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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had what was probably a minor problem with my iPhone, but not minor for me! Efficient, friendly, quick service. I cannot recommend HC highly enough. Wonderful to have proper service! Thank you. Ka... Ver más

Valorada con 5 estrellas sobre 5

Super quick service from my initial phone enquiry to taking my low performance Apple iPhone into his premises to job completion. iPhone now good as new!! and all completed in 2 hours....Really easy to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My first generation HomePod gave up on me on Christmas Eve, not powering up and as it turns out, a common fault. Getting these things repaired is not something you can leave to your regular phone and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

One of my 1st gen HomePod’s stopped working and, after some research, I found these guys. Everything about the service was top notch. The initial conversation about the process, the communication thro... Ver más

Información sobre la empresa

  1. Servicio de reparación de computadoras
  2. Tienda de reparación de teléfonos celulares
  3. Servicio de reparación de teléfonos

Escrito por la empresa

Howard Conrad was created in 2012 with the vision to restore the reputation of independent Apple repair specialists. We offer a wide range of repairs on nearly all of Apple's products and all our repairs are backed by an industry-leading 3-year warranty.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

173 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. I sent my HomePod in for repair by post after it started popping and clicking. The online form was quick and easy to fill out and a technician followed up quickly with next steps. The communication received was brilliant and I felt like I was in safe hands throughout. The repair and subsequent return of my repaired HomePod was quick and I am now enjoying my music again.

21 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service, quick turnaround

Booked a slot online for a MacBook Pro battery replacement. Dropped off next day, ready same day. Picked up following morning, all working great. Thanks.

17 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service, great communication

Great experience with Howard Conrad 😀
Sent in 2 HomePods for repair, the team were super helpful advising me on how best to book in and post the items to them. Great communication & updates from the team during the repair, the itemised list of issues found and resolutions was very much appreciated - they even proactively replaced a diode which is known to have issues, even though not the cause of the original issue.

The 2 HomePods arrived on my door step 5 days after I'd sent them, all fixed up and ready to go.

I would defintely recommend them, and will be using them again going forward.

14 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

HomePod repair

Great experience with the HomePod repair over the last few weeks - took around 2 weeks from first sending it off to receiving it back, fully repaired, on my doorstep. Good communication throughout and the HomePod is now working as good as new, without any indication it’s been opened up for the repair. I’ve already recommended Howard Conrad to a friend with a similar problem. Overall great service.

17 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

All good

All good; nothing bad - fixed up my Apple HomePod (1st gen) a treat when it would not power up due to internal issues. Looks and sounds as good as new.

18 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Team at Howard Conrad have been…

The Team at Howard Conrad have been extremely efficient and helpful. We contacted them to replace our broken laptop screen and they completed the job very quickly, keeping us informed of timescales. Their price is also competitive. Would not hesitate to recommend them.

2 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb experience!

The communication with the Howard Conrad team was second to none! Soooo, helpful and friendly when I made my initial enquiry. The process of posting away my HomePod for repair was made easy using their courier collection service. I was kept up to date with the repair progress. Turnaround was super quick. They will be my first port of call for any other equipment I need repaired. Truly superb! 😁

25 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service - efficient team

Made a last minute appointment as going away and iPhone battery needed replacing. Excellent communication and job done as requested. Can highly recommend. Thank you.

26 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Truly excellent service

Truly excellent service from very nice, conscientious people. The problem with my phone was diagnosed quickly, and repaired immediately for a very fair price (certainly much less than EE wanted to charge even with a two week wait while they sent it off to repair). The first repair glitched but they took the phone back, sorted it no quibble and the lovely Danny seemed genuinely bothered that I’d had to return the phone for another go, even though it was just one of those things. Thoroughly great experience - even the signage as you go into the reception area made me smile!

19 de junio de 2025
Opinión espontánea
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Respuesta de Howard Conrad

Thanks for such a lovely review, it does help us. I am glad we managed to resolve your issue in the end. Let us know if you need anything else!

Valorada con 5 estrellas sobre 5

HomePod repair brilliant service

HomePod repair no bass. Fast quick repair. Breakdown of the repair work carried out. Very good service highly recommended. Good price saving me having to buy a new apple homepod. Plus it comes with a 3 year guarantee. Magic.

29 de junio de 2025
Opinión espontánea
Logotipo de Howard Conrad

Respuesta de Howard Conrad

I am glad you hear you have got your bass back! 🔉Thanks for the review 😀

Valorada con 5 estrellas sobre 5

Great service …

Great communication from the beginning that I emailed for a quotation until the end that I went to collect my macbook. Although I gave them a short notice they managed to do my repair and have my machine ready the following day.Great service.

11 de junio de 2025
Opinión espontánea
Logotipo de Howard Conrad

Respuesta de Howard Conrad

What a nice review, thanks for that! Glad you were happy with our service.

Valorada con 5 estrellas sobre 5

Howard Conrad has a fantastic team

Howard Conrad has a fantastic team, and Danny was a standout. He was always polite, knowledgeable, and communicated clearly. Although they couldn't repair my phone due to severe internal damage, they provided a detailed report outlining the damage, work performed, and recommendations. This made my insurance claim much smoother. I'd highly recommend using Howard Conrad for a reliable and effective phone repair the first time around.

27 de junio de 2025
Opinión espontánea
Logotipo de Howard Conrad

Respuesta de Howard Conrad

Thanks for leaving us such a nice review!

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