Home Garden Direct Opiniones 

291
•
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service. The courier service didn’t delivery the table top but Nick from customer liaised with them to ensure in arrived promptly. I’m very pleased with the quality of the table and chairs... Ver más

Valorada con 5 estrellas sobre 5

Mirror arrived broken, no fault of seller and seller went above and beyond to ensure the mirror was replaced in a timely manner an kept up good communication through. Great service.

Valorada con 5 estrellas sobre 5

Despite one chair being damaged in my order jn transit, Nick in customer support was exceptional in replacing it and communicating with me. The chairs are very comfortable and supportive as dining/des... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Fábrica de muebles
  4. Tienda de muebles de exterior
  5. Tienda de muebles de mimbre

Escrito por la empresa

Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

291 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(291)

126 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Experience

Great experience using Home Garden Direct. Chest of drawers arrived really quickly and communication from the delivery drivers was really good. There was a slight imperfection on one of the drawer fronts but customer service support was amazing and I had a brand new piece delivered within a couple of days. Never used this company before but will definitely use again. Item is great quality and exactly as described

1 de septiembre de 2025
Opinión espontánea
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Respuesta de Home Garden Direct

Hi Sarah,

Thank you for your feedback, very much appreciated! We are happy that you like your new chest of drawers.

We hope to see you again soon!

Kind regards

Valorada con 5 estrellas sobre 5

Amazing price and decent quality!

Love our new sofa-bed. Very reasonably priced and works very well! Great for an occasional bed…..very firm but perfect for a night or two. Love it!

3 de septiembre de 2025
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Respuesta de Home Garden Direct

Hi Lynn,

Thank you for your feedback, very much appreciated!

Kind regards

Valorada con 5 estrellas sobre 5

THE DELIVERY OF THE CHAIRBED WAS VERY…

THE DELIVERY OF THE CHAIRBED WAS VERY GOOD.
BUT UNFORTUNATELY THE ITEM WAS VERYPOOR QUALITY & SENT BACK. THIS WAS VERY EASY & QUICKLY DONE WITH A PHONE CALL. VERY HELPFUL AND UNDERSTANDING.

27 de agosto de 2025
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Respuesta de Home Garden Direct

Hi Christine,

Thank you for your feedback, very much appreciated!

Kind regards

Valorada con 5 estrellas sobre 5

Service and delivery were excellent and…

Service and delivery were excellent and we are extremely happy with the quality of the chairs ordered. All in all very happy and would recommend this company.

27 de agosto de 2025
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Respuesta de Home Garden Direct

Hi,

Thank you for your kind comments, much appreciated. We hope to see you again soon!

Kind regards

Valorada con 5 estrellas sobre 5

Excellent service would order from them again

So easy to order on their website & such quick delivery dinning room chairs arrived perfectly excellent service . Good quality

27 de agosto de 2025
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Respuesta de Home Garden Direct

Hi Debbie,

Thank you for your kind comments, much appreciated. We hope to see you again soon!

Kind regards

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, I ordered a mirror which I opened up after quite sometime to find it was damaged. After contacting the company the service was fab no ifs and buts. They replied straight away and offered a new one in place, straight forward, helpfull and genuine great service. Would definitely purchase from them again and definitely recommend.

21 de agosto de 2025
Opinión espontánea
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Respuesta de Home Garden Direct

Hi,

Thank you for your lovely feedback, we are happy that you like your new mirror.

We hope to see you again soon!

Kind regards

Valorada con 5 estrellas sobre 5

Brilliant customer service

I received an item with some minor damage - their customer service was impeccable, they sent me a new item free of charge, and it’s so lovely. Would definitely purchase from them again.

27 de agosto de 2025
Opinión espontánea
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Respuesta de Home Garden Direct

Hi Tara,

Thank you for your lovely feedback, we are happy that you like your new purchase.

We hope to see you again soon!

Kind regards

Valorada con 5 estrellas sobre 5

Good company to deal with

Good Web site and ordering and delivery process all good.

31 de julio de 2025
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Respuesta de Home Garden Direct

Hi Derek,

Thank you for your kind comments, much appreciated. We hope to see you again soon!

Kind regards

Valorada con 5 estrellas sobre 5

The furniture was sent with a few…

The furniture was sent with a few screws missing. They company sent the missing pieces within a couple of days, with no hassle at all.

Furniture is good standard, although it took a while to build.

16 de julio de 2025
Opinión espontánea
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Respuesta de Home Garden Direct

Hi Robert,

Thank you for your kind comments, much appreciated. We hope to see you again soon!

Kind regards

Valorada con 5 estrellas sobre 5

Great price and service!

Very pleased with the chair we bought from Home Garden Direct for our bedroom. Found it to be lovely quality at a reasonable price and delivered quickly. All in all happy to recommend!

30 de junio de 2025
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Respuesta de Home Garden Direct

Hi,

Thank you for your kind comments, much appreciated. We hope to see you again soon!

Kind regards

Valorada con 5 estrellas sobre 5

Delivery was fast

Delivery was fast, came very well packaged.
I'm very pleased

3 de julio de 2025
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Respuesta de Home Garden Direct

Hi,

Thank you for your kind comments, much appreciated. We hope to see you again soon!

Kind regards

Valorada con 1 estrellas sobre 5

They were unable to locate our order

They were unable to locate our order

3 de julio de 2025
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Respuesta de Home Garden Direct

Hi Giovanni,

We were able to locate your order and had a conversation about your query.

You said that you were unable to find our contact information, however as per our conversation there is a contact section on the main page where you ordered your item. There is phone number, e-mail address and also a chat option available as well.

You also called back in and confirmed what had been discussed and everything was ok.

Kind regards

Valorada con 5 estrellas sobre 5

Was slightly sceptical when I saw the…

Was slightly sceptical when I saw the price as have never ordered from here before. However, it was a fantastic purchase and easy to build!

3 de julio de 2025
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Respuesta de Home Garden Direct

Hi Hannah,

Thank you for your lovely feedback, we are happy that you like your new purchase.

We hope to see you again soon!

Kind regards

Valorada con 5 estrellas sobre 5

Very fast next day delivery very…

Very fast next day delivery very similar chairs to the ones i liked at john lewis but half the price. Sturdy and comfortable. Will buy again from this company

3 de julio de 2025
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Respuesta de Home Garden Direct

Hi Janette,

Thank you for your kind comments, much appreciated. We hope to see you again soon!

Kind regards

Valorada con 5 estrellas sobre 5

Great service

Great service

2 de julio de 2025
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Respuesta de Home Garden Direct

Hi Fiona,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Valorada con 5 estrellas sobre 5

Every thing went well

Every thing went well, deserved on time, when opened we realised it was not fit for our needs. Had no problem returning the item and it was collected promptly.

23 de junio de 2025
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Respuesta de Home Garden Direct

Hi John,

Thank you for your feedback, very much appreciated.

Kind regards

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