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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Decided to try HomeCooks after using another meal delivery service for a while. Unlike the competitor the meals aren't sloppy, homogeneous mush. So far all the meals I've tried are great. I'm on the A... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So far so good. The meals are delicious. The portions look small but they are nutritionally balanced so I can’t really complain. This is my first week using this service. I like the ability to filter... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Quality and taste are excellent. I’ve tried a few meal prep companies and HomeCooks help me hit my protein goals without sacrificing enjoyment for my food. Solid selection of dishes / cuisines, su... Ver más

Valorada con 4 estrellas sobre 5

The good = super quick and easy, your dinner will be ready in 4 minutes! The food is super tasty. The bad = a tad expensive but you are paying for the convenience of your food being ready to eat... Ver más

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Información sobre la empresa

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Escrito por la empresa

It all began as a local Facebook group in London, where we brought together independent chefs and food lovers. With an overwhelming response, we grew to 30,000 members in months. Now, we deliver chef-prepared ready-to-eat meals that combine quality, affordability, and the joy of human connection nationwide. Welcome to HomeCooks, where the passion for cooking meets the love for eating. Enjoy 100+ healthy and tasty meals made by independent chefs. Stash them in your freezer and enjoy them anytime, for only half the price of a takeaway.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

205 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 66% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Quality and taste are excellent

Quality and taste are excellent. I’ve tried a few meal prep companies and HomeCooks help me hit my protein goals without sacrificing enjoyment for my food.

Solid selection of dishes / cuisines, super flexible service and fast customer support. The eco conscious packaging is also a great aspect of this box too.

8 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Huge improvement

Decided to try HomeCooks after using another meal delivery service for a while. Unlike the competitor the meals aren't sloppy, homogeneous mush. So far all the meals I've tried are great. I'm on the ASD spectrum and the textures and not having different parts of the meal touching has been such an improvement. Only thing I'd change is maybe putting a spice rating available when choosing.

6 de mayo de 2026
Opinión espontánea
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Respuesta de HomeCooks

Thank you Aiden, really glad HomeCooks has been a good fit! We take a lot of pride in how our meals are prepared and presented, so it's great to hear that comes through. The spice rating suggestion is a brilliant idea and something we'll take on board. Welcome to the HomeCooks family! 🍽️

Valorada con 5 estrellas sobre 5

So far so good

So far so good. The meals are delicious. The portions look small but they are nutritionally balanced so I can’t really complain. This is my first week using this service. I like the ability to filter to choose high protein low calorie meals. I am a terrible cook so the convenience of having home cooked food is importantly for my weight loss journey. I chose home cooks because of the Afro Caribbean and Asian offerings.

7 de mayo de 2026
Opinión espontánea
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Respuesta de HomeCooks

Thank you for taking the time to leave a review! We're delighted the meal variety caught your eye, our Afro Caribbean and Asian dishes are real favourites. The high protein, low calorie filter is a great tool and we hope it continues to support your goals. Welcome to HomeCooks we look forward to being part of your journey! 🍽️

Valorada con 5 estrellas sobre 5

Love love love

I’ve ordered from Home Cook twice so far and overall I’ve been really impressed!

The meals are genuinely tasty, portions are good, and compared to other meal prep services the dishes feel much more balanced.

One thing I especially like is that they actually include a decent amount of vegetables rather than just focusing on protein and carbs.

The menu variety is also really good with lots of options to pick from, although it would be nice to see more fish options as the menu tends to be very chicken-heavy most weeks, even if the dishes themselves are quite varied.

One thing, I’m not sure I fully trust the nutritional information? I’ve been using recipe boxes specifically to help with calorie tracking and weight loss, and while the food is excellent, some meals have seemed much richer and oilier than the listed calories would suggest?
If I wasn’t actively tracking calories, I probably wouldn’t mind because the food itself is genuinely good. But Home Cook puts calories and balanced eating very heavily at the centre of the experience, including the integrated “balance” calorie tracking app, so accurate nutritional information feels especially important.
(very cool to have that app included!)

The website also still feels a bit buggy at times. I’ve had issues with delivery dates and skipping weeks.

That said, customer service has been excellent whenever I’ve contacted them. Responses were very quick, friendly and genuinely helpful.

Quick Suggestion for the recipe selection flow it would be nice if the meals you’ve already selected were grouped at the top or easier to find, rather than having to scroll back through the whole list to work out what you picked previously.

Even with my small complaints Overall I still think it’s one of the best meal prep services I’ve tried, just with a few areas that could be polished further so keeping 5 stars for potential!

7 de mayo de 2026
Opinión espontánea
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Respuesta de HomeCooks

Thank you Emilie, this is really helpful feedback! Really glad the meals, portions and variety are landing well. The points on fish options, nutritional accuracy and the recipe selection flow are all noted and genuinely useful. we're always working to improve. Great to hear the customer service has been on point too. See you next box! 🍽️

Valorada con 5 estrellas sobre 5

Excellent Service, Tasty Food

I have been a customer for a while now, even with a few issues they have responded in good time with insightful answers and working openly to resolve issues and make the service better. So the customer service side is as good as It can be, excellent. Now the food… the choice is great, I like spice and I can chop and change each week depending on mood, I have some favourites and I really enjoy trying new options. They are all tasty and well made, they might not be to your liking but the choice means your weeks don’t get dull and you never need to made do with something you don’t like. I learned that I actually don’t mind brussell sprouts and I fact really really enjoyed them. But I am a sucker for the Indonesian Beef Rendang. I find homecooks is perfect for me, I and look forward to seeing where it takes me.

6 de mayo de 2026
Opinión espontánea
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Respuesta de HomeCooks

Thank you Grant, this really made our day! Long-term customers like you are what it's all about. The Beef Rendang is a fan favourite for good reason and we love that we've converted you on the brussels sprouts! We'll keep the new options coming. See you next box! 🍽️

Valorada con 4 estrellas sobre 5

An honest review, the good and bad.

The good = super quick and easy, your dinner will be ready in 4 minutes! The food is super tasty.

The bad = a tad expensive but you are paying for the convenience of your food being ready to eat. The portion sizes are ok, sometimes a tad small. The selection is repetitive for vegetarians.

Overall = great for someone like me. I.E.someone wanting super tasty food with some portion control, not being bogged down with too much choice, and willing to pay for the convenience of having food ready to go.

5 de mayo de 2026
Opinión espontánea
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Respuesta de HomeCooks

Thank you for the honest and balanced review! Really glad the taste and convenience are hitting the mark. The feedback on vegetarian variety and portion sizes is genuinely useful and something we're always looking to improve. Great to have you on board! 🍽️

Valorada con 5 estrellas sobre 5

Fab and very tasty

Probably the nicest food I’ve tried in ages from a prep kitchen delivery service. The butter chicken and Louisiana chicken are fab. Will carry on using as very handy when working and getting time to cook is difficult.

3 de mayo de 2026
Opinión espontánea
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Respuesta de HomeCooks

Thank you, Kerry! So glad the butter chicken and Louisiana chicken hit the spot, two brilliant choices. Really happy we can make life a bit easier on those busy days. See you next box! 🍽️

Valorada con 5 estrellas sobre 5

Best ready made food plan!!

Home cooks is the best ready made food plan I’ve tried!! Home cooked food which tastes like restaurant quality. Definitely recommend!

3 de mayo de 2026
Opinión espontánea
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Respuesta de HomeCooks

Thank you so much for the lovely review! We're really glad you're enjoying HomeCooks, and we hope to keep delivering every week. See you next box! 🍽️

Valorada con 3 estrellas sobre 5

Good tasting food, decent macros, packaging and hygiene levels? A question mark. Perhaps would love to be proven wrong.

So I have to say, some of the meals, like the chipotle chicken and the teriyaki chicken, genuinely taste very nice, and the macros with a quick eye scan look sufficient and look like exactly what they have mentioned in the packaging, or at least similar. The packaging itself is not up to the mark. I would question the hygiene levels when you have packaging which is, very easy to remove, exposing meats or any kind of food for that matter to air is not what I would expect from a food delivery service. It needs to be airtight packaging. I have pictures to show it as well.

I also shared some pictures, specifically of two meals in back-to-back weeks from the same chef that were really not up to the mark in terms of the packaging.

One of the weeks the packaging was too loose, and the other week the packaging was actually broken.

1. Firstly, in the broken packaging, you do not know where that particle that is broken is. Is it inside the food? Is it somewhere else?

2. Secondly, the rice from that meal spilled into the different compartments of that meal itself, but also inside the other meals in the carton, because the packaging for all the meals was loose.

I would really, really question the hygiene levels, but genuinely I'm not hating on the company. The macros and the food quality are good for largely most of the meals. I would love to give it a shot again, but now I'm a bit nervous about the hygiene levels, and I would love to discuss this more with someone in their operations team.

20 de abril de 2026
Opinión espontánea
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Respuesta de HomeCooks

Thank you for taking the time to leave such a detailed review, we genuinely appreciate it.

We can confirm the refund for your damaged meal has already been processed. Unfortunately packaging damage during transit is something we cannot always control. DPD vans carry a high volume of boxes and occasionally the pressure during delivery can cause damage. It's not something we take lightly and we do work hard to minimise it.

On hygiene, we want to reassure you that all of our chefs hold a 5 star food hygiene rating, and so do we as a business. The majority of our chefs are currently cooking out of SAlsa accredited kitchens, which represent the highest standard of food safety certification available. On top of that we are regularly inspected by the Environmental Health Office who carry out unannounced visits and random meal testing. Samples are sent to independent laboratories to check bacterial development over multiple days and all results have come back clear.


Thank you again for the honest feedback and for the kind words about the food.

Valorada con 4 estrellas sobre 5

Most of the meals are good quality

Most of the meals are good quality, some seem to have a little too much oil or fat but all in all a good meal prep service. They’re customer support is good, I had questioned some of the nutritional values and they were quick to come back and explain.

17 de abril de 2026
Opinión espontánea
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Respuesta de HomeCooks

Hi Matthew, thank you for the kind words and for taking the time to leave a review. Really glad you're enjoying the meals overall and that our team could help with your nutritional questions. The feedback on oil and fat levels is really useful and something we'll pass on to our chefs. We're always looking to improve so it's great to hear this kind of detail. Thanks for being part of HomeCooks!

Valorada con 5 estrellas sobre 5

I’ve been looking for authentic tasting…

I’ve been looking for authentic tasting ready meals for months.
I’ve tried a few. In fact many and I’ve only eaten four of your meals but I’m delighted! Wow the taste and presentation is on point. I look forward to them. My first was Thai green chicken with jasmine rice. It was absolutely delicious. I could smell its deliciousness when it arrived even though it was frozen.
I only wish the portions were bigger. I don’t mind paying a bit more. Well done to all these marvellous cooks. I manage ME/CFS and it devastates my energy. Cooking depletes me as with most activities so this really helps. Thankyou so much.

11 de marzo de 2026
Opinión espontánea
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Respuesta de HomeCooks

Thank you so much for this — it really means a lot to the whole team. The Thai green chicken is a favourite for good reason!
We completely hear you on portions and it's genuinely useful feedback we'll pass on. So glad HomeCooks is making things a little easier — that's exactly why we do this. Take care of yourself. 🙏
HomeCooks Team

Valorada con 5 estrellas sobre 5

It's so easy to order the meals

It's so easy to order the meals. They come well packaged & oh my goodness! The taste of each meal is amazing! The only way to describe them is 'real food'. No sloppy mash, lasagne is properly formed & the accompanying veggies are all so tasty. 100% recommend. Thank you

17 de febrero de 2026
Opinión espontánea
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Respuesta de HomeCooks

Thank you so much for this, "real food" is exactly what we're going for! Really glad the meals are hitting the mark and that everything arrived well packaged. We'll pass your kind words on to the kitchen team. See you next week! 🍽️
HomeCooks Team

Valorada con 5 estrellas sobre 5

So far so good!

Honestly, Homecooks has been a total game-changer for my lunches at the office. The food actually tastes like a proper home-cooked meal rather than those bland, processed ready meals you get at the supermarket. It’s so much better than ordering a takeaway, and more importantly it’s much kinder to my bank account. The variety is great and it’s saved me so much time on prep and washing up. I can’t recommend them enough if you want real food without the effort!

7 de marzo de 2026
Opinión espontánea
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Respuesta de HomeCooks

Hi Chris, thank you so much for this — it really made our day! That's exactly what HomeCooks is all about, real food that actually tastes like it was cooked with care, without the supermarket ready meal compromise. So glad it's working for your office lunches and saving you time too. We'll pass your kind words on to the chefs! 😊

Valorada con 4 estrellas sobre 5

Good customer service

Easy ordering, swift delivery, well packaged, one meal was missing, this was refunded and notified by email the same day, only down side no physical paperwork invoice in box with meals, so needed to search junk emails to find invoice/refund details. Tried 2 meals so far, one a little spicy for me but still enjoyable, meal sizes are substantial and have curbed my evening snacking.

27 de febrero de 2026
Opinión espontánea
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Respuesta de HomeCooks

Hi Helen, thank you for your kind review! We're glad to hear the ordering and delivery experience was smooth and that the missing meal was resolved quickly. That's exactly the standard we aim for. We appreciate the feedback on the paperwork — it's a valid point and something we'll look into. Really pleased to hear the meal sizes are hitting the spot and helping with the evening snacking! We hope you enjoy the rest of your meals.

Valorada con 5 estrellas sobre 5

Really tasty food

Me and my husband tried our first HomeCooks meal last night and we have really enjoyed it! (Lithuanian Garlic Chicken) We are looking forward to try out a different meal tonight!

24 de febrero de 2026
Opinión espontánea
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Respuesta de HomeCooks

Thank you Flory! So glad you and your husband enjoyed the Lithuanian Garlic Chicken — it's a fan favourite for good reason! Hope tonight's meal is just as good. Welcome to HomeCooks! 😊

Valorada con 5 estrellas sobre 5

Angels sent from God (the meals, and the staff!!)

Whenever I leave a review, I always like to balance out the positives with a few negatives, because surely something cannot be perfect... right? Well, wrong! In fact, very wrong. HomeCooks are 10/10, best of the best, 5 stars, amazing... you get the picture!

I've been with HomeCooks pretty much from the beginning, after seeing them at the Ideal Home Show, in 2022, and haven't looked back since! Their meals are super tasty, made by great independent chefs, in small batches. The meals are always full of flavour, and I love that the chefs are passionate about their cooking, which comes across in the dishes they make. 'Cooking' them at home is a breeze - microwaves within a few minutes, from frozen or chilled, and is super tasty.

If there was a tiny, tiny bit of improvement needed (if you really pushed me!) I'd have to say that portion sizes (both on the protein side, and on the 'sides' side, but especially with the sides) could be improved. I've had a couple of dishes where it has come with carrots, and I've spotted about 5 slices of carrot in the tray, which looks up at me with a tear in it's eye, but throwing some frozen veg in a jug in the microwave for a couple of minutes normally fixes that. Sometimes (rarely) I'll cook myself a bit of extra rice (one of those microwave pouches) but perhaps I'm just a bigger eater than others are (some may say greedy - I just say... enjoying the food so much I want more!!). But in all seriousness, especially as a main meal in the evening, I am left with a little 'if only there was a little bit more' or 'I could do with a small dessert' to just tide me over. Aside from that, I cannot complain, at all.

Promo guys (the ones I saw at the Ideal Home Show, at least!) are absolutely incredible. You guys rock, and I really, really hope that you're back again this year, so that I can see you again! Octavian... words cannot express how fudging brilliant you are. I've had to contact HomeCooks via email, on a few occasions, and have also been a part of their initial Facebook group, and Octavian is just elite. Such a great guy, and always super, super responsive to emails and messages. A credit to the team.

Oh... and the Good Grain partnership that's going on at the moment... AMAZING!! If you're considering adding some of their overnight oats to your HomeCooks delivery, then PLEASE listen to your head (and stomach!) and get them added. They're super tasty.

I've rambled on enough (just like in my emails to Support - oopsies!) but honestly, just give it a go once. The worst that can happen is you don't order the meals again. The best that can happen is you rely on the meals every day, and your oven goes to waste...!

Just a quick FYI for those that have tried the GoPuff meals, and haven't tried the subscription/website meals yet... try them! They're on another level - you'll wish you'd given them a go, because you'll get to try the best meals you've ever eaten! Take it from me - HomeCooks is a winner!

18 de febrero de 2026
Opinión espontánea
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Respuesta de HomeCooks

Edward, this genuinely made our day — what a review! We're so glad you found us at the Ideal Home Show back in 2022 and have been with us ever since. That means the world to us.

Your feedback on portion sizes is heard, especially on the sides and it's something we're always looking to improve. Though we love that you're enjoying the meals so much you want more!

And as for Octavian... we'll make sure he sees this. Pretty sure it'll make his week. 😄

Thank you for the love, Edward. Reviews like this are exactly why we do what we do. Hope to see you at the next show!

Valorada con 4 estrellas sobre 5

Top-notch customer service

Top-notch customer service. I like the meal selection too and the eco-friendly packaging. Sometimes the rice is a bit hard (on the sides) and as other reviewers have stated, the portion sizes are a bit small and the website needs some work. I also wish it were easier to just auto-select our usual meals every week, and that the same meals were available every week (sometimes I have to pick ones I don't really like because my favorites just aren't there that week). But overall I really like this.

17 de febrero de 2026
Opinión espontánea
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Respuesta de HomeCooks

Thank you so much for the kind words and for taking the time to leave such detailed feedback! Really glad you're enjoying the meals and that our customer service has hit the mark.

Your points on portion sizes, the rice, and meal rotation are all noted — these are things we're actively working on improving. The idea of auto-selecting favourite meals is a great one and something we'd love to make easier for our subscribers in the future.

Thanks again for sticking with us — it means a lot! 🙏

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