Worst service ever faulty goods! Collection arrangement no details had to call A.P.C. overnight to find out if collection had been arranged. Seriously stay away. Don’t know if my refund will be done.... Ver más
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Consulta las opiniones de los clientes
I ordered the Maverick rug after falling in love with it online, unfortunately when it arrived it was the wrong rug I’d received. Literally two days later the rug was picked up and the correct rug r... Ver más
La empresa ha respondido
Initially slightly skeptical as i'd not heard of them before, but had a really good experience with Housecosy. Purchased a beautiful TV unit. Great communication and it was delivered within 2 weeks. T... Ver más
La empresa ha respondido
I’ve had a great experience with the Housecosy team. I ordered a bookshelf in late August but didn’t move into my new house until December. By then, I discovered the bookshelf was defective and requir... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de mobiliario para salones
- también en la categoría
- Tienda de muebles
- Tienda de sofás
Escrito por la empresa
Shop and Save now on Modern & Contemporary Furniture for Living Room, Dining Room, Hallway, Kitchen, and more, Delivered to Your Doorstep
Información de contacto
Reino Unido
- info@housecosy.com
- housecosy.com
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The delivery courier was terrible
The delivery courier was terrible. They dates available were sparse, two weeks apart! My table arrived in damaged packaging. a ripped box barly held together with a patched up sticky tape attempt and the table itself was scratched, the paintwork badly chipped and scruffed. Very poor service.

Respuesta de housecosy
Delivery company could only offer 1 day…
Delivery company could only offer 1 day a week appointment and unit not build terribly well with one slider that keeps dropping out.

Respuesta de housecosy
Great service and came on time
Great service and came on time. Quality product x

Respuesta de housecosy
Absolutely amazing experience with…
Absolutely amazing experience with housecosy.
Will definitely buy again.

Respuesta de housecosy
Very impressed with my stunning table…
Very impressed with my stunning table and the chairs. Service was fast and was kept informed along the way. Would recommend

Respuesta de housecosy
Amira berber rug in XL
Great fast delivery and v. happy with the service

Respuesta de housecosy
Problemlose Lieferung nach Deutschland
Ich bin sehr zufrieden mit dem Service. Ich habe meine neuen Stühle in weniger als zwei Wochen erhalten. Gute Kommunikation und meine Fragen wurden schnell geklärt.

Respuesta de housecosy
Excellent service, great product!
Purchased a lovely rug which arrived yesterday - product was excellent and service was seamless, 5 stars, many thanks House Cosy :)

Respuesta de housecosy
Really pleased with the lovely chest of drawers
Really pleased with the lovely chest of drawers. A real statement when you enter the room.
The process from ordering to delivery was very straightforward and swift.

Respuesta de housecosy
Would recommend
So pleased with my new rug. Delivered on time and is great quality. When I emailed with questions, the response time was quick. Thanks housecosy!

Respuesta de housecosy
!!! Buyer Beware !!!
!!!! BUYER BEWARE !!!!
We purchased a dining table with excellent reviews in good faith and had a nightmare with the delivery company. See numerous other negative reviews that have not been acted upon as promised by House Cozy. They were quite simply dreadful and sadly House Cozy REFUSED to speak to us about it, instead chosing to hide behind faceless and impersonal texts. There is no telephone number anywhere which sounds alarm bells too. Every business thrives or fails on its communication and this is the worst company I have dealt with for many years! It’s good to talk right?!
I am a small business owner and this is the first review I have ever written so think very carefully before you spend your hard earned money with House Cozy -

Respuesta de housecosy
Very quick delivery
Very quick delivery. Item arrived well packaged and in good condition. Overall very pleased.

Respuesta de housecosy
Great fast delivery and product it’s…
Great fast delivery and product is amazing!

Respuesta de housecosy
Worth the wait for a quality item…
Worth the wait for a quality item, the wood is nice, it’s sturdy and doesn’t feel cheap like some others you can buy straight from the store. Don’t pay the same money for Next MDF kit just wait and get something that will last.

Respuesta de housecosy
Good company, dreadful delivery company
Ordered a dining table - the table itself was lovely very good quality. Needed to return as unfortunately it was a little too large (my fault!). Housecosy themselves are very polite and respond quickly to emails. That being said there is zero communication voluntarily from them and I had to wait 3 weeks for my table as the delivery company missed the slot. The delivery company they use is terrible be warned. No communication, never answer the phone despite on one occasion calling for 21 minutes to rearrange the time they had given me without consultation. Delivery company didn’t seem to know what they were doing as they called outside the delivery window to say they had arrived - waking up my house before 7 and then sent several texts barely in english saying they were trying to deliver my table and did not realise they were doing a return. 3 stars as house cosy good but they REALLY need a different delivery company.

Respuesta de housecosy
Great service
Great service, helpful and quick to respond, I would definitely order from here again x

Respuesta de housecosy
Maverick Rug
Purchased a large rug and it was delivered within 72hrs. The rug is beautiful and was very well packaged. You get an email from tuffnel’s delivery company regarding the date it will be delivered. Make sure you or someone else is in all day to take delivery as they can’t be specific with times and delivery drivers won’t have phone numbers etc. Overall, great price, great quality, we are really happy!

Respuesta de housecosy
Very pleased with my purchase and…
Very pleased with my purchase and delivery of the table. I would use housecosy again.

Respuesta de housecosy
Great product terrible communication
Great product terrible communication. Just didn’t exist . Impossible to contact

Respuesta de housecosy
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