Tent (20x30) arrived defective and was unable to be installed, forcing me to purchase another tent from hardware store. Homrest refused to refund unit even though report was made less than 30 days aft... Ver más
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Consulta las opiniones de los clientes
I spent over 500 on a tent—even beach tents aren't this unstable. They asked for photos countless times and kept making excuses; then they requested another email with even more photos, and I’m just t... Ver más
I ordered this and received it and it’s a completely different blue than the pics. I took pics and have emailed them numerous times and if I don’t get at least 1/2 of my money refunded, then I will n... Ver más
La empresa ha respondido
Chair came 1 wk b4 my hip surgery. Standing option and vibrator has been priceless. My wife uses vibrator several times /day. Seat is a little deeper than I or my wife like. 2" maybe? Have trouble sit... Ver más
Información sobre la empresa
- Tienda de muebles
- también en la categoría
- Fábrica de muebles
- Tienda de mobiliario para salones
- Tienda de muebles para dormitorio
- Tienda de sofás
Escrito por la empresa
Homrest is a premier brand dedicated to delivering premium, high-quality home and outdoor furniture designed to elevate your living experience. We specialize in providing functional, durable, and stylish furniture solutions tailored for families and individuals who value ultimate comfort and long-lasting quality in their everyday lives. Our extensive product catalog features a wide range of premium indoor and heavy-duty outdoor solutions, including luxurious living room furniture, ergonomic office chairs, premium patio sets, and heavy-duty outdoor structures such as gazebos and canopy tents. Every Homrest product is crafted with meticulous attention to detail, combining top-tier materials with robust engineering to ensure maximum safety, stability, and style. We believe in making high-quality living accessible and hassle-free, which is why we proudly offer site-wide Free Shipping on all orders across the United States, ensuring a seamless shopping experience from our doors to yours. Backed by a dedicated and professional customer support team, Homrest is committed to providing exceptional service at every step. Discover the perfect balance of comfort and craftsmanship with Homrest, and let us help you build a warm, inviting, and beautiful space to make lasting memories with your loved ones.
Información de contacto
VINEYARD AV, 91764-4436, ONTARIO, Estados Unidos
- +1 888-676-6299
- service@homrest.com
- homrest.com
Invita a los clientes a opinar
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Ha contestado el 22% de las opiniones negativas
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Item arrived defective. Homrest refused to refund
Tent (20x30) arrived defective and was unable to be installed, forcing me to purchase another tent from hardware store. Homrest refused to refund unit even though report was made less than 30 days after delivery. Poor quality tent which could have collapsed under guests so it was never used. This is not a heavy-duty tent like they claimed.
I spent over 500 on a tent—even beach…
I spent over 500 on a tent—even beach tents aren't this unstable. They asked for photos countless times and kept making excuses; then they requested another email with even more photos, and I’m just tired of chasing them up. I wouldn't recommend it at all; it’s not fair that they won't provide a solution for a purchase of this value. I even told them I’d be willing to accept a replacement—even a smaller one, or one of the same size—as long as it’s actually stable.
Shipped fast, great chair
Shipped fast, and got an amazing chair for a good price. Heats well. The massage is not like going to a massage parlor but it is a nice feature that is relaxing. Way better than my previous chair and a way better price than other sites
Chair came 1 wk b4 my hip surgery
Chair came 1 wk b4 my hip surgery. Standing option and vibrator has been priceless. My wife uses vibrator several times /day. Seat is a little deeper than I or my wife like. 2" maybe? Have trouble sitting all the way back in seat.
I ordered this and received it and it’s…a different color than in the pic
I ordered this and received it and it’s a completely different blue than the pics. I took pics and have emailed them numerous times and if I don’t get at least 1/2 of my money refunded, then I will notify the BBB and see what they suggest I do. Your company has offered me $15 then $20 which is ridiculous. Let me know how you want me to proceed . Thank you, Deborah Arbuckle

Respuesta de Homrest
BETTER THAN EXPECTED
PRODUCT QUALITY, PRICE, AND PROMPT DELIVERY SERVICE, VERY PLEASED!
The chairs are pretty good
The chairs are pretty good. Very comfortable. There's a sort of a bar going across the lower back that keeps coming undone and the whole kit and caboodle is missing one piece on the back of one of the arms a little stop thing. It was a bit of a project to put them together. But still, I think I would recommend them. I tried the right to customer service to get that little stop replaced but I haven't heard anything.
Table already rusting also the chairs
Table already rusting also the chairs. Not a month old.
I found a great chair for my classroom…
I found a great chair for my classroom at a great deal. Unfortunately it had a small tear on it due to shipping. I emailed them right away and their customer service team worked with me for over a week to try to fix the problem. I was so impressed that they went out of their way to make sure I was happy with the outcome.
I love the canopy but didn't care for…
I love the canopy but didn't care for the side shades so I'm not using them.
Chair did not meet my standards. very uncomfortable. Will not work in my office. I am trying to return it.
The office chair I ordered will not work for me. It is very uncomfortable and will not raise high enough.
i need to return it. communications with their office has been difficult.
Customer Service Poor, No assembly instructions, defective item
I received my patio umbrella late. The umbrella had no assembly instructions. The lights does not work. Customer service is very very poor communication/help.
Metal brackets on the joints were not…
Metal brackets on the joints were not very sturdy, the frame itself as a whole is very fragile, the extenders that attach to the frame broke which made us not want to continue to put it together. Definitely not a heavy duty frame!!
Seems to be a quality recliner chair
Seems to be a quality recliner chair, quite comfortable,and easy to operate,
Avoid this company and products at all costs
We purchased four patio lounge chairs and have had them less than 3 months. All four are rusted, discolored and extremely poor quality. My daughter cut her finger moving one because it was rusted... and I actually have a burn on my arm from resting it on the arm rest. Customer service “graciously" offered $30 and then $40 - and then attempted to explain that it is normal for a chair in the sun to get hot... Horrible product, horrible customer service.
The product was exactly what I expected at a good price
The product was easy to assemble, arrived on time and is a good strong moveable staircase with handrails. The only consideration is that it needs to be up against a strong surface for stability when using.

Respuesta de Homrest
Fast delivery and glad it has the tray…
Fast delivery and glad it has the tray for cups.

Respuesta de Homrest
The chair overall is a good item
The chair overall is a good item. The wood however is very easy to scratch upon assembly. Fairly easy to assemble recommend 2 people.

Respuesta de Homrest
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