Excellent service. The courier service didn’t delivery the table top but Nick from customer liaised with them to ensure in arrived promptly. I’m very pleased with the quality of the table and chairs... Ver más
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Consulta las opiniones de los clientes
Mirror arrived broken, no fault of seller and seller went above and beyond to ensure the mirror was replaced in a timely manner an kept up good communication through. Great service.
Despite one chair being damaged in my order jn transit, Nick in customer support was exceptional in replacing it and communicating with me. The chairs are very comfortable and supportive as dining/des... Ver más
La empresa ha respondido
The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- también en la categoría
- Fábrica de muebles
- Tienda de muebles de exterior
- Tienda de muebles de mimbre
Escrito por la empresa
Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.
Información de contacto
Unit 8 & 9. Whitehill Industrial Estate, SN4 7DB, Swindon, Reino Unido
- +44 01793 290015
- hello@homegardendirect.co.uk
- homegardendirect.co.uk
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Poor quality goods
Poor quality goods, first delivery was all battered and chipped, second was covered in dirty dried marks. Sent back, not wanting a replacement.

Respuesta de Home Garden Direct
Delivery driver refused to take item of…
Delivery driver refused to take item of van. Called home direct and they had no interest in trying to resolve it. Only concern was a refund couldn’t be issued until delivery co confirm they still had item.
Ordered elsewhere and no problems at all.

Respuesta de Home Garden Direct
Would recommend!
Ordered a chest of draws, so fast delivery notification and customer care all the way until delivered.
Quality is solid over the moon.
Would 100% recommend.
Thankyou.

Respuesta de Home Garden Direct
I couldn’t speak highly enough of how…
I couldn’t speak highly enough of how impressive the service provided from the date of order until receipt of the item.
Nick in customer care has been fantastic throughout

Respuesta de Home Garden Direct

Respuesta de Home Garden Direct
really great company
really great company, ordered 2 dining chairs. the delivery was very quick and the chairs are gorgeous. staff answered any questions I had really quick. definitely recommend 5*

Respuesta de Home Garden Direct
This is so funny
This is so funny, I went on here to leave a review because the customer service from Nick was so good and it seems I'm not the only one :-). Things can go a little wrong sometimes but when you ask for it to be sorted and you get a really prompt, kind and professional response, and the issue is completely resolved what could have been a 3 star becomes a 5.

Respuesta de Home Garden Direct

Respuesta de Home Garden Direct
Great Customer Service by Nick
Nick dealt with my query efficiently and was very friendly, also checking if there was anything else I require. He ordered my replacement parts swiftly and they arrived with a couple of days. Nick followed up on the delivery to ensure all was well. Looking forward to assembling my unit. Great customer service.

Respuesta de Home Garden Direct

Respuesta de Home Garden Direct
Brilliant
I purchased a sage green sideboard from your company and although flat packed it built up beautifully and it was cheaper than elsewhere for same item very impressed Home and Garden 👏

Respuesta de Home Garden Direct
I ordered a tv unit it was so easy to…
I ordered a tv unit it was so easy to build on my own amazing quality very happy with it

Respuesta de Home Garden Direct
Mirror itself is lovely and good price
Mirror itself is lovely and good price. Terrible experience with the delivery company used Furdeco which sadly would make me not order from the site again

Respuesta de Home Garden Direct
I am so pleased with the mirror I…
I am so pleased with the mirror I ordered. It is exactly as pictured and arrived very quickly and in perfect condition. Thank you

Respuesta de Home Garden Direct
Thank you
Thank you, couldn’t be more helpful and
I’m very pleased with my beautiful chairs
Thank you

Respuesta de Home Garden Direct
Excellent Customer Service
Beautiful Mirror but unfortunately was damaged on delivery. I contacted the supplier immediately and spoke to Nick who was absolutely perfect! He was polite, professional and very sympathetic. I was asked how I would like to proceed and when I chose my preference it was dealt with immediately without any fuss. I would certainly buy from this supplier again.

Respuesta de Home Garden Direct
I recently purchased a shoe cabinet…
I recently purchased a shoe cabinet from this companies website and when it arrived, unfortunately he had a few marks on it which I was unhappy with. After speaking to Nick, I could not have been happier. He dealt with my problem very effectively and I now have a show cabinet just as described on there website. He kept me updated every step of the way and could not have been more helpful. I would definitely recommend. Thank you again Nick.

Respuesta de Home Garden Direct
Great customer service.
I’m very pleased with the sofa I purchased. It is exactly as shown in the website.
I was also very pleased with the customer service I received. When the initial item didn’t arrive on the expected day (an issue with the delivery company) an agent immediately stepped in and sorted everything out with an alternative delivery company. He kept me informed through your the process. Ten out of ten for customer care!

Respuesta de Home Garden Direct
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