Despite one chair being damaged in my order jn transit, Nick in customer support was exceptional in replacing it and communicating with me. The chairs are very comfortable and supportive as dining/des... Ver más
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Despite one chair being damaged in my order jn transit, Nick in customer support was exceptional in replacing it and communicating with me. The chairs are very comfortable and supportive as dining/des... Ver más
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The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Ver más
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One of three parcels was missing, not the fault of Home Garden Direct but they were very helpful in ensuring the third parcel was tracked down. Their communication was excellent. The product we pu... Ver más
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Delivery of our chairs was very straightforward. Unfortunately on opening two of the bases were broken. I messaged home garden on Friday evening including photographs. First thing on Monday morning Ni... Ver más
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Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.
Unit 8 & 9. Whitehill Industrial Estate, SN4 7DB, Swindon, Reino Unido
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Quick delivery and lovely chairs, perfect match for my oak table.

Respuesta de Home Garden Direct
Despite one chair being damaged in my order jn transit, Nick in customer support was exceptional in replacing it and communicating with me. The chairs are very comfortable and supportive as dining/desk chairs just as was stated on the website. Very happy will use this company again.

Respuesta de Home Garden Direct
Very easy & straight from ordering to delivery. The product delivered was to a high standard and the customer service and delivery staff were absolutely excellent. I can’t recommend this company enough! Excellent service in every way

Respuesta de Home Garden Direct
The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady.
Fortunately my son was visiting and he was able to assemble it for me.
I asked the delivery driver about this fact and he showed me his cell phone screen showing the Delivery Only box ticked. His screen gave many options re assembly which I would have considered.
I would have had to return the purchase otherwise.

Respuesta de Home Garden Direct
Mirror was well package, it was straight forward from order to delivery. Kept updated. An excellent service.

Respuesta de Home Garden Direct
Excellent products and service and very competitive

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excellent website great prices and speedy delivery

Respuesta de Home Garden Direct
delivered on time easy to assemble
product as advertised.

Respuesta de Home Garden Direct
As a previous garden centre manager I always brought very expensive garden furniture, but now I am no longer in that industry i decided to try different furniture and I have to say for the price, quality of the furniture I brought I was over the moon.
There was also an incident with one of my cushion, (my thought) so I tried to buy a replacement and i Spoke to Nick at customer services and he arranged a replacement free of charge. I couldn’t believe it and he certainly made my day. No more spending £1000s on furniture anymore, I will definitely stay with this company and brand for furniture moving forward. Thank you Nick. Extremely happy customer.

Respuesta de Home Garden Direct
Bought the Demeter Garden Sofa set and love it. So versatile and have had it in several combinations already. The ordering process was smooth, delivery was great and to the garden, and a minor problem was sorted out by Nick in Customer Services who was fantastic.

Respuesta de Home Garden Direct
My garden furniture is lovely and my whole experience of shopping with Home Garden Direct was great, smooth ordering process and accurate delivery estimates, updates on the despatch and delivery were good.
The furniture is great quality and looks lovely in my garden.

Respuesta de Home Garden Direct
Lovely strong umbrella and base, easy to assemble and works just great !

Respuesta de Home Garden Direct
DHL delivered my parcel to the wrong address., After one single call to home garden direct and a new parcel was on its way . . Excellent customer service shame DHL don't provide the same.

Respuesta de Home Garden Direct
Excellent service and quick delivery. Love our new garden furniture. Nick in customer services was brilliant

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Great website, easy to navigate and very happy with the cantilever parasol. Delivery was excellent, the courier used was very good and kept us informed via email and text, plus a phone call on the day. Very happy with Home Garden Direct and would happily order again.

Respuesta de Home Garden Direct
After explanation regarding lost email received apologies and new cushion. Very satisfactory outcome thank you.

Respuesta de Home Garden Direct
Mirror is beautiful,goes with my newly decorated hallway.Delivery was quick and packaging very good 👍

Respuesta de Home Garden Direct
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