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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had our CCTV cameras installed by this company a few years ago. Just had all cameras upgraded to a newer version, using the same company as we found them to be very reliable and helpful the first tim... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Absolutely loved my cameras had them installed over 3 years a go, but alas one has stopped working and another is on its way out, but l can not fault the company, and cannot afford to up grade

Valorada con 5 estrellas sobre 5

Extremely impressed with Home CCTV & Alarms. We have had 3 cameras installed by their engineer, James. He was knowledgeable, efficient and very helpful and has done an excellent installation. He had... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had our cameras upgraded today by Homecctv. There engineer james was amazing from start to finish. He was respectful of our property, very friendly & very knowledgeable. He explained everything to u... Ver más

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Información sobre la empresa

  1. Tienda de equipos de seguridad
  2. Tienda de alarmas antirrobo

Escrito por la empresa

Home CCTV Ltd is a family run business providing CCTV & Smart Alarm installations covering most of the North of England. Established in 2016 to provide first class systems for homeowners, initially choosing to focus solely on CCTV, but have now extended our experience and service to Smart Alarms and also for commercial premises. Our systems are designed to be easy to use, regardless of your level of technical ability. We pride ourselves on providing great customer service, with an ever-growing customer base which now exceeds 8000 satisfied customers.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

185 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(185)

28 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Recommend 100%. Amazing small business

Would highly recommend this small business . Customer service that I have never experienced before , always there for help and advice . Instillation was easy and hassle
free. No hard selling or pressure which was nice as I am a single woman .
100% satisfaction in all aspects of the camera’s being fitted and the aftercare . 5 star all the way

19 de julio de 2024
Opinión espontánea
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Respuesta de Homecctv

Hi Shona, Thank you so much for your 5 Star lovely review! I am so pleased we ticked all your boxes from start to finish and even into after care, this is the exact experience we want all our customers to have so i am so pleased again we have delivered :)

Valorada con 5 estrellas sobre 5

Fantastic service from beginning to…

Fantastic service from beginning to end. We had four cameras fitted which were the best quality the men who installed them knew their stuff and guided us through the app. We have had them for 2 years and there was a problem with one of the cameras. When i contacted them they could see the problem and was out the next day and replaced the camera.
I cant recommend them enough excellent customer service and quality product.

16 de junio de 2025
Opinión espontánea
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Respuesta de Homecctv

Thanks David for taking the time to leave us this 5-Star review. We really appreciate it and thankyou for mentioning our award-winning aftercare, It is something we work very hard on and we are very proud of it.

Valorada con 5 estrellas sobre 5

Home cctv

The respect to myself and property easy clean instalation very friendly and helps what it all does fantastic service

16 de junio de 2025
Opinión espontánea
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Respuesta de Homecctv

Thank you Marion for taking the time to leave us this 5-Star review

Valorada con 5 estrellas sobre 5

It is a very good system but you buy…

I do have the alarm. It is a very good system, love it I did ask for the CCTV but it is far too expensive.

29 de julio de 2024
Opinión espontánea
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Respuesta de Homecctv

Thank you so much for taking the time to leave us this 5-Star review.
We are glad you are super happy with your new Smart Alarm.
When deciding between cameras or an alarm the alarms often work out as a lower order value than the cameras. When purchasing both together we can offer a bulk discount which usually works out as the most economic solution and the best coverage. Hopefully we will be able to meet your budget for cameras soon. Keep an eye out for our "existing customer" promotional emails.

Valorada con 5 estrellas sobre 5

Dennis

Contacted Home CCTV after reading the reviews. Charlie came to carry out survey, very knowledgeable, helpful and informative about system and the Company. A big thank you to Jamie who installed 3 cameras and helped with the set up on phones and TV. Brilliant job, very friendly and
professional. No problem in recommending to all

10 de junio de 2025
Opinión espontánea
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Respuesta de Homecctv

Thank you very much for this 5-Star review Hazel.
People often read our great reviews and think they are too good and must be fabricated so I'm glad to hear you had the same great experience you had read about yourself.
I will, of course, pass on your praise to Charlie and Jamie too.
Thanks again.

Valorada con 5 estrellas sobre 5

Had our cameras upgraded today by…

Had our cameras upgraded today by Homecctv. There engineer james was amazing from start to finish. He was respectful of our property, very friendly & very knowledgeable. He
explained everything to us regarding our upgrade & was very patient when showing us how to work & do things with cameras on our phones. Would highly recommend Home cctv. James you was a superstar...

19 de mayo de 2025
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Respuesta de Homecctv

Thanks Tracy for taking the time to leave us this 5-Star review.
We are glad you are enjoying your upgrade and we will feed back to James your gratitude for the excellent customer service he seems to have provided you. We are blessed to have such a great team and such lovely customers.

Valorada con 5 estrellas sobre 5

Thankyou home cctv

What a great company this is,James has just been out and changed my box for me,what a lovely polite young man he is, he also took time out to explain and show me things, keep up the great work James and thankyou home cctv

12 de mayo de 2025
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Respuesta de Homecctv

Thanks Sarah for this 5-Star review, Always great to have repeat customers and I shall pass on your positive feedback to James

Valorada con 5 estrellas sobre 5

Upgrade on cameras

Had james here today to upgrade our cameras.Lovely guy nothing was too much trouble.Made sure we where happy with everything and didn't have any questions.All done and very pleased with them.So much better.Thankyou

12 de mayo de 2025
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Respuesta de Homecctv

Thanks Samantha for this 5-Star review, Always great to have repeat customers and I shall pass on your positive feedback to James

Valorada con 5 estrellas sobre 5

home security cameras and alarms

this is our second visit to these folks originally had our cameras installed in august 2019 today we have had ours upgraded joe was superb from start to finish very professional and knowledgeable not just about the security cameras but we also enquired about the alarm systems too , install was very smooth from start to finish we wont be going nowhere else there`s a reason why these have high review rating they are the best .

9 de mayo de 2025
Opinión espontánea
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Respuesta de Homecctv

Thank you so much for your lovely 5 star review, its great to hear that over all these years you have been with us that everything is still 5 star! :)

Valorada con 5 estrellas sobre 5

Extremely impressed with Home CCTV &…

Extremely impressed with Home CCTV & Alarms. We have had 3 cameras installed by their engineer, James. He was knowledgeable, efficient and very helpful and has done an excellent installation. He had endless patience with us, went through everything thoroughly. We were so impressed that we are using them to have our house alarm upgraded and hoping that it will be James who fits it.

1 de mayo de 2025
Opinión espontánea
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Respuesta de Homecctv

Many thanks for taking the time to leave us this 5-Star review Wendy.
We are glad you love the CCTV and are sure you'll love the new Smart Alarm even more!
I'll be sure to pass on your compliments to James too.

Valorada con 5 estrellas sobre 5

Look no further than HOME CCTV Ltd!

I highly recommend HOME CCTV Ltd for their reliable and expert CCTV services!

They installed my system in 2021, and from the initial consultation to ongoing support, their team has been fantastic.

I've consistently found them to be professional, knowledgeable, and genuinely friendly. They are quick to respond online and dependable when arranging on-site visits. Their phone support is always helpful, transparent, and honest, making communication easy.

My recent experience with James truly showcased their problem-solving skills. After a builder accidentally clipped the wires to my CCTV over a year ago, James expertly tackled the reconnection. Despite the unknown challenges, he remained professional, kept me informed, and was incredibly reassuring.

James was exceptionally considerate of our needs, going the extra mile to ensure a seamless service. He also provided valuable information about potential upgrades without any pressure and efficiently got my existing system working again.

For a company that combines expertise with outstanding customer care, look no further than HOME CCTV Ltd!

24 de abril de 2025
Opinión espontánea
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Respuesta de Homecctv

Well what can we say, this 5-Star review almost made us blush!
Thank you so much for making the time to leave such a useful review.
We will pass on your high praise to James too.
Thanks again.

Valorada con 5 estrellas sobre 5

Installation of 4 camera system.

This is a very professional company as a whole. The office team are always aware of my set up and able to help with any queries. The fitting team are obviously well trained and know what they are doing. Our fitter was Trevor and he was really on the ball. He gave me good advice about the location of the cameras and then proceeded to fit them in a tidy and timely fashion. When he finished he went through the installation of the app witj us and helped us set this up on our phones too. My overall experience was just what you hope for from professional tradespeople. I would have no problem recommending Home CCTV.

28 de abril de 2025
Opinión espontánea
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Respuesta de Homecctv

Thank you for this 5-Star review Chris.
As a team we all try really hard to offer a high level of service so it is lovely when it is appreciated.

Valorada con 5 estrellas sobre 5

Hard drive replacement

Had James round to replace the hard drive and change the powers packs. A first class service and a top guy, went through all the settings with me to make sure all was in order. Thanks Geoff

24 de abril de 2025
Opinión espontánea
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Respuesta de Homecctv

Thank you so much for this 5-Star review Geoff. We work hard to provide our customers with a high level of aftercare so we appreciate the great feedback about James too.

Valorada con 5 estrellas sobre 5

Quality workmanship

I have just had James back to rectify a faulty cable issue , it was not easy , but he showed great attention to detail and is very focused on looking after the customer . He is time served and knows what he is doing , a great asset for any business is having outstanding staff .

24 de abril de 2025
Opinión espontánea
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Respuesta de Homecctv

Thank you so much for your kind feedback, we take great pride in our back up service so its lovely to hear these comments, thank you :)

Valorada con 5 estrellas sobre 5

Kevin came & gave me a quote I had…

Kevin came & gave me a quote I had researched this company prior to requesting, he was very polite & respectful of my property answered all questions throughly, communication re installation was excellent & Joel was again professional polite respectful & patient , the quality is excellent & easy to use & extremely well priced for what you get. Do not hesitate to choose this company I gave it 5 stars for a reason! Thanks again Home CCTV keep doing what you do best
Joanne Linley

22 de abril de 2025
Opinión espontánea
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Respuesta de Homecctv

Thank you so much for this 5-Star review Joanne, I will pass on your high praise to Joel & Kevin too. Thanks again

Valorada con 5 estrellas sobre 5

Great company, highly recommended

Great service from start to finish, Kevin came to survey and was great and then Trev came to install. Nothing was too much trouble for Trev a lovely young guy who was respectful of my property and keen to ensure that I was happy with the installation, he also showed me everything so I knew exactly how to operate it all. Also, thanks to Jack, James and Rob, communication was great and they kept me updated as to what was happening. Great company to work with highly recommended.

22 de abril de 2025
Opinión espontánea
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Respuesta de Homecctv

What a lovely 5-Star review Fiona, Thank you so much for making time to mention so many of the team. We all work hard together to deliver the same 5-star service every time.

Valorada con 5 estrellas sobre 5

Brilliant service

Trevor did a fantastic job. He was friendly and approachable. Everything was explained clearly and everything was really professionally carried out. I'm impressed by the way he helped us use the app. Definitely recommend 💯 %

8 de abril de 2025
Opinión espontánea
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Respuesta de Homecctv

Thanks Elizabeth for this 5-Star review. Trev is a great member of our team. I will pass on your high praise to him.

Valorada con 5 estrellas sobre 5

Amazing service all the time

Amazing service all the time. Had a hardware problem that was sorted quickly and efficiently. James the engineer was amazing and very knowledgeable.. offering further advice .. many thanks guys

20 de marzo de 2025
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Respuesta de Homecctv

Thanks Lynn for your very kind words, we are so pleased you're happy with everything :)

Valorada con 5 estrellas sobre 5

Exceptional Company Experience

The whole experience has been really smooth. Had a character in Kevin, the regional manager came to talk us through the cost and to view the camera’s. We agreed to the cost and a date for fitting was provided there then, it was only a week for fitting which took place today. The fitter James is a credit to the business. The cover up of the wires was exceptional, the quality of the tutoring on the hard drive and phone app was spot on. It was also great that you could have a laugh with him while he cracked on with his job. Thanks James it was a pleasure to meet you .

28 de marzo de 2025
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Respuesta de Homecctv

Thank you Andrew for your lovely comments and your 5-Star review.
We are really pleased you are happy with everything and we will pass on your praise to Kevin and James.

Valorada con 5 estrellas sobre 5

EXCEPTIONAL IS THE ONLY WORD FOR THESE GUYS !!

We have security cameras and house alarm with these guys. Everything from instalment to aftercare has been second to none one. I have had to contact them on a handful of occasions over the years and the response is RAPID !! I use messenger to contact them and it seems no matter what time of the day they respond immediately!! Without doubt the best customer service you could ask for and nothing is too much trouble. Seriously, anyone considering using these guys …. Don’t hesitate ! You won’t be disappointed!

26 de marzo de 2025
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Respuesta de Homecctv

Thank you Heather, for this 5-Star review and the recommendation. We are a solid believer in aftercare and believe it does indeed make us the obvious choice. Thanks again

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