Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I recently signed up for the knitting only box and was excited to receive my first order. On signing up I was also to receive a free welcome pack of digital content which included some free p... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

This company is money orientated as long as they are robbing money from you they are happy, ask for help or cancel subscription as I cannot do it online as my email is seemingly invalid but it's funny... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hooks & Needles put together a lovely box of yarns & accessories every month. And the magazine in the box has really interesting patterns to knit / crochet with the yarn. Different skill levels & leng... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I love everything about this subscription! You get quality yarn in gorgeous colors; your choice of three difficulty levels of skill-building patterns; any items you need to complete the project; and... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de hobbies
  2. Tienda de artículos para tejer
  3. Tienda de lanas

Escrito por la empresa

Create art with your hands and experience joy! Get inspired to knit or crochet every month 🧶


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

424 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Quick shipping and multiple pattern…

Quick shipping and multiple pattern options. Makes a great gift too because you can be a beginner or advanced with your skills and still complete something cute!

1 de octubre de 2025
Opinión espontánea
Logotipo de Hooks & Needles

Respuesta de Hooks & Needles

Hello Aimee,

Thank you for your wonderful review! We're so happy to hear you enjoyed the quick shipping and the variety of patterns. It's fantastic that the kits are great for both beginners and advanced crafters - crafting should always be fun and accessible. We agree, they do make the perfect gift for any skill level! We appreciate your support and hope you continue to create beautiful projects with us.

Valorada con 5 estrellas sobre 5

The books pictures of whow the projects…

The books pictures of whow the projects are to be done.

7 de octubre de 2025
Opinión espontánea
Logotipo de Hooks & Needles

Respuesta de Hooks & Needles

Hello,

Thank you for sharing your thoughts! We’re glad to hear that the pictures in the project book have been helpful. Clear visuals can really make a difference when working on new projects. If you ever need any additional guidance or tips, feel free to reach out - we’re here to help. Happy crafting!

Valorada con 4 estrellas sobre 5

Subscription box

I love that the kit comes with everything! It was so much fun to look at the 3 options to make. I only wish there was enough yarn to make all 3 items.

14 de octubre de 2025
Opinión espontánea
Logotipo de Hooks & Needles

Respuesta de Hooks & Needles

Hello Stacy,

Thank you so much for your feedback! We’re thrilled to hear that you enjoyed exploring the three project options. We understand how important it is to have enough yarn to complete all your chosen projects, and we’ll certainly take your suggestion into account for future kits. We hope you continue to enjoy crafting with us.

Valorada con 5 estrellas sobre 5

Great project ideas for beginners

It had some great project ideas and im expanding my crocheting skills. I like that there are several projects to choose from and the yarn is very nice also. I do wish that for someone my age that the tutorials could be closer up so I can see better where the needle is going, this always trips me up and I have to watch over & over again to tell what is is im supposed to do.

6 de octubre de 2025
Opinión espontánea
Logotipo de Hooks & Needles

Respuesta de Hooks & Needles

Hello Norma!

Thank you so much for your thoughtful review!

We're thrilled to hear that you're expanding your crochet skills and enjoying the variety of yarn and projects 😊 We completely understand the importance of clear visuals, and we’ll definitely take your suggestion about closer-up tutorials to heart.

We want to make every step as easy as possible, so we’ll work on making the instructions even more accessible for you. Thanks for bringing this up. Keep crocheting 💕

Valorada con 5 estrellas sobre 5

I enjoyed my first box!

I enjoyed the fact that I have patterns for 3 different levels of skill. I enjoy the fact that nor only are the patterns broken down on paper, but we can watch the videos as well. Definitely look forward to improving my skill level!

28 de septiembre de 2025
Opinión espontánea
Logotipo de Hooks & Needles

Respuesta de Hooks & Needles

Hello Alica,

It's all about making sure you have the right tools to grow and enjoy the process! We’re excited to be part of your improvement, and we can't wait to see how your skills continue to blossom.

Happy crafting, and keep up the amazing work! 🌟

Valorada con 5 estrellas sobre 5

Good Stuff

The first box I received was awesome. Great yarn and projects for me to choose from.

27 de septiembre de 2025
Opinión espontánea
Logotipo de Hooks & Needles

Respuesta de Hooks & Needles

Hey Kim!

We're thrilled to hear that you loved your first box! 🎉

We’re dedicated to providing fun, high-quality yarn and exciting projects that inspire your creativity. We can’t wait for you to see what’s in store for your next box - more surprises and crafting fun ahead! Happy crocheting/knitting 🧶

Valorada con 5 estrellas sobre 5

Great yarn,and gifts

Great yarn,and gifts. I love the instructions for projects. The instructions were easily followed especially for an advanced beginner.

16 de septiembre de 2025
Opinión espontánea
Logotipo de Hooks & Needles

Respuesta de Hooks & Needles

Hey there!

Thank you so much for your kind words! We’re thrilled to hear that you loved the yarn, gifts, and instructions 🎉

It's fantastic to know that the projects were a great fit for your skill level. We aim to make crafting enjoyable and easy, no matter where you are on your journey.

Valorada con 4 estrellas sobre 5

My only reason for 4 out of 5 stars is…

My only reason for 4 out of 5 stars is that I think when you see a photo, you expect to get what is in the photo. The photo that got me to sign up was not what I received. Also, I would love to be able to choose my colors or a color palette since the two boxes I have received are not colors I will wear myself. Other than that, I am loving it.

12 de septiembre de 2025
Opinión espontánea
Logotipo de Hooks & Needles

Respuesta de Hooks & Needles

Hello Jen!

Thank you for your feedback and for sharing your thoughts with us.

We totally understand how important it is for the product you receive to match the photo that inspired you. We’re sorry that wasn’t the case this time, and we’re taking your suggestion about color preferences to heart.

If you ever encounter any issues or need assistance with your box, please don’t hesitate to reach out to our support team – we’re always here to help! We’re so glad to hear that you’re still enjoying the boxes overall, and we can’t wait to keep inspiring your crafting journey.

Thank you for being such a wonderful part of our community!

Valorada con 5 estrellas sobre 5

Customer service is amazing

Customer service is amazing. Very quick to respond. Very polite and took the time to hear what I had to say. Offered several options to resolve and/or fix my issue. Great with follow up as well. Highly recommend Hooks & Needles

28 de agosto de 2025
Opinión espontánea
Logotipo de Hooks & Needles

Respuesta de Hooks & Needles

Hello Amy!

We’re beyond thrilled to hear that our customer service team was able to assist you quickly and thoughtfully 💖 We always strive to go the extra mile to ensure your experience is top-notch, and it means the world to us that you felt heard and supported. We’re so grateful for your recommendation, and we’re here for you anytime you need us!

Valorada con 5 estrellas sobre 5

Response to my issue was answered and…

Response to my issue was answered and resolved in just a few minutes. Representative was knowledgeable and respectful.

1 de septiembre de 2025
Opinión espontánea
Logotipo de Hooks & Needles

Respuesta de Hooks & Needles

Hello Teresa,

Thank you so much for your kind feedback.

We're so glad to hear that your issue was resolved quickly and to your satisfaction 😊 Our team always strives to provide fast, helpful, and respectful service, and it's wonderful to know that we met your expectations.

Valorada con 4 estrellas sobre 5

Fun projects, yarn could be cleaner

The projects themselves were great, and the instruction book was easy to follow, despite the very obvious typographical errors.

The wool itself used in the yarn, however, seems to not have been cleaned and carded well. There is quite a bit of small debris still in the fibers. Not enough to effect the project, and they are easily removed from the fabric created, but the little splinters are definitely noticeable.

Still looking forward to the next box, though.

16 de agosto de 2025
Opinión espontánea
Logotipo de Hooks & Needles

Respuesta de Hooks & Needles

Hey there!

Thank you so much for your feedback.

We’re delighted to hear that you enjoyed the projects and found the instructions easy to follow 😊 We truly appreciate you pointing out the typographical errors - our team will definitely take a closer look to improve that for future boxes.

Regarding the yarn, we’re always working to ensure that our materials meet the highest standards. We will look into your concern about the debris in the wool. We’re glad it didn’t affect your project, but we’ll do our best to ensure a smoother experience moving forward.

We can’t wait to surprise you with the next box 🌟 Happy crafting!

Valorada con 5 estrellas sobre 5

Love it!!!!

I love how easy it is to follow the videos. I did all three crafts!

4 de agosto de 2025
Opinión espontánea
Logotipo de Hooks & Needles

Respuesta de Hooks & Needles

Hello Erica,

That’s amazing! 🎉 We’re so thrilled to hear that you enjoyed the videos and even tackled all three crafts. It’s great to see your creativity shine across various projects.

Valorada con 5 estrellas sobre 5

Hooks & Needles is a dream come true!

Hooks & Needles is a dream come true. I have been so pleased and surprised by the crochet subscription box that I wish it would come sooner!! The products are quality and you can tell they take the time putting together their monthly booklets with patterns, ideas, and generally fun reading material. I've also had to contact customer service twice and each time I received a prompt, courteous response and my issue was resolved within 24 hours or less. I would recommend Hooks & Needles one hundred times over! You will not be disappointed!!

16 de agosto de 2025
Opinión espontánea
Logotipo de Hooks & Needles

Respuesta de Hooks & Needles

Hey there!

Thank you so much for your glowing review.

We’re absolutely thrilled to hear that you’re enjoying your crochet subscription box and the attention to detail in our monthly booklets 😊

We totally understand the excitement of waiting for the next box - it’s like a crafting surprise every month!

Valorada con 3 estrellas sobre 5

Somewhat conflicted

I was excited to receive my first box, being a person that knows basic crocheting I was happy to get the backpack forsure but it didn't come with any instructions as to how to assemble the velcro inserts so that puzzled me. As for the first projects to pick from I'm talking extreme beginner basic a child could do it...I certainly hope the next box meets my expectations...I was hoping for the granny square handbags I had been seeing???? Purses stuff like that...

15 de agosto de 2025
Opinión espontánea
Logotipo de Hooks & Needles

Respuesta de Hooks & Needles

Hello,

Thank you so much for sharing your thoughts with us! We're delighted that you were excited about your first box and enjoyed the backpack project.

We completely understand how the lack of instructions for assembling the velcro inserts would be puzzling, and we’ll ensure that clearer guidance is included in the future. We appreciate your feedback about the projects as well. Our goal is to offer a range of skill levels, and we’ll definitely take your input into account to provide more challenging options next time.

We’re committed to making sure your next box meets your expectations, and we can’t wait for you to see what’s coming next!

Valorada con 5 estrellas sobre 5

I LOVE Hooks & Needles

I LOVE Hooks & Needles!

Previously, I had taken a short class at the community center to learn how to knit. We learned how to knit, purl, knit 2 together, and yarn over. After the class I knew I wanted to do more, but I was a bit lost and overwhelmed with all the options. Choosing a pattern, yarn, and needles was a lot. That’s when I found Hooks & Needles!

I decided to start with the crochet subscription box because I had never crocheted before. I was amazed how as a true beginner, I was able to make projects from the written instructions and the videos! There was enough yarn in the first box that I was able to make both the beginner headband and the intermediate bunny lovey—and they looked just like the pictures! I was hooked! So much so that I decided to get the knit subscription box as well.

I had been wanting to buy a subscription box for years, but could never find one that I thought I would actually use everything that came in the box. That all changed with Hooks & Needles. Each box comes with beautiful, high quality yarn and everything you need to make your project. It’s been great building my crafting stash. So far, I now have scissors, tapestry needles, markers, a tension ring, and of course hooks and needles. And I have the patterns to use in the future as my skills advance.

I truly LOVE this company and highly recommend to anyone that is interested in starting or perfecting their crafting journey!

13 de agosto de 2025
Opinión espontánea
Logotipo de Hooks & Needles

Respuesta de Hooks & Needles

Hello Shannon,

Wow, thank you so much for the amazing review! 🌟 We're beyond thrilled to hear that Hooks & Needles has been such a perfect fit for your crafting journey.

It's wonderful to know that our subscription boxes have helped you feel confident and inspired, whether you’re crocheting your first projects or diving into knitting. We’re so happy to hear that you were able to make both the headband and bunny lovey - how awesome is that? 🧶

It’s fantastic that you’re building your crafting stash with us, and we can’t wait to continue supplying you with beautiful yarn, tools, and patterns as you grow your skills.

Valorada con 5 estrellas sobre 5

So excited

So excited! Received my first hooks &needles Crochet box! I love everything in it! The yarn is so beautiful and the extras are really great! I especially love the wooden container with my yarn needles! I know I will do the headband and the bunny!

6 de agosto de 2025
Opinión espontánea
Logotipo de Hooks & Needles

Respuesta de Hooks & Needles

Hello!

We're so excited to hear that you loved your first Hooks & Needles crochet box!

It’s great to know that the yarn, extras, and the wooden container with the yarn needles are all making your crafting experience even more special 💖

The headband and bunny sound like the perfect projects to get started with, and we’re sure they’ll turn out amazing!

Valorada con 3 estrellas sobre 5

A great. Low-stakes way to learn new techniques

I like that I got the opportunity to learn a new technique on a smaller scale project. I loved the bird scissors and the wooden needle case. I liked the yarn although it is fairly scratchy, it is also sturdy.

I found the included needles to be cheap. The plastic circular part bends where it attaches to the wooden tips, impeding the flow of yarn across the needle.

The instructions are well illustrated (though the part that I found difficult was not adequately illustrated), But the wording is confusing, not as I typically see things phrased in a pattern-lots of extra stuff about lefts and rights when simply stating yarn in front or yarn in back would suffice.

Overall, I’m happy with the subscription and looking forward to the next box!

5 de agosto de 2025
Opinión espontánea
Logotipo de Hooks & Needles

Respuesta de Hooks & Needles

Hello Gail,

Thank you so much for your thoughtful review! We’re thrilled to hear that you enjoyed learning a new technique ✨ We also appreciate your feedback on the yarn - it’s great to hear that it’s sturdy, although we understand that the scratchiness may not be to everyone's taste.

We’ll definitely take note of your experience with the needles and the instructions. Your feedback about the needle quality and wording will be shared with our team so we can improve on both for future boxes.

We’re so glad to hear you’re still looking forward to the next box, and we can’t wait to surprise you with even more fun projects!

Valorada con 5 estrellas sobre 5

Great Box Of Goodies!

This box was a nice surprise! It actually contained everything needed for the projects, had little “extras”, and great patterns that were easy to follow. I am looking forward to my next box!

30 de julio de 2025
Opinión espontánea
Logotipo de Hooks & Needles

Respuesta de Hooks & Needles

Hey there, Jacque! Aww, thank you so much for the amazing review! 😊

We’re so glad you loved your box and that everything you needed was included. It’s always our goal to surprise and delight our subscribers, and we’re so happy to hear you’re already excited for the next one! 🎉

We can’t wait to bring more fun projects your way! 🧶💕

Valorada con 5 estrellas sobre 5

From Skeptic to Fan

I don’t often trust a company super quick and order from a new site I’ve never been on. However when I found Hooks & Needles on Instagram I was drawn in and placed my first subscription box order immediately! I was so surprised when I got my first box at how high of quality all of the products were! It was just what I needed to get back into my hobby of crocheting! When my second box was shipped I was super excited and then the worst happened! My local carrier lost my package! I started a claims process and reached out to give them a heads up (not expecting anything more than an auto generated response)… to my surprise I a personalized email came back with some guidance and reassurance that we would work together to solve the issue! Even if that meant replacing my box! Customer Service was super fast and so helpful! A A++ for me! You’ll be happy to know they found my package and delivered it to my door! I’m definitely a lifetime customer now and I have been sharing with all my crochet and knitting friends! I’m Hooked! Pun intended! 😆☺️

31 de julio de 2025
Opinión espontánea
Logotipo de Hooks & Needles

Respuesta de Hooks & Needles

Dear Jeanette! We’re absolutely thrilled to hear your story! 😍

It means so much that you trusted us, and we’re so happy you love the quality of our boxes! 🙌🏼

When things didn’t go smoothly with your second box, we’re so glad we could help make it right—customer care is our top priority! 💌

Thank you for sharing your excitement with your friends and for sticking with us!

You’re officially part of the family now! 🧶❤️

Valorada con 5 estrellas sobre 5

Crochet box

I subscribe to the crochet box. I like several things about this box: the quality of yarn, the choice of projects, the accessories, the gifts, and the ability to change the frequency of the box. I also like that I can reuse the patterns with my own yarn.

28 de julio de 2025
Opinión espontánea
Logotipo de Hooks & Needles

Respuesta de Hooks & Needles

Hey there, Harikleia! Thank you so much for sharing your feedback!

We’re thrilled to hear that you’re enjoying your crochet box experience. At Hooks & Needles, we strive to offer high-quality yarn, fun and creative projects, and little surprises each month to make your crafting journey even more enjoyable.

We're glad to know that the flexibility in box frequency and the ability to reuse patterns with your own yarn is something you appreciate.

We look forward to continuing to provide you with inspiring projects and top-notch materials.

Happy crafting! 🌟

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más