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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had what was probably a minor problem with my iPhone, but not minor for me! Efficient, friendly, quick service. I cannot recommend HC highly enough. Wonderful to have proper service! Thank you. Ka... Ver más

Valorada con 5 estrellas sobre 5

Super quick service from my initial phone enquiry to taking my low performance Apple iPhone into his premises to job completion. iPhone now good as new!! and all completed in 2 hours....Really easy to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My first generation HomePod gave up on me on Christmas Eve, not powering up and as it turns out, a common fault. Getting these things repaired is not something you can leave to your regular phone and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

One of my 1st gen HomePod’s stopped working and, after some research, I found these guys. Everything about the service was top notch. The initial conversation about the process, the communication thro... Ver más

Información sobre la empresa

  1. Servicio de reparación de computadoras
  2. Tienda de reparación de teléfonos celulares
  3. Servicio de reparación de teléfonos

Escrito por la empresa

Howard Conrad was created in 2012 with the vision to restore the reputation of independent Apple repair specialists. We offer a wide range of repairs on nearly all of Apple's products and all our repairs are backed by an industry-leading 3-year warranty.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

173 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

First-gen HomePod fix

Had an OG HomePod repaired after it slowly deteriorated over the last year or so, intermittent pops, and ultimately reboots every 10 mins.

Repair was super quick and communication great throughout, with a much appreciated breakdown of what the problem was and the work and parts that went in to fixing it.

Shipped, fixed, and received back within a week. Fantastic service.

25 de marzo de 2025
Opinión espontánea
Logotipo de Howard Conrad

Respuesta de Howard Conrad

Thanks for leaving us a review Dale and I appreciate the kind words.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. I had my OG HomePod as many do needing repair. Communication was excellent throughout, confirming delivery arrival, what repair that had been completed and confirmation of delivery for return. Would use again!

13 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Sooo lucky to find this company. Matty was so easy to deal with, professional & courteous. Will certainly use again if needed.

12 de marzo de 2025
Opinión espontánea
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Respuesta de Howard Conrad

Thanks Malcolm! Happy to help.

Valorada con 5 estrellas sobre 5

Very good product knowledge…

They have really good product knowledge and are very helpful.
They give honest advice and also the lowest cost solution.
Will definitely be using them again.

10 de marzo de 2025
Opinión espontánea
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Respuesta de Howard Conrad

Thank you for leaving us a review Val, Feel free to come back whenever.

Valorada con 5 estrellas sobre 5

Everything is amazing about this place.

Everything is amazing about this place.
Danny is a great lad,very professional.
He sorted our phone the same day.
Strong recommendations from our side.

13 de marzo de 2025
Opinión espontánea
Logotipo de Howard Conrad

Respuesta de Howard Conrad

Thanks for leaving us such a nice review Raj.

Valorada con 5 estrellas sobre 5

Thank you

Thank you! Always great service, very good at explaining things to a non computer user in a language I understand. Very efficient. Thanks again! Cath

17 de marzo de 2025
Opinión espontánea
Logotipo de Howard Conrad

Respuesta de Howard Conrad

Thank you Catherine, glad you appreciated our service.

Valorada con 5 estrellas sobre 5

Excellent service throughout

Excellent service throughout. Would not hesitate to use again will definitely recommend. Thanks to Matty and Danny.

13 de marzo de 2025
Opinión espontánea
Logotipo de Howard Conrad

Respuesta de Howard Conrad

Thanks for taking the time to leave us a review and thanks for letting us repair your device!

Valorada con 5 estrellas sobre 5

Sorted out my 'dead' homepod swiftly…

Sorted out my 'dead' homepod swiftly and efficiently, including new warranty and extra replaced components.

6 de marzo de 2025
Opinión espontánea
Logotipo de Howard Conrad

Respuesta de Howard Conrad

Thank you for the review Steven! Glad you were happy with our service.

Valorada con 5 estrellas sobre 5

The team are excellent

The team are excellent. They go out of their way to deliver the very best customer experience. All of the team are knowledgeable and so helpful and nothing seems too much trouble for them.
After the "Spring service", I mentioned that I would try to get in on the Friday before they closed and was advised that if they knew I would be going, they would wait and that was a Friday afternoon!! How many places would do that?
I know sometimes people question good reviews, but this is an absolutely honest review and I would not go anywhere else as I trust them. They offer a fantastic service.
Thank you to each one of the team.

28 de febrero de 2025
Opinión espontánea
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Respuesta de Howard Conrad

Thank you for taking the time to leave us a review and sharing your experience! 😀

Valorada con 5 estrellas sobre 5

Highly recommended

Efficient, simple system for organising the repair, and easy to communicate with the company

7 de marzo de 2025
Opinión espontánea
Logotipo de Howard Conrad

Respuesta de Howard Conrad

That's great to hear! Thanks for leaving us a review Kathy

Valorada con 5 estrellas sobre 5

Excellent friendly service!

Excellent friendly service and communicative throughout. HomePod is as good as new 😊

5 de febrero de 2025
Opinión espontánea
Logotipo de Howard Conrad

Respuesta de Howard Conrad

Thank you for the review David! Glad you are happy with your HomePod repair.

Valorada con 5 estrellas sobre 5

Speeding Up my Mac desktop.…

I had a new hard drive installed on my Mac as it was four years old and was running unacceptably slow. The Mac was in and out in a couple of days with the problem solved. I did have cause to return to the shop and have a slight adjustment carried out and the way in which that was handled was exceptional. On picking up my Mac I was shown a tip or two about trouble shooting that was most helpful. First rate service all round. Thanks.

30 de enero de 2025
Opinión espontánea
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Respuesta de Howard Conrad

Thank you for taking the time to leave us a review Ivor and sharing your experience! 😀

Valorada con 5 estrellas sobre 5

Great service

Great service, honest and approachable. They explained in detail, the work they would do and explained upfront the risks on doing the repair. Service time was accurate and completed to my satisfaction.

Great people, great service

24 de febrero de 2025
Opinión espontánea
Logotipo de Howard Conrad

Respuesta de Howard Conrad

That's great to hear! Thanks for leaving us a review Rob.

Valorada con 5 estrellas sobre 5

When I arrived needing help with…

When I arrived needing help with something and was in a total panic, they were just AMAZING. I had a deadline to respond to something, was running late for work and close to tears and I couldn't access it on my PC and they very kindly helped me out. Extra fantastic service.

27 de febrero de 2025
Opinión espontánea
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Respuesta de Howard Conrad

Thank you very much for such a nice review 😃. You know where we are if you need anything else from us Anna.

Valorada con 5 estrellas sobre 5

Excellent service

Professional, friendly and very good value for money. They quickly let you know what the problem is and what options are available to you. I have used this company several times now and wouldn’t go anywhere else.

21 de febrero de 2025
Opinión espontánea
Logotipo de Howard Conrad

Respuesta de Howard Conrad

Thank you for taking the time to leave us a review Lesley and sharing your experience! 😀

Valorada con 5 estrellas sobre 5

Excellent service and advice

I dropped my iPad and the screen wouldn’t come on. Took it into Howard Conrad and Matty took a look. It’s 5 years old so chatted with them re upgrading - really like the fact they give you an honest opinion and options. Mended the iPad and got 3 year guarantee.
I’ve used them before and really value their ‘non-sales factual’ service.
Recommend them totally. 😊

10 de febrero de 2025
Opinión espontánea
Logotipo de Howard Conrad

Respuesta de Howard Conrad

Thank you for the review Helen! Glad you were happy with our service.

Valorada con 5 estrellas sobre 5

Quick and friendly service

I was able to get my iphone battery changed same day. Friendly and knowledgable. Good price with a three year guarantee! What is not to like?

14 de febrero de 2025
Opinión espontánea
Logotipo de Howard Conrad

Respuesta de Howard Conrad

That's great to hear! Thanks for leaving us a review Mark.

Valorada con 5 estrellas sobre 5

Excellent service and very happy each time I use them

Have been using Howard Conrad to fix various iPads for me for a number of years. Always good service and friendly staff and they do an excellent job every time!

12 de febrero de 2025
Opinión espontánea
Logotipo de Howard Conrad

Respuesta de Howard Conrad

Thank you for the review Erika! Glad to hear you were happy with our service.

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