The delivery was not straight forward. I chose next day delivery, but that didn't happen. Houseko said they had the wrong mobile number, but I double checked and I had given the correct number. The f... Ver más
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The delivery was not straight forward. I chose next day delivery, but that didn't happen. Houseko said they had the wrong mobile number, but I double checked and I had given the correct number. The f... Ver más
La empresa ha respondido
Very pleased with my purchase, the Dishwasher price was competitive and included delivery which was good. Communication was excellent and all questions answered. Item turned up exactly when they said... Ver más
La empresa ha respondido
Excellent service received from Marta. Knowledgeable, prompt response to emails and queries.Had a great deal of purchasing 9 doors. Tried other companies but none of them give me confidence and de... Ver más
La empresa ha respondido
We bought a single bed from Houseko which was available at 20% less than any other website. Moreover, we had a question regarding the assembly. Houseko team was super responsive and resolved the issue... Ver más
Our goal is to remove the unknown for the next generation of DIYers. Whether it’s finding the right tools and materials for your next project or step-by-step advice on completing the job; our ecosystem is built to help you every step of the way.
Unit 11 Offices, Dana Trading Estate, TN12 6UT, Paddock Wood, Reino Unido
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Wanted speedy delivery of a specifc Fridgefreezer unit which was hard to find in stock elsewhere. Houseko, helpful on the telephone to check details and specifics about reversing hinges, delivered next day on time and all at an excellent price !
We ordered a Neff Hobb for our new kitchen. We didnt unpackage it for about a month until the kitchen was complete. We were very disappointed to discover on unpacking it that it was damaged and there were imperfections. We were initially told we should have reported the damage straight away on receiving the goods, however Maria from customer services was excellent, she listened carefully to our complaint and explained the process to be followed, which led to the Neff hobb being replaced and the damage one collected all within a couple of weeks. Maria was informative, communicative, and turned us into happy, satisfied customers, hence the 5 stars for excellent customer service.
We are delighted with the Neff Hobb N70 T27C59S0.
Very friendly and helpful online chat and support line. Goods delivered in a timely manner. Recommended.
Very impressed with my purchase, much better than I expected
We bought a single bed from Houseko which was available at 20% less than any other website. Moreover, we had a question regarding the assembly. Houseko team was super responsive and resolved the issue in just few hours. Great product. Great Service. Amazing prices. Will buy again
Customer service from this company is 1st class, the young lady couldn’t do enough to help & is a credit to the company. Delivery is as stated ( order before 3pm get next day delivery) communication with courier was excellent and as promised my fridge was there at 10am next day. I would use this company again with out a doubt.
Great service after being let down by Wren, they had what I needed and could deliver next day. Saved our kitchen installation!
Purchased the armchair on tuesday and received it following monday. It was within their delivery period so all cool. The only thing i can complain about is that i havent received any details as to when it was going to be delivered so i was lucky i was home on the day it randomly got delivered.
Kept in contact good delivery and v pleased with the bed
Thanks
Great customer service our call was dealt with swiftly and professionally.

Respuesta de Houseko
Great customer service! Thank you Martha for all of your help and friendliness. We are very happy with our purchase and the level of customer service. Thank you.

Respuesta de Houseko
Super customer service, next day delivery. Product exactly as wanted.
Thank you.

Respuesta de Houseko
Easy to use website and item was delivered within days of placing my order

Respuesta de Houseko
Excellent service received from Marta.
Knowledgeable, prompt response to emails and queries.Had a great deal of purchasing 9 doors.
Tried other companies but none of them give me confidence and deal to buy from them.
I would recommend houseko to anyone. Certainly would buy from Houseko again.

Respuesta de Houseko
This suite my size kitchen I very easy to move around

Respuesta de Houseko
Easy to order an item. There was a query on my Mums order. My email received a very quick, polite and helpful response. Very quick delivery and even the delivery driver was great.
Would definitely come back to this company.

Respuesta de Houseko
Easy to order and pay. Driver friendly and placed the fridge where we needed it.

Respuesta de Houseko
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