horze.ie Opiniones 

883
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Will not order from them again. Theyre waaaay too slow and their website is misleading! If you’re not in Ireland do not use the IE domain and make it clear where your location is so people don’t waste... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The turnout rugs that I bought arrived this morning, which was perfect timing because I was just heading out to my horse. The light rain turnout rug is beautiful and looks great on my horse. I would... Ver más

Valorada con 5 estrellas sobre 5

After realising this website is not in Ireland, I began to panic if my order would arrive in time, however it arrived 10 days earlier than estimated (placed order Nov 28th arrived Dec 8th . Items rece... Ver más

Valorada con 3 estrellas sobre 5

Ok. Irish domain but not an Irish company so the cheapest delivery option was within the range advised but took about a week.The invoice didn’t have a returns docket even though footwear item so presu... Ver más

La empresa ha respondido

Información sobre la empresa


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3,7

Medio

TrustScore: 3.5 sobre 5

883 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 33% de las opiniones negativas

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3,7

Todas las opiniones

(883)

5 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Will not order from them again

Will not order from them again. Theyre waaaay too slow and their website is misleading! If you’re not in Ireland do not use the IE domain and make it clear where your location is so people don’t waste time waiting for you to ship their orders that will take more than 1 week

10 de abril de 2026
Opinión espontánea
Logotipo de horze.ie

Respuesta de horze.ie

Hi,

thank you for your feedback. We're sorry that your order took longer than expected and that the information on our website wasn't clear enough.

That's not the experience we want you to have.
We're working on making shipping information for all our customers.

If you have any further questions or concerns, please feel free to contact us at customerservice@horze.ie.

Best regards

Your horze team!

Valorada con 5 estrellas sobre 5

The turnout rugs that I bought arrived…

The turnout rugs that I bought arrived this morning, which was perfect timing because I was just heading out to my horse.
The light rain turnout rug is beautiful and looks great on my horse.
I would definitely recommend Horze.ie

3 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delivered earlier than estimated

After realising this website is not in Ireland, I began to panic if my order would arrive in time, however it arrived 10 days earlier than estimated (placed order Nov 28th arrived Dec 8th . Items received were exactly what I ordered. Very happy and will definitely order again.

28 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No customer service

Fraudulent, avoid at all cost. Sizes of pants way bigger than supposed size. Customerservice did not answer a single email in 1,5 months, had to pay 15€ of shipping cost back to Germany because the return labels operator GLS is not supported by the local Irish shops anymore. Now the returned package came back without an explanation. So I am down 150€ with no benefit but frustration! The german consumer protection authorities will be informed if I will not get the refund within the next two weeks, as this behaviour is illegal plus it's a german company pretending to be local Irish.

29 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Refund issue when they sent wrong size

Received the wrong size, returned it on the 22nd September, it was delivered to their return facility on the 30th September and I am still waiting on a refund. Tried contacting them via the contact form twice & the email address twice, no response. Very poor service, will not be ordering from them again

22 de octubre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Slow customer service

Ordered boots for my daughter on 14th May, they never arrived, the courier company didn’t recognise the tracking number provided. It took 4 weeks of emailing Horze.ie to get them to investigate and send me a replacement pair. I would be reluctant to order from them again based on my one and only experience.

14 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

HORZE poducts…

Great selection of products,good footwear quality and prices,brilliant Horze products will be ordering again.

1 de mayo de 2023
Valorada con 1 estrellas sobre 5

Only some of order delivered

Only some of order delivered. Delivery was to happen by 7th at latest and now I am missing some items which I needed for this weekend

2 de abril de 2023
Logotipo de horze.ie

Respuesta de horze.ie

Dear Hannah

Thank you for your rating.  I am very sorry one item was cancelled from your order as it went out of stock.  We will contact you separately by email today about this issue.  

A refund for the non delivered item has already been done.

Your Horze Customer Service Team

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