Smith Law Opiniones 

We had to transfer our home move to another conveyancer after approximately 4 months. Very little had been achieved by that point. We had to chase for updates and of the updates we did receive, two updates were totally inaccurate. Their communication breached their own terms in multiple ways, including data security. After being provided with incorrect updates, we requested details of enquiries made, the responses and the relevant email chain but this was ignored multiple times.
We made a complaint and most of the points of complaint were ignored in the response. The lack of accountability and broken trust led us to switch conveyancers. After one month with our new conveyancer, more has been done than Holden Smith Law did in 4 months and communication has been far better than Holden Smith.

We used Holden Smith when selling our family home. What turned out to be quite a stressful period was definitely helped by our solicitor, Alex Jones. He kept in touch with updates, and was always quick and courteous when replying to any queries we had. Thanks, Alex.

The worst experience with a solicitor I have ever had.
1. It took 7 different iterations of a Completion Statement before they got it correct, they even got the MORTGAGE AMOUNT wrong, which is the most important part so I don't know how you can mess that part up.
2. Despite zero chain by both buying and seller, took years to finalise, seller's solicitors were more responsive to me, Holden Smith would avoid my calls and only respond (sporadically) via email.
3. Took too long to determine BSA status and then charged a very high fee very late on in the day which was not featured in the original quote. Which was done on purpose so that I couldn't possibly pull out in time.
4. The main solicitor assigned took too much holiday and didn't tell the seller's solicitors so there were masses of emails sitting in their inbox with nothing being done on them, before initially being replaced by a different solicitor on my case, likely due to incompetence.
5. Took over a year extra following (supposed) completion to finalise property transfer between Holden Smith and the property management company because they did not get their finances correct and failed to disclose fees for the transfer by which time the service charges had been piling up as it had been so long. Had to raise an official complaint to get them to cover the fees and after arguments, had to raise it further so that they would agree.

Overall a really poor experience and could not recommend them any lower.

Absolutely brilliant service for a first time house buyer. Molly was fantastic at keeping me up-to-date with progress and I greatly appreciated her professionalism and patience. So very happy with the service I received with them. Would highly recommend Molly for a first time buying experience. A* Service. Mega impressed. Thank You!

Very good service kept us informed with everything , would highly recommend them

Dealing with Joe Furness at Holden Smith Law was a pleasure, we received exceptional service. Joe was always available and helpful with our completion. Would recommend Joe and Holden Smith Law.

I honestly cannot recommend Leah and the team highly enough!
From start to finish, Leah was absolutely amazing. She was so professional, helpful and reassuring throughout the whole process, and I always felt that I was in safe hands. Buying a house can be incredibly stressful, but Leah made everything feel so much easier and was always there to answer my questions and keep me updated.
She was genuinely brilliant at her job and went above and beyond to make sure everything was dealt with properly. I really cannot thank her enough for all of her hard work and support in getting us to completion and finally handing us the keys to our new home! 🔑🏡
I would also like to give a special mention to Chloe, who was fantastic whenever Leah was on holiday. Chloe was always so helpful and took the time to explain things and give me the information I needed, which was really appreciated.
Both Leah and Chloe were a pleasure to deal with, and I am so grateful for everything they did for us. I would 100% recommend them to anyone looking for a solicitor/conveyancing team.
Thank you so much for helping us get our dream home! ❤️🏡🔑
Thanks so much
Gemma Deacon

This is my fourth time working with Holden Smith Law, and my second time having Lauren and Michala assist me with the purchase of a property. I have been extremely happy with the service they have provided.

Lauren and Michala have been highly professional and patient throughout the whole process. They made the entire property purchase smooth and stress-free, which gave me great peace of mind.

I am very grateful for all their help and would happily recommend them to anyone looking for a reliable and professional conveyancing team.

Thank you again to Lauren, Michala. I hope we will have many more opportunities to work together in the future!

Holden Smith Law were extremely helpful and responsive when dealing with the conveyancing of the repayment of our help to buy loan. Joe Furness was very supportive and quick to respond to our questions.

Holden law helped me sort a transfer of equity on my property during a separation

Everything went smoothly. Fees were very reasonable and completion took place in a timely manner

Big shout out to Joe Furness. He was our contact and he really was on top of everything. Replied to emails same day. Always reachable on the phone. Generally made the whole thing easy

Thanks again

I received great advice. support and gudiance, excellent communication throughout the conveyance process. The staff especially Beth are always available to assist with difficult situations and also Zack delivered responses swiftly and patiently, handling the whole process with ease. I would definitely recommend their services and would use them again.

We sold our leasehold property through Holden Smith Solicitors in Horsforth office. We cannot stress enough how pleased we were to have Alex Jones looking after our sale, we were the lucky ones as his continuous support put us at ease through a stressful process. His efficiency was second to none, whenever we emailed with a query it was dealt with that same day.
We would not hesitate in recommending Alex and Holden Smith.

Carol & Trevor Smallpeice

We recently sold our first home and purchased our second through the help and guidance of Holden Smith LLP. They were recommended by our Mortgage Advisor, a trusted recommendation.

We are outstandingly pleased with the way our cases were conducted and run. Leah Walbank delt with us the majority of the 12 weeks and was constantly keeping us updated, our estate agents and being very transparent. We had such a positive experience with the team at Holden Smith LLP and would recommend to family and friends to use their services.

I would like to say a big thank you to Zain Khan from Holden Smith.
He supported me very well throughout the sale of my property as it was a difficult process for me; he was very kind yet professional, would definitely recommend to others.

I had a very positive experience with Holden Smith throughout my house purchase. The whole process was handled professionally, and the team were helpful, responsive and kept me updated along the way.

A special thank you to Zack, who was extremely helpful and supportive throughout the whole process. He was always available to answer my questions, kept me informed and made sure everything was explained clearly. His professionalism and patience made what could have been a stressful process much easier.

I’m very happy with the service I received from Holden Smith and would definitely recommend them to anyone looking for a professional, reliable and friendly conveyancing team. A big thank you to Zack and the whole team for helping me get my house purchase completed.

Alex Osborne and his assistant Alice were both professional and sensitive in dealing with my father’s estate due to complexities out of anyone’s hands. I would recommend Holden Smith to any prospective clients.

The team at Holden Smith Law were outstanding. Lauren Braithwaite handled my sale and purchase and she was brilliant. Efficient and excellent communication with a case that was not straight forward and had several challenges. Cannot fault at all and would recommend and use again without hesitation.

Alex was excellent - great communication style, clear advice and requests for instructions and fair pricing.

A truly, truly frustrating experience with Abena Boateng. Communication has been extremely poor throughout this transaction and my questions and concerns were routinely dismissed. My offer was accepted six months ago and I still have no certainty as to when this purchase will complete. Months of delays and practically begging for updates that should have been provided proactively. The lack of clarity and communication has made this an unnecessarily stressful experience. I have now lodged a formal complaint with the Legal Ombudsman. Avoid this firm for your own sanity.

Huge thanks to the team at Holden Smith Law Firm. Working against a very strict timeframe, they were professional, fast, and kept me fully informed at every stage. They knew exactly how to navigate the complexities with the mortgage side and other lawyers to get everything across the finish line on time. I couldn't have asked for a better experience.