House of Hearing - Edinburgh Opiniones 

157
TrustScore: 5 sobre 5

4,9

10 Melville Crescent, EH3 7LU Edinburgh, Scotland, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Seen by Stewart Audiologist who was very helpful. Very knowledgeable and understanding. Takes time to understand my hearing problems. Made me feel less scared and gave good advice

Valorada con 5 estrellas sobre 5

I recommend the House of Hearing for a friendly and highly professional audiology service. (Edinburgh branch, Stuart.) This was my first ever hearing test, having been referred by a friend who is a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Attended an appt in Edinburgh with my 91yr old dad for wax removal which other establishments cdnt help with. Sarah was absolutely superb. So caring, persistent and gentle with dad. Her persistenc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Decided it was time to get my hearing checked, as I wanted to be proactive about addressing any issues early to help reduce the risk of age-related dementia. After doing some research, House of Hear... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Audiólogo
  2. Servicio de reparación de audífonos
  3. Tienda de audífonos

Escrito por la empresa

Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.


Información de contacto

  • 10 Melville Crescent, EH3 7LU, Edinburgh, Scotland, Reino Unido

  • 0131 220 1220

4,9

Excelente

TrustScore: 5 sobre 5

157 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,9

Todas las opiniones

(157)

116 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

How professional care should be

The Italian girl who dealt with removing wax from my ears was excellent, caring and informative with a very professional attitude

14 de agosto de 2025
Opinión espontánea
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for your lovely review, June. We'll be sure to pass it along. We're glad we were able to provide some much needed relief and we hope to see you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

First class service.

Attended the Edinburgh clinic today with ongoing issues with impacted wax which had started to affect my hearing.
Amy was very welcoming and professional. Explained the whole process and cleared the issue effectively and with zero discomfort.
Lovely clinic and all staff I interacted with were excellent. Would highly recommend

29 de julio de 2025
Opinión espontánea
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for your lovely review, Martin. We're glad that we were able to provide some relief and we look forward to seeing you again soon. ^CW

Valorada con 5 estrellas sobre 5

I came to see Stuart for the first time…

I came to see Stuart for the first time for an annual review. He has many years of experience as an audiologist which shows but he also maintains an interest and passion for the job and is very deaf aware making for clear communication. He provided a service and was not pushy in selling new products, some are unfortunately and give the profession a bad name, thankfully the House of Hearing has risen above that strategy with the focus on client welfare.

18 de junio de 2025
Opinión espontánea
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for your lovely review, Michael. I'm pleased to hear that Stuart was able to give you the right support in Edinburgh. We look forward to seeing you again soon. ^CW

Valorada con 5 estrellas sobre 5

Excellent Service

I had some pairing issues and was invited into the clinic by Stuart. My problem was solved within 15 minutes, with the usual high levels of efficiency.
I have severe bi-lateral hearing loss and have been a client of HoH for almost twenty years and have never once experienced any issues which have never been solved very quickly.
I am always seen by Stuart, whose knowledge and professionalism are beyond reproach. His understanding of the daily issues and difficulties faced by the hearing impaired, and the requirement for the right adaptations, is indeed impressive.
This company are the epitome of person centred customer service. Look no further, I highly recommend.

22 de mayo de 2025
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for your lovely review, Matt. We'll pass on your kind comments to Stuart and we look forward to seeing you again soon> ^CW

Valorada con 5 estrellas sobre 5

Friendly and knowledgeable staff

The reception staff are very efficient and friendly. Stuart is a great audiologist. Professional knowledgeable and very friendly. Have no problem highly recommending their services.

20 de mayo de 2025
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for your lovely review, Jane. We hope to see you in clinic again soon! ^CW

Valorada con 5 estrellas sobre 5

I was purchasing the repeat service of…Ear wax removal

I was purchasing the repeat service of “ear wax removal”
As on previous occasions the Staff were delightful and made me totally at ease during the procedure

6 de mayo de 2025
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for your kind review, Elaine! We look forward to seeing you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service . Very competent staff. Very reassuring visit .

30 de mayo de 2025
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for your lovely review, Elspeth! ^CW

Valorada con 5 estrellas sobre 5

Bless this House!

I went worrying I might have damaged my ears by poking with a cotton bud. I was quickly reassured and was given suction treatment for the removal of wax.
Mara was kind and took time to explain procedures; it was money well spent and I will have no hesitation in consulting H of H in future.

19 de mayo de 2025
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for your lovely review, Iain! I'm glad to hear that Mara was able to look after you and that you're finally enjoying some relief from your blocked ears. We look forward to seeing you in clinic again soon! ^CW

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service

30 de mayo de 2025
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for your review, Emily. ^CW

Valorada con 5 estrellas sobre 5

Excellent care was provided

Excellent care was provided. The Nurse was very gentle and patient with me. Having suffered from many painful ear procedures in the past, I was a little nervous.

20 de mayo de 2025
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for your review, Nicki. I'm glad to hear that our Clinical Ear Care team were able to put you at ease. We look forward to seeing you again in clinic soon. ^CW

Valorada con 5 estrellas sobre 5

Everyone was very friendly and…

Everyone was very friendly and supportive. I really felt I was being extremely well treated. Thank you

6 de junio de 2025
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for your kind review, Margaret! ^CW

Valorada con 5 estrellas sobre 5

Very good experience

Very good experience. The nurse, a very pleasant lady, explained everything before and during the procedure and about the necessary aftercare too.
Would recommend.

26 de mayo de 2025
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for your lovely review, Catherine. I'm glad to hear that we put you at ease and that the team looked after you. We look forward to seeing you in clinic again soon! ^CW

Valorada con 5 estrellas sobre 5

Couldn't be happier with my new hearing aid

Couldn't be happier with my new hearing aid!
Went through lots of settings and fittings and tried a couple brands, nothing was too much trouble.
Perfect fit, perfect settings and David really went out of his way to make sure everything was perfect for me.

28 de abril de 2025
Opinión espontánea
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for your lovely review, Doug. We're glad we were able to find the right hearing solution for you. We look forward to seeing you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

Left ear was blocked

Left ear was blocked and called them to get an appointment and got an appointment that day as a cancellation. The receptionist was very nice and Mara who did my ears was very helpful and nice as well. Really helpful and got my ears done in 15 minutes which was good. I Usually go once a year. Would recommend. Keith

5 de mayo de 2025
Opinión espontánea
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for your review, Keith. We look forward to seeing you again soon. ^CW

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