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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lovely people does what they say and paid all legal fees without any problem would defo recommend if you need sell your house fast they will give you a letter of sale on day 1 if you need to prove you... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Chris has been great from day one,not pushey and took time to go over the options. Nothing rushed and decisions left very much to us.We havnt accepted any offer yet while we consider our option as w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very happy with my interaction with Tommy when I called exploring various options for sale. He was knowledgeable, patient and courteous, and subsequently returned my call with full research on marke... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a great conversation with Tom today. He explained the process clearly, showed genuine empathy for our situation, and guided us step-by-step. His expertise and clear communication made us feel c... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agentes inmobiliarios

Escrito por la empresa

House Buy Fast are one of the largest property buyers in the UK, with our offices located in Worthing, West Sussex. Founded in 2008 to help sellers connect with investors, we have since evolved into a property buying company. We're also founding members of The National Association Of Property Buyers. We offer an alternative to the traditional Estate Agency methods and can buy any house in the United Kingdom. We’ve been helping people get sold quickly for many years and have dealt with many hundreds of sellers. We tailor the buying process to suit you whether it’s fitting in with a convenient moving date, helping with the legal side or even finding you alternative accommodation.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

233 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 80% de las opiniones negativas

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4,7

Todas las opiniones

(233)

106 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent

Dan, Lewis and the entire team have been fantastic throughout the process. From marketing the property to arranging viewings, they have been proactive, professional, and dedicated from start to finish. They worked hard to generate interest and consistently sent potential buyers to view the property.
The team were always available to answer any questions I had, providing clear advice and support whenever needed. Yesterday we received an offer which we were delighted to accept.
I would highly recommend Dan, Lewis and the team to anyone looking to sell their property. Their professionalism, communication, and commitment to achieving the best outcome have been outstanding.
Thank you to Dan and the whole team for making what can often be a stressful process feel straightforward and well-managed. I wouldn't hesitate to use their services again in the future and will happily recommend them to family and friends

26 de agosto de 2026
Opinión espontánea
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Respuesta de House Buy Fast

Thank you for the review!

Dan and Lewis will be pleased to read this. Keeping sellers informed and getting the right people through the door is what the whole process comes down to, so good to know it felt well managed from your side.

Thanks for the recommendation.

Valorada con 1 estrellas sobre 5

Refused to review or take my property details

Title: Refused to review or take my property details

Immediately after I emailed House Buy Fast with a detailed PDF brochure, I received a telephone call from a representative named Chris, despite my email expressly stating that email was preferred initially.

Chris told me that company policy prevented him from downloading the brochure because I might be a scammer. I understand the need for reasonable security precautions, but he had obtained my contact details from that email and had called me. I therefore offered to provide all the relevant property details to him directly over the telephone. He refused to take them.

I also directed him to the property’s publicly accessible Matterport virtual tour through Google. He said that he could not find it, although I was able to locate it while we were speaking. When I again offered to give him the information verbally, he said words to the effect of, “It doesn’t matter; I’ll get what I need from elsewhere,” and brushed me off.

My concern is not the company’s security policy. It is that, after declining to open the brochure, its representative also refused the safe and straightforward alternative of taking the information directly from me.

I found Chris’s manner rude, abrasive and stand-offish. The interaction felt dismissive rather than like a genuine attempt to understand or assess my property, and it did not inspire confidence in the service. I chose not to proceed and consider this a fortunate early warning. Prospective sellers should be aware of my experience.

24 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

contacted the company regarding selling…

contacted the company regarding selling my property, i was speaking Duncan who was so helpful and he explained everything in detail so that i understood the whole procedure regarding the offer they had given me.

would definitely recommend this company to anyone that is trying to sell their property.

their honesty and the offering price made by Duncan to purchase my property, was fair market value, which is why I will be accepting the offer given

21 de agosto de 2026
Opinión espontánea
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Respuesta de House Buy Fast

Thank you for the review. Good to hear Duncan explained things clearly and that the offer felt fair. Thanks for the recommendation, and if you have any questions as the sale progresses just give us a call.

Valorada con 5 estrellas sobre 5

Quick response

I was contacted within a very short time of completing the necessary information. Duncan was very friendly but business like at the same time. He explained everything in a manner that was easy to understand how things progress. I would highly recommend this company.

19 de agosto de 2026
Opinión espontánea
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Respuesta de House Buy Fast

Thank you for the review. Getting back to people quickly matters to us, so good to know that came through. Duncan will be pleased his explanation made things clear. Thanks for the recommendation, and if you have any questions as things move along just give us a call.

Valorada con 4 estrellas sobre 5

I have previously posted 2 negative…

I have previously posted 2 negative reviews about this company
I was contacted by Jeff the MD of the company who seemed genuinely alarmed at the service I had received.
He agreed if I so choose to rip up the contract or alternatively try again changing some techniques and try to achieve a sale that both sides would be happy with.
This was the kind of service and professionalism I was seeking originally.
A big thanks for Jeff’s intervention

12 de agosto de 2026
Opinión espontánea
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Respuesta de House Buy Fast

Thank you for coming back and updating your review. Jeff was keen to look into this personally, and we are glad the two of you have been able to find a way forward that works for you.

Feedback like your earlier reviews is uncomfortable to read but useful, and we have taken it on board. Whichever route you decide on from here, we hope it goes smoothly and we appreciate you giving us the chance to put things right.

Valorada con 5 estrellas sobre 5

Very good customer experience

Duncan Fretter has been very helpful, supportive and flexible in the conversations we have had so far. I am hopeful that we can move forward to conclude a sale of my property to House Buy Fast.

12 de agosto de 2026
Opinión espontánea
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Respuesta de House Buy Fast

Thank you for the review. Duncan will be pleased to see this. He will stay in touch as things progress, and if anything comes up in the meantime you can reach him directly. Hope we can get it wrapped up for you soon.

Valorada con 5 estrellas sobre 5

Duncan was great

Duncan was great, no pressure, explained all our options. Competitive figure offered.

29 de julio de 2026
Opinión espontánea
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Respuesta de House Buy Fast

Thank you for the 5 stars, appreciate your support

Valorada con 5 estrellas sobre 5

A breath of fresh air

Although Duncan was unable to help me directly, he was a breath of fresh air, in an industry where that's not always the case. Friendly, attentive and considerate.

29 de julio de 2026
Opinión espontánea
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Respuesta de House Buy Fast

Thank you very much for the 5 stars. We do have a great team and 'breath of fresh air' is a lovely was of describing Duncan. Thanks again.

Valorada con 5 estrellas sobre 5

Easy sale and friendly staff

Firstly I want to thank Chris Lunson for his polite, friendly and helpful manner. I chose HBF for an easy sale as I wanted to move back to my parents due to health issues, and to be nearer. I didn’t want the hassle of potentially multiple viewings or not knowing exactly when the house would sell. As I wasn’t planning on buying another house, I was happy to take a lower than market offer in exchange for less stress. HBF also paid for my own solicitor, so there were no fees there. Selling your house this way isn’t for everyone, so please make your own mind up. If you want, or need, full market value - and that alone is debatable as a house is only worth what a buyer is willing to pay - then this service might not be for you. If, however, you are like me and are happy to sell lower for less stress then I would at least sound them out. Thanks again Chris for always answering my questions and being a pleasure to chat to.

14 de julio de 2026
Opinión espontánea
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Respuesta de House Buy Fast

Thank you for such an honest and thoughtful review.
It means a lot to know the process gave you the peace of mind you were looking for at an important time. We will make sure Chris sees your kind words. Thanks again

Valorada con 5 estrellas sobre 5

I honestly couldnt fault this company…

I honestly couldnt fault this company so far. The customer service, contact with updates, deal has been great.
Duncan Fretter listened to my situation, negotiated the end value for the property and has agreed to my requests.
The team who deal with viewings have communicated brilliantly, send notifications of new prospective buyers seeing the house.
We got a lovely email from the agent as we took the time to talk to them about the house history and details, which they appreciated.

21 de julio de 2026
Opinión espontánea
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Respuesta de House Buy Fast

Thank you so much for such a a lovely review. Team will be really pleased.

Valorada con 5 estrellas sobre 5

Dan was so easy to talk to and he…

Dan was so easy to talk to and he explained everything I needed to know about selling my house.He answered all my questions and concerns and put me so much at ease that I would 100% recommend anyone who needs help to sell their house quickly for cash to speak to Dan.

20 de julio de 2026
Opinión espontánea
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Respuesta de House Buy Fast

Thank you for taking the time to leave a review. It's good to hear Dan explained everything clearly and answered your questions. We'll pass your feedback on to him.

Valorada con 5 estrellas sobre 5

The feedback was concise accurate and…

The feedback was concise accurate and truthful i didn't feel pressured and everything I was told about the property was correct Dealing with Housebuyfast was easy

15 de julio de 2026
Opinión espontánea
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Respuesta de House Buy Fast

What a nice review, thank you very much, our team will be very pleased.

Valorada con 5 estrellas sobre 5

Chris was informative and professional…

Chris was informative and professional Laid
Clearly laid out the options available

1 de julio de 2026
Opinión espontánea
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Respuesta de House Buy Fast

Thank you very much for the kind words. Chris will be pleased to read your review!

Valorada con 5 estrellas sobre 5

Spoke to Duncan explained the process…

Spoke to Duncan explained the process simply and confidently. Helped as much as he could with any questions I threw at him
Would def recommend this company and will use again if needed.

18 de junio de 2026
Opinión espontánea
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Respuesta de House Buy Fast

Thank you for the kind words. We'll make sure Duncan gets the recognition he deserves. We look forward to helping again should the need arise

Valorada con 1 estrellas sobre 5

contract was unbalanced, unfair and no end date.

I was asked to sign a contract for a managed sale which was really unfair. They had an opt-out 'for any reason' at their 'absolute discretion' but I had no opt out at all, and there was no end date to the contract, there was a 'completion date' but that is not the same thing as an end date for the contract nor the claims they could make under the contract. There was a 12 moth fee tail so if I sold my own house to a buyer they had not introduced within 12 months of the contract they claimed 2.5%. Worst they got to put a unilateral notice at land registry, which would create a situation where they could block my sale unless I paid them the 2.5%. They could also transfer the interest (maybe the unilateral notice) to a third party.
To cap it off they wanted to pay me £1 consideration, the sole point of which is to make their potential future case/claim against me stronger.

The contract was literally a trap, so many red flags and so unbalanced I had to refuse to sign it to look after my best interests.

5 de junio de 2026
Opinión espontánea
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Respuesta de House Buy Fast

We're sorry you decided not to proceed, though we'd like to offer some clarity so that other potential sellers can make an informed choice after reading your review.
The agreement you were asked to sign is a normal managed-sale structure, and the terms you've described are features of that rather than anything odd or unusual. The 'introduction provision' is common across the sector, and the Unilateral Notice exists to protect both parties for the duration of the agreement, which is standard. The payment of £1 is simply what makes any such agreement legally binding - in fact we pay that to you, not the other way round as you state.
You were free to take independent advice and free to decline, which you did, and that's fine. You have not paid or lost anything. We'd just ask that the agreement is described accurately rather than as a "trap," as that isn't correct. We've dealt with vast numbers of properties since 2008 and have many 1000's of satisfied clients who have moved successfully.

Valorada con 5 estrellas sobre 5

Great experience…

I have been dealing with a charming gentleman called Alfred. No nonsense, zero jargon & a pleasure to deal with.
I wouldn’t hesitate to recommend House Buy Fast as a realistic option to sell your property. 🫡🇬🇧

14 de mayo de 2026
Opinión espontánea
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Respuesta de House Buy Fast

Thank you for taking the time to leave a review. We're pleased to hear you had a positive experience with Alfred, his knowledge of the property market is amazing. We look forward to helping you again whenever you need us.

Valorada con 5 estrellas sobre 5

Excellent service

From the moment I spoke to your operative Dan, I could tell that he was professional and trying to help me. He sent the agreement immediately as promised and has acknowledged my signature already. I look forward to a speedy sale

6 de mayo de 2026
Opinión espontánea
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Respuesta de House Buy Fast

Thank you for the kind words. It's great to hear Dan was helpful and got everything over to you promptly. We'll pass your feedback on to him. We look forward to getting your sale moving!

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