Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From start to finish the process with Hot tub Master flowed with ease. Fiona was informative with all that needed to be installed before we could accept our Spa. On delivery day the two men were e... Ver más

Valorada con 5 estrellas sobre 5

Just visited this amazing showroom large selection to choose from , Left to look around freely,finally got down to 3 potential hot tubs & Andrew the sales rep pointed out the pro"s & cons to each o... Ver más

Valorada con 5 estrellas sobre 5

Can not thank the brilliant installers Ash & Lawrence who came to deliver & fit my hot tub they were not fazed when it wouldn't go in my garden past an over hang on my veranda & took the screen down... Ver más

Valorada con 5 estrellas sobre 5

We have just had our Hot Tub Delivered The service we have received from this company has been truly exceptional. From Fiona in the office who was always reachable to answer & assist with any qu... Ver más

Información sobre la empresa

  1. Construcción y materiales

Información proporcionada por diversas fuentes externas

Hot Tub Master is a uk owned supplier of the best value for money luxury hot tubs for the UK market. We always have huge stocks of hot tubs, which is why our friendly team have the ability to deliver it within 14 working days, whilst also ensur...


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

211 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. The delivery team were brilliant and made a difficult task go like clockwork. The Tub is fabulous and we use it most nights. The after sales team have been very helpful. Highly recommended.

17 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. The delivery team were brilliant and made a difficult task go like clockwork. The Tub is fabulous and we use it most nights. The after sales team have been very helpful. Highly recommended.

15 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cannot recommend enough!

Cannot recommend enough! Great service from enquiring to ordering to delivery. The hot tub itself is incredible, so relaxing and completely relieves any muscle pain or tension! We have used it so much since installing it as it is so easy to maintain and keep in perfect condition.

22 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality Hot Tub

Buying a hot tub is a big purchase, and Hot Tub Master made sure I was confident I was making the right choice. I opted for the Hunter Y, and I couldn't be happier!
This is my first hot tub and therefore I had hundreds of questions, of which the friendly and knowledgeable staff answered them all without me feeling stupid!
The quality of the tub itself is really great - because of COVID I wasn't able to visit the showroom, so bought it purely online based on photos (and reading reviews like this!). I was therefore slightly apprehensive about it, but when it arrived those fears instantly disappeared!
I've now been enjoying my hot tub for a couple of months, and have had no issues at all - it's been an amazing addition to the garden!

26 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company and product

Very happy with our hot tub and everything done by Hot Tub master. Have recommended them to lots of friends already who will also buy later this year. Could not live without our tub now, perfect way to start and end any day! Expect elec to go up but only compare this to having a few coffees out each month, you'll get much more out of it!

20 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent complete package !

I purchased my hot tub through Costco who we’re not very responsive or helpful at all. However hot tub master made up for this completely with excellent customer service from the point of purchase up to delivery being very accommodating. The delivery people we’re very efficient, friendly, and helpful and I was given all the relevant advice both during my purchase and delivery. The product is of very good quality and support is available from customer service when required. Highly recommend, purchase local and within the U.K. !

4 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and customer support

Excellent service and customer support. HOT TUB MASTER CUSTOMER SUPPORT are always there to answer calls and give advice on after care. We are very happy with the 5 seater Hot tub we have had now for 2 months. Well done and 5 stars for all employees.
Thank you
Bav and Jay.

3 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Recently bought a sky steam 6 seat hot tub from 'hot tub master' the process of ordering the hot tub was straight froward. We were informed of all the requirements from my end from access to electricity supply and delivery. The delivery guys were very polite and couldn't do enough to help squeeze the tub down a very narrow alley way and lift onto 2 levels of decking, all while taking care not to damage both the tub and my house/garden.

28 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sky Stream Hot Tub

We’ve bought a Sky Stream hot tub last year, the delivery was very organised we’ve had to lift the hot tub over the roof and this was not an issue coordinating between the delivery team and local hot tub lifting company. Our electrician had no issues connecting the tub and this was done in less than one hour. The hot tub itself: no issues, easy to operate and to clean works great we’ve had it operating over winter months with no issues whatsoever. Jets are very powerful. Love the LED’s. Overall great company, great product and overall 5 star service ⭐️⭐️⭐️⭐️⭐️

27 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service from start to finish

Fantastic service from start to finish, tub was delivered and installed by lunch time on the day of delivery! The tub is amazing and we are so happy with it, follow up customer service has been great, any questions answered, would definitely recommend.

23 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service during the whole process…

Great service during the whole process from ordering, installation and follow up. The spa is just as described. Any questions were answered demonstating knowledge of the specific product. Installation was on the day and time stated, even through we were under some restrictions. I have had a follow up call to check every thing is ok and the spa is working well. Brilliant Service!!

22 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sunset Bay2 hot tub

Very helpful from the first call. Tub arrived on time and the delivery guys were brilliant and installed it perfectly, after service has been excellent, always answering any questions very clearly and simply. Love the tub and would highly recommend.
D Lawrence

9 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service and support

Great service, we have had our hot tub for 3 months now and loved every moment, good service from the very first contact through too delivery and installation.

7 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Our hot tub was delivered and installed on the 16th December 2020.

Our hot tub was delivered and installed on the 16th December 2020. The guys who did the installation were very helpful and knowledgeable about the product. They give me clear instruction and helpful tips given that this was the first hot tub we have owned.
The process of purchase to installation was simple and straight forward. I would have no problem, and actually have recommended them to friends.

Richard Williams

2 de febrero de 2021
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más