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Holden Smith Law Opiniones 

1303
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TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We dealt with Leanne Pollard of Holden Smith in the construction of new Wills and Mutual Agreement Throughout the process Leanne was most helpful and professional - explaining things clearly and in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently used Holden Smith Law for the conveyancing on our first home, and we cannot recommend them—and Donna Horbury in particular—highly enough. Buying our first property felt overwhelming, espec... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Yes it a great first experience there was some delays from both parties but at the end we manage to purchase our first apartment Thanks to Zack and Chloe who help me during the process and they... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Francesca and Tiarny recently helped us move house and I couldn’t recommend them more. They removed as much stress from the process as possible, and the communication and advice along the way was bri... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios legales
  2. también en la categoría
  3. Abogado
  4. Abogado de derecho de familia
  5. Abogado especializado en derecho inmobiliario
  6. Abogado especializado en divorcios
  7. Abogado especializado en planificación de la situación patrimonial

Escrito por la empresa

Holden Smith are a law firm with a difference. You, our clients, are at the centre of everything we do. We want your experience with us to be refreshing, simple and straight-forward. Our dynamic, pro-active and tech-savvy team will use every available method to speed up service in all areas.'


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

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1 estrella

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4,6

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(1303)

274 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We were really really impressed with…

We were really really impressed with the service we received from Zack, Chloe, Leah & Jessica.
Zack especially - was so approachable, and when I was struggling to understand a few points during the enquiry stage, he actively suggested we jump on a call and was very patient talking me through points and sharing suggestions and ideas on possible ways to overcome. Zack was so friendly, patient, helpful and great response times - thoroughly thoroughly impressed, and will be recommending.

2 de julio de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Hi Gemma,

We are delighted to read that you are happy with how the team handled your case and have passed on your kind words to them.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

I am happy to recommend Anna Somerville

I am happy to recommend Anna Somerville
of Holden Smith Law and should like to advise that during a very protracted house sale Anna kept in touch and was responsive to all my queries throughout.
I'll also add that for 90% of this period of time I was based out of the country and some of my earlier more detailed questions related to the signing of the final paperwork whilst not being in the UK. Anna involved the compliance team at this stage and she/ they advised of the way forward in compliance with Land Registry requirements.
Full marks and thank you.

30 de junio de 2026
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Respuesta de Holden Smith Law

Hi Steve,

We are pleased to read that you are happy with the level of service that Anna and the team provided you for your house sale and have passed on your kind words to them.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Great experience for house sale.

Leah managed our house sale, we completed in 8.5 weeks from having our offer accepted. Great service and very quick!

19 de junio de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Hi Holly,

Thank you for taking the time to write us this 5-star review.

Kind regards,

Holden Smith.

Valorada con 1 estrellas sobre 5

This is now a last resort

This is now a last resort, I'm hoping by writing this review I will get a response from someone at Holden Smith!!

Not only was I told by my solicitor that he's dealing with 140 cases, but I'm now left with having no clue of when I'm going to exchange and complete because they, as a business have been unresponsive for the past week. There's no sense of urgency at all!! Now the sellers solicitor is wondering whether this is a legitimate company at all, and so am I! The seller has now threatened to pull out of the sale, all because my solicitor doesn't care.

From my experience - Do not expect any 'advice' about the property you're buying, my solicitor just pushed paper with no context - do expect a 60 page document about the property that you are expected to dissect and understand; and do expect 3 weeks for this to arrive, and not the 5 days post the search results that SAM Conveyancing report on their website!

If you want a fast house buying experience, my opinion is too avoid! Despite being a cash buyer and the sellers solicitor moving quickly, this sales process has taken 5 long months with most delays caused by Holden Smith; I'd imagine this is due to the amount of cases being dealt with by each 'fee earner' as they called themselves. Just terrible!

1 de julio de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Hi Belinda,

We are sorry to read about your experience. Please may we ask that you provide us with further information including your case reference number to info@holdensmith.co.uk and we shall look into this further.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Excellent company with sound advice and…

Excellent company with sound advice and structure. If you need any help with Business legal advise sale or transfer of assets i highly recomment you talk to them. A smooth and clear transition experience has been our exprience of using HSL and i would not hesistate to use them again,

1 de julio de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Hi Andrew,

Thank you for recommending our services.

Kind regards,

Holden Smith.

Valorada con 1 estrellas sobre 5

Further to my review of May 13th 2026

Further to my review of May 13th 2026 - do not use this company. Holden Smith have eventually admitted that they have either lost or destroyed our paperwork, left with them to assist in our sale. Quite apart from their unbelievable inability to respond in a professional manner either to emails or telephone calls, they have taken it upon themselves, with no reference to us whatsoever, to lose or destroy our personal property - our deeds, our financial information and all notes and letters pertaining to the ownership of our property. Of course the impact on any future sale may well be enormous, and Holden Smith quantify this with random "should nots and will nots", which gives us no confidence at all that they have any clue what problems they have caused us. My recommendation is not to use this company.

1 de julio de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Hi David,

Thank you for your further review. We are sorry that you remain dissatisfied with your experience.

We take matters relating to client documents extremely seriously. We have been in correspondence with you regarding this matter and have explained our position based on the information available to us.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Sale of my property - Donna Horbury dealt with the sale of my…

Donna Horbury dealt with the sale of my property from start to finish. She was so professional and kept me informed at every stage of the sale, I can’t praise her enough of how efficient and meticulous she works. Would definitely recommend Donna, can’t fault her.

30 de junio de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Hi Wayne,

We are delighted to read that you are happy with how Donna handled your sale and have passed on your kind words to her.

Kind regards,

Holden Smith.

Valorada con 4 estrellas sobre 5

Great service from zack and chloe

Great service from zack and chloe, good personal communication and adherence to timescales.
If I had any criticism it would be that the app doesn't move until completion, so not really useful, but as I say zack and chloe mitigated that issue by prompt communication, and thankfully a sense of humour

12 de junio de 2026
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Respuesta de Holden Smith Law

Hi Nigel,

Thank you for taking the time to write us this review. We have passed on your kind words to Zach and Chloe.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Highly recommend Holden smith law

Highly recommend Holden smith law. They have been brilliant at sorting my mortgage. My case was led by Joe Furness and communication, advise and visibility was brilliant throughout, would recommend to anyone. Thank you!

15 de junio de 2026
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Respuesta de Holden Smith Law

Hi Laura,

Thank you for recommending our services.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Praise for Lauren Braithwaite and Michala Meakin

Communication with initial staff members weren’t the best but as soon as the case was put with Lauren Braithwaite and Michala Meakin it was plain sailing and they were a good persistent team in a convoluted chain!
Matt and Kelly

19 de junio de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Hi Matt and Kelly,

Thank you for taking the time to write us this review.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Really excellent service from start to…

Really excellent service from start to finish with Joe F. Made the process of repaying our help to buy loan really easy and was very quick to respond and action things. Thanks Joe!

22 de junio de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Hi Joseph,

We are pleased to read that you are happy with how Joe and the team handled your case and have passed on your kind words to them.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Great experience with Daniel Cox and…

Great experience with Daniel Cox and Zain Khan! They were very helpful, efficient and went above and beyond with their work on my case. I have no hesitation in recommending Holden Smith and they are definitely one of the best law firms I have dealt with over the years.

Thank you again.

1 de junio de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Hi John,

Thank you for recommending our services.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Straightforward process

I had no issues with the solicitors. The conveyancing process was straightforward, and I was kept informed at each stage. Joe Furness, my appointed representative, was especially helpful in managing the difficulties and delays caused by the other party, for which I’m very grateful.

17 de junio de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Hi Bea,

We are delighted to read that you are happy with how Joe handled your conveyancing and have passed on your kind words to him.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Thank you

Great throughout, fast at getting things done, always there for when I had questions via email or phone. Donna was brilliant

10 de junio de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Hi Nicola,

Thank you for taking the time to write us this review.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Outstanding Service from Keely Moore

I had a fantastic experience with Holden Smith Law, particularly Keely Moore, who handled my purchase from start to finish.

As a first-time buyer, I had a lot of questions and raised a number of enquiries throughout the transaction. Keely was always patient, professional and responsive, keeping me updated at every stage and explaining everything clearly. Despite a few complexities with the purchase, including additional compliance requirements and enquiries, she remained calm, organised and proactive in getting everything over the line.

Communication was excellent throughout, and I always felt that my interests were being looked after. Thanks to Keely's hard work, we were able to complete successfully, and I am now settled into my new home.

I would not hesitate to recommend Keely and the team at Holden Smith Law to anyone looking for a knowledgeable, professional and reliable conveyancing solicitor. Thank you again for all of your help.

19 de junio de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Hi Jordan,

Thank you for recommending our services. We are delighted to read that you are happy with the level of service that Keely and our team provided you with your first home purchase.

We wish you all the best in your new home.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Thank you Alex Jones

I have just completed on my property after some chain issues, but Alex Jones has been truly wonderful!! He kept me informed every step of the way.
The first property I bought back in 2021, my estate agent recommended this company to me and I had Alex as my solicitor. He was a trainee at the time but he was so efficient and effective with his response to me. This time around I would not have used anyone else.
All I am trying to say is that a huge thank you to Alex once again!! He is truly an asset to the company.

17 de junio de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Hi Angela,

Thank you for leaving us this 5-star review.

We have passed on your kind words to Alex and the team.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Conveyancing

Great service from Abena, everything with our house sale ran very smoothly. Will definitely recommend. Thank-you so much

12 de junio de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Thank you for taking the time to write us this review. We have passed on your kind words to Abena and the team.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Very helpful team

Very helpful team, very professional staff who helped my with my matter

12 de junio de 2026
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Respuesta de Holden Smith Law

Hi Daniel,

Thank you for writing us this 5-star review.

Kind regards,

Holden Smith.

Valorada con 5 estrellas sobre 5

Fantastic service provided!

Fantastic service provided by the conveyancing team. Special thanks to Lucy, Lauren and Tilly. I was let down by my mortgage advisors and had no clue as to what the next steps were, in order to repay my HTB loan to the government and remortgage, I was lost. Lauren immediately took ownership and went above and beyond her normal role to sort every detail of the application. Without her, I wouldn’t have been able to complete this procedure. I was so worried and stressed about this remortgage until I instructed Holden Smith to help me. I highly recommend this company if you want a smooth, worry free process.

Thank you all again!

12 de junio de 2026
Opinión espontánea
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Respuesta de Holden Smith Law

Hi Elisabeth,

Thank you for recommending our services. We are delighted to read that you are happy with how our conveyancing team handled your case and have passed on your kind words to them.

Kind regards,

Holden Smith.

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