HomeCooks Opiniones 

309
TrustScore: 4.5 sobre 5

4,5

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Valorada con 4 estrellas sobre 5

Really big selection of prepped meals to choose from and easy to skip/order . I love that the meals are sectioned so veg is separate and everything doesn't merge into one splodge when heating!... Ver más

Valorada con 5 estrellas sobre 5

I was skeptical if I was going to like the food and if it would be filling but I was pleasantly surprised with the quality of the food. It was packaged well and survived being outside in the heatwave... Ver más

Valorada con 5 estrellas sobre 5

Excellent customer service and fantastic quality meals! I absolutely love the garlic chicken schnitzel and the chicken satay. They’re both delicious and always hit the spot. The lean mean lasagna is a... Ver más

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Valorada con 4 estrellas sobre 5

Having tried several meal prep options, Homecooks is delivery the one which has the tastiest meals. Have had one issue where the website didn't save my meals one week however that has been the only is... Ver más

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Información sobre la empresa

  1. Comida a domicilio
  2. Restaurante de comidas para llevar

Escrito por la empresa

About HomeCooks HomeCooks is a UK-wide chef-led meal delivery service. Every week, we bring together independent chefs from across the country to cook a rotating menu of freshly prepared meals, delivered frozen to your door. What makes us different: We don't cook the food ourselves. We work with 100+ independent chefs and small food businesses, from home-cooking specialists to established SME kitchens, who bring their own recipes, cultures, and passion to our platform. That's why our menu spans everything from Indonesian Rendang and Jamaican Stew Chicken to Italian Lasagne and British classics, with new dishes added every week. How it works: Sign up to a weekly subscription, choose a box of 6, 8, 10 or more meals from our rotating menu, and receive them frozen at your door via DPD. Meals are ready in 3 to 8 minutes in the microwave or oven. You can skip weeks, pause, or cancel any time through your account. Our meals are: - Cooked by independent chefs in registered UK kitchens - Frozen for freshness, no artificial preservatives added by us - Portioned as single servings, ideal for busy people, families, and anyone looking to eat well without cooking - Priced from £7.60 per meal, with free shipping on your first order We started as a London Facebook group connecting chefs with food lovers, grew to 30,000 members in months, and today deliver nationwide. The passion behind every meal comes from the chef who made it, and we're proud to give them a platform to reach kitchen tables across the UK. If you'd like to try us: home-cooks.co.uk Questions? support@homecooks.app


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4,5

Excelente

TrustScore: 4.5 sobre 5

309 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(309)

158 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I have been buying the meat pies for…

I have been buying the meat pies for quite a few years now and love them. The pastry is lovely and filling good. Just bought the quiche and definitely will buy more with my next order.

23 de abril de 2025
Opinión espontánea
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Respuesta de HomeCooks

Dear Mr East,

Thank you ever so much for your lovely review! We're absolutely chuffed that you've been enjoying our meat pies for all these years. It's brilliant customers like yourself who keep us going.

Delighted to hear that you've ventured into trying our quiche as well! That's smashing news. Your continued support means the world to us, and we're looking forward to fulfilling your next order.

Thanks again for taking the time to share your feedback. It truly makes our day!

Warmest regards,
The HomeCooks Team

Valorada con 5 estrellas sobre 5

Absolutely love Homecooks

Absolutely love Homecooks. It is truly unique - in that it directly connects you with local chefs and therefore supports local businesses, rather than faceless chains with dubious employee support.

The dishes are meticulously chosen through a process called Taste Testing / which means you also get a super cheap dinner in response to leaving them feedback… and if it makes the cut, all the better.

10 de abril de 2025
Opinión espontánea
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Respuesta de HomeCooks

Thank you for your lovely review, Jonny!
We're thrilled you appreciate Homecooks and our mission to connect customers with local chefs rather than faceless chains. Your enthusiasm for our Taste Testing process is brilliant to hear - it's how we ensure quality whilst offering great value.
Your support means everything to us and our community of talented chefs. We look forward to serving you many more delicious meals!
Warm regards,
The Homecooks Team

Valorada con 5 estrellas sobre 5

My favourite meal service by far

Have tried quite a few companies like this, but HomeCooks is by far my favourite. I've been getting HomeCooks delivered over the last 9 months or so and the quality of the dishes are great and worth every penny.

It's really helpful to track calories and portions, which HomeCooks does really well. Have also found the customer service to be super helpful too. Would recommend!

3 de abril de 2025
Opinión espontánea
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Respuesta de HomeCooks

Thank you for your wonderful review! We're delighted to hear that HomeCooks stands out as your favourite among similar services after trying us for the past 9 months.
We also appreciate your kind words about our customer service team. They're committed to providing the best possible experience for all our customers.
Thank you for recommending HomeCooks!

Valorada con 4 estrellas sobre 5

Great taste and experience

I’ve had 2 home cook deliveries so far. The shopping experience was seamless. And the customer service is amazing- a real human being got back to me in seconds (which is so rare now with everyone using bots). The delivery company they use is really good too. Most of the dishes very super tasty and they had a great variety of vegetarian options. I find it easy to use on work from home days to chuck it in the oven or microwave. The only reason to give 4 not 5 is the menu is limited - it doesn’t change very often - not a problem if you don’t mind repeating a couple of your favourites and the portion sizes for some of them are tiny compared to the price. After trying them once I’ve now narrowed down my favourites and stocked them up in my fridge.

11 de marzo de 2025
Opinión espontánea
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Respuesta de HomeCooks

Thank you for your review! We're thrilled you've enjoyed our seamless shopping experience, responsive customer service, and reliable delivery. It's great that our vegetarian options work well for your WFH days. We appreciate your feedback on our menu rotation and portion sizes - we're taking this on board as we improve. Glad you've found your favourites to stock up on!
Thank you,
The HomeCooks Team

Valorada con 5 estrellas sobre 5

Homecooks is great

Homecooks is great. Saves me a lot of time and meals are tasty

28 de marzo de 2025
Opinión espontánea
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Respuesta de HomeCooks

Dear Shannon,

Thank you for your wonderful review! We're delighted to hear that you're enjoying our meals and that Homecooks is helping you save time. We appreciate you taking a moment to share your positive experience.

Best regards,
HomeCooks Team

Valorada con 4 estrellas sobre 5

Good quality and convenient.

Food quality: no complaints.
There's a good selection, dishes are well described and include nutritional information and heating instructions.
The website looks good and it's easy enough to filter by various categories but it is very clunky with pages taking way too long to reload.
You get to choose the delivery day, though the earliest I found was five days out; I don't know whether that depends on the details of the order. They use DHL to deliver so you get a one-hour window on the day of delivery which is fine.
Packaging is not excessive, which is good.
Overall, a good and convenient service.

27 de marzo de 2025
Opinión espontánea
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Respuesta de HomeCooks

Dear John,

Thank you for your review. We appreciate your feedback on our food quality, website, and service. We are actively working to improve our website's performance to make navigation smoother and faster.

Best regards,
The HomeCooks Team

Valorada con 5 estrellas sobre 5

I just had the Portebello Mushroom…

I just had the Portebello Mushroom Rissotto - yum yum yum 😋
A nice size portion, great ingredients and a tasty dish in a few minutes - perfect for those busy days ❤️

25 de marzo de 2025
Opinión espontánea
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Respuesta de HomeCooks

Dear Tina,

Thank you for your lovely review! We're thrilled you enjoyed our dishes and found it both delicious and convenient. We appreciate you taking the time to share your positive experience.

Best regards,
HomeCooks Team

Valorada con 5 estrellas sobre 5

Great diversity in food.

26 de marzo de 2025
Opinión espontánea
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Respuesta de HomeCooks

Dear JK,

Thank you for your kind review highlighting the diversity of our food offerings. We're pleased our menu variety meets your expectations and appreciate you taking the time to share your feedback.

Best regards,
HomeCooks Team

Valorada con 4 estrellas sobre 5

I have been using Homecooks for a whole…

I have been using Homecooks for a whole now. I find the food on the whole very good, I have had a couple of hiccups but the problems were resolved immediately. Only downside is I think the delivery charge is a bit high.

26 de marzo de 2025
Opinión espontánea
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Respuesta de HomeCooks

Dear Lesley,

Thank you for taking the time to share your feedback. We're delighted to hear you're enjoying our meals and appreciate your positive experience with our customer service. We continually review our delivery charges and value customer input.

Best regards,
HomeCooks Team

Valorada con 4 estrellas sobre 5

Love Homecooks - it’s up and coming

I love HomeCooks! I wanted a healthier alternative to some of the ready meals that I normally rely on. The food is tasty and I can check out the nutritional stats which is something I struggle with when cooking at home from scratch.

Most dishes have been amazing, there’s been the odd one I haven’t been so keen on but this could be personal taste I guess.

I’ve found customer support really good - as there have been a few website glitches but hopefully these are being ironed out as they continue to develop.
I also love their points/rewards scheme and that you can gift free meals to friends occasionally.

Hoping for more new and exciting dishes soon!

21 de marzo de 2025
Opinión espontánea
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Respuesta de HomeCooks

Thank you for your fantastic review, Rebecca. We're thrilled that HomeCooks is helping you enjoy healthier meals and appreciate the nutritional transparency. Your feedback about our diverse menu, customer support, and rewards programme is incredibly valuable.
We're continuously working to improve our website and expand our menu with exciting new dishes. Thank you for being part of our community!
Best wishes,
The HomeCooks Team

Valorada con 5 estrellas sobre 5

Great service, good quality of food!

I've been subscribed to HomeCooks for the past few months and I found their service, quality of food and variety of choices great! The only possible downside I would say is it can get a bit pricey if there's no discount or vouchers applied but I guess it's the trade-off between readymade healthy food and price.

19 de marzo de 2025
Opinión espontánea
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Respuesta de HomeCooks

Thank you so much for your wonderful review! We're thrilled to hear you've been enjoying your HomeCooks subscription these past few months.
It's great to know that our service quality, food taste, and menu variety have all met your expectations. We work hard to provide delicious, healthy options for all our customers, so your positive feedback means a lot to us.
We understand your point about pricing. Quality ingredients and careful preparation do factor into our costs, and we appreciate your recognition of this trade-off. That said, we're always looking for ways to provide better value - be sure to keep an eye on your email for special promotions and loyalty rewards that might help make HomeCooks more affordable for you.
Thanks again for taking the time to share your experience. Your feedback helps us continue improving, and we look forward to serving you many more delicious meals!
The HomeCooks Team

Valorada con 1 estrellas sobre 5

Save your money!

In respect of the jerk chicken meal - utter rubbish. In respect of the "healthy" cottage pie - like a child made a bolognese and vomited it straight up. An overly sweet half-can of chopped tomatoes with some bits floating around and some mush on top. I can't believe what they charge for this dross. Style over substance.

19 de febrero de 2025
Opinión espontánea
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Respuesta de HomeCooks

Hi John,

We're sorry to hear that our meals didn’t meet your expectations. We take great pride in crafting high-quality, flavourful dishes, and it’s disappointing to learn that you felt otherwise.

We truly appreciate all feedback, as it helps us improve. If you'd be open to sharing more details, we'd love the opportunity to understand what went wrong and make it right. Please reach out to us at support@homecooks.app, and we’d be happy to discuss this further.

Best,
The HomeCooks Team

Valorada con 1 estrellas sobre 5

Jerk Chicken

I bought the ready to eat Caribbean Jerk Chicken by chef Anne Marie from a local shop for my son to take to work for lunch. The rice was stuck together and hard and the jerk chicken consisted of three child size bits of meat, not fit for purpose. There is no way the portion size was sufficient for an adult although the box stated 'serves 1'. I ended up making my own rice and jerk chicken thighs from scratch for him to take to work instead.

8 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love Home Cooks

I love Home Cooks. It's been a life saver in the last couple of months.Some dishes are better than others but overall it's really good value :) plus most dishes have quite natural ingredients. The customer service is greAt too :)

9 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

First sample meal awful taste…

I just received my first order from Home cooks and tried Cauliflower rice the microwave instructions were for 950 watts mine is 800 watts so I tried 3 and half mins a bit longer for chilled. The almond flakes burnt there was no taste of cauliflower and it wasn’t a nice taste I threw some away it was a small portion and utter waste of £4.95 I hope the rest of the order is a lot better

22 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Treat their repeat customers with…

Treat their repeat customers with contempt. Average food & Poor website.

Name changed 2 s*c 2 meet T&C’s

FACT I paid HC over £800 & was a subscribed repeat customer

FACT HC refunded something not delivered to a CANCELLED CARD

FACT I told them this and was dismissed with ‘that was the card you paid with’

FACT It was not the card I paid with. It was cancelled due to FRAUD over a month previously

FACT If a card cancelled to fraud is still being used I could have my bank account emptied

FACT I contacted them a SECOND time & sent screen shot evidence that I was correct

FACT They said

“Hi, s*c here! I can say with 100% certainty that that is the card you paid with”
s*c is the HEAD of customer services

FACT That response came within minutes & the evidence I sent was not addressed at all

FACT That was the LAST COMMUNICATION I have received from HC (they tried to call after having the review removed a 2nd time 18/10. I told them to email as I am autistic & can’t do calls… nothing)

FACT s*c WAS & IS 100% WRONG

FACT I spent a long time talking to my bank to check that it was cancelled. No payments had been taken from it for over a month

FACT I sent this evidence from a national bank to s*c at HC

FACT I was ignored

FACT I had to talk even longer with my bank to check if I would actually receive a
refund sent to a cancelled card, turns out I would

FACT I emailed HC’s again to tell them that would receive the refund, as I didn’t want them to refund me twice

(clearly at this point I was still assuming they were at least reading my emails

FACT Still no response from HC or s*c

FACT Me having to contact my bank about this, was me doing s*c’s job for them. It was & is not my responsibility to correct HC’s mistakes. I do not get paid for that, they do

FACT Even had s*c been 100% correct & the card they refunded to was the card I had made a payment from, that still was a VERY SERIOUS ISSUE that needed to be addressed not ignored

FACT Cancelling cards is one of the few immediate actions we & banks can take to stop everyone loosing more money from fraud. Had they managed to take a payment from that card that would have called into question my banks actions & how fraud is dealt with by the whole banking sector

FACT s*c didn’t EVEN REPLY TO ME, let alone investigate what could have been a really serious situation

FACT I wrote a review after waiting 24 hrs 4 a response

FACT in minutes of that review going live they unsubscribed me & closed my account

FACT Ironically & both indicatively of their customer service I am still getting emails from them asking me to review them,another job half done

FACT After a week I got an email telling me HC had reported the review for ‘hate speech’ & it was being investigated

FACT I have never had the results of this ‘investigation’

If it takes you a week to report something as hate speech,you have probably never experienced hate speech & it’s probably not hate speech

FACT It is not hate speech to call out privilege, ever, but especially if you use that privilege to silence others less privileged

FACT I am an autistic woman with three disabilities they knew this.This situation caused me a lot of stress & caused a worsening of my physical symptoms

FACT You do not get to the head of department in any company unless you embody the values of that company

FACT I didn’t want money or compensation, I wanted to understand what had happened & why To PROTECT MYSELF FROM FRAUD. I wanted HC to hear what I was telling them & take it seriously. As it was serious & could have been even more so. Instead I was dismissed and ignored.

I believe this was Intentional discrimination because I was neither male nor average. Having read other reviews, ‘just ignore it’ seems a repeated behaviour from the customer service team. What is the criteria for who gets ignored & who doesn’t?Because my issue was serious, I was not having a moan.It was a situation that needed action

Then when I held them to account by writing a review, at which point they could have contacted me to be accountable & reassure me that they would make sure no one else is treated this way, they chose instead to attempt to silence me,twice!

2 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional delicious meals

Very delicious meals, and there is such a huge variety of meals on there, spoilt for choice! Excellent customer support as well. The website is mostly easy to navigate, there are just some minor improvements to be made to it (which they told me they are working on). Ever since Tastily shut for business I was looking for an alternative and I'm really glad I found HomeCooks. Would highly recommend them to anyone who doesnt have the time (or doesnt want to make the effort) to fully cook from scratch, these meals are ideal.

14 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A lifesaver

A friend sent us a week’s worth of food from HomeCooks when we had our baby. Every meal was delicious, well prepared and stored/cooked well.
As a vegetarian it’s often hard to find good quality ready meals, HomeCooks Tofu Thai Green Curry and Lentil Bolognaise were particular highlights - truly a welcome end to what can be long and difficult days.

Will definitely be ordering for ourselves going forward

Credit where it’s due, highly recommend!

26 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rude & Completely Unmanageable! …

Possibly one of most unmanageable companies I’ve had to deal with! I scheduled a large meal delivery for Thursday 5th September, that in itself what a nightmare to sort out as the pricing was all wrong and their website is hard to use! I finally got the correct pricing and then ordered; I was informed by DHL (their chosen carrier) that the delivery would be on the Tuesday (2 days before). I questioned the delivery because it was due to go to my work address on that day and I wasn’t at work? I emailed Home Cooks immediately and they said it wouldn’t be a problem to sort out and change the address and then I get a notification to say it’s coming the following day on the Wednesday?
I questioned how the food would be stored because I wasn’t expecting it to come the following day DHL informed that it would be delivered on Thursday! The original date… It was really frustrating and a caused me a lot of anxiety. I emailed Home Cooks to find out what was going on and basically they’ve said they’ve withdrawn my subscription (basically because I’ve had delivery and pricing issues)
The very fact they cannot sort the correct delivery days out; Makes me cringe what the Food would be like after 2-3 of being held by DHL! Never again

3 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impressive service

Impressive service! The home-cooked meals were delicious and authentic. Fresh ingredients, generous portions, and warm, friendly service. Highly recommend!

21 de agosto de 2024
Opinión espontánea

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