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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

HOLD Storage was a really smooth and stress-free experience from start to finish. The facility is clean, secure, and well-organised, which gave me confidence leaving my belongings there. I especially... Ver más

Valorada con 5 estrellas sobre 5

Used to be a client when it was Attic. HOLD seems to be much more customer focused - all details much more accessible and great and thorough explanations from Armeet. Still very reasonable rates for s... Ver más

Valorada con 5 estrellas sobre 5

The experience was perfect, no complaints, super easy check in, I had to do it during odd hours post 8pm and they made the arrangements, the team of James, Daniel, Armeet, Terrence and the rest were... Ver más

Valorada con 5 estrellas sobre 5

Service was great, Lex (Akanku) on the desk was really friendly and Dan (Ramirez) was awesome on coms, emails were always clear and specific so I knew exactly what I needed to do and he'd follow up w... Ver más

Información sobre la empresa

  1. Instalación de autoalmacenamiento
  2. Planta de almacenamiento

Escrito por la empresa

We are an award-winning London-based self storage company based in King's Cross - built by and for Londoners. We help people make space for what matters in a city tight on space. Come an experience our modern, bright self storage facilty on York Way, exceptional customer service and great value self storage units.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

48 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

HOLD Storage was a really smooth and…

HOLD Storage was a really smooth and stress-free experience from start to finish. The facility is clean, secure, and well-organised, which gave me confidence leaving my belongings there. I especially liked how easy the access system was—being able to get in and out without hassle made a big difference.
The staff were friendly and helpful, explaining everything clearly and helping me choose the right unit size. The 24/7 security and CCTV also made me feel my items were safe at all times. Overall, I’d definitely recommend HOLD to anyone needing reliable storage in London.

1 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thanks to all the staff!

Staff were extremely helpful every step of the way, and always willing to go the extra step whenever I needed some assistance.

23 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Costly but Worth it

Terence was super helpful and reassuring during the rental process. He was thorough in explaining billing to accessing my storage locker. After speaking with several other companies, I am confident I made the right choice. I will update my review when I check out!

5 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

James was absolutely fantastic!

James was absolutely fantastic! He helped me through the process and explained to me the storage costs and conditions of the contract, which no other storage company ever did for me! Thank you so much, James! Also, all staff is very friendly and helpful. Thank you

4 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The experience was perfect

The experience was perfect, no complaints, super easy check in, I had to do it during odd hours post 8pm and they made the arrangements, the team of James, Daniel, Armeet, Terrence and the rest were awesome!

Thank you so much

4 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service!

Great company, customer service always spot on. Really handy location. Will definitely be back!

29 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super secure unit in a great location

Super secure unit in a great location. Extremely clean, including the toilets, and very helpful staff. The best unit experience I have had and I’ve had a few

12 de enero de 2026
Opinión espontánea
Logotipo de HOLD Kings Cross - Self Storage

Respuesta de HOLD Kings Cross - Self Storage

Wow really great review, big thanks Oliver. We really do try and do things better than the competition, so we're so pleased you got that top experience.

Valorada con 5 estrellas sobre 5

Great staff, very reasonable prices — highly recommended

As a user of a different storage company until now - really professional, helpful staff; efficient move in process; a great range of storage options, very reasonable prices for everything including extras like padlocks/boxes available at reception. Particularly great service from Terrence and Daniel — highly recommended!

26 de octubre de 2025
Opinión espontánea
Logotipo de HOLD Kings Cross - Self Storage

Respuesta de HOLD Kings Cross - Self Storage

Thanks Rosie - and yes Terence and Doughnut Dan are legends!

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service , very attentive. Easy access with loads of trolley to load stuff on.

17 de octubre de 2025
Opinión espontánea
Logotipo de HOLD Kings Cross - Self Storage

Respuesta de HOLD Kings Cross - Self Storage

Glad you had a good experience, thanks Pressy

Valorada con 5 estrellas sobre 5

Hold Storage Kings Cross have been…

Hold Storage Kings Cross have been absolutely brilliant. Every single interaction with their team has been consistently outstanding — they go above and beyond every time. After being given the runaround (and even some underhanded sales tactics) at other facilities, Hold Storage was a breath of fresh air: transparent, honest, and genuinely friendly.

Customer service in London can be hard to come by these days, but the culture this team has built is remarkable. I truly commend them for it and highly recommend using Hold Storage — you won’t regret it.

25 de septiembre de 2025
Opinión espontánea
Logotipo de HOLD Kings Cross - Self Storage

Respuesta de HOLD Kings Cross - Self Storage

Thanks Scott, what a cracking review. The best bit is that you've picked up on the culture of our team - we love what we do and so glad that has shone through.

Valorada con 5 estrellas sobre 5

Hold were great

Hold were great! From the easy to read website, to helpful customer service phonecall, pleasant reception area, parking availability and clean storage, all was brilliant. I was especially grateful for the free Zipcar membership and discount. That was a real bonus. Thanks team Hold!

26 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Great company, nice building and great customer service (rare in self storage). Highly recommended. James extra helpful

3 de junio de 2025
Opinión espontánea

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