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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I got Macro Diffuser (Smart) on the 15.04.24, it’s been less than a year and already broke down. No complaints on the smells they are lovely. If u buy this Macro diffuser let me tell u it’s very no... Ver más

Valorada con 5 estrellas sobre 5

I have bought several room sprays from Scent Australia over the past 12 months. So far, I have tried Rose, Oud, Plum and Sandalwood; they are all gorgeous. The spray nozzle works very well, and the bo... Ver más

Valorada con 2 estrellas sobre 5

Please be aware that Scent Australia are very good at filtering their reviews. There are only 2 positive reviews on their page for the diffuser. I’m extremely disappointed that a $250 device has su... Ver más

Valorada con 5 estrellas sobre 5

Scent Australia goes above and beyond when solving issues, they are a pleasure to buy from. Beautiful products. I use other brand water diffuser vibrating type and add 8 drops of Scent Australia oils,... Ver más

Información sobre la empresa

  1. Tienda de artículos para el hogar
  2. Tienda de velas
  3. Proveedor de regalos corporativos
  4. Tienda de canastas de regalos
  5. Tienda de regalos
  6. Perfumería

Escrito por la empresa

At kirri, we believe a beautiful home is about more than what you can see. It's about how a space makes you feel. Founded in Melbourne, Australia, kirri creates premium home fragrance products designed to transform everyday spaces through scent. From smart scent diffusers and fragrance oils to candles, reed diffusers and room sprays, our collection is carefully crafted to help create homes that feel calm, welcoming and memorable. Our fragrances are inspired by the places, moments and emotions that make a house feel like home. Whether you're looking to create a relaxing sanctuary, elevate your daily routine or leave a lasting impression on guests, our products are designed to deliver a consistent and luxurious fragrance experience. We are passionate about combining beautiful design with practical functionality. Our smart diffusers use waterless technology to deliver long-lasting fragrance, while our fragrance collections are developed to suit a variety of homes, lifestyles and personal preferences. Since launching, thousands of customers across Australia have trusted kirri to fragrance their homes. We are committed to providing high-quality products, exceptional customer service and an experience that extends well beyond the initial purchase. Our team is always available to assist with product recommendations, troubleshooting and ongoing support to ensure every customer gets the most from their kirri experience. As a proudly Australian-owned business, we are grateful for the community that continues to support us. Every review helps us improve and continue delivering products and experiences that bring comfort, atmosphere and enjoyment into homes across the country. Thank you for being part of the kirri journey.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

104 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

Todas las opiniones

(104)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I got Macro Diffuser (Smart) on the…

I got Macro Diffuser (Smart) on the 15.04.24, it’s been less than a year and already broke down.
No complaints on the smells they are lovely.
If u buy this Macro diffuser let me tell u it’s very noisy and I mean LOUD not something you can put on all day. Might aswell have bob the build renovate my house.

1 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wouldn’t recommend/Customer Service is useless

-My macro diffuser worked for a few sprays when I first received it and nothing has come out since-
To start with, it hasn’t worked from the beginning (fully charged) off the charging cord mounted wirelessly on the wall we unfortunately drilled the screws in to have it be up in the hallway. I originally emailed about it and they requested a video of it not working ON the charger when I told them it didn’t work off the charge so I got discouraged by the weird response from them and just accepted I’d rather have it plugged in than not at all so I let it go. Then days later it stopped working even on the charge, it shoots out air but no scent/oil and the oil was still near full despite being on all day. I eventually had time to send the team two seperate emails two weeks apart with video evidence of me opening the bottom and showing the oil was attached properly, it was on charge and there was no damage and never received an email in return to resolve the problem. I’m so disappointed because the oils smell divine and I was very happy with those (hence the 1 star). The price doesn’t reflect the quality of the item I received.

14 de mayo de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

I purchased the 400g baccarat candle…

I purchased the 400g baccarat candle which for the price $90 I thought would be premium quality. Its been burning for a couple of hours and there is no smell. I have previously bought the baccarat reed diffuser and absolutely loved it. The smell lasted for weeks so I bought a second one. The 2nd reed diffuser has no smell. Very disappointed considering the price.

25 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Took two months for the order to arrive…

Took two months for the order to arrive and only after chasing them. One half delivered in late December and the other half mid Feb. It probably would have never got fulfilled. My subscription was supposedly shipped 22 Feb and it is yet to be delivered and its 1 March.

23 de febrero de 2024
Valorada con 5 estrellas sobre 5

Santal 66 is amazing!

I love Santal 66. !! It is the nicest home fragrance I’ve ever tried. I love it so much I have the oil, defuser, room spray and reeds as well as the candles!!

27 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Scentsational!

Scent Australia Home delivers on top quality scent blends. Once you know what your favourites are it is easy to chose others from site descriptions. There are
seasonal scents too, so you can go from lighter to more
warm fragrances. Parcels arrive promptly and well
packaged.

3 de enero de 2024
Valorada con 5 estrellas sobre 5

Beautiful room sprays

I have bought several room sprays from Scent Australia over the past 12 months. So far, I have tried Rose, Oud, Plum and Sandalwood; they are all gorgeous. The spray nozzle works very well, and the bottle itself is stylish and comes beautifully packaged in its own sturdy box. Shipping was fast and a reasonable amount. One minor concern is the amount of additional packaging used for online shipping. It seems a bit excessive.

1 de enero de 2024
Valorada con 1 estrellas sobre 5

No product

This delivery service is beyond disappointing. Waiting endlessly for a product that was ordered over a month ago has been so infuriating. I was looking forward to trying this product but I learnt a hard lesson. To top it off, the item still hasn't arrived. Trying to get answers feels pointless. Terrible service overall!

28 de diciembre de 2023

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