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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lovely people does what they say and paid all legal fees without any problem would defo recommend if you need sell your house fast they will give you a letter of sale on day 1 if you need to prove you... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Chris has been great from day one,not pushey and took time to go over the options. Nothing rushed and decisions left very much to us.We havnt accepted any offer yet while we consider our option as w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very happy with my interaction with Tommy when I called exploring various options for sale. He was knowledgeable, patient and courteous, and subsequently returned my call with full research on marke... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a great conversation with Tom today. He explained the process clearly, showed genuine empathy for our situation, and guided us step-by-step. His expertise and clear communication made us feel c... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agentes inmobiliarios

Escrito por la empresa

House Buy Fast are one of the largest property buyers in the UK, with our offices located in Worthing, West Sussex. Founded in 2008 to help sellers connect with investors, we have since evolved into a property buying company. We're also founding members of The National Association Of Property Buyers. We offer an alternative to the traditional Estate Agency methods and can buy any house in the United Kingdom. We’ve been helping people get sold quickly for many years and have dealt with many hundreds of sellers. We tailor the buying process to suit you whether it’s fitting in with a convenient moving date, helping with the legal side or even finding you alternative accommodation.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

233 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 80% de las opiniones negativas

Suele responder en menos de 1 semana

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4,7

Todas las opiniones

(233)

106 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

5/5!

The process was explained clearly and in great detail, all my questions were answered giving me confidence in their service.

16 de octubre de 2025
Opinión espontánea
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Respuesta de House Buy Fast

Thank you so much for the high rating! Looking forward to assisting you in further.

Valorada con 5 estrellas sobre 5

The approach was very nice

The approach, handling, the patience and explaining in the most professional
In convincing every thing was very professional

15 de octubre de 2025
Opinión espontánea
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Respuesta de House Buy Fast

Thanks so much for your feedback and support. We’re glad you had a positive experience and appreciate you taking the time to share it.

Valorada con 3 estrellas sobre 5

Asking for advice from customers

Asking other customers who have given positive reviews - only one or two have completed the sale with them from the reviews. Anyone can update us on whether your initial interactions and positive feedback ended up in actual sales for a good price? We are about to sign a contract with these guys but in a double mind after reading some useful reviews there.

22 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A five star experience

I initially put my property on the market with an Estate Agent. Things happen in life, and suddenly I needed a Plan B. I did lots of research, and spoke to several companies who specialise in buying properties.
I settled on House Buy Fast after a few conversations with Duncan.
Having just successfully finalised the sale, I can tell you it was the best decision I could’ve made.
Duncan was patient, and reassured me throughout the process. Everyone I dealt with at HBF were extremely professional and helpful.
I cannot recommend HBF highly enough, and I’m extremely thankful that they are there if you ever need a Plan B.
Allan Winter

5 de septiembre de 2025
Opinión espontánea
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Respuesta de House Buy Fast

Thank you very much for sharing your experience. We are pleased to hear that everything went smoothly and that you felt supported throughout. Duncan and the team will be glad to know their efforts made a difference. We appreciate your kind words and recommendation.

Valorada con 5 estrellas sobre 5

Great helpful service

Still going through the paperwork and house as yet not on market due to lots of issues. Katherine has kept in touch and been very understanding. If the sale goes through as smoothly as the service I will be very happy

4 de septiembre de 2025
Opinión espontánea
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Respuesta de House Buy Fast

Thank you for taking the time to share your experience. We are so pleased Katherine has been able to support you. We’ll be here to help as things progress and look forward to seeing you through to the next stage.

Valorada con 5 estrellas sobre 5

Bobbie Home Sale

Katherine was very helpful and informative

2 de septiembre de 2025
Opinión espontánea
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Respuesta de House Buy Fast

I will pass your review on to Katherine, thank you!

Valorada con 1 estrellas sobre 5

Please Read Before Using House Buy Fast

I feel compelled to share my experience as a warning to others. I deeply regret choosing to work with this company. At first, they were incredibly friendly, said all the right things, and seemed genuinely helpful — which made us feel reassured and confident in signing with them.

However, the reality was quite different:

Very few viewings took place.

We were often not notified when viewings were cancelled.

On several occasions, agents didn’t show up or arrived late.

And most importantly: we were never informed — verbally or in writing (outside of the contract) — that if we walked away and later sold the property to someone they had previously introduced, they would charge a substantial fee and place a charge on the Land Registry.

Yes, this clause was in the contract — and I take responsibility for not reading it thoroughly. However, at no point in any conversation or email correspondence was this significant detail ever mentioned. That omission feels deliberately deceptive and unethical.

Eventually, we walked away and sold through a local estate agent who handled things professionally. But as it turned out, the buyer had previously viewed our property through House Buy Fast — and that triggered their clause, resulting in a large fee.

They initially demanded 2.5% of the sale price. After several discussions, they reduced it to 1.75% — still a considerable amount of money for a service that ultimately didn’t sell our home. This fee is tied to a “unilateral notice” they place on your property through the Land Registry, which is mentioned several times in their contract — but never once was it raised during our dealings with them.

I accept my share of responsibility for not reading the fine print. But I strongly believe this company was not transparent and acted in a way that was not ethical or fair.

22 de abril de 2025
Opinión espontánea
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Respuesta de House Buy Fast

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.

We recognise the importance of being transparent about every part of our service. As you have mentioned, the clause relating to fees when introducing a buyer is clearly written in the contract. This is a standard and common practice in the property secto. However, we understand that relying on the written contract alone was not enough in this case, and we regret that you felt this was not explained clearly.

Every review is a learning opportunity for us. Going forward, we will place greater emphasis on highlighting the importance of reading the contract carefully and on making key clauses clearer during conversations, so that there is no misunderstanding.

We wish you all the best with your property sale and thank you again for your comments, which will help us improve how we communicate with future clients.

Valorada con 1 estrellas sobre 5

Be cautious when dealing with this company

Be cautious when dealing with company.
There contract states the MAY apply to land reg telling other people they are interested in your property.
I had no interest in mine, they did not want to buy it and didnt tell me they put notice on my property when you would hope some ethics code of practise of keeping the seller informed of everything ...but clearly not.
I was told I had to run the contract between myself and them to the end but this was in Jan but had to see it through to March no offers no interest or further viiewings . He said we had quite alot if interest .. really , no offers or further viewings ..all lies.
Now he refuses to take the off Land Reg until he knows how much its selling for? The people were nothing to do with his company and this is some 5 months later. So effectively 8 months
So when he tells you he will withdraw you from everything he lied.

Do not go with this company be very cautious. The tatics needs to be governed more to be honest .

31 de enero de 2025
Opinión espontánea
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Respuesta de House Buy Fast

Thank you for the feedback. We did arrange a number of viewings and we are in contact with your solicitor to confirm that your current sale is not a buyer introduced by us that may be purchasing your property. This is standard procedure in property and once confirmed that it is not a buyer introduced by us we shall cancel everything at this end.
We are sorry that you are dissatisfied but as soon as we receive a response everything will be quickly resolved for you. Please do not hesitate to contact us should you wish to discuss anything.

Valorada con 4 estrellas sobre 5

Dan was so professional throughout the…

Dan was so professional throughout the process, all
Our questions/queries answered in a timely manner.
A credit to your company.

1 de agosto de 2025
Opinión espontánea
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Respuesta de House Buy Fast

Many thanks for the kind review, Dan and the team were very pleased to read it!

Valorada con 5 estrellas sobre 5

Very Informative

I would like to say a big Thank you to Thomas Evans for a very informative and comfortable telephone conversation this afternoon regarding the potential sale of a property.

He was very knowledgable and followed our call immediately with a follow up email. What great customer service. Thank you

15 de agosto de 2025
Opinión espontánea
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Respuesta de House Buy Fast

Thank you for the kind email that Thomas was delighted to see. Glad you had a great experience.

Valorada con 5 estrellas sobre 5

Dan was polite

Dan was polite, patient & professional. Every efficient, willing to listen, and would highly recommend using this company. Dan was diligent and helpful, wishing him all the very best, thank you!

1 de agosto de 2025
Opinión espontánea
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Respuesta de House Buy Fast

Thank you for the kind words, will pass your feedback on to Dan. Great reviews are very motivating!

Valorada con 1 estrellas sobre 5

rip off my property valued at £225,000…

rip off my property valued at £225,000 it is in move in condidion the offered me £145,000 every time i spoke to dunken fetter the price changed all similar companies are the same contacted 20 they all want shutting down

15 de julio de 2025
Opinión espontánea
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Respuesta de House Buy Fast

Thank you for taking the time to leave a review. We understand that the property market can often feel unpredictable, especially when expectations and valuations differ. Every property and situation is unique, and valuations can vary depending on a wide range of factors that shift over time.
We’re sorry to hear that your experience left you feeling frustrated. If anything we communicated was unclear or did not come across as intended, we would welcome the opportunity to speak further. Please feel free to get in touch, and we will do our best to offer further clarity.

Valorada con 5 estrellas sobre 5

Home Owner

They were very approachable and friendly on first contact.

21 de julio de 2025
Opinión espontánea
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Respuesta de House Buy Fast

Thank you for the kind words. Pleased you had a good experience.

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