Bought my third hose reel, this one has a different and much inferior spray head. Why the dumbing down of the produce and lack of warning. Further, still waiting to hear back from an email to Hoseli... Ver más
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Consulta las opiniones de los clientes
I have been using their products for a couple of years now and have had no problems. From order to delivery and the using of the product itself has been excellent. Customer service also excellent. As... Ver más
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The company does not honor their own policies. No marketing of their new releases gets people buy the old technology. Then they drop marketing emails once the product is available and offer zero eff... Ver más
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Long time customer but last 2 orders have been absolutely horrendous. Ordered on the 23rd September and even know its in stock it hasn't been sent and wont be until 16th October. Then wont receive it... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Hoselink is an Australian-based gardening product company that has been in business since 1998 years. We specialise in retractable hose reels and fittings that are guaranteed never to burst off. Hoselink offers a wide- range of products from hose reels to sprinklers - all of which are designed to work in conjunction with our patented Hoselink fittings which feature a 3 year warranty and are guaranteed never to burst off your tap or hose. When you buy from Hoselink, you are buying direct from the manufacturer. This ensures that we can offer great prices and deliver outstanding customer service.
Información de contacto
1/108 Old Pittwater Rd, 2100, Brookvale, NSW, Australia
- 1300 900 617
- hello@hoselink.com.au
- hoselink.com.au
2,5
Malo
511 opiniones
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When you buy from Hoselink you are…
When you buy from Hoselink you are buying directly from the manufacturer.... at no time is China mentioned until the box arrives , shonky advertisers by a shonky traitor!
5 de marzo de 2021
Opinión espontánea
Respuesta de Hoselink
Hi Jon,
Thank you for taking the time to write a review, it is very much appreciated.
We are sorry to hear you feel this way. We are very transparent about where we manufacturer our products and do have it listed on the website. Hoselink is a 100% Australian-owned and family run company located on Sydney's Northern Beaches. Our products are manufactured in various locations including but not limited to Australia, China and Taiwan.
Whilst we do manufacture some products overseas none of our products are directly shipped from our manufacturers.
Of course as Australians we would love to be able to manufacture all our products here, and so this is something that is always under review.
Kind regards, The Hoselink Team
Great product, good service…
I was very thrilled to receive my HOSELINK hose set for Christmas, the wide range of setting's on the nozzle are great, and when I had a minor problem it was addressed immediately, a very welcome gift and service from HOSELINK.
19 de febrero de 2021
Opinión espontánea
Respuesta de Hoselink
Hi Nicci,
Thank you so much for taking the time to leave a review.
We are so glad to hear you are happy with your spray nozzle.
Your support of Hoselink is really appreciated.
Kind regards,
The Hoselink Team
Root wand waste of money and time
Tried out my root watering wand for first time today and within 15 min i had blisters in palm of hand from stupid handle design
I expected better jet flow from wand and all i got was normal water pressure flow
Works ok in soft garden beds
After 30 min decided to throw in shed and put down to a bad purchase
8 de mayo de 2020
Opinión espontánea
Respuesta de Hoselink
Hi Alan,
Thank you for getting in touch with us and leaving a review.
I am sorry to hear that you have been disappointed with the Root Waterer. We have not heard of the issues with the handle before so thank you for bringing this to our attention. Something for the product team to take a look at. With the pressure, the Waterer is not designed to provide a jet type flow. The design of the wide nozzle is to deliver a large volume of water into the ground to perpetrate through the soil to the roots or to soften the soil.
If this is not suitable or you would like to discuss the issues further please contact out Customer Service Team and they would be happy to assist.
Thank again - The Hoselink Team.
Just read last review the hoses do…
Just read last review the hoses do definitely kink and our one in the backyard does not retract any longer they are 3 to 4 years old so maybe that is their lifespan??
24 de marzo de 2020
Opinión espontánea
Respuesta de Hoselink
Hi George, we are so sorry to hear that this is your experience with your Hoselink products. We would love the opportunity to help you resolve your problems and restore your faith in your Hoselink products. Please contact our customer service team. Kind Regards, The Hoselink Team
No Good😖
Onto my fourth spray gun, this time a huge bubble in the hose popped! This is my second review, the points being: the spray gun keeps leaking into my shoes and breaking; the hose keeps kinking constantly and the hose reel is way to hard to pull out so is rarely used. So NO l don’t recommend wasting your money.
9 de febrero de 2020
Opinión espontánea
Respuesta de Hoselink
Hi Anne,
Thank you for taking the time to leave a review.
I am so sorry to hear that you have experienced so many issues with your Hoselink hose. It is very disappointing to hear that you are onto your fourth spray gun, and that the hose has developed bubbles. This is incredibly strange and definitely not a common problem. The same with the kinking, this is not something that we commonly see.
We would really like the opportunity to address these problems and do what we can to rectify them for you. If you can please contact our Customer Service Team we would be happy to assist.
Thank you again - The Hoselink Team.
Informed caring staff with a good…
Informed caring staff with a good product
old story in life pay nothing get nothing
8 de diciembre de 2019
Opinión espontánea
Respuesta de Hoselink
Hi Stuart,
Thank you for taking the time to write a review, it is much appreciated.
I am so glad to hear you're loving your new Hoselink products. Kind regards, The Hoselink Team
Angled hose attachment
Hi, I was kindly given this hose accessory as a replacement for the previous discontinued one similar title which leaked in several places. Sad to say the updated one in my title leaked in 3places as well and I am in the process of returning both to HOSELINK so they can test these for themselves. I’ve gone back to hose on tap no angle attachments for now but I REALLY like the concept of adaptable moving hose angles to offset the problems of kinking and twisted hoses and hope it all gets sorted so I have no further issues. HOSELINK are a top company for innovation and trends and they really do keep the opposition “on their toes!” Their help line is always generous and first class intentionality for their customers guaranteed right away. They are good with Aussie spirited follow-up. Margo 💦
3 de diciembre de 2019
Opinión espontánea
Respuesta de Hoselink
Hi Margo, thank you for taking the time to leave a review. It's really great to hear your feedback and we also appreciate you sending back the faulty items as we are always working on making our products better. If you would like us to replace the one that you have sent us so you have one while this one is with us then please contact us and we would be happy to do this for you. Again thank you so much Margo, you're a valued customers and we can tell that you care about the company by giving us the opportunity to improve. Kind Regards, The Hoselink Team
Excellent product…
This is a great product very easy to use, quality is fantastic I’m sure it will last for a very long time!
2 de diciembre de 2019
Opinión espontánea
Respuesta de Hoselink
Hi Marianne, Thank you for taking the time to leave such a great review. It's great to hear that your Hoselink Hose Reel is making gardening more enjoyable and easy for you. Kindest of Regards, The Hoselink Team.
This sprinkler does everything it…
This sprinkler does everything it promises to! Unbelievably easy to attach and equally easy to change to each of the nine incredibly well planned settings. I highly recommend it!
1 de diciembre de 2019
Opinión espontánea
weeper hose works well with watertank
Excellent for use with gravity feed only water tank. The pressure is so low it takes a while to fill the hose and remove any kinks, but if you connect first with tap to fill the hose, then connect to the tank it works like a dream. Very happy wiith the hose. Am now planning to purchase a larger tank and with no need for pump and power outlet installaion.
30 de noviembre de 2019
Opinión espontánea
Respuesta de Hoselink
Thank you for taking the time to leave such a glowing review.
We are so glad to hear that you are happy with your hose and that it works so well with your water tanks.
Thank you again - The Hoselink Team
I would strongly recommend these…
I would strongly recommend these products to anyone who wants reliable long lasting garden products.
28 de noviembre de 2019
Opinión espontánea
Respuesta de Hoselink
Thank you for leaving us such a great review Mary! Glad you love our products as much as we do!
So much better than the competition
We thought: "Who could be bothered ordering a retractable hose online?" and bought a competitor product for a similar price at our local hardware store. What a mistake! The first day it worked, the second, it wouldn't retract all the way despite fiddling, and by the first weekend, it was a tangled mess. We ordered a Hoselink and it arrived on our doorstep in two days. It slid straight onto the wall mounted bracket and my wife loves it. It's easy to use, doesn't tangle and retracts just like it is supposed to do, every time. The competitors might look similar and be priced similarly, but they certainly don't perform. Well done, we'll be buying more Hoselink products.
28 de noviembre de 2019
Opinión espontánea
Respuesta de Hoselink
Thank you for taking the time to leave a review! Great to hear we could solve the problem you were having with your other hose. Happy Watering!
great
great, this is the second time i have purchased one, in at least the last 10 years, i actually purchased 3, one for each of my hoses.
27 de noviembre de 2019
Opinión espontánea
Respuesta de Hoselink
Thanks for taking the time to write us such a great review Tony!
Root waterer
Works great and makes watering plants easy and efficient as water goes straight to the roots. A great product.
27 de noviembre de 2019
Opinión espontánea
Respuesta de Hoselink
Thanks for the great review Michael and happy watering!
30m hose link
Easy to install. Also plenty of room in the housing so the hose doesnt jam half way in like most others. Great product.
26 de noviembre de 2019
Opinión espontánea
Respuesta de Hoselink
Thanks for the great review Paul!
Leader Hose 5m extension
Just what I needed to use from my tank water or town water taps - 5m extension hose
25 de noviembre de 2019
Opinión espontánea
Respuesta de Hoselink
Hi Leeanne, Thank you for taking the time to leave a review. It’s so great to hear that you’re enjoying your Hoselink products. Thank you for your positive feedback. Kindest of Regards, The Hoselink Team
Purchasing the Hoselink garden hose has…
Purchasing the Hoselink garden hose has proven to be a fantastic choice. I can’t praise this product and the customer service team that goes with it highly enough.
24 de noviembre de 2019
Opinión espontánea
Respuesta de Hoselink
Hi Lee, thank you for taking the time to leave a review. Here at Hoselink we pride ourselves on our customer service so it's so great to hear you had a great experience with us. We hope you continue to enjoy your Hoselink products. Kind Regards, The Hoselink Team
Service
I have purchased many Hoselink products and have very happy with the service along with the speed of delivery and the quality of the products. In fact the last purchase was for a friend, it was sent to my address for the convenience of delivery. Cheers Ian.
23 de noviembre de 2019
Opinión espontánea
Respuesta de Hoselink
Thanks for the great review Ian!
I purchased the hose for my mother-Best buy ever.
I purchased the hose for my mother(76yrs young) as a early Christmas present and she is loving it. No having to undo the kinks, not getting caught up in knots and the ease of putting it away with out hurting her hands as my mum likes her garden neat and tidy. Best value for money, time will be the true judgment but I'm quietly confident. :)
23 de noviembre de 2019
Opinión espontánea
Respuesta de Hoselink
Hi Lisa, wow thanks for leaving a review. It’s so great to hear how your Hoselink products have made gardening easier and more enjoyable. We work hard to ensure our customers have the best experience when dealing with Hoselink and our products. Kindest of Regards, The Hoselink Team
The real deal reel
Brilliant product. Good quality materials and construction, easy to assemble and even easier to use. A real asset in my garden and it makes me feel very organised!
22 de noviembre de 2019
Opinión espontánea
Respuesta de Hoselink
Hi Julia, thank you so much for taking the time to leave such a great review. We love to hear how much our customers are enjoying their Hoselink products and how it has made gardening easier for them. Kindest of Regards, The Hoselink Team
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