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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

ohjelma on helpottanut ratsastuskoulun varaus- ja maksusysteemiä hienosti. meillä oli säätöä että saatiin maksunvälittäjä vaihdettua, siitä lähti yksi tähti.Muuten olemme olleet erittäin tyytyväisiä.

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Said 24-7 help but after a number of times trying to book in had to change password, won't accept any of the new passwords it's given me. Sent me a list of dates over Dec that I won't be able to get h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hopotin chatti palvelu on ollu aivan mahtava ku saa henkilökohtasta palvelua nopeesti ihmiseltä eikä vaan joltain robotilta... soittamaan en ikinä ehtisi niin viestit on senki puolesta kätevät. Samoin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hopoti on ollut meillä käytössä nyt noin 1,5 vuotta ja olemme kaikinpuolin todella tyytyväisiä siihen. Myös asiakkaamme tykkäävät Hopotista, kun tunnit pääsee siirtämään, varaamaan ja ostamaan netis... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de comercio electrónico

Escrito por la empresa

Online platform for Riding Centres and Businesses – sell lessons, courses, memberships, gift cards and more easily online. Businesses get access to useful tools that save time and trouble for them and improve their customer experience. Riders can find suitable Riding Centres easily – book and pay lessons, cancel and reschedule when it suits them best. Hopoti is the Home of Riding.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

39 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Käytännöllinen alusta hyvällä asiakaspalvelulla

Käytännöllinen alusta joka helpottaa omaa työtäni yrittäjäni paljon. Hyvä ja nopea asiakaspalvelu👍🏼

14 de julio de 2025
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Respuesta de Hopoti.com

Moikka Tiiu ja Stall Knaperbacka 👋 Hienoa kuulla, että ollaan saatu helpotettua yrittäjän työtä – kiitos arvioinnista! 😊🙏

Valorada con 4 estrellas sobre 5

Asiakkaamme tykkäävät

30 de abril de 2025
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Respuesta de Hopoti.com

Kiitos arvostelusta Anna – mahtavaa kuulla, että asiakkaasi tykkäävät! 😊 Jos sinulle tulee mieleen mitään, millä voisimme kehittää palvelua entisestään ja ansaita vielä viidennen tähden, niin laitathan meille viestiä 🙏

Valorada con 1 estrellas sobre 5

Said 24-7 help but after a number of…

Said 24-7 help but after a number of times trying to book in had to change password, won't accept any of the new passwords it's given me. Sent me a list of dates over Dec that I won't be able to get help ... So I'm unable to book the last lesson available...not user friendly especially if you're not great with modern technology.

24 de diciembre de 2024
Opinión espontánea
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Respuesta de Hopoti.com

Thank you for your feedback, and we’re sorry for the frustration caused. While our live support is available 12 hours every weekday, it was unfortunately Christmas Eve when you reached out. Outside office hours, our 24/7 AI Agent assists with issues, as it did here. Some matters do require human help, which is why we aim to address critical issues as quickly as possible – and it seems our team resolved your login issue later that same evening.

We always strive to support our users, even during holidays, and hope you’ll continue exploring the platform, our riding centres, and their lessons. If your experience with Hopoti improves, we’d be grateful if you’d consider updating your Trustpilot review to better reflect your full experience 🙏

Valorada con 2 estrellas sobre 5

I am still using the service but most…

I am still using the service but most of my clients have a hard time using it amd end up just askognto scheduel.through us. I'm going to keep trying. I really need an easy way to put a link on my website. I'm sure that would help.

17 de mayo de 2024
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Respuesta de Hopoti.com

Hi Tasha! We're sorry to hear you've had some trouble getting started and adding Hopoti links to your website. 🙏 It's important to contact our support team if you have any issues or questions, as we can easily assist you through chat, email, or online meetings. 😊

We've reached out to you via DM to continue the conversation and work together towards making Hopoti a fully functional solution for your business. 👍 We hope to resolve these issues soon, and if you're satisfied with the improvements, we would appreciate it if you could update your review.

Thank you for your patience and feedback.

Valorada con 5 estrellas sobre 5

Hopoti made keeping track of lessons…

Hopoti made keeping track of lessons and events so easy. We love that the client can go in and do their own scheduling and payments no matter what time of day! Any time we need help, someone reaches out and takes care of our issue promptly. Keeping track of horse care is a snap.

17 de mayo de 2024
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Respuesta de Hopoti.com

Thank you, SES, for the fantastic review! 🌟 We're glad Hopoti makes scheduling and horse care easy for you. Your satisfaction with our support team means a lot to us! 🐴😊

Valorada con 5 estrellas sobre 5

Ison ratsastuskeskuksen paras työkalu

Ison ratsastuskeskuksen paras työkalu! Säästää aikaa ja vaivaa sekä sekä ylläpitäjän että asiakkaan näkökulmasta, maksuliikenne hoituu stressaamatta. Me opettajat pysymme Hopotin ansiosta hyvin kärryillä menneestä ja tulevasta tuntilukujärjestyksestä ja hevosten liikutuksista.

11 de mayo de 2024
Opinión espontánea
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Respuesta de Hopoti.com

Hei Emmi ja Takkulan Ratsastuskeskus! 👋 Kiitos arvostelusta – hienoa kuulla, että ollaan saatu helpotettua teidän toimintaa! 😊🙏

Valorada con 1 estrellas sobre 5

Totally unsafe

Totally unsafe shows way too much personal information . I don’t want people knowing where I will be at certain times .
Avoid at all costs.

4 de mayo de 2024
Opinión espontánea
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Respuesta de Hopoti.com

Only you and the riding centre you're using can see your bookings and personal information in Hopoti – so there must be a misunderstanding here.

We've tried to contact you via Trustpilot for further details but haven't received a response within 7 days. Hopefully, you can reply or contact our support chat or support@hopoti.com so we can check the full details with you. 🙏

Valorada con 3 estrellas sobre 5

Could be more user friendly

Could be more user friendly. Whenever I pay, I never see the postcode box, then I get a message saying I need to complete my postcode. I look and I look and I look and I can't see it. Most websites take you back to the box you have missed and highlight it for you. I would like hopoti to do this. It would really help. And where it says 1 day 3 days 1 week, 1 month, it should say 'next 3 days, next week, next month' etc as that would be clearer as to what a week and a month etc actually mean.

30 de abril de 2024
Opinión espontánea
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Respuesta de Hopoti.com

Hi Poppy, and thanks for your feedback! 😊 We're sorry for any confusion during payment. We use Stripe as our payment partner and use their card checkout features. So, while we can't promise changes to the postcode entry there, we'll look to see if that's something we can improve and will take note of your feedback on clarifying booking timeframes.

We strive to make every interaction with Hopoti a positive one, and we hope to earn a 5-star review from you in the future—thank you again for sharing your thoughts and helping us improve Hopoti! 🐎

Valorada con 4 estrellas sobre 5

Hyödyllinen ja selkeä

Hyödyllinen ja selkeä, helpottaa arkea ja asiakkaiden maksamista. Hevosarvostelut saattavat olla ikäviä.

31 de marzo de 2024
Opinión espontánea
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Respuesta de Hopoti.com

Kiitos arvostelusta Minja – ilo kuulla, että Hopoti on ollut teille ja asiakkaillenne toimiva ratkaisu helpottamaan talliarkea! 🤩

Hopotissa kerätään tosiaan automaattisesti arviointeja toteutuneista varauksista tallin toiminnan kehittämiseksi, mutta nämä luvut näkyvät vain tallin ylläpitäjille. Nyt beta-vaiheesta löytyy myös kattavat kyselyt ja lomakkeet, joiden avulla voi kysyä mitä tahansa tarkempaa palautetta asiakkailta nimellisenä esimerkiksi kauden päätteeksi.

Toivottavasti nämä uutuudet vastaavat tarpeitanne vieläkin paremmin ja tekevät Hopotista viiden tähden arvoisen palvelun teille tulevaisuudessa. 🙏 Täältä lisätietoja pian tulevista kyselyistä: https://business.hopoti.com/features/feedback/ (toistaiseksi englanniksi). Olettehan yhteydessä chatin kautta jos haluatte ominaisuudet jo heti kokeiltavaksi! 😊

Valorada con 5 estrellas sobre 5

Hopoti has changed our lives!

Hopoti has changed our lives for the better in so many ways! We used to keep a 3 ring binder for all our lessons and horse use...that is now all handled electronically right from our IPad. It's amazing, Hopoti makes it easy for our 6 instructors to assign horses directly from there cell phones. With just a click of a button I can print out the daily schedule. With 35 horses and over 100 riders Hopoti has been a lifesaver. No more answering texts for hours a day! And that's just part of what Hopoti can do! Horse use, horse care; farrier, dentist, vaccines, etc. All kept on Hopoti! I've been hoping an all around Stable Management software would come out, and Hopoti did it!

THANK YOU!
James
Coexist Stables
USA

12 de febrero de 2024
Opinión espontánea
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Respuesta de Hopoti.com

Thrilled to hear this, James! 🎉 Thanks for the fantastic review. Glad we could simplify life at Coexist Stables. Cheers to more success! 🐴🙏

Valorada con 5 estrellas sobre 5

Great support and no more missed payments

Great customer service, both from the admin end and my clients are all saying how great the service has been for them too.
The help with setting up our site was fantastic- everything was explained clearly and there was plenty of back up support too. No question was too much trouble for the team to offer help with!
Using Hopoti has saved me lots of time sending endless messages back and forth to make bookings. I can now direct clients to their account to check their own lesson times, and rides that went unpaid for or payments that had to be chased are a thing of the past!
My clients find the system very user friendly too.

23 de noviembre de 2023
Opinión espontánea
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Respuesta de Hopoti.com

Thank you so much for the review! 😊 It's fantastic to hear that both you and your clients are enjoying the benefits of using Hopoti.

An efficient booking platform can make such a difference, and it's great to know we could contribute to streamlining your processes. Looking forward to being a continued part of your success in hassle-free bookings and payments! 🙌

Valorada con 5 estrellas sobre 5

5/5 palvelu

Palvelu on todella hyödyllinen talliarjessa! Säästää aikaa, asiakaspalvelu on aina nopeaa ja sujuvaa.

3 de noviembre de 2023
Opinión espontánea
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Respuesta de Hopoti.com

Kiitos suosituksesta Peppi ja Tuomarinkylän Ratsastuskoulu! 😊🙌

Valorada con 5 estrellas sobre 5

Hopoti is so useful and helps me stay organized.

Hopoti is so useful and helps me stay on top of records and bookings. The prepayment when booking lessons is helpful and efficient

26 de octubre de 2023
Opinión espontánea
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Respuesta de Hopoti.com

Wonderful to hear how Hopoti has helped your business, Ellen. 😊 Thanks for the review!

Valorada con 5 estrellas sobre 5

Game changer for your equine business!

My only complaint with Hopoti is that I can't use it to organize my whole life!
Hopoti has revolutionized my therapeutic/lesson business. My involvement in the scheduling, billing, and rescheduling process is so minimal now that it has renewed my energy for my work.
Most of us did not get into the equine industries to sit behind a computer or on the phone. Hopoti gives you back your time to do what you love.
Never want to run my business without Hopoti again!

1 de abril de 2023
Opinión espontánea
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Respuesta de Hopoti.com

We're honored to be part of your journey Jessie, and it's energizing for us, too, to get this kind of feedback – thank you for your wonderful review! 🤩🙏

Valorada con 5 estrellas sobre 5

We started our journey with hopoti in…

We started our journey with hopoti in september of last year. Of course we were cautious of how it would all work, how our clients would feel about it etc. After the first meeting our minds were totally at easy and we knew that this was the way forward ! It is a site designed for equestrians by equestrians and it really shows. So much thought has gone into all the options available. The customer service is second to none.
As a small family run riding school, we faced the usual challenges, trying to fill lessons, no shows, long hours on the phone leaving less time for doing what we love most, enjoying our horses.
In the 3 months that we have been up and running on the site our business has increased by 70%. It is easier and faster to make bookings, allowing our clients much more choice and options for lessons, camps, arena hire, private lessons etc. As our terms are booked in advance there are no longer no shows / empty spaces and no more long waiting lists.
We no longer have to spend hours planning the yard book and horse care as everything is at the click of a button and very straigh forward to use.
Our clients love the new system and getting to heart their favorite ponies and horses is a huge hit. They also love the assigned horses feature. Lessons and camps can be booked at any time so we dont worry about missed opportunities anymore.
Our business is thriving, our clients are happy and we have so much more free time to do all those other jobs that get pushed to the side.
Hopoti has been one of the best decisions we have made and we would highly recommend to any equestrian business big or small.

18 de febrero de 2023
Opinión espontánea
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Respuesta de Hopoti.com

Wow, thanks for your outstanding recommendation, Liz! 🙌 Awesome to hear how much we have been able to help you and your business. 🤩

Valorada con 5 estrellas sobre 5

"Hopoti allows our business to be open…

"Hopoti allows our business to be open 24/7, an easy app for our customers to book their lessons and camps. Hopoti customer service is second to none, always happy to help! I 100% recommend them to you."

27 de junio de 2022
Opinión espontánea
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Respuesta de Hopoti.com

Thank you, Catriona and Balcultry Stables EC, for your 5-star review and recommendation! 🤩🙏

Valorada con 5 estrellas sobre 5

Brennanstown Riding School

We started with Hopoti in January 2022 and are really seeing the benefits. For starters the ability to use the system remotely to manage the business is hugely beneficial. No matter where we are we can instantly see if we have spaces to accept new bookings and deal with queries promptly.

Hopoti has meant we are able to schedule our entire year (or even further) in advance and then share calendars of what's available so that our customers can manage their own bookings. It gives us clarity of how valuable each horse, instructor and activity are to the business and helps us make better decisions going forward. The key thing to note though is that our revenue is up and our admin has reduced.

There are still things to be improved upon but the team in Hopoti are excellent. Their tech support and how they take on feedback makes us confident that we will be going from strength to strength in the future as a partnership.

14 de junio de 2022
Opinión espontánea
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Respuesta de Hopoti.com

Incredible that you see increased revenue, reduced workload and other benefits of Hopoti in just six months! 🙌 Thanks a lot for the review Brian and the folks at Brennanstown! 😊 We appreciate the trust in our team and product development.

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