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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had our CCTV cameras installed by this company a few years ago. Just had all cameras upgraded to a newer version, using the same company as we found them to be very reliable and helpful the first tim... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Absolutely loved my cameras had them installed over 3 years a go, but alas one has stopped working and another is on its way out, but l can not fault the company, and cannot afford to up grade

Valorada con 5 estrellas sobre 5

Extremely impressed with Home CCTV & Alarms. We have had 3 cameras installed by their engineer, James. He was knowledgeable, efficient and very helpful and has done an excellent installation. He had... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had our cameras upgraded today by Homecctv. There engineer james was amazing from start to finish. He was respectful of our property, very friendly & very knowledgeable. He explained everything to u... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de equipos de seguridad
  2. Tienda de alarmas antirrobo

Escrito por la empresa

Home CCTV Ltd is a family run business providing CCTV & Smart Alarm installations covering most of the North of England. Established in 2016 to provide first class systems for homeowners, initially choosing to focus solely on CCTV, but have now extended our experience and service to Smart Alarms and also for commercial premises. Our systems are designed to be easy to use, regardless of your level of technical ability. We pride ourselves on providing great customer service, with an ever-growing customer base which now exceeds 8000 satisfied customers.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

185 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(185)

28 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Arrived on the job the time I was given…

Arrived on the job the time I was given very good professional job done no mess very polite went through all the tec with me

28 de mayo de 2024
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Respuesta de Homecctv

Thanks very much for taking the time to leave this 5 star review. We appreciate it

Valorada con 5 estrellas sobre 5

Faultless

Professional, knowledgeable, friendly and arrived as planned

10 de junio de 2024
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Respuesta de Homecctv

Thanks very much Angela for taking the time to leave this 5 star review. We appreciate it

Valorada con 5 estrellas sobre 5

An amazing company

An amazing company, thank you for all your help. K&M

27 de mayo de 2024
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Respuesta de Homecctv

We really appreciate you taking the time to leave this positive feedback, thank you very much.

Valorada con 5 estrellas sobre 5

After a conversation with the main man…

After a conversation with the main man they rectified the problem straight away free of charge even though it wasn’t really their fault and the operative who they sent was excellent

14 de junio de 2024
Opinión espontánea
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Respuesta de Homecctv

Many thanks Brendan, Glad Trev was able to get everything working correctly for you yesterday. Any issues, just give us a call on 01132581999

Valorada con 5 estrellas sobre 5

Simply the best

They have been brilliant with me. I'm disabled and they are just amazing x

7 de junio de 2024
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Respuesta de Homecctv

You are more than welcome Gerry, thank you for making the time to leave this review.

Valorada con 5 estrellas sobre 5

The cameras we was told would be able…

The cameras we was told would be able to zoom in and see reg plates on cars, sadly can not without pixilating, had probs with cameras and sensors and only now almost a year on are they getting sorted.

Edited: As now had a new member of staff come out and sort cameras (and alarm sensors, that batts was dead) So far spot on.

When you phone with any problems they do listen, and setup a date for a member of staff to attend, Only thing i would add if your looking at getting this system, Go for the best cameras.

17 de agosto de 2023
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Respuesta de Homecctv

Thank you for the update to this review. We will always endeavor to improve.

Valorada con 5 estrellas sobre 5

Great service and amazing product

Great service and amazing product. I now have both the cctv and the alarm from Homecctv and I’m really impressed. Happy to recommend!!

28 de mayo de 2024
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Respuesta de Homecctv

Thanks for the great feedback Jacqueline, Having the cameras and the alarm is truly a "belt & braces" solution which we now recommend for everyone.

Valorada con 5 estrellas sobre 5

What a great service by a reputable…

What a great service by a reputable company using quality products.professional guys and offer a great after service if you ever need them,their prompt polite and do a great clean job.5*’s for this company.

11 de junio de 2024
Opinión espontánea
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Respuesta de Homecctv

Thanks for the great feedback Annette, We do our best and it's lovely that you've taken the time to leave such positive feedback.

Valorada con 5 estrellas sobre 5

Alarm and CCTV install …

Excellent service from start to install day
No pressure survey good solid advice from knowledgable surveyors
Would definitely recommend

10 de junio de 2024
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Respuesta de Homecctv

Thanks for the great feedback Andy, We do our best and we appreciate the positive feedback.

Valorada con 5 estrellas sobre 5

Amazing after few years still there when you need them.

We was having jobs done out back and need to take our camera down for a while.
We’ve had them in for a couple of years but I had to ring to get to know how to get to screws that held them to the wall.
We had already tried lol.
They were absolutely great sent us a video if exactly what too do.
We was doing it right it was just we had to put more pressure on.
Thanks again for your help.

25 de mayo de 2024
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Respuesta de Homecctv

Thanks for the great feedback Glynis, We are always happy to help in any way we can and it's lovely that you've taken the time to leave such positive feedback.

Valorada con 5 estrellas sobre 5

Absolutely fantastic company

Absolutely fantastic company. I started off with 2 cameras and now have a 3rd. I couldn't be happier with the after sales service too. Always keen to help with any query and the install engineers are very polite, friendly and helpful. I would recommend them to everyone!! without a second thought!! well done Homecctv team x

15 de marzo de 2024
Opinión espontánea
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Respuesta de Homecctv

Thanks for the great feedback Angela, We take care to only add polite friendly team members to our ever-growing family business. it's lovely that you've taken the time to leave such positive feedback.

Valorada con 3 estrellas sobre 5

Limited aftersales support or contact.

Issues experienced have now been resolved. But had a CCTV & Camera Install undertaken on Monday 4th December 2023, unfortunately i experienced a poor installation, wonky white door contacts on a brown door, CCTV camera's installed at a height i struggle to maintain, as night light attracts spiders for moths etc. Once completed, no customer support just a monthly maintenance fee, with little or no contact. They have now tried to contact to remediate, however i am constantly busy or out of the country, so this hasnt been rectified as yet.

23 de mayo de 2024
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Respuesta de Homecctv

Hi John, Sorry to hear you were not happy with parts of the original install, we normally don't contact customers after every install as we expect everything to be perfect and we normally check everything is correct before we leave on the day of install. However we are always available if you needed to discuss any problems or need assistance. Your system was installed over 2 years ago so we are surprised to be finding out now there was an issue. We had spoke to you a few weeks ago to discuss and to arrange to come back to resolve any issues you might have and you even enquired about adding another camera however since then we cannot seem to get hold of you? We have called many, many times but you have still not got back to us? So when your ready let us know and we would be more than happy to come out and see you to discuss what needed rectifying and of course the extra camera.

Many thanks

Damien
******************************
Hi John,

I have tried numerous times again to contact you to follow up from our visit to rectify the issues on the 11th of September, however i do know you are constantly out of the country working so this can be difficult to get hold of you. As you were there on the 11th of September when we completed the work and signed it off with our installer i am assuming you are now happy with the resolution. If you do need anything else or have any further questions then please feel free to contact us.

Many thanks

Valorada con 5 estrellas sobre 5

Always on hand to help with any issues

Always on hand to help with any issues, great service 5*

28 de mayo de 2024
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Respuesta de Homecctv

Thanks for the great feedback Alison, As you say, we are only a phone call away.
Thank you for taking the time to leave such positive feedback.

Valorada con 5 estrellas sobre 5

Awesome service

This company do what they promise to do. Had the Cctv system for several years now and only needed support once which was dealt with very quickly. Highly recommend this business for any Cctv or alarm requirements.

26 de mayo de 2024
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Respuesta de Homecctv

Thanks for the great feedback Peter, It's great that you've had the system for years and only needed our help once but when you did we are only a phone call away.
Thank you for taking the time to leave such positive feedback.

Valorada con 5 estrellas sobre 5

Cardwell

We have cameras 🎥 installed and they did a fab job the after sales/Service is second to none
Well recommend

13 de marzo de 2024
Opinión espontánea
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Respuesta de Homecctv

Thanks for the great feedback Alison,
Thank you for taking the time to leave such positive feedback.

Valorada con 5 estrellas sobre 5

Problem solved in minutes

We had our cctv installed a year ago, However we have changed our broadband provider and couldn't access it on our phones even though it was still on the tv, I contacted home CCTV about this and they got back to me within 5 minutes to tell me what to do, I received a video on what I needed to do and it was resolved within 10 mins. They have been absolutely amazing through and through. Would highly recommend them 😀

23 de mayo de 2024
Opinión espontánea
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Respuesta de Homecctv

Hi Paula,
It’s our pleasure, thanks for the positive feedback 😊

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