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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Tent (20x30) arrived defective and was unable to be installed, forcing me to purchase another tent from hardware store. Homrest refused to refund unit even though report was made less than 30 days aft... Ver más

Valorada con 1 estrellas sobre 5

I spent over 500 on a tent—even beach tents aren't this unstable. They asked for photos countless times and kept making excuses; then they requested another email with even more photos, and I’m just t... Ver más

Valorada con 5 estrellas sobre 5

I ordered this and received it and it’s a completely different blue than the pics. I took pics and have emailed them numerous times and if I don’t get at least 1/2 of my money refunded, then I will n... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Chair came 1 wk b4 my hip surgery. Standing option and vibrator has been priceless. My wife uses vibrator several times /day. Seat is a little deeper than I or my wife like. 2" maybe? Have trouble sit... Ver más

Información sobre la empresa

  1. Tienda de muebles
  2. también en la categoría
  3. Fábrica de muebles
  4. Tienda de mobiliario para salones
  5. Tienda de muebles para dormitorio
  6. Tienda de sofás

Escrito por la empresa

Homrest is a premier brand dedicated to delivering premium, high-quality home and outdoor furniture designed to elevate your living experience. We specialize in providing functional, durable, and stylish furniture solutions tailored for families and individuals who value ultimate comfort and long-lasting quality in their everyday lives. Our extensive product catalog features a wide range of premium indoor and heavy-duty outdoor solutions, including luxurious living room furniture, ergonomic office chairs, premium patio sets, and heavy-duty outdoor structures such as gazebos and canopy tents. Every Homrest product is crafted with meticulous attention to detail, combining top-tier materials with robust engineering to ensure maximum safety, stability, and style. We believe in making high-quality living accessible and hassle-free, which is why we proudly offer site-wide Free Shipping on all orders across the United States, ensuring a seamless shopping experience from our doors to yours. Backed by a dedicated and professional customer support team, Homrest is committed to providing exceptional service at every step. Discover the perfect balance of comfort and craftsmanship with Homrest, and let us help you build a warm, inviting, and beautiful space to make lasting memories with your loved ones.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

43 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 22% de las opiniones negativas

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3,0

Todas las opiniones

(43)

23 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

The worst company.

The worst company I've ever dealt with. They lie about offering a no hassle return policy, that is, if you can get ahold of them. I ordered a side table and emailed through their website before it got shipped that I needed to return it and I heard nothing.
I emailed them from my email and finally got ahold of someone who still has yet to send me a return address.
The first email reply was asking why I wanted to return it. The second email reply was asking for me to send a picture of the email that I sent previously, because they never got my email before the item got delivered.
This is now three times I have asked for their return address.

Update: this is their reply
"Dear
The return address is:
839 Railroad Ave, Florence NJ 08554
contact: Damon Ma
phone# 732-829-1264
According to our return policy, if you paid and decided that
you do not want the item, the return shipping would not be covered
and there would be 15% restocking fees. Please check the following link.
Homrest/pages/warranty-return
To be honest, returning the product will waste your valuable time and
money, maybe you can consider reselling it to make it more convenient
for you. Or we can offer additional refund for you only to save your
time and money if you can keep the goods.
May I have your decision?
Looking forward to your prompt reply.
Kind Regards,
Mancy"
That phone number isn't even valid the person who answered had no idea what Homrest was.
From my understanding, this company's actually based in China and their distribution center is in the US, and I wish I would have done my research before I threw $100 at them. Also, the restocking fee is not listedon their website for not wanting the product, so they are blatantly lying
----- update, disputes charge with bank, got money back. What a pain.

10 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Purchased a simple chair 12/24/21

Purchased a simple chair 12/24/21, because I'm wearing a Back Brace I am unable to put this together, my dad hurt his back and wanted this for him. I chose to return it, no return label inside the box. They have no customer service, I sent 7 emails requesting a Return Label. No one has responded in 7 days. American companies do not steal your money and refuse to let you return items. Never had an issue like this. Will never deal with this fake company again. Buyer Beware.

8 de enero de 2022
Opinión espontánea

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