House of Hearing - Edinburgh Opiniones 

158
TrustScore: 5 sobre 5

4,9

10 Melville Crescent, EH3 7LU Edinburgh, Scotland, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Seen by Stewart Audiologist who was very helpful. Very knowledgeable and understanding. Takes time to understand my hearing problems. Made me feel less scared and gave good advice

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recommend the House of Hearing for a friendly and highly professional audiology service. (Edinburgh branch, Stuart.) This was my first ever hearing test, having been referred by a friend who is a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Attended an appt in Edinburgh with my 91yr old dad for wax removal which other establishments cdnt help with. Sarah was absolutely superb. So caring, persistent and gentle with dad. Her persistenc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Decided it was time to get my hearing checked, as I wanted to be proactive about addressing any issues early to help reduce the risk of age-related dementia. After doing some research, House of Hear... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Audiólogo
  2. Servicio de reparación de audífonos
  3. Tienda de audífonos

Escrito por la empresa

Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.


Información de contacto

  • 10 Melville Crescent, EH3 7LU, Edinburgh, Scotland, Reino Unido

  • 0131 220 1220

4,9

Excelente

TrustScore: 5 sobre 5

158 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(158)

126 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Met with a lovely girl who was very…

Met with a lovely girl who was very helpful and understanding.

3 de septiembre de 2024
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Respuesta de House of Hearing - Edinburgh

Thank you for leaving a kind review, Chris. We're glad you had a positive experience with us in Edinburgh and we look forward to seeing you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

There was plenty of time to ask…

There was plenty of time to ask questions and advice.

15 de agosto de 2024
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Respuesta de House of Hearing - Edinburgh

We're glad you had a positive experience with us. Thank you for leaving a lovely review and we look forward to seeing you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

Excellent

Efficient, professional friendly what morecould you want.

5 de septiembre de 2024
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Respuesta de House of Hearing - Edinburgh

Thank you for your lovely review, Graham. We look forward to seeing you in clinic again soon! ^CW

Valorada con 5 estrellas sobre 5

I was very impressed and very much at…

I was very impressed and very much at ease as everything was explained to me in detail. The staff were very friendly and Mara was very attentive and efficient as this was my first time experiencing the suction process.

10 de septiembre de 2024
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Respuesta de House of Hearing - Edinburgh

Thank you for leaving a lovely review for Mara and the team in Edinburgh. We're glad you had such a positive experience with us and we look forward to seeing you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

The whole experience was first class

The whole experience was first class. The assistant who treated me was charming and very efficient, the facilities were first class and whole experience was 100%. I cannot express my gratitude enough for this service.

22 de agosto de 2024
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Respuesta de House of Hearing - Edinburgh

Thank you for your review, William. We're glad that you found the right level of support with us and that you found the staff and facilities first-class. We look forward to seeing you in clinic again soon! ^CW

Valorada con 5 estrellas sobre 5

Wonderful consultation

Wonderful consultation - helpful, informative and understanding.

11 de septiembre de 2024
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Respuesta de House of Hearing - Edinburgh

Thank you for your positive review! We look forward to seeing you in clinic again soon! ^CW

Valorada con 5 estrellas sobre 5

Excellent

Pleasant, efficient, effective.

12 de agosto de 2024
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Respuesta de House of Hearing - Edinburgh

Thank you for your lovely review, Mike! We look forward to seeing you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

Sarah was excellent

After a bad experience elsewhere I attended House of Hearing today for ear wax removal. Sarah was amazing very professional and patient. I now have my hearing back. I cannot recommend them enough.

31 de julio de 2024
Opinión espontánea
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Respuesta de House of Hearing - Edinburgh

Thank you for leaving a lovely review Michelle. We look forward to seeing you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

I had a great experience at house of…

I had a great experience at house of hearing for a hearing test. The audiologist explained the whole process and what was happening very clearly and the whole process was very straightforward and comfortable. There was a lot of useful information and I left feeling well informed about the status of my hearing.

10 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Friendly staff. (Sarah was wonderful.). Quick and easy cleaning of both ears. Thanks for fitting me in at such short notice, allowing me to continue my trip to Italy.

3 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Declining hearing…

When my declining hearing became a problem I chose to visit House of Hearing. What a good experience! My audiologist, Louise, was knowledgeable, skilled and so patient with my endless questions - the complete professional. I am now wearing hearing aids and everyday sounds missing for so long are now so clear my whole life has been energised. Thank you Louise and House of Hearing, you gave me such a positive experience. Definitely 5 stars from me.
Robert

26 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A rare positive experience

This morning was an unexpected positive experience. From reception, to ear wax treatment to audiology testing and diagnosis everyone was welcoming, friendly and thoroughly professional. They took time to explain and to reassure. Unlike other providers the audiologist advised me I didn't need hearing aids; their primary concern was not to make a sale but to serve my best interests. I have scheduled and annual checkup with House of Hearing.

19 de marzo de 2024
Opinión espontánea
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Respuesta de House of Hearing - Edinburgh

Thank you for your lovely review, Brian. I'm glad to hear that you felt so welcome and that the team was able to offer the right support. We look forward to seeing you for your next checkup! ^CW

Valorada con 5 estrellas sobre 5

I had an excellent experience with House of Hearign, Edinburgh.

I had an excellent experience with my latest visit to House of Hearing in Edinburgh where my audiologist, Stuart, was very attentive and knowledgable. Extra care was taken with the fitting to avoid previous issues with hearing aids dislodging and the sound quality with the new aids is fantastic. The outcome has been an amazing improvement in quality of life. Thank you!

14 de diciembre de 2023
Opinión espontánea
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Respuesta de House of Hearing - Edinburgh

Thank you for your lovely review, Chris. We're glad to hear that you had a positive experience with Stuart in our Edinburgh clinic and that we were able to offer you the right support. We look forward to continuing to support you on your hearing journey! ^CW

Valorada con 5 estrellas sobre 5

Excellent service from The House of…

Excellent service from The House of Hearing in Edinburgh.
The audiologist Nicola was superb. She explained everything in detail and was very sympathetic to my mums hearing loss.
A new hearing aid was given but my mum could not get used to the over ear type as had always had the “in ear”
Not a problem at all, a new in ear device was ordered in place of the original.
All in all great service

14 de febrero de 2024
Opinión espontánea
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Respuesta de House of Hearing - Edinburgh

Thank you for your lovely review. We're glad that Nicola was able to support your mum with her hearing loss and provide a better solution. We hope to see you both in the clinic again soon! ^CW

Valorada con 5 estrellas sobre 5

Excellent trustworthy hearing provider

I have been using the house of Hearing for many years now. As usual the standard of care, patience and discussions around my hearing could not be faulted. Trustworthy and never pressured sales. Thanks to Stuart for continued expert advice and service. Can’t recommend highly enough!

20 de febrero de 2024
Opinión espontánea
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Respuesta de House of Hearing - Edinburgh

Thank you for your lovely review. We're glad you found the right support with Stuart and the rest of the House of Hearing team. Take care and we look forward to seeing you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

Professionalism shown by staff and…

Professionalism shown by staff and prompt help with my problem I have been visiting house of hearing for20 years and have had great service all that time. Norman and Janette

1 de febrero de 2024
Opinión espontánea
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for your wonderful review, Norman and Janette. It's always a pleasure seeing you both at House of Hearing. ^CW

Valorada con 5 estrellas sobre 5

Highly Recommended

I have been attending the H.O.H Edinburgh clinic for nearly four years now, and I can’t praise the team highly enough. Since my very first visit every member of staff, from the receptionists to the senior audiologists, have always given me a warm welcome and they always allocate sufficient time to discuss any concerns I may have and for tests to be taken.

I would like to say a special thank you to the wonderful Louise Stewart for her continued support and understanding over the last 3 years and in particular over the past two months for going that “extra mile” to support me and find the right solution for my hearing loss. With your knowledge and experience I always feel in safe hands. My life with hearing aids has been transformed.

I would highly recommend the Edinburgh clinic for their professional non pushy approach to ensure the correct hearing aids are provided to the individual needs of their clients.

4 de enero de 2024
Opinión espontánea
Logotipo de House of Hearing - Edinburgh

Respuesta de House of Hearing - Edinburgh

Thank you for your wonderful review, Lorraine. We're so glad that Louise was able to provide you with the right hearing and ear care. We look forward to seeing you in clinic again soon. ^CW

Valorada con 5 estrellas sobre 5

House of Hearing - a life saver !

House of Hearing has for been a life saver for me in 2023 improving the quality of my life immeasurably. The care and advice given by Stuart Lyness in Edinburgh has been first rate - with a further thanks to Daniel Foxcroft. I now have hearing aids perfectly tuned to my requirements.
House of Hearing has for been a life saver for me in 2023 improving the quality of my life immeasurably. The care and advice given by Stuart Lyness in Edinburgh has been first rate - with a further thanks to Daniel Foxcroft. I now have hearing aids perfectly tuned to my requirements.

20 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

House of Hearing Edinburgh

Took my 93 year old Mother in to the Edinburgh office to get a hearing test and hopefully a hearing aid which would be suitable for her specific needs. Stuart the audiologist was excellent, very friendly, caring and spent time carrying out all the tests required and explained all the findings to us very clearly. My mother has now been fitted with hearing aids which are working great for her and we have a back up appointment in a few weeks to ensure all ok. Level of service has been excellent from everyone at the office and I can already see a difference in my mothers mental well-being and new hearing abilities.

20 de noviembre de 2023
Opinión espontánea

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