Honeywell Opiniones 

Nothing went wrong, installer tries to install software for thermostat in my house. Not successful and ask support from service desk Honeywell. Simply no response, no reaction, silence and when in the waiting que just disconnected. Sending yourself an email to the helpdesk only give a response that they are happy to assist but refer you to another link. Also not helping you. Seems that Honeywell is struggling with there own bureaucracy and procedures from shared service centers with only interest to push back customers, not solving there problems with Honeywell products

Ik woon in een flat 13 hoog om 22.00 uur begint het systeem zijn eigen leven te leiden twee vertrekken springen over op de nachttemperatuur.
Al 5 keer opnieuw ingesteld.
Waar zit de fout in het aanstuur apparaat of de WIFI.

Gebeurd al 4 maanden.

I really liked my thermostat but when it malfunctioned I couldn't get customer service to help me AT ALL. Go with a google nest. Well worth the money. Never again, Honeywell.

I have been trying for 2 days to speak to tech support regarding a thermostat for my customer I installed. No one answers the phone or does not return your call or claims you have rung the wrong department. I have left messages, emails and 'talk to a tech' online and still no one responds. Every different number I ring I get the same message from the same person. I rang my local branch and had to leave a message with the receptionist who couldnt take my call? left a message and am still waiting for a call back. A very bad experience for me and I would not recommend this company.

The claimed 20 year guarantee is a joke. Tried to claim for faulty socket that is clearly new but we inherited with the house we bought. "They only deal with builders"

Honeywell Evo Home

This was installed in a house I purchased. In four years it’s never worked properly. I’ve been through the list of specialists Honeywell provides online, and non are interested in helping. The helpline is useless as we needed an engineer out. I’ve thrown over £1500 trying to make it work with no success, and today I paid to rip it out my house. The idea is great, however working it and getting physical support I found impossible!

Honeywell Thermostats customer service based in Romania. Guide for T3 woefully inadequate (1 page of A4) so requested full guide (22 pages long) which will be sent via email! It is not possible for this to be posted within the UK. Oh dear!
Engineer I spoke to (Christian) clearly was not conversant with the product so I asked to speak to another engineer which he said he could not do and he terminated the call which was both unprofessional and unhelpful. Phoned again and spoke to another engineer (David) who did not seem to understand my request to change the timing for the P4 setting for this evening and said I should use the manual override. Very disappointing, ineffective and inefficient.
I wish I had known about this particular thermostat challenges when I ordered the boiler replacement!

Binnen drie jaar is thermostaat al kapot, maakt geen WiFi verbinding meer. Klantenservice komt met standaard antwoorden, gekopieerd en geplakt, die je op internet kan vinden. Als dat riedeltje is afgehandeld, hoor je niks meer van ze. Ik vind het een slecht product en slechte klantenservice.

Absolutely terrible! Never connects to the WiFi. Literally the worst tech ever. Would strongly advise against anyone buying this. It is so bad it just wants to make me cry

De app is onmogelijk te gebruiken. Je kan er geen account voor aanmaken. De Europese webpagina is niet bereikbaar, en om een connect account aan te leggen met google om het te koppelen via google home kan alleen gebruikt worden met een Amerikaans adres. Elke site of app die ze hebben zit vol met bugs en je kan na het met moeite aanmaken van een account via geen enkele mogelijkheid inloggen. Onwijs slecht product echte Amerikaanse rommel van een bedrijf dat blijkbaar niks geeft om quality control. KOOP DIT PRODUCT ZEKER NIET.

I hope this is the correct company.
Came back off holiday to find out 9 month old kitchen flooded by a Honeywell PRV of the same same age turns out they have been passing off cheap parts in there own boxes.

I bought a fan from Walmart. One of the arm blades broke. I have now called more than five times over the last 45 days. On July 18, someone called me back, but I was not available and they left a voicemail. Within three minutes I called back only to find out that I would have to get back in line. What line!!?? There is no customer service whatsoever. Every time I try to communicate that I have been calling and actually had someone try to call me back, they only tell me they can put me in the system. It really is a shame because I only want one piece that was broken to be fixed. The product is exactly what I wanted, but the customer service is exactly what I did not want. I have bought Honeywell for years, and now it is hard to imagine ever buying a product from them again. Please, just send me the part.

If you are going to buy something from this place, be warned, there customer service is non-existent and you will never get a replacement. Bought 2 HoneySet 8 speed Fans. They sold me 2 dud versions through Wilko. 1 came to me with a broken remote slot fitting. The 2nd one is now faulty and only has 2 levels of air coming out and doesn't turn on/off without using the remote. There is NO customer service. Had to go through Wilko, which is just as helpless. They don't mend the issue or bother to read anything the customer says. These Fans are on warranty, and now they expect me to return both and wait without Fans to get the money back, in order to purchase new Fans. Yet I asked for a replacement for over a month. Then they tell me they will collect it, but now they say I must take the fan to a collection point. And they are only taking back 1 fan. They don't care about their customers or that the customer paid alot of money for something that Is on warranty even. I don't see the point of contacting them because they just disregard everything you say after ignoring you for a month. And it is stupidly difficult to get hold of them in the first place. Now I sit with 2 messed up Fans and not everyone just has money to go buy another whilst eating for the refund of one. Don't purchase from them, you will sit with losses. The Ex-or call Centre which claims to be Honeywell refuses to assist as I bought it through wilko

Bought a barcode scanner which wasnt working as it should. The technical support was difficult to get a hold off in the first place and after almost a week when somebody responded he stopped communicating after a day.

Have had a Lyric wi-fi thermostat since 2017. Only model on the market (all brands) that did not need a C wire. Even boasted this on the box. 2 years later, they sent an update to the device that made so a C wire is required. Shows Battery low on display not temperature ever since. Nothing they could do in 2019 so I lived with just the app.
Now unit shows "offline" all the time and they have discontinued the model. Time to buy another thermostat, yet this company won't compensate whatsoever. Don't recommend since they take no ownership of their issue.

Update: my lyric is now working as it did the first two years when purchased. Before Honeywell through their software updates made the devise suddenly require a C power wire. (Despite being advertised as not requiring a C wire - thr main selling feature)
What we did was purchase a C wire Kit for $50 which provides power to the device instead of batteries.
Though this solution works, I feel Honeywell should have sent these kits out complimentary as they are the ones who intentionally removed the battery feature of the device.

Trådløs ringeklokke fra Honeywell.

Jeg købte for et år siden en Honeywell trådløs ringeklokke med 2 tryk, jeg har skiftet batteri to gange.
Havde der så bare været et fornuftigt beslag, som gjorde det enkelt at skifte batteri, så kunne man leve med det.
Indtil de har en bedre løsning, kan jeg kun anbefale at I ikke anskaffer Jer denne.

Venlig hilsen
Mogens Engell Christiansen
Kirkevej 50 Over Randlev
8300 Odder

Lyric T6 thermostaat ging na iets meer dan 2 jaar kapot. Veel mailcontact gehad met Honeywell, maar die leken het probleem totaal niet te begrijpen. Tevens volledig gebrek aan coulance vanuit Honeywell/resideo. De winkel waar ik de thermostaat aangeschaft heb was gelukkig een stuk coulanter.

Had Honeywell T3 Thermostat installed on new boiler Feb 2022, which failed today. Like others could not easily Honeywell Support in UK, either online or by phone. Only got Support from US. Until I found Honeywell depot in Basildon, tel 0800 279 3643. They could not help but transferred me for free to support desk who did, and sorted it! Spoke to Raul, based in Bucharest, tel 0300 1301299

Dørklokke - skulle være fantastisk god- så læste os frem til at HONEYWELL var nogle af de fedeste og bedste.
Men ALDRIG er vi blevet snydt, så vandet driver, efter vi købte sådan en. Dørklokken er så ubeskrivelig dårlig, batteriet skal skiftes hele tiden og konstant, vil anbefale ALLE st holde sig langt væk fra de vildt dyre dørklokker, de er virkelig ikke pengene værd.

Ben ca 5 jaar in bezit van de Lyric T6 en als deze eenmaal gekoppeld is met je iPhone na 3 uur “pray and error”, dan werkt hij voortreffelijk!!
Echter de professionaliteit van klantenservice en kennis van de materie is er niet meer. Standaard reacties van fabrieksherstel, geen idee van wat de klant bedoeld als je om een pdf vraagt en als het moeilijk wordt dan krijg je geen antwoord meer ook niet na herhaalde pogingen. Slechte zaak!
Als je klantenservice nodig hebt dan ben je bij Honeywell de laatste 2 jaar aan het amateurisme overgeleverd. Bezint eer ge begint. Erg jammer van zo’n goed merk, voor mij is een grens gepasseerd.