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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Only issue was a lack of stock and hence a long delay in suppling the filters . Had to chase to get an explanation

Valorada con 4 estrellas sobre 5

Ebony was very helpful in making sure I ordered the right filter. The order & delivery went smoothly. The filter has not been fitted yet so not able to give 5 * until it has been fitted successfully.

Valorada con 4 estrellas sobre 5

Nick Taylor at Hotspot was at hand to assist with the ordering and fitting of our replacement filter cartridge! We also had a problem with our water flow and Nick yet again was super helpful in su... Ver más

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Valorada con 5 estrellas sobre 5

Hotspot titanium. The best tap company we've came across, in our honest opinion they're leading the race in boiling water taps. With a titanium boiling water tank offering a 20 year warranty on al... Ver más

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Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

The Coolest Spot in the kitchen – both for your office and your home! The HotSpot Titanium offers an impressive 5-year parts & labour warranty on the entire system and an incredible 20-year tank warranty. The Titanium componentry will not corrode, nor will it impart any impurities into your drinking water. This new market trailblazer offers boiling water smooth flow and a great range of 3-in-1 tap finishes and styles. Both 4litre and 8litre base-units are amazingly compact and are respectively perfect for both medium and high demand. All variants include filtration system as standard!


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3,8

Muy bueno

TrustScore: 4 sobre 5

203 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,8

Todas las opiniones

(203)

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Valorada con 5 estrellas sobre 5

I have fitted a number of these boiling…

I have fitted a number of these boiling water taps over the years and I can say this product is by far the best I have ever fitted, great quality product and it even can supply hot water to the sink tap,( so only cold water connection needed). Also Good communications with the technical help team when I had a question for them, I thought I was doing something wrong as it was so easy to install but I wasn’t!!!

10 de noviembre de 2020
Opinión espontánea
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Respuesta de HotSpot Titanium

Thank you so much for this fabulous 5 star review. We're loving the 'by far the best you have ever fitted'. Also, thank you for mentioning HotSpot Titanium's Hot Mix feature - our hidden gem! So many sites where the pipe-run from the hot water cylinder is uneconomically long (and HotSpot Titanium's Hot Mix saves the day!)

Valorada con 4 estrellas sobre 5

It's brilliant!

The new Titanium Hotspot tap works like a dream and the sales and installation people cannot be faulted with their customer service. We sent pictures of the cupboard into which the unit would be fitted and were assured that the tap unit would fit. We had a slight hiccup in that when installation came they found the unit didn't fit after all We had to get a plumber to rearrange the pipework in the cupboard and install a new electrical unit. Throughout, Nick, a member of the sales team liaised between us and the installation side of things and was extremely helpful. We would certainly recommend the company.

9 de noviembre de 2020
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Respuesta de HotSpot Titanium

Thank you for the good review and excellent feedback Tommy. Great to read that the tricky situation was resolved okay and that your fabulous Hotspot Titanium now works like a dream. We wish you many many years of fabulously filtered boiling water - please let us know if ever you need us - we always aim to please as much with our aftercare as with our product.

Valorada con 5 estrellas sobre 5

Awesome after care service and great product

I’ve just moved into a new home and paid the the developer for the hotspot titanium system with an alessi tap, it looked great and having boiling water available was perfect for my disabled mum.

When we moved in we found out it didn’t work and developer really let us down. Not titanium hotspot, there after sales support was perfect.

Scott was able to talk me over the phone basic troubleshooting that even I could follow and we found although plumber and installed the water was isolated from the unit. 15-30 minutes all working lovely boiling water out of this gorgeous styled tap. 1 week I’d asked the housing developer to have a look.

So thanks to the team and Scott for resolving our issue over the phone!

30 de octubre de 2020
Opinión espontánea
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Respuesta de HotSpot Titanium

Thank you so much for this fabulous 5 star review. So pleased that we were able to sort the problem for you. A valuable learning for HotSpot Titanium here, we will try make sure that our developer partners know to refer HotSpot Titanium users directly with us for any such challenges. Have you registered okay for the warranty extension? it's peace of mind for extra years without any charge. Thanks again for your kind words.

Valorada con 5 estrellas sobre 5

Calisto Gun Metal Tap

We won our Calisto Gun Metal Tap and couldn't be happier with both the product and the service! Efficient and professional. Great installation. We were lucky enough to win our tap but I wouldn't hesitate to purchase from Hotspot Titanium in the future!

27 de octubre de 2020
Opinión espontánea
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Respuesta de HotSpot Titanium

Thank you so much for the fab 5 star review. We are so pleased to have delighted not only with the functionality of our system but also our great service too. We hear you're already enjoying the benefits of filling saucepans with instant boiling water!

Valorada con 5 estrellas sobre 5

A company that goes above and beyond

We always receive incredibly helpful professional service and advice from the hotspot team. The taps look great and are a great feature in offices and stores where they are installed

16 de octubre de 2020
Opinión espontánea
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Respuesta de HotSpot Titanium

Thank you so much for the 5 star review, particularly from a HotSpot Titanium advocate who truly put the product to the test - temperature, taste, style, performance, sustainability, ethics, aftercare... just some of the criteria that we are delighted to have met. It is a pleasure working with you and we very much look forward to being of continuing good service.

Valorada con 5 estrellas sobre 5

Absolutely LOVE our titanium hotspot…

Absolutely LOVE our titanium hotspot boiling water tap. We chose a Matt black one and not only does it look amazing but the water comes out in a smooth stream and I am able to chose different security settings to ensure it’s also safe with the children. The service received from Scott was second to none and would definitely recommend both the company and the product! Brilliant, don’t know how we managed before installation!

15 de octubre de 2020
Opinión espontánea
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Respuesta de HotSpot Titanium

Thank you so much for this 5 star review, which means all the more that you "LOVE" your Titanium HotSpot filtered boiling water tap. The Matt Black is our personal favourite also, great choice! So pleased that our customer service is living up to our product, we very much look forward to being of continuing good service.

Valorada con 5 estrellas sobre 5

Superb product

Had a Hotspot tap fitted in our office, the plumber said he's never seen one of such high quality. Instant chilled or boiling water that saves the team time when making a cuppa.

15 de octubre de 2020
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Respuesta de HotSpot Titanium

Thank you Lee for this superb 5 star review. Delighted to receive testimonial from your installer that HotSpot Titanium is of the highest ever quality. We look forward to being of continuing good service to you and your business.

Valorada con 5 estrellas sobre 5

We have fitted two 4lt taps in our new…

We have fitted two 4lt taps in our new kitchen and they have been excellent in the last 18 months that we have had them.

14 de octubre de 2020
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Respuesta de HotSpot Titanium

Thank you so much for this fabulous 5 star review. So pleased that your 2 no. HotSpot Titanium 3-in-1 filtered boiling water taps are to your satisfaction.

Valorada con 5 estrellas sobre 5

Hotspot titanium.

Hotspot titanium.

The best tap company we've came across, in our honest opinion they're leading the race in boiling water taps. With a titanium boiling water tank offering a 20 year warranty on all tanks. Plus 5 years parts & labour, how can you go wrong...

14 de octubre de 2020
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Respuesta de HotSpot Titanium

Thank you so much for this great review Sean. So pleased that the HotSpot Titanium is proving to be the right fit for you and your business. For sure the unprecedented warranty is proving to be a winner for HotSpot Titanium clients - it's great peace of mind!

Valorada con 5 estrellas sobre 5

Fantastic range of taps

Fantastic range of taps backed up with superb quality construction and service. As a kitchen retailer it's important our customers are given access to the very best products and Hotspot Titanium certainly live up to our expectations!

Paul Hepburn
The Kitchen Station (Hillington) Ltd

12 de octubre de 2020
Opinión espontánea
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Respuesta de HotSpot Titanium

Thank you for your review, Paul! We're so happy to hear that Hotspot Titanium is the perfect addition to your retail space.

If there's anything we can do to make things easier for you please don't hesitate to reach out. Our team is always here and eager to help!

Kind regards,

Team Hotspot Titanium

Valorada con 5 estrellas sobre 5

The Inventum Hotspot is an essential appliance in any kitchen

The Inventum Hotspot is the best appliance we have in our kitchen we have had it now for 5 years and cannot do without it. But more importantly the back up that we receive from their headquarters in the Netherlands is excellent. You can explain any problem you have online and they will immediately explain how to fix it. I would particularly like to thank Nick who is always there on the end of a phone to resolve any issue

9 de octubre de 2020
Opinión espontánea
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Respuesta de HotSpot Titanium

Thank you so much for this fabulous 5 star review. May you have many many more years of hassle free filtered boiling water! We especially love the "cannot do without it" as we can be sure that there are still many kettle users out there that are yet to realise this fabulous instant boiling phenomenon

Valorada con 5 estrellas sobre 5

Fantastic prices and competitive…

Fantastic prices and competitive product , this is a clear winner, unique and nothing like it right now from any other manufacturer. Followed up with amazing customer service from our Account Manager Nathan Murphy nothing was too much trouble and communicated clearly whilst installing and signing off a challenging days efforts by his hotspot Team , proof they were able to maintain their focus and turned the difficulties into a creatively successful install for our clients located at Sytner Tamworth Mini showroom.

6 de octubre de 2020
Opinión espontánea
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Respuesta de HotSpot Titanium

Thank you so very much for this amazing 5 star review Mark. Great for you to say quite rightly that HotSpot Titanium "...is a clear winner, unique and nothing like it right now from any other manufacturer" for sure ours truly boils and will not fall to pieces as it does so. Buy HotSpot Titanium buy peace of mind, longetivity, great styling and great tasting Hot Drinks.

Valorada con 5 estrellas sobre 5

Fabulous product

Fabulous product - easy to install, love it. Would recomend without question.

2 de octubre de 2020
Opinión espontánea
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Respuesta de HotSpot Titanium

Thank you very much for this 5 star review. This is always very welcome feedback from HotSpot Titanium installers who report on the amazing simplicity of the system. So glad you love the product, we very much look forward to any referrals. Thanks again

Valorada con 5 estrellas sobre 5

So very helpfully

So very helpfully , it was the first time I’ve replaced the filter so I wasn’t sure what to buy . The man I spoke to was very helpful and knew what he was talking about.

15 de septiembre de 2020
Opinión espontánea
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Respuesta de HotSpot Titanium

Thank you so much for the fab 5 star rating . We are delighted that the process of filter replacement has gone well. So hope that your full HotSpot Titanium experience is just as good and that you're happy with the system. Please keep in touch and let us know if we can assist with anything else

Valorada con 5 estrellas sobre 5

I did not find the literature easy…

I did not find the literature easy reading and had a number of queries that did not seem to be touched on but my problems were all explained by Nathan Murphy in plain, plausible English. My questions were all received in good spirit
resulting in my learning beyond the area of the the question so I now feel competent to discuss the installation with the family and guests.

28 de agosto de 2020
Opinión espontánea
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Respuesta de HotSpot Titanium

Thank you so much for the 5 Star review, we always endeavour to offer the personal touch. Whilst you have highlighted some remedial work required with our current literature it is a delight to know that everything turned out okay. Do please keep in touch, we are always here for you.

Valorada con 5 estrellas sobre 5

Would highly recommend

A fantastic product that is high quality and very safe to use. The customer service was fantastic, before and after purchase.

19 de agosto de 2020
Opinión espontánea
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Respuesta de HotSpot Titanium

Thank you so much for this fabulous 5 star review. Delighted that you like the product and furthermore that the customer journey is to your satisfaction. We wish you many many years of happy use of your fantastic HotSpot Titanium filtered boiling water tap!

Valorada con 5 estrellas sobre 5

Quick and easy!

Arrived very quickly, was easy to install... positive experience all round!

11 de agosto de 2020
Opinión espontánea
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Respuesta de HotSpot Titanium

Thank you very much for this excellent 5 star review! Delighted that your HotSpot Titanium experience is so positive. We wish you many many years of faultless filtered boiling water!

Valorada con 5 estrellas sobre 5

Incredible service!

Incredible service!

Amazing how simple excellent service can be. Had several moments of contact with Nick, as well by phone as by WhatsApp.

Had Some issues with my water tap and boiler. Nick stayed with me all the way until everything was solved.

Nick felt and showed responsibility for the issues and made me a very happy satisfied customer.

I can highly recommend both Nick and Hotspot Titanium!

Bart Blauw

7 de agosto de 2020
Opinión espontánea
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Respuesta de HotSpot Titanium

Thank you so much for the glowing review. We always endeavor to please, not only with our fabulous product, but also with peace-of-mind that our great after-care is upheld throughout the long life of the product. Please recommend us to your friends! Thank you again Bart.

Valorada con 5 estrellas sobre 5

Filter Replacement

The filter arrived and it was simple to unscrew the old filter and replace it with the new filter. I had another issue with regard to hard water and this was resolved as soon as I contacted Hotspot. They are a great company, with a terrific product. Highly recommended.

24 de julio de 2020
Opinión espontánea
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Respuesta de HotSpot Titanium

Thank you for the excellent review. So pleased you're back up and running after a short-term challenge with some very hard water. Wishing you many more happy years of great Hot Drinks / Cooking with your fabulous HotSpot Titanium

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