Bought something, did not recieve my purchase despite the fact I got a payment confirmation. Send a message trough the contact form to ask for an update, still waiting for a response. Update: cont... Ver más
La empresa ha respondido
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Bought something, did not recieve my purchase despite the fact I got a payment confirmation. Send a message trough the contact form to ask for an update, still waiting for a response. Update: cont... Ver más
La empresa ha respondido
Gave me wrong product, description says works with mac but after purchase the product given from mcafee doesnt work with mac, requested refund from mcafee, they are currently processing it with home... Ver más
I ordered McAfee Total Protection for 10 devices with a U.S. license, as the purchase was made in the United States. However, I received a McAfee LiveSafe code intended for European regions—a differen... Ver más
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Two months before the renewal of my product, Home-Use sends me an email with a promotion (discount 10%) to renew my product. I immediately renew my product but had to notice that the start date of th... Ver más
La empresa ha respondido
SaasForce BV is an authorized reseller of anti-virus software. Whether you use your home computer for playing online games or telecommuting, your computer is an investment that needs to be protected from internet viruses.
Lijndonk 4, unit 00.1B, 4825, Breda, Holanda
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 20% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Prompt support was provided, so I can continue with the McAfee renewal.
Thanks a lot !
Cannot install and when connecting ti support could not get assistance. Want to cancel.
Très mauvaise expérience et vous ne me reprendrai plus. J'ai acheté mcaffee pour mon cellulaire parce qu'on indiquait que ça faisait pour plusieurs types d'appareils et je n'ai jamais pu l'installer.
Received the wrong software and never received a response to rectify the situation.
Thanks I had a very quick delivery with my order.
I was really satisfied with their service. I had a problem but their support team solved my problem quickly.
It didn't take them long to install it. It is supposed to rain day after tomorrow so I will see how it works.
Received a mail to update my account, payed and a few moments later I received the required serialnumber
Horrible customer service. Ignoring all my attempts at contacting them to get a refund!
I purchased a one year prepaid AV code from them but found a better price elsewhere so I requested a refund, THE NEXT DAY. I’ve sent multiple emails to them regarding this and they have ignored me. I followed all their instructions regarding the refund request and they have yet to contact me.
EU law states that consumers must send in the refund request within 14 days of receiving the product, which I did. EU law also states that the company MUST refund the money within 14 days of receiving the request, which they have not. So not only are they ignoring me, but they are breaking EU law by doing so.
I highly recommend you to look elsewhere for a safe online purchase.

Respuesta de Home-Use
Negatief: het duurt te lang eer de licentiecode per e-mail doorgestuurd wordt.
Positief: ik had ongewild een dubbele aankoop gedaan. Na telefonisch contact met een zeer vriendelijke dame bij de klantendienst, werd één van beide aankopen zonder problemen en snel terugbetaald.
Correct delivery and easy installation of software products, at a good price
Nice to receive a discount. But again another account with a proper password. With a program to use once in a year can is it be confusing. Which was the login to use, which password was used?
snelle levering en goede begeleiding bij installeren
Op mijn vraag kreeg ik per mail de volgende dag al de juiste gegevens door. De installatie verliep probleemloos ! Zeer tevreden !
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