Only issue was a lack of stock and hence a long delay in suppling the filters . Had to chase to get an explanation
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Consulta las opiniones de los clientes
Ebony was very helpful in making sure I ordered the right filter. The order & delivery went smoothly. The filter has not been fitted yet so not able to give 5 * until it has been fitted successfully.
Nick Taylor at Hotspot was at hand to assist with the ordering and fitting of our replacement filter cartridge! We also had a problem with our water flow and Nick yet again was super helpful in su... Ver más
La empresa ha respondido
Hotspot titanium. The best tap company we've came across, in our honest opinion they're leading the race in boiling water taps. With a titanium boiling water tank offering a 20 year warranty on al... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
The Coolest Spot in the kitchen – both for your office and your home! The HotSpot Titanium offers an impressive 5-year parts & labour warranty on the entire system and an incredible 20-year tank warranty. The Titanium componentry will not corrode, nor will it impart any impurities into your drinking water. This new market trailblazer offers boiling water smooth flow and a great range of 3-in-1 tap finishes and styles. Both 4litre and 8litre base-units are amazingly compact and are respectively perfect for both medium and high demand. All variants include filtration system as standard!
Información de contacto
Studley Road (Secure Business Centre), B98 7LG, Redditch, Reino Unido
- +44 (0)20 3192 1428
- info@hotspot-titanium.com
- hotspot-titanium.co.uk
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I have fitted a number of these boiling…
I have fitted a number of these boiling water taps over the years and I can say this product is by far the best I have ever fitted, great quality product and it even can supply hot water to the sink tap,( so only cold water connection needed). Also Good communications with the technical help team when I had a question for them, I thought I was doing something wrong as it was so easy to install but I wasn’t!!!

Respuesta de HotSpot Titanium
It's brilliant!
The new Titanium Hotspot tap works like a dream and the sales and installation people cannot be faulted with their customer service. We sent pictures of the cupboard into which the unit would be fitted and were assured that the tap unit would fit. We had a slight hiccup in that when installation came they found the unit didn't fit after all We had to get a plumber to rearrange the pipework in the cupboard and install a new electrical unit. Throughout, Nick, a member of the sales team liaised between us and the installation side of things and was extremely helpful. We would certainly recommend the company.

Respuesta de HotSpot Titanium
Awesome after care service and great product
I’ve just moved into a new home and paid the the developer for the hotspot titanium system with an alessi tap, it looked great and having boiling water available was perfect for my disabled mum.
When we moved in we found out it didn’t work and developer really let us down. Not titanium hotspot, there after sales support was perfect.
Scott was able to talk me over the phone basic troubleshooting that even I could follow and we found although plumber and installed the water was isolated from the unit. 15-30 minutes all working lovely boiling water out of this gorgeous styled tap. 1 week I’d asked the housing developer to have a look.
So thanks to the team and Scott for resolving our issue over the phone!

Respuesta de HotSpot Titanium
Calisto Gun Metal Tap
We won our Calisto Gun Metal Tap and couldn't be happier with both the product and the service! Efficient and professional. Great installation. We were lucky enough to win our tap but I wouldn't hesitate to purchase from Hotspot Titanium in the future!

Respuesta de HotSpot Titanium
A company that goes above and beyond
We always receive incredibly helpful professional service and advice from the hotspot team. The taps look great and are a great feature in offices and stores where they are installed

Respuesta de HotSpot Titanium
Absolutely LOVE our titanium hotspot…
Absolutely LOVE our titanium hotspot boiling water tap. We chose a Matt black one and not only does it look amazing but the water comes out in a smooth stream and I am able to chose different security settings to ensure it’s also safe with the children. The service received from Scott was second to none and would definitely recommend both the company and the product! Brilliant, don’t know how we managed before installation!

Respuesta de HotSpot Titanium
Superb product
Had a Hotspot tap fitted in our office, the plumber said he's never seen one of such high quality. Instant chilled or boiling water that saves the team time when making a cuppa.

Respuesta de HotSpot Titanium
We have fitted two 4lt taps in our new…
We have fitted two 4lt taps in our new kitchen and they have been excellent in the last 18 months that we have had them.

Respuesta de HotSpot Titanium
Hotspot titanium.
Hotspot titanium.
The best tap company we've came across, in our honest opinion they're leading the race in boiling water taps. With a titanium boiling water tank offering a 20 year warranty on all tanks. Plus 5 years parts & labour, how can you go wrong...

Respuesta de HotSpot Titanium
Fantastic range of taps
Fantastic range of taps backed up with superb quality construction and service. As a kitchen retailer it's important our customers are given access to the very best products and Hotspot Titanium certainly live up to our expectations!
Paul Hepburn
The Kitchen Station (Hillington) Ltd

Respuesta de HotSpot Titanium
The Inventum Hotspot is an essential appliance in any kitchen
The Inventum Hotspot is the best appliance we have in our kitchen we have had it now for 5 years and cannot do without it. But more importantly the back up that we receive from their headquarters in the Netherlands is excellent. You can explain any problem you have online and they will immediately explain how to fix it. I would particularly like to thank Nick who is always there on the end of a phone to resolve any issue

Respuesta de HotSpot Titanium
Fantastic prices and competitive…
Fantastic prices and competitive product , this is a clear winner, unique and nothing like it right now from any other manufacturer. Followed up with amazing customer service from our Account Manager Nathan Murphy nothing was too much trouble and communicated clearly whilst installing and signing off a challenging days efforts by his hotspot Team , proof they were able to maintain their focus and turned the difficulties into a creatively successful install for our clients located at Sytner Tamworth Mini showroom.

Respuesta de HotSpot Titanium
Fabulous product
Fabulous product - easy to install, love it. Would recomend without question.

Respuesta de HotSpot Titanium
So very helpfully
So very helpfully , it was the first time I’ve replaced the filter so I wasn’t sure what to buy . The man I spoke to was very helpful and knew what he was talking about.

Respuesta de HotSpot Titanium
I did not find the literature easy…
I did not find the literature easy reading and had a number of queries that did not seem to be touched on but my problems were all explained by Nathan Murphy in plain, plausible English. My questions were all received in good spirit
resulting in my learning beyond the area of the the question so I now feel competent to discuss the installation with the family and guests.

Respuesta de HotSpot Titanium
Would highly recommend
A fantastic product that is high quality and very safe to use. The customer service was fantastic, before and after purchase.

Respuesta de HotSpot Titanium
Quick and easy!
Arrived very quickly, was easy to install... positive experience all round!

Respuesta de HotSpot Titanium
Incredible service!
Incredible service!
Amazing how simple excellent service can be. Had several moments of contact with Nick, as well by phone as by WhatsApp.
Had Some issues with my water tap and boiler. Nick stayed with me all the way until everything was solved.
Nick felt and showed responsibility for the issues and made me a very happy satisfied customer.
I can highly recommend both Nick and Hotspot Titanium!
Bart Blauw

Respuesta de HotSpot Titanium
Filter Replacement
The filter arrived and it was simple to unscrew the old filter and replace it with the new filter. I had another issue with regard to hard water and this was resolved as soon as I contacted Hotspot. They are a great company, with a terrific product. Highly recommended.

Respuesta de HotSpot Titanium
Great product with easy installation.
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