Honeywell Opiniones 

Got the Honeywell Evo Home with opentherm controls and two zone valve controllers so I can control upstairs and downstairs separately. My heating engineer called their helpline to check it would all work together and they said it would. After installation it was doing strange things like turning both zone valves off while the boiler was running meaning the heat had no where to go and boiler water temp got to 90 degrees before switching off. Having called again they agreed their opentherm device isn't compatible with their zone valve controllers. Well I still haven't got my money back as I have to do so via my heating engineer, and he has to get it back via his supplier. All because they don't know their own products (and they invented opentherm!). I have spent £700 or so on their system when i could have spent 180 on a nest to do the same thing.

Bought the T6 Thermostat specifically to use as a Smart device so I could control heating at my elderly mother's property. Worked fine for 6 months. It then started to crash at least weekly. Customer service hopeless - continually blaming me / my Internet despite every other device / Smart TVs working fine. As a last resort purchased a Google Nest - the new device is outstanding and not one dropped connection. Resideo / Honeywell a very poor option and I'd never purchase again.

I'll add my 1 star rating to the majority of the ratings that follow. I suggest you look up Resideo on Trustpilot - before you consider purchasing any of their products - including Honeywell-branded.

I am a 50+ year member of USAA, the insurance company that offers a discount on your Homeowners Policy when using certain Honeywell/Resideo products. USAA shares a link to purchase their products from their website (and I think at some type of discount). Based on USAA endorsement, I purchased two Leak Detectors and a C-2 Security Camera.

Everything others have said about the Customer service is accurate - poor, terrible, etc. If you never need it for anything, then you will be fine, but understand you are "on your own", even in help setting the product up! You will need help as the installation instructions are not complete. You will need to go on YouTube.

The C-2 Camera was determined by Resideo to be "defective" after a grueling hour plus session with a CSR who was not knowledgeable about the product. I was placed on hold for numerous extended time periods after being told it was defective (could not be linked with my home network), then we were conveniently "disconnected".

Now I am attempting to get a warranty replacement - GOOD LUCK!! It's been a week of silence with no response from Resideo.

I have registered a complaint with USAA and would recommend to all USAA members - to avoid Resideo products they endorse.

So "buyer' beware

I bought RFG100 gateway and T87C2055 Round Modulation Plus. The gateway cannot be registered to my account. Called the support and send me an instructions of which I did already before contacting them. I called them via their contact number but nobody answer. Worst experience.. very poor customer service....

Heb een thermostaat van Honeywell, maar de installatie werkt niet zoals in de instructiefilmpjes. Probeer hen via klantenservice te bereiken, maar 1 nummer dat je kan bellen en is betaal immer (nergens vermeld of gezegd), na 25 min antwoordapparaat automatisch opgehangen doordat € 25 betaalminuten aangerekend worden.
Slechts klantenservice, enkel Frans of Engels, geen contact mee op te nemen.
Vorige product had ook een scherm dat vrij snel begon te vervagen, nu nieuwe kunnen krijgen maar de knoppen ook niet betrouwbaar werken.

Customer service? What customer service? I've searched on their website for the manual for my T3R thermostat (which keeps dropping out and switching the heating off). The search returns NOTHING! Are they pretending they didn't make it then? So why does it say HONEYWELL on the front? I've tried to use the chat but "no agents are available". They seem only to cater for the US market which is not much help in the UK is it? And you can't email them. All you can do is to sign up to receive spam email from some cowboys called "Resideo".
Useless. Utterly useless.

When you're able to reach somebody, support runs hot or cold. I've had really good support but I've also experienced horrible support. The company is based in Mexico and when you call in, the voice tree is from some annoying Indian or British voice, and the phone tree is complicated and makes you want to give up before getting through. And then when you get through, you often have to wait 30 minutes. That's why Google is my friend.

Terrible support. I have the T6 and hasn’t worked properly since I’ve had it. There is no complaints department, only support. The support is open for limited hours and the person is incredibly patronising and rude, he accused me of lying about the problem I continue to have.

This is a review of the T3 wireless boiler controller, not Honeywell themselves. I've not experienced their customer service. When I had my new boiler fitted, it came with a T3. I wasn't offered anything else by my plumber. It's a useless piece of kit, completely user unfriendly. In the old days, you would have your boiler on/off/on/off. Then we progressed to pin wheels, where you could have it coming on and off as many times as you wanted, based on people's comings and goings in the home. It was easy to add an hour, easy to take an evening off. Just push the pins one way or the other. The T3 does none of that. It is like going back to the 1970s, with the red and blue sliders on a wheel, but without the added benefit of being able to put it on constant at the flick of a switch. You can put it on manually, but only by changing the temperature in half degrees. So, if you have it on 13 degrees for the day as you're usually out, but you know you're popping home for an hour - you either reprogram it entirely to come on at an earlier time (then reprogram it entirely again to revert), or you increase the temperature to force it to come on when you get in. Honestly, it's just not a great control. It's like they built a basic control to make sure they had something in the cheaper end of the market, but unless your plumber mentions its limits to you, you're stuck with it. And it actually wouldn't take much to add a feature that enables you to override the current temperature at the push of a button for one hour. I think that's the annoying thing.

Bought Evohone security package, siren battery drains in weeks (no support so lived with it). Changed batteries in tag reader and it stopped working. Best Honeywells technical experts could advise was turn it on and off. I was then told by Honeywell that I couldn't expect there products not to be faulty if I've only paid £300. Was considering wider Evohome package but won't buy any Honeywell products again. Best advice I could give is to avoid residential Honeywell products.

Contacted for some information about refrigerant options; the person that answered me was kind and very helpful.
Thanks Honeywell, thanks P.

T6 thermostat failed within a few months, they said they'd replace it then said I'd bought it second hand, absolute rubbish, I bought it new, boxed, have receipt. But no luck with these jokers, just don't answer my messages, emails or written letters. Nest next time.

Rubbish customer services. I have been unable to register my new programmer. I wish I had looked at reviews before getting this brand.

Expensive doorbell that does not ring more than 1% of the time using the wireless button. Completely useless and utter rubbish product.

CANCELLED my order and never told me. had to find out myself because the shipping was taking so long. and no refund as of yet, suppose they cancelled that too. pathetic.

Trådløs ringeklokke. Håbløs kvalitet. Ringtryk ustabile, og gæster bliver i tvivl om, hvorvidt de har trykket/ringet på. Pladen som ringtryk skal hænge på, bliver mør og knækker let, når der skal skiftes batteri. Honeywell skriver selv: "... Er enkel, driftssikker og problemfri." Den er sådan set ingen af delene.

The Honeywell you can actually hang on the wall or do not hang it on the wall because they baseball break and if it is over a computer or anything expensive it will break it Honeywell is a sh**company fu**this company

T6 is een waardeloze thermostaat. werkt niet op Apple

Waardeloze klantenservice. Ze hebben zichzelf compleet onbereikbaar gemaakt.

Regret that I bought it.
I wanted to data parsing certain code from the scanned code. Before I purchased it, I asked the Honeywell Support team. They said this particular model can do it. So, I purchased. But it cannot do what they claim to do. I felt robbed or cheated. I ended up paying for buying another brand called Zebra. happy using it without problem.
It's only $200 loss to my company but very bad experience wasting time