House of Hearing - Edinburgh Opiniones 

154
TrustScore: 5 sobre 5

4,9

10 Melville Crescent, EH3 7LU Edinburgh, Scotland, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Decided it was time to get my hearing checked, as I wanted to be proactive about addressing any issues early to help reduce the risk of age-related dementia. After doing some research, House of Hear... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My first visit to The House of Hearing in Melville Crescent, Edinburgh. Excellent Staff and Stuart gave me such an informative explanation as to the 'workings' of the ear. Really highly recommend.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recommend the House of Hearing for a friendly and highly professional audiology service. (Edinburgh branch, Stuart.) This was my first ever hearing test, having been referred by a friend who is a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Attended an appt in Edinburgh with my 91yr old dad for wax removal which other establishments cdnt help with. Sarah was absolutely superb. So caring, persistent and gentle with dad. Her persistenc... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Audiólogo
  2. Servicio de reparación de audífonos
  3. Tienda de audífonos

Escrito por la empresa

Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.


Información de contacto

  • 10 Melville Crescent, EH3 7LU, Edinburgh, Scotland, Reino Unido

  • 0131 220 1220

4,9

Excelente

TrustScore: 5 sobre 5

154 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(154)

82 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

First class hearing test

Decided it was time to get my hearing checked, as I wanted to be proactive about addressing any issues early to help reduce the risk of age-related dementia. After doing some research, House of Hearing in Edinburgh came out on top.
​I was tested by Stuart, who was exemplary in every way. He explained all the technical and practical details perfectly, giving a very honest and humble assessment without any sales pressure. It turns out I have some minor high-frequency hearing loss due to age, but Stuart reassured me that I don’t need hearing aids just yet. Instead, he offered to book me in for a follow-up test in a year.
​The entire process was straightforward and thorough, and Stuart made sure I understood everything clearly. I’ll definitely be back next year and would highly recommend House of Hearing.

19 de junio de 2026
Opinión espontánea
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you so much for sharing your review.

We're really glad to hear that your experience at House of Hearing Edinburgh was so reassuring and informative. Regular hearing checks are so important, and we're pleased you felt supported and guided by Stuart throughout the whole process.

We look forward to welcoming you back to clinic again next year, but please do get in touch if there's anything we can do to help in the meantime.

Valorada con 5 estrellas sobre 5

My first visit to The House of Hearing…

My first visit to The House of Hearing in Melville Crescent, Edinburgh. Excellent Staff and Stuart gave me such an informative explanation as to the 'workings' of the ear. Really highly recommend.

22 de junio de 2026
Opinión espontánea
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Respuesta de House of Hearing - Edinburgh

Thank you for taking the time to leave your review, Tricia.

We're pleased that your first visit to our Edinburgh clinic was so positive, and that Stuart helped you better understand your hearing with clear and helpful information.

Please do call us if there's anything we can do to further support, and we look forward to welcoming you back to the clinic in the future.

Valorada con 5 estrellas sobre 5

Excellent service in Edinburgh. Highly recommended.

The service at House of Hearing in Edinburgh was excellent - prompt, friendly, knowledgeable and efficient. I was examined by Stuart Lyness who carefully and professionally explained and demonstrated everything I needed to know and more - and no hard sell, which would have made me reluctant to return. I will definitely continue to use this great service. Highly recommended.

28 de mayo de 2026
Opinión espontánea
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Respuesta de House of Hearing - Edinburgh

Thank you very much for taking the time to share your review.

It's wonderful to hear that you felt supported by Stuart throughout your hearing assessment, and that everything was clearly explained.

We always aim to listen carefully and ensure our patients feel comfortable, with no pressure to take any next steps.

Your kind feedback and recommendation are greatly appreciated, and we hope to welcome you back to the clinic again soon.

Valorada con 5 estrellas sobre 5

Look no further than the House of Hearing for private hearing assessment.

I recommend the House of Hearing for a friendly and highly professional audiology service. (Edinburgh branch, Stuart.) This was my first ever hearing test, having been referred by a friend who is a satisfied client of many years standing.
The hearing test was conducted in a comfortable setting and I was put totally at ease throughout. Questions were welcomed and answered thoroughly. I felt my hearing issues had been fully addressed.
I did not require a prescription and as promised there were no charges for the test. I will return in future for check ups.

14 de mayo de 2026
Opinión espontánea
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Respuesta de House of Hearing - Edinburgh

Thank you so much for your kind review and recommendation.

We’re delighted to hear that Stuart helped make your first hearing test such a positive and reassuring experience. Taking the time to listen, answer questions thoroughly and ensure patients feel comfortable and informed is a very important part of the care we aim to provide.

It’s also wonderful to hear that you came to us through a recommendation from an existing long-standing client. Personal recommendations mean a great deal to us.

Thank you again for your lovely comments, and we look forward to welcoming you back for future hearing check-ups.

Valorada con 5 estrellas sobre 5

Excellent and professional experience…

Just home after a very thorough hearing test by Stuart who was friendly, experienced and took time to explain everything. This is my second visit as I had Ear Wax removal a week ago and a hearing test was suggested, both free. I have a middle ear problem which Stuart kindly gave me advice about and the whole experience was very professional.

15 de abril de 2026
Opinión espontánea
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Respuesta de House of Hearing - Edinburgh

Thank you for taking the time to leave your review, Gwen. We're so glad to hear that you found the right support with us, both with your earwax removal and free hearing test in Edinburgh. Please do pop back in to see us, or give us a call, if there's anything more we can do to help.

Valorada con 5 estrellas sobre 5

Brilliant service from start to finish

Brilliant service from start to finish. Basic hearing check up is free. Lovely premises. Stuart conducted a very thorough check and explained everything really clearly, using amazing tech and clear images. Highly recommend.

19 de marzo de 2026
Opinión espontánea
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Respuesta de House of Hearing - Edinburgh

Thank you for taking the time to leave your review. We're glad to hear that you had a positive experience with Stuart and the team in Edinburgh and we look forward to seeing you back in clinic again soon.

Valorada con 5 estrellas sobre 5

Hear, hear!Since becoming a patient of House of…

Since becoming a patient of House of Hearing, I have received first class treatment from all the staff.

I strongly recommend anyone who needs hearing support to contact this audiology practice in Edinburgh.

1 de agosto de 2025
Opinión espontánea
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Respuesta de House of Hearing - Edinburgh

Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with us in Edinburgh and we hope to see you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

The staff at the Edinburgh HoH are…

The staff at the Edinburgh HoH are fantastic. They are helpful, kind and patient.

18 de febrero de 2026
Opinión espontánea
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Respuesta de House of Hearing - Edinburgh

Thank you for taking the time to leave your review, Lindsey. We're glad to hear you had a positive experience with the team in Edinburgh and we look forward to seeing you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

Well worth the outlay

They work with the highest quality equipment and their hearing aids I believe are making the best possible of my deteriorating hearing. They are not cheap but I am on my second pair and I think they are worth it. After sales service is absolutely excellent, they can't do enough.

16 de febrero de 2026
Opinión espontánea
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Respuesta de House of Hearing - Edinburgh

Thank you so much for your kind words, Mike. We truly appreciate it and are so delighted that you're pleased with your hearing aids and aftercare support at our Edinburgh clinic. We're always here whenever you need us. ^LC

Valorada con 5 estrellas sobre 5

Oustanding service

Staff at the House of Hearing are outstanding and very welcoming. I went to their Edinburgh branch for ear wax removal (by Sarah) and a hearing check (by Stuart) and cannot praise them enough for their patience, care and professionalism. The reception area and premises as a whole,are excellent

30 de enero de 2026
Opinión espontánea
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Respuesta de House of Hearing - Edinburgh

Thank you for taking the time to leave your review. We're glad you had a positive experience with Sarah and Stuart in Edinburgh and that you found the right support with us. We hope to see you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

A very professional and thorough…

A very professional and thorough service from Sarah and Stuart. Took time to explain matters. Stuart highlighted the issue of hearing damage for amateur musicians and the need to wear ear protection. Would highly recommend them.

28 de enero de 2026
Opinión espontánea
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Respuesta de House of Hearing - Edinburgh

Thank you for taking the time to leave us a review with your feedback. We're so glad you had a positive experience with Stuart and Sarah in Edinburgh and that you found the right support. We hope to see you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

Impartial Professional Advice

Conor was very professional and talked through all the available options once he had reviewed my hearing test in detail. I came away with the ability to make an informed choice as to whether hearing aids where required and the most appropriate product.

14 de noviembre de 2025
Opinión espontánea
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Respuesta de House of Hearing - Edinburgh

Thank you for taking the time to leave us a review, Katie. We're so glad to hear that you found the right support with Conor and the team in Edinburgh and we hope to see you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

Exceptional audiologist who truly cares

I’ve been seeing David Parsons for several years now, and I can’t recommend him highly enough. As someone living with Autoimmune Inner Ear Disease, my hearing loss has been a challenging and evolving condition — but David has consistently provided outstanding care, support, and expertise throughout.

He takes the time to listen, explain options clearly, and tailors solutions to my specific needs. His professionalism is matched by genuine compassion, and I always leave appointments feeling reassured and well looked after. Whether it’s routine check-ups or more complex adjustments, David’s attention to detail and commitment to my wellbeing have made a real difference in my quality of life.

If you're looking for an audiologist who combines deep knowledge with a truly personal approach, David is the one to see.

4 de noviembre de 2025
Opinión espontánea
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Respuesta de House of Hearing - Edinburgh

Thank you for taking the time to leave us such a fantastic review, Michael. We're very pleased to hear that you found the right support with David and the team in Edinburgh. We'll definitely pass your comments along and we look forward to seeing you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

Ear wax removal

Visit to have wax removed from both ears. Was looked after in a very thorough and professional way and everything explained clearly. Highly recommended.

14 de octubre de 2025
Opinión espontánea
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for taking the time to leave a review, Gareth. We really appreciate it and we're glad to hear that you had a positive earwax removal experience with us. We look forward to seeing you again soon. ^CW

Valorada con 5 estrellas sobre 5

Everyone was extremely welcoming

Everyone was extremely welcoming. The 2 ladies who performed the procedure were respectful and explained everything clearly.
All in all a pleasant experience

14 de octubre de 2025
Opinión espontánea
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Respuesta de House of Hearing - Edinburgh

Thank you for taking the time to leave a review, Alex. We really appreciate it and we're glad to hear that you had a positive experience with us. We look forward to seeing you again soon. ^CW

Valorada con 5 estrellas sobre 5

Very satisfied customer

Just home after having wax removal carried out by Oriana who was very caring and professional. She explained every step of the process and then carried out the procedure efficiently and painlessly. She has referred me to my GP for a follow up as a result of noticing possible signs of infection. I would thoroughly recommend this practice for this treatment.

9 de octubre de 2025
Opinión espontánea
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for your lovely review, Gordon. We're glad to hear that we could offer you the right support. We'll be sure to pass your kind words on to Oriana. We wish you all the best and we hope to see you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

…An extra skill set

I went in because one of my hearing aids was dead. I expected an appointment, but the receptionist took it aside and replaced a wire, and it’s now fine. As well as a receptionist, she turned out to be a skilled technician, an unexpected bonus to ordinarily good service.

12 de agosto de 2025
Opinión espontánea
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for the lovely review. We're so pleased to hear that we were able to repair your hearing aid so quickly and enable you to hear your best again. Please do pop in any time you need some extra support! ^CW

Valorada con 5 estrellas sobre 5

How professional care should be

The Italian girl who dealt with removing wax from my ears was excellent, caring and informative with a very professional attitude

14 de agosto de 2025
Opinión espontánea
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for your lovely review, June. We'll be sure to pass it along. We're glad we were able to provide some much needed relief and we hope to see you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

First class service.

Attended the Edinburgh clinic today with ongoing issues with impacted wax which had started to affect my hearing.
Amy was very welcoming and professional. Explained the whole process and cleared the issue effectively and with zero discomfort.
Lovely clinic and all staff I interacted with were excellent. Would highly recommend

29 de julio de 2025
Opinión espontánea
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for your lovely review, Martin. We're glad that we were able to provide some relief and we look forward to seeing you again soon. ^CW

Valorada con 5 estrellas sobre 5

I came to see Stuart for the first time…

I came to see Stuart for the first time for an annual review. He has many years of experience as an audiologist which shows but he also maintains an interest and passion for the job and is very deaf aware making for clear communication. He provided a service and was not pushy in selling new products, some are unfortunately and give the profession a bad name, thankfully the House of Hearing has risen above that strategy with the focus on client welfare.

18 de junio de 2025
Opinión espontánea
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for your lovely review, Michael. I'm pleased to hear that Stuart was able to give you the right support in Edinburgh. We look forward to seeing you again soon. ^CW

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