Hookies Opiniones 

Great product but the delivery was delayed and the customer service was terrible 😡

Very good service

Quick delivery, got it a couple of days after I ordered it from the hookies website. Quality scooter.

Told them to wait 1 mins couldn’t find my key and they walked of and put at back door couldn’t even wait a few seconds but apart from that the scooter was reallly good would recommend

Ordered a week ago no issue ordering it but dx are shocking delivery wise said it would be received on Wednesday and still awaiting delivery hopefully it won't be much longer bit everytime we try to ring dx there is no answer I would use another courier in future

Quick to order and delivered really quickly. Product in great condition, have taken it out for a quick test drive and works brilliantly.

Fantastic bike could do with some accessories to add like front indicators and rear view mirrors

Ordered and received within 24hours , excellent.said refurbished but when it came it was brand new never used.

Great service, delivered within 4 days of ordering (ordered Thursday delivered Monday afternoon) asked a question when emailed and replied within a few hours, highly recommend

Sent scooter back for repair. Came back exactly the same as it went in. This has now made me lose £160 as they wont refund me and im left with a scooter that doesn't even work!! Absolute jokers!!!

Placed the order no problems emailed a question got reply within few hours and delivered about 3 days after purchase

My item wasn’t delivered on the day they stated it was going to be so wasted a hole day waiting in n then it came the next day and delivered it to my neighbour house instead.

What you paid for this top quality best thing i got for the price my kids love it too

Fast delivery, scooter was easy to put together,all tools included in box

Great company had a few scooters now wouldn't go anywhere else !! Brilliant service absolutely satisfied 100 percent !!

Craig and Katie is fantastic they answered all my questions so that I can purchase the correct scooter for my sons age. They are amazing

Very good right on time

Great Firm, knowledgeable trustworthy and very good pricing! Support is also top tier! Thanks Gene

I cannot give a review on the product purchased as I have not yet received the product (5 days later ), their chosen carrier DX has not delivered the item yet , on tracking it says it has not been delivered to delivery depot and they will deliver soon, no apology. Seriously consider changing carrier please.
I will review my score after I receive the item. Other than item not having been delivered yet, placing the order was pretty quick and easy, not sure I've got an invoice though.
UPDATE
item arrived , unusable as the forks on the bike are bent and cannot install the front wheel which renders the bike unusable. Extremely disheartened and disappointed 😞
UPDATE
ALL ISSUES have been sorted by Craig at Hookies Scooters. Issue with delivery has occurred because of carrier sending parcel to the wrong depot and fault to item has been caused by the carrier company staff not handling the parcel with due care leading to damage creating a lot of hassle for both Hookies Scooters and myself however Craig at Hookies Scooters communicated with me in a very responsive, proffesional and timely manner and has gone to great lengths to sort the issue that was not even his doing and has gone to great lengths and has delivered a new item straight to my door driving 40 minutes each way on a Saturday after he's shut the shop , bike was ready assembled for me and also included a tyre pump , free of charge which of course he did not have to include. I really appreciate and I'm very thankful for the great lengths that Craig has gone to in sorting everything out and based upon this experience I would sincerely recommend Craig and Hookies Scooters to prospective customers ! Cheers Craig !