Holly & Co Opiniones 

Totally depends on the independent company you purchase from. I placed an order part of which should have been delivered a week ago, never came. The only way to get in touch is a form which no one ever seems to respond to so same problems as everyone else. Not worth using the website as if it goes wrong you are stuck with no one to speak to and out of pocket - I will keep chasing and go legal if possible but I would avoid

Nothing worse than feeling ripped off. I bought what was supposed to be a kintsugi inspired porcelain heart keepsake for my wife. It was our 18th wedding anniversary. What i received was a cheap, trashy piece of kitch. I paid £30 plus £6 postage. I’ve checked with the supplier and whilst I can’t find the heart, there are other items, such as a tea cup, saucer and Christmas baubles that are retailing at around £20! I estimate Holly & Co have a mark up of at least %100. This heart is not worth more than £10 and that’s a stretch! To compare it to the extraordinary art of Kintsugi is appalling- it couldn’t be less like it.
I’ve also checked with the post office. The postage cost £1.50! I was charged £6. If this is what supporting small businesses mean then you can keep it. Contacted Holly & Co for a refund and had no response.
If you are thinking of using this company, keep your expectations low. I suggest shop around.

I came across Holly & Co and was really impressed by the range of interesting and very creative Sellers they feature.
I have since made two orders (one with 4 different Sellers). All items are superb. The descriptions, (colours, sizes, measurements, photographs, delivery schedule) are very clear in order to manage expectations when ordering bespoke. Each item has arrived beautifully packed with tissue paper/ribbons and personal notes to thank me for my custom. HOW LOVELY IS THAT. In this age of immediacy, it’s nice to receive a bespoke made, beautifully designed, original piece.

The most beautifully handmade items, super fast delivery and wonderful customer service. Used this site many times and they never disappoint. Highly recommend 👏🏼

Sorry my experience with this company has been nothing but shocking . I received my product ,paid postage too . When received I was so shocked at quality and size. Product details so misrepresented!! Emailed as only form of contact . Eventually responded sending details and photos . Did that immediately. Again further waiting .. to be told they had been in contact with company who stand by product description but could return for refund . I’ve asked twice about “free return option or paying for me to return “. Still waiting for that answer . So far I’m out of pocket for 2 postage costs on top of item !!!Returned and let’s see what I’m refunded or if I have to file a claim through my credit card . Shambolic service so be careful before purchasing if you’ll hit the same problems I have . So disappointed

A gorgeous selection of curated items, many of them handmade in the UK. And excellent customer service the few times that I’ve had a query. Holly&Co is my new favourite place to shop, particularly for gifts and little treats.

High quality charcuterie hamper delivered on time for a big birthday. Recipient was delighted. Would definitely use again.

A brilliant service with great customer service and communication. I great way to support small businesses.

Awful!!! An order arrived that was COMPLETELY different to advertised and was actually dangerous to a child. (A personalised woven trike basket) I have tried to contact Holly.co through the contact page on the website 5 times and received no response over the course of a week. My item cost £50 including delivery and is only fit for the bin. It is absolutely horrendous and the lack of customer service and not even an acknowledgment to my emails is awful. No other way to contact them either. This was one of my daughter’s 1st birthday gifts, truly truly disappointed.

I received a leaking sauce jar (bought as gift)
Reported it to holly & co
It took a week for a response which was
'we will contact the supplier'. Nothing for another week. I asked again and was told I would receive a replacement, great, but it has never arrived and I chased again with no response.
Very disappointed with the service as the remaining sauces were great

Wonderful small
Company working with other small businesses. Highly recommend

Product was has excellent detail and you can tell its good quality.

Delivery times was as stated. I am unsure why the negative comments here are as it is.

Product and customer service are great nothing to complain about

Amazing customer service. I ordered a gift for a friend and asked whether delivery could be upgraded. My request was dealt with quickly and I received constant communication. The gift arrived in plenty of time and is beautiful. Thank you

Easy to navigate and place order. First saw them on Etsy but decided to order direct. Quick delivery and items exactly as described. Beautiful handcrafted wall decor puffins.

The Customer service was second to none. The packaging was beautiful and tasteful. I wanted to know the size of the personalised biscuits I wanted before placing the order. They replied promptly and I duly ordered . When they came they were amazing.

Everything about purchasing from Holly & Co was great. The comms with the team was exceptional. The product I ordered was for our daughter's Birthday and I had an additional request, that I was more than happy to pay extra for, but they actioned my request with no extra charge, as it was for a Birthday. It arrived promptly so we had it in time for the day (I was a last minute orderer!). The gift itself was of great quality and our daughter was so happy with it. Would highly recommend.

First order.
I came across a unique product in Holly & Co website. Easy to order and the product arrived within a couple of days. Lovely well packed but half the order was broken. Having to ask for a replacement was disappointing but all went well thanks to Holly & Co support. I received a replacement with a few days ready for my event.
Overall good experience and feedback for the seller is to review to improve packaging delicate products.
Thanks Eve from Holly & Co

I have ordered from Holly & Co a lot of times and have always been happy with the service. Most recently, I ordered an item which was quite significantly delayed in production. This is not Holly & Co’s fault - they have no control over it given that they aren’t the independent business making and sending the goods - yet they provided regular updates to me, passed on my comments, and generally looked after me. Whilst I wasn’t happy with the delay, these things happen and the customer service from Holly & Co minimised the inconvenience.

All of my orders apart from this one have not been delayed and I have never had any issues with quality etc. I love that I have a lot of things in my home that I probably would not have seen or bought had they not been on this website, and that the pieces are often unique or made in small quantities so I won’t see a similar thing on the high street. Highly recommend

My first shop with Holly & Co has been a wonderful experience.
I was last minute looking for a gift for my father-in-law’s 97th birthday, & found just what I wanted! Sadly it was too late to order, but I thought it was worth an email, just in case.
I’m happy to say that everyone at Holly & Co went out of their way to make it happen. The gift arrived beautifully wrapped, and was everything I’d hoped for & more, absolutely beautifully made.
I don’t hesitate to recommend.

I'm in LOVE with everything Holly & Co!
Every product I've ordered has been spot on and just as expected from the gorgeous website images. Everything has arrived beautifully packaged and with clear communication on timings etc. I recommend this website to everyone! Its my go-to for all my gifting needs!